Traveling thru from SC. Store in SC replaced battery on iPhone, but later I learned camera did not work. Came to this store and they inspected and saw that cable connection was damaged. They replaced cable quickly and camera works great. They were wonderful!
Took 5 minutes or less for the employee to change my fob battery. Super nice to talk to and made sure my key worked before I left. So easy!!
Absolute JOKE! Tell me itll be 24~48 hours before they can give me a new battery. not sure what Im suppose to drive til then.
The staff was very helpful. I brought in a dead battery that required making a new battery to replace it (connecting multiple batteries). At first, they were hesitant to do anything due to liability of installing what I wanted. But after I indicated that I could do the installation and just needed the batteries, they were able to help me out, even dipping into stock for a reserved order since it could be replenished. They talked me through ways to make the next installation better and safer and gave me some tubing to help with the installation. It was a very productive visit.
EXCELLENT CUSTOMER SERVICE. The young man behind the counter, Carter, tested my alternator and found it was bad after my car was having troubles driving and he called AAA for me and arranged to have a tow truck come pick my Maxima up and even helped me find the best service center to replace my alternator and made sure I was comfortable while waiting. He went above and beyond, thank you Carter and thank you Batteries Plus.
Very accommodating...Im disabled and find it hard to walk inside, so you made it possible for me to get my phone repaired with the least amount of trouble to me. I have found the folks at Batteries Plus to be very helpful, and I thank you!
The associate helping me was amazing! First I called to verify if they could install my batter, he was upfront with pricing for my vehicle installation. Once I got to the store he was very helpful and got my battery installed in a timely manner.
Needed a battery for my car key fob. They knew exactly which one, took 2 minutes to exchange old for new, and aside from batteries being double the cost they were pre-pandemic it was a simple in/out by deal!
Workers are efficient and thorough. Easy parking.
Absolutely fantastic cell phone repair service. Batteries Plus Bulbs was able to work around my schedule. They relayed all my information and risks before dropping the phone off, and while picking it up just a few hours later was clearly explained what work was performed. Everything was clear and fair priced. I am extremely happy with the fast honest service.
They helped us with everything from garage door opener to singing snoopy and a dancing pup! They are wonderfully helpful! If you need a battery and superb service, this batteries plus is the place to go!
Ashley is amazing knowing that I needed a battery for my vehicle I seen a 10% discount online and she offered me a 15% discount. That really helped me out. Thank you Ashley for your professional assistance. Keep up the good work!!!
Don’t do business with these liars !!! They don’t stand behind their products and take advantage of customers. Warranties mean nothing to them as well !!!
The employee knew exactly what i needed before i even really showed him. Very successful experience!
Was utterly frantic. Recently purchased battery had gone kaput. Not sure why? 🤷🏿♂️🤷🏿♂️🤷🏿♂️Omar was able to get me rolling again, despite my ‘stressed out’ demeanour. He honoured the warranty, placing a new battery in. He maintained remarkable composure thruout this ordeal. Superb fellow, what...💯Got the battery tied down now, Omar. Cheers!
I think I found the best value for what I was looking for. The transaction went smoothly and my batteries were waiting for me when I arrived.
Dimitri was extremely helpful. Outside scrubbing corroded leads clean with a toothbrush in the cold. More work than I thought I was going to put them through and he did an excellent job. Thanks man.
Wonderful service, and they ALWAYS have IN STOCK the exact battery I need!
Friendly, fast service. I appreciate weekend hours and being able to have my car battery installed shortly after I ordered. Thank you!
Prompt attentive service!
I have had nothing but the best experience at the stores I patronize, especially since Kevin Day has led the team.
Fast and good service. Got want I needed.
The guy was rude. He treated me and my daughter like we were going to steal and we were there to buy a phone charger bad experience
Tom chase is your best worker at this store. Ive came to this specific store over ten times because he answers all my questions is a great mood and I never feel like Im a bothering anyone when I come into this store. The other stores are no where near as good at this place. Ill keep coming to this store in bloominton while tom chase is still here. Great worker. Everyone should ask for him when they walk in to get the bests person in the store!!!!! 5 stars!!!
The battery guys always help me find what I need quickly, and are very helpful in answering questions and making suggestions. Love their battery pre-packs at great prices, and bulb specials!
Ordered online and when I arrived 25 minutes later it was ready and installed and back on the road in 12 minutes- fantastic service. Thank you
Ordered my new lithium battery online (and saved 10%) and picked it up in 35 minutes! The store was staffed well with employees and was taken care of very quickly! Excellent friendly service!
The Technician was right, I bought the wrong. battery, back tomorrow
I never realized how many items this store carries. I needed a charger for a very old computer and was having a hard time finding it. This local store carried it and I was able to get it within a few hours. Curbside pick up was quick and safe. Highly recommend.
Marco and Dimetri were incredibly helpful and speedy. Marco fixed my phone screen in about a half an hour and helped me pick out the best phone case and accessories for my needs. I will definitely be a return customer and I highly recommend this location to everyone I know
Even though they didnt have the battery I needed the manager took his time too look up the little riding trains owners manual. He even printed them off. Such great customer service
Always great service and quality batteries for my vehicles.
They have the odd batteries you need sometimes. Employee I had today was not great. Did not make me feel like they want me there.
Tom was really helpful with finding the right products to help my sister and I fix many things that we were not sure about. Professional. Knowledgeable. They were great! Omar too! Thank you!!
I brought my Ipad in to get a broken jack taken out, they did it in seconds. Wonderful customer service! Thank you!
Always great service for me here. I have bought batteries for vehicles here and been pleased with the service. Today unfortunately I had to get my phone screen replaced, but Tom made it smooth convenient and very hassle free will always bring my business to these guys thanks again tom.
I LOVE my old cell phone and it made me sad that the charging port stopped working. But Tom was great. After being told by a different cell phone repair store that I should just upgrade my phone because itll cost me $250 to fix my Galaxy S6, Tom listened to what was wrong with my phone, diagnosed the problem and offered a reasonable cost to fix it. During a time when services are limited due to the COVID 19 pandemic, Toms knowledge and friendly manner made finding his services refreshing. Thanks Tom. I recommend EVERYONE to come and see you.
The place to go for all of the hard to find batteries. They will even put it into your your watch, car or what ever.
Great service excellent deal on light bulbs
Helpful and very knowledgeable.
Good service. Slight delay in completion but very competent repair people. Great communication. I recommend this location.
Great work - great deal! Needed a new battery for my iPhone and there were other retailers to choose from, but this location had the part I and could do the replacement in a timely manner (less than an hour). Made some other purchases while we were in the store and were repeatedly shown better priced deals than what we initially found. Drove down from MPLS to this location and It was well worth it.
So I had my significant other bring in my Trailblazer today and after she called me at her first stop after having the new battery installed and it wouldnt start back up I drove an hour from work to see what was going on and right away I noticed that the plastic shroud wasnt clipped in around the battery which isnt going to keep it from starting so I go to the battery terminals with my eight mil wrench and I could literally twist both negative and positive off with my fingers I brought my tools and it turns out I only needed them to basically tighten the battery terminals they werent tight and also I would have expected some electrical Grease and maybe they could have used a wire brush and cleaned off some of the corrosion it was caked in there odds are her battery was probably good and it was just that corrosion so not only did she let me know that she was uncomfortable the whole time because the guy complained about how much he had to take apart to put the battery in bigger heavier-set guy just an FYI I would never let him put a battery in anything for me Battery Plus just lost two customers
Good price, quick service
This is always reliable and quick and friendly
Would never get a phone screen replaced by these guys again. First of all, the screens used are cheap Chinese-made junk. The new screen began acting up after 5 1/2 months, and intermittently would go black. They claim to have a “nationwide” 6 month warranty, but when I called I was told it had to be evaluated at the franchise which first replaced it. Then, was given multiple answers by multiple employees as to why they couldn’t replace it. The franchise owner ultimately said they couldn’t replace it under warranty because there was a small “scratch” on the screen. Go somewhere else, this place is not worth your time or money.
Great prices and service. Jake did the install in freezing temps and got it done quickly and efficiently. Will be back for all my battery needs in the future and highly recommend
A gentleman that helped me was very helpful and I install the batteries on my wheelchair
I got fast and great service from knowledgeable staff!
Needed 2nd battery my young grandsons 4 wheeler. Best price online $99. Batteries Plus 69.99 less online discount. On top of great service. My go too place.
Just the right car battery at the best price.
6 cell battery charger wires got busted off charger for new car . I went to Battery plus for a solution and 10 minutes and only $5 later, they had cleaned the tabs and re Soldered the wires and I was on my way . They saved the day and very fast . Most professional and friendly customer service Ive seen in a while! Great store ! I Highly recommend Batteries Plus Bulbs to Everyone. Thank you very much !
Staff was friendly and helped find the batteries we needed fast. Was a great experience
This place is the VERY best with customer service. It isnt simply because of their product, its the PEOPLE at this one. Attentive, wanted to help me, did a great job replacing my auto battery. If you ever find a friendlier more attentive store, shout out. Until then, this where you need to go.
I am so happy that Batteries Plus is in my neighborhood. I always get top notch, professional help there. The staff is friendly and does whatever they can to help. I have bought car batteries here, tried to get a keyfob battery but the programming was shot and just yesterday they put in a new battery in my IPhone.I highly recommend this shop. They are really good!
Terrible experience, I called ahead to see if they had a battery for my motorcycle. They said yes. Then I ordered online to save 10%. Drove over, picked it up. I asked if it was already to go. They said yes. Drove home put it in. Motorcycle would not start. Battery was dead! Had less than 10 volts and when starter engaged. It dropped to 5 volts! I called to complain. They said someone would get back with me. No one ever did. I drove back and exchanged the battery. So far so good. But I noticed on my receipt they never gave me my core deposit back. So I called again. They said I had to come back to the store. For the refund. They couldnt do it over the phone. Not a good experience at all.
Visited BP in Bloomington twice for cracked screen on my iPhone(s). Very efficient and corrected the problem both times without a hitch. No Apple Store needed!
Firstly, this place is just awesome. They can do and have way more stuff than I would have guessed.Omar took time to explain thoroughly my situation and why a certain route had to be taken.These guys are great!
My technician was very friendly and installed my new car battery quickly. While I was there, another employee patiently explained how to use the contacts function on a flip-phone to a 90-year-old woman. He must have had to explain himself 6 times, but he was gracious through it all
Online ordering was smooth and was ready for pick up by the time I arrived at the store. I went in to have the car battery installed, Omar did it quickly and had me back in the road ASAP. He even helped me with the rebate info too.
People who helped me were knowledgeable, very helpful, and nice.
I purchased a Nuon 4-hour battery charger (batteries and storage container included) online for in-store pickup. I wanted the 1-hour charger but it was limited availability at local locations, but the 4-hour will work just fine. My online experience was easy and straightforward. I paid online and received a message within a few hours it was ready for pickup. Aug 2019
Great discounts for buying on line. Simple process. Walked into store and battery was ready to go
The Sales representative was very helpful. He installed my lifetime battery in my best watch and pointed out some great values on AA and AAA batteries. Cant wait to return!
Staff have been incredibly helpful every time I shop there
These guys are awesome. They had everything I needed in stock, asked if I needed my new car battery installed on a chilly winter day and educated me on things to look out for with car batteries. Definitely recommend this spot
Your employee, Bart, called to ensure I had ordered the correct batterys for my boat when I had my wife pick them. Up. Nice touch.
Great shop with great service! If you have any sort of battery needs (especially odd and weird ones). Theyll help find the correct product and will even replace it for you for free! Definitely a place to stop.
Awesome technician and great installation
My experience was excellent!! Below zero day and battery dead! Once we got truck going I drove to Batteries Plus figuring there would be a long line!! There were three guys working and they were very efficient! I was out of there with a new battery installed in about 45 minutes!! Great job!!
Great service, just a little pricey
Needed a battery and they had it!
I was assisted by Tom Chase. Tom went above and beyond his service in ensuring my new key fob was programmed. Despite being 0 degrees outside, he took the time to get it done right. Additionally when he learned my current key wasnt functioning properly, he went the extra mile to fix that as well - replacing the battery and reprogramming it to my car.
Stay away.I purchased a new car battery recently, the tech installed a cheaper/smaller battery on accident, I caught it before I drove off. Had problems with the battery immediately, slow turning over. Went back the next day to have them check the battery (car almost didnt start), they said it was fine. A few days later my car wouldnt start and couldnt be jumped. I had it towed to the dealership where they proceeded to tell me the battery was not the correct battery for my car (and also checked my car to make sure it was not the problem-as a worker told me on the phone I MUST prove it was not my car causing the problem, in order to take the battery back....). I tried to bring back the old battery (one week later), and the managers REFUSED to take it back, even though it was their error, and it tested fine. If its testing fine they should take it back, as nowhere do they post a No Returns Policy. I brought it back to the St. Louis Park location, no questions asked. They are doing some bad business at the Bloomington location. Im now out $400 due to their incompetence.
The team at Batteries Plus Bulbs in Bloomington go the extra mile to make customers happy. I experience great service and guidance every time I stop in. I highly recommend them to friends and family. They are a credit to the neighborhood business community. Customer service is king and queen at BPB. Everything from checking your auto batteries, selling car batteries, LED bulbs for flashlights, cool Nebo kits, batteries of all kinds, key fobs and key fob repair/replacement and much much more. You will be amazed. Thank you ! Keep up the good work! See you again soon. 👍🏼
I would highly recommend this store. Often customer service these days is an afterthought, but Joey does a fantastic job. He juggled multiple customers in a friendly way while still helping me out. A+ service and I’ll be back
Gave me a great deal. Definitely recommend!
I had a couple issues but like a good company with good management they fixed my problems and were apologetic and treated me like a valued customer. As a small business owner I understand mistakes happen and we will afforded the grace we give. We get what we give. I would return if I need something in the future they did fix my phone screen so I saved alot of stuff I didnt have backed up so I gave 4 stars . The management earned the 4 . Thanks guys
The team here was so helpful in repairing my daughters iPhone 7. They answered the phone (no automated call tree!), answered my questions, assisted my daughter in store and did a nice job with repair. Highly recommend.
Needed a new lawn tractor battery. Ordered online. 12 minutes later, received an email that it was ready to pickup. Battery was fresh (two months old). Price was appropriate for what you got. Hopefully, it lasts as long as the previous battery.
Best price on iPhone glass and repaired the same day.
I went in to buy a new car battery and it only took 5 minutes. I have bought batteries here before and they are a great choice. Great customer service.
I am leaving this review because of Tom! He made my day and he took the time to help fix my vintage Dustbuster and Flashlight that were my Grandparents. He replaced the batteries and got them both workin again! I’m so very thankful and I appreciate his help! If you go to batteries plus...ask for Tom!
Thank you Omar!Came into Batteries Plus after work and was out the door in less than 10 mins with a freshly installed brand new battery for my car. My old one was acting up, Omar helped me out with no confusion or hassle. Gave me a really good deal on a good quality battery and the installation/warranty. Keep up the good work!
Car battery died in 0 degree weather. Ordered replacement online, pulled old battery, recycled it at Batteries Plus, picked up new one--which was all ready for me by the time I got to the store--all in less than an hour! Terrific service and very good price!
Joey is the best. Professional, respectful, fast and a great representative of your company. Proud to recommend you to friends and family and are happy return customers!
Bought a car battery there they were very helpful and a watch battery
Decent prices and good customer service. Have a ton of options.
Great price, especially cuz the truck takes two batteries. Was a major line in store but it was the first nice day after 5 days of -20 somethings. Polar vortex is good for business. I thought the staff were cool.
I ruined the screen on my phone. The LCD display was shot and there was a big crack on it . Verizon wanted $420 to basically replace the entire phone. CPR(cell phone repair) in Bloomington wanted $310 and said it would take two days at least to repair. Batteries Plus fixed my phone in one hour and charged about $230. Definitely go there if you need any cell phone repairs.
Ordering online is supposed to add convenience to your day. When I went to the store to pick up my order, had to have my Drivers license and credit card I used online. Then they had to do something at the register. All this took longer than if I had walked in and made an in-store purchase. And the online sale was only $10. Wont order online again.
Great service and a good price! I needed a new battery and didn’t want to replace it myself because it’s been pretty cold. I ordered it online and within a half hour I received a confirmation that it was ready to pickup.I stopped in and within 10 minutes they had replaced the battery in my car with the new one and I was on my way home!
Thank you Chris so much for tour help and expertise. He was genuinely nice and explained things in a way I could understand. The other two employees didn’t really care to help or did not seem enthusiastic.
I always have great luck working with Batteries Plus. Great customer service; fast and efficient. I was in and out of the store in 10 minutes.
Not a good experience. Purchased a new car battery that I had installed by a professional from the store. Didnt take long to realize that the guy who was installing it had no clue what he was doing. Very disappointing. He was also very careless when doing the job. Another associate had to check on him several times to see what he was doing. Took him 1 hour to do a 10 minute replacement. Definitely will be going somewhere else next time I need a car battery.
It was easy to find the correct batteries for my application and the store pickup option was smooth and trouble-free.
Paul took great care of us. Friendly service.
Went here to recycle some specialty light bulbs. The guy who helped me was very nice and helpful. Gave me advice on specialty bulbs to purchase to replace mine. I was glad to have such knowledgeable help!
I bought a battery online, and was planning on picking it up in store. Upon arrival, it was evident I purchased the wrong battery. They had already charged the battery and company policy would not allow a refund. I questioned if there was anything they could possibly do so I could avoid getting charged for the wrong battery. The employee I was dealing with called their district manager and got a return approved and they sent me off with a refund and the correct battery. I couldnt thank them enough! Along with great service, this was a very pleasant experience. I will definitely go back.
This place has just about everything you need for batteries! However I will now drive to another location just to avoid the staff. Nobody greets you when you come in, you could be in line for 15 minutes and the guy in the back does not come out to assist. Once you do get assistance, they are quite rude. Feel free to reply to this review with what you intend to do to fix this problem.