Got bumped and Geico sent me here and I couldnt be happier. My 2013 Jeep came out looking brand new and they gave me the left over body paint in case I have any further nicks. Fantastic job
I found them to be very helpful especially with insurance claims, and the car came out with no evidence of all the damage. I recommend Bloomfield Collision for any auto damage repairs.
My car came out looking like new!!!
Customer facing, this place was great, but behind the scenes I’m not so convinced.The shop sent me like 5 texts to say that my car would be finished “on-time” but when I didn’t hear anything by 2pm, I called. They told me over the phone that it would be done the next day.I think they rushed the job. They broke a trim piece on my door, left tape, and a paint drip on my spoiler...The whole experience was “meh”
Please don’t go there they are unprofessional and very disrespectful. Work quality is very poor, and the manager is not a man to his word he will tell you he will fix something and when you get there it’s not done. Stay away from them. If you want poor quality work check them out they have it for you .
Fast fast good customer service
Great work very reasonable and helpful.
Extremely poor customer service. The manager argued with me back and forth. I had questions regarding pricing and his responses were very abrupt. When I pointed out incomplete work he proceeded to make petty comments again and even told me he was doing me a FAVOR (thousands of dollars later).VERY VERY UNPROFESSIONAL AND DISHONEST. Save yourself the money and aggravation and take your business elsewhere.
If I could give no stars I would. My insurance company made an appointment. I showed up early for an 830 appointment and the rental company showed up on time. We stood out there for about 20 minutes for a business that should have been open at 8. They were a no show. The insurance company tried to contact all available numbers for them with no success. After the fiasco then insurance company said they would discuss to higher about removing this shop from their recommended list because this was UNSATISFACTORY!!! I should have known as the reviews for this place is already terrible. Check out new trimble auto body in clifton instead if you have GEICO. They have much better reviews, super responsive and have great customer service.
This place is full of thieves. I had my car taken there and they stoled something from my vehicle. DO NOT TAKE YOUR BUSINESS HERE. I REPEAT, DO NOT GIVE THEM YOUR BUSINESS! Theives and liars trying to make a quick buck and exploit patrons. They can go to hell!
Great experiences with them for both front and back bumper lol and other work too. Got my car back on the 3rd day which was great timing since I dropped my car off Monday and ready by Wednesday. An enterprise hub being in the same building made it even better to setting up my rental car and dropping it back.
Had my MINI repaired here after someone backed into my quarter panel. Bloomfield collision had reasonable prices, were exceptionally communicative, did superb work, and have a rental car company on site to get you back on the Road ASAP.The repair took about 2 weeks but they kept me updated along the process.
My car was serviced here after getting into an accident. The original work the car needed was completed well, however when picking up my car there were paint stains left on the body of the car, product residue all over the windows, white stains on the interior, scratches on the passenger side door, and my driver side tints were scratched. Unhappy with how I received my vehicle I gave the shop and opportunity to clean the sloppy imperfections. I was promised a car detail and a replacement for the tint. I dropped my car off for a second time and I waited all day to finally get my car back the the same issues i discussed with the manager. After working with cars myself for four years I could tell no detail was done at all.
They were incredibly fast and efficient and worked seamlessly with my insurance. My car came back looking like new and working perfectly after someone rear ended me and messed up my bumper and muffler.
Fast and professional. My car was side swiped and the other driver took car of getting my car fixed. Could have been an disaster; instead it was a memorable because this establishment was diligent and steadfast. Never missed a beat!
They did a great job! I made an appointment, dropped my car off and had a small repair done within a day. Plus, they cleaned the car up so it looks like new! Theres also an Enterprise Rent-A-Car service within the shop, so if you need a rental car you can get one right there. The people who work at Bloomfield Collision are very professional, and I would recommend coming here if you have a choice.
So far so good
Great honest people
My car was fixed and came out good, however it took 5 days to fix one mirror when it was supposed to be done Wednesday i didn’t pick up till Friday and the lady at the front desk was incredibly rude every time i spoke with her and we will not be using this company again because of it.
After an accident that damaged the front bumper and grill of the car, I had it towed to Bloomfield Collision because of their well-established relationship with Geico. The Geico adjuster evaluates the car on sight and Enterprise brings the rental there, too. This part is great and easy, but it’s all downhill from there. My car was dropped off on December 4 and they said it would be done in 1 week. When I called a week later, they said they needed to order parts and it would be done in another week. Each week that I called, the two women who answered the phone were short and said, “we’ll call you when the car is ready.” Another week went by and they unapologetically told me it would be another week. We continued in this pattern - they never called me to tell me their initial time estimate would be extended, they never apologized, they simply repeated, “we’ll call you when the car is ready. We have a lot of vehicles we’re working on right now.” In the end, my car was there from 12/4/19 until 1/4/20. My rental car benefit was maxed out on 1/2/20, so I was without a car for a few days. When I finally got my car home, I immediately found that the spare tire was missing. I called the shop and they said they’d look for it. I told them I was on my way back there and would arrive in 15 minutes. When I arrived at 12:04pm, they were locking the door and leaving, despite the fact that I told them I was 15 minutes away. They gave me a spare - no way of knowing if it was mine. Though the work they did seems competent, the customer service and speed of service here is atrocious.
Quality Customer Service - They do good excellent work.
I had to leave out of state for a family emergency. I had called the auto body shop which scheduled the appointment time with my insurance agent. Claribel listen to what I had to say and told me she would be contact with me during the process. She was such an important roll during this time. I felt my car was in great hands considering I was leaving on such short notice. Bloomfield Collision sent me updates via text with the status of my vehicle. I really couldnt be happier with the work. Thank you and your staff for such an amazing and effortless experience. *Very clean shop.
They did an excellent job fixing my cars damaged bumper. My car was looking like new. Thank you.
Did a great job on my vehicles repair, but my vehicle was only one month old at the time and when I brought it there only had 2 visible scratches. When I picked it up after the repairs were completed, there were quite a few scratches all around my car on all four sides. I brought it to the managers attention and he told me pick a day and bring the car back in and they will fix it all free of charge. It was an inconvenience, but I did bring it back in a few days later. They finished the car within a few hours, but a few of the scratches had been overlooked. I also had to go back in again about a month later because I noticed that my hood was lined up properly. Im not sure if this was overlooked by my insurance adjuster or not repaired properly, but I went back and I had to again drop off my car for a day. They repaired it very quickly within a few hours and all was good again. Overall, I had a few bumps along the way, but my car looks awesome, so I would reccomend this place. The staff are very helpful and knowledgeable.
Zero attention to detail... Both in terms of work product and customer service...
My Car was jacked up and they fixed my bumper my door and the front of my car. Thank you so much they auto body shop is the Truth .
Bloomfield collision has worked on my car on different accassion s they do a good job
They do great work
Great helpful attendants. Did a very good job on my car.
Wouldnt use them again. Once theyre paid, you see a change in attitude, and Im big on keeping your promise, paid almost $4000 for repair and was promised they would take care of a couple scratches no charge because they were greatful for my business. Once they were paid, didnt take care of the scratches and told me they forgot about it and they need to give me another estimate. Choose another place.
Bad experience. Maybe they service Geico customers better. I brought my car in on June 18th and didn’t get my car back until July 24th. I had to keep calling them to get updates, instead of them informing me what was going on with my car. I think I should’ve been paid to be the middle man between my insurance company and them. They had to order extra parts that they didn’t have on the original estimate. But you had the car for 5 weeks that assessment should’ve been done week 1. And when I picked it up my front grill still had 2 cracks on it that they said wasn’t on the estimate. Smh. Never again!
Good, convenient service. Rental and repair in one location. SMS updates daily as to repair status.
Went to my auto claim adjuster there. He was great, but didnt use their service.
Great Service by Alex and Staff
Great promt and caring service
Got hit on my front passanger door and they Restored my baby like new in 4 days 😍😍
Friendly folks and quality workmanship!!
The worst customer services experience I ever had, first of all they gave a budget to my insurance Geico but when they returned the car a week later they said that its going to cost more, then they told me that they are going to finish my car in 9 days, but then took longer than that, and also my holder phone for my car was missing when they give me my car back, and they didnt apologize and they didnt care that something was missing or was stolen.
Great service
Car looks brand new thanks to these guys
Very professional
Very professional
Nice guys
Always check your car, because the two times we took the car to you it was missing parts and additionally they put old parts like new. Be careful with that
Good work very punctual.