Shelves were pretty bare but I was able to find a mobile Bose speaker but I had to upgrade to the one I wanted to get it was well worth it

Good work but the request made through customer service was ignored by the installation team. I was told if the requested additional component with the stereo installation couldnt be included, I would get a call or email. I received neither yet when I arrived for the appointment, I was told, thats not going to happen. Now my free stereo install needed a second appointment to add the backup camera that goes with the stereo, which I am sure they are going to want to charge me to do.🤨

The associate helped me find some cute Fitbit sport bands.

Awesome experience! Great atmosphere, professional help! Advisor Caleb K. is awesome!Thank you for my shopping educational and productive!

Bought samsung tablet 10.4 from best buy paid $20.00 more than Amazon. This is what $20.00 got me. AT NO CHARGE, the geek squad transferred all the data from my old table. Help set up all accounts. Double checked all info. It took them just over 45 minutes, LOTS OF LUCK TO THE AVG GUY DOING THIS THANK YOU BEST BUY

Did what what necessary. It worked. I got what I needed. And was able to return home with said item that performed as expected. Whoooo Rah

Smaller store attached to the mall. Love the wide open feel of the place. Staff is super helpful. Ample parking. Easy access.

Great staff. Went in there to get 2 samsung watches of a certain preference and the guy had it figured out and had me at the register within 10 minutes. Great work!!

Fantastic crew was in Sunday night. I had a meeting with the Geek squad. Micheal Mulachy was super helpful and didn’t rush me when they were after closing time. He answered all my questions and his co workers were just as patient. The young man that walked me out even made sure my ride was waiting to confirm my safety. Customer service at its best! Start to finish!

I do all my Verizon phone shopping there, such a helpful staff.

Since COVID their supply has increased. The staff were more helpful than usual. I love the drive up ordering. Not all stores have the same items stock. Check the website for availability before you go.

This Best Buy is Ghetto and nobody working cares about anything. Go to Roseville instead.

Everyones on phone. Things are in the wrong place. TV I bought is missing remote. Person in floor had me try another remote. Said if it doesnt work return it. This time and travel was a lot for broken tv. Support was a joke. Most just disconnect to avoid work. Talked to insignia and they said tv is defected. Returned it and guy was shaking his head saying they should have tested it. Went to microcenter and got a real good deal. TV works.

Walked in to asked about a stereo for my truck. There was 3 employees at every station, but none in stereo. One kid was nice enuff to say ill get somebody over here. Half an hour later nothing. It was 1 pm there were 2 times more employees than customers. And im 66 EVERYBODY could see me standing looking lost lol. Walked out. Im sure the other stations were helped just fine im not judging anybody character, but it was frustrating to say the least.

Was a fun experience. Definitely dont recommend bringing young kids. It makes it super hard to think or hear during the event but otherwise it was fun

Please learn how to handle online orders. You guys just toss them around or what?

As a blind person they help me out really well and I would go there again

Best Buy store. Has lost it way. Their Website would said one thing and the store would said opposite. No thanks.

As always, a great place with friendly staff. Thanks Best Buy! 💯

Easy to find sales associate to help me. Got in and out quickly with exactly what I needed.

I was greeted right away. I have not gone here twice to look at something that was in stock in the store online, but wasnt actually there. He found one at a store close by & was even able for me to pay for it so I just had to pick it up. Thank you.

Its a smaller Best Buy that is in a mall, it has a decent selection of things. Some of the staff were rather rude, but theyre mostly young people and teenagers. No one offered to help me out, and the cashier acted like she was bothered by the questions I was asking when looking for a USB cord.

Never been here before. No one asked me on the floor if they could help me find anything or assist me in any way. Customer service desk was a little Kurt. Cashier was great!

Fast verry knowledgeable only giving 4 stars due to the fact that they had a very small selection of external hard drives. As of writing this maybe half were sold out.

Dont look like it gets the business itgot even 5 years ago

Went in looked at what they had. Service Rep was attentive and ask if I needed help, when I said no told me dont hesitate to ask. Didnt find what I was looking for, didn’t expect to. Had a very good experience.

Love the value and open box items. Great customer service as well. Easy access from the parking lot and the mall.

Love Best Buy. Great deals.Today it was hard to find anyone to help. Had to walk all around the store to locate an associate.A week later I was trying to find a place to recycle my microwave. I called them and was told I could bring it to that store. I got there and then was told microwaves were not accepted.

This best but is in the smaller side, it often doesnt carry products Im looking for, but the staff is always helpful ordering what I need for shipping or pickup at another store. Great Customer Service!

They are the only ones who had a air conditioning unit for my apartment that day. Went to 5 different locations until my mother in law went online for me at best buy lol I was happy

I helped my mom get her stereo system for her champlin ministry and worship music.

The staff is very helpful. I noticed that the floor was not filled with merchandise. I had a problem getting what I was looking for but they were happy to order my item. I couldnt wait so I left without getting what I wanted. I would say at this location call to see if they have the item in stocks to save yourself a trip .

This best buy was huge and had every electronic device on display to try out. Pretty incredible. Will definitely be back. Great customer service too.David Tenney

I bought my surface pro 7 here. Solid team helped me out and made my purchase right when the tablet was dead out of the box!A+ experience

They price matched Amazon for the game I was purchasing quickly and without hassle. Remember it needs to be shipped from and sold by Amazon.

Quick service and you get almost whatever you need

GREAT PLACE TO SHOP AT!!

Get it together best buy. I ordered a TV stand about 4 weeks ago. Still not here. I have made 5 phone calls and two chats and still not resolved. The customer service phone tree is a joke. I am on hold for 5 minutes just to get ahold of someone and then get transferred several times. I called once and literally just got disconnected. I am now spending my Sunday morning on hold with service. Get your customer service act together Best Buy!

Really easy to find the stuff when you pick the one you like. Didn’t even have to ask for help.

Went in to find the perfect low profile microwave. It was on sale and perfect. Great help from the sales person. A very pleasant place to shop.

Helpful and courteous sales people especially the gentleman at cellphone counter

Good selection but higher prices

We were here for 30 minutes and not one person came to see if we needed any help.

Everyone was helpful without being overbearing. I was able to borrow a measuring tape to measure appliances. No one pushed me to buy before I was ready.

So helpful. Its nice to have a good staff

The gentleman who helped me was very nice and helpful with my computer issue

The manager Dan is very helpful and professional. The man that helped us was very knowledgeable about what we were buying.

Each best buy store! Clean from the min u walk through the door the item u look @ r always dust free!

I had to pick up a TV antenna so I can get local stations and not have to pay for basic cable which was robbing me of $35 a month. I thought that buying a more expensive antenna was the way to go, but after I talked to the person in that department he recommended one that was half the price that I was looking for. It works absolutely wonderfully. The employee was very friendly and knowledgeable and I will definitely shop this location more often.

This Best Buy always gives you great service. I never walk out empty handed.

Neat and well organized. No long lines at checkout

Good service good warranty.

Friendly staff, not pushy at all, unlike other places.

Good location, good staff

Used curbside pick up Antwon was awesome he had to pick up some of my order not all was pulled. My wait was still under 10 minutes. Very pleased with my experience

They are very good at what they do: electronics. Good customer service, solid inventory. Made that part of Christmas shopping easy 💥

The Geek Squad and the staff was EXTREMELY helpful. Even though it took 30 days of them having my laptop, all to find out that they took 1 look and decided it was un-salvageable, they told me I would just get a brand new computer and they put the entire balance o r the old laptop on a bestbuy gift card. It was very easy. I was able to pick out a new laptop, and already using it. I like it a lot. Thanks Best Buy in Blaine in North town Mall

I drop off a large amount of used electronics at Best Buy, and they always make it easy and it’s free.

Associates were very helpful, thanks!

Very helpful staff. I went in for several things and lots of questions. I had 4 different people help and advise me. I will be back.

Great peOle and great service

Per usual, it was a great experience. I purchased a huge TV and they delivered to my house free!! What’s better than free?? Nothing. Thanks Best Buy team, more specifically Darrius!!

Well they didnt have what I was looking for nore was any installation members working the day I went in. Otherwise they were helpful and prompt.

Came to browse at cell phone accessories. Automatically was greeted for help. Nice. Purchased a Popsocket Popwallet+ for my phone and my husband purchased an Otterbox phone case. Cashier was helpful, friendly, and patient. He price matched the phone case. Saved about $6 dollars. Not bad. He did good for being new and it being his fourth day at work.

Scored two 3090 graphics cards today. Pays to ask lol

Always very helpful.

Best Buy Northtown. Kendrick and Josh are the best.

Cant even buy a game system in the store. Like many retailers very little reason to visit in person.

Went to buy a ps5 and found out they dont carry in store got to go online, which was sold out. Bought my daughter a Switch lite they had 1. In stock. So call before you go. Customer service was kinda blah as well 😒

Very nice pkace

Fast service! We got in and out in less than 10 minutes, it was amazing

Best buy is always a great experience. They were low on inventory this time though.

I asked for help to pick a new phone and the sales person wasn’t helpful because he was only around me and every phone I asked for was sold out I had to go to Eden Prairie to get it…

Great guest awareness and representatives eager to help.

Bought a Insigna tv today small one went to set it up the screen is broken on the inside very disappointed Otherwise the workers are friendly.

Pretty clean store. Staff is helpful. My last purchase here was a good experience. Checkout folks were friendly.

Very helpful management! They saw me looking and asked if indexed the wireless earphone expert. I said yes, and an associated helped me pick out a better set of headphones I would have otherwise missed. Thanks Best Buy!

Payed for them to recycle my old TV. Speedy check out

So many things there we would not use. Used to find lots of things, but now if youre not deep into technology it migjt nit be worth shopping there.

Best buy use to have a lot of car aidio staff now they dont have nothin almost

Very helpful crew in the computer department

Was just at Best Buy to purchase a Mac Book Pro. They honored the Apple store price and the air pod bundle. I believe the employee’s name that helped us was Isaiah. He was very helpful and quick. He was also helping 3 customers at a time, 2 in store, and one on the phone. Great service.

They helped MY dad with his phone very helpful !

The worst customer service I’ve ever received. I scheduled an auto tech appointment in October for early January since that was the earliest they had open which is totally fine, not a problem. I received a call two days prior to my appointment to tell me that my appointment had to be rescheduled without giving me a reason. I went online to reschedule my appointment and was shown that the earliest they had available was in March. I’ve been on hold for close to an hour in total and even had someone pick up the line and immediately hang up the phone. I then went online to try and talk to an agent online and was given a message telling me that their online services were offline. Worst experience I’ve ever had.

Order online nothing in stock and no one to help you

I needed an A B switch for my DVD and VCR with RCA connections. Something so common and simple. They not carry it.

It was a challenge to get assistance but once I did they were friendly and helpful. Unfortunately, they didnt have the parts I was looking for. I ended up getting them on Amazon.

I go here often because Best Buy is the best. This location usually runs low on stock though.

Good but low staff. Need to hire more people.

Amazing service they opened early with appointments to pick up the ps5. They were very adamant about social distancing. Which is a plus to me. Kind energetic staff for being there earlier than normal.

Walk in to store looking at buying new phone and got zero help after 10 or 15 min walked. Out

Purchased a new phone and transfered old phone data to new phone. Customer service was spectacular - knowledgeable, friendly, and kind. Special thanks to Zach for creating a lovely customer experience.

Service was horrible. After waiting patiently for at least 30 minutes next to an employee with no other employees around I was finally assisted but they didnt have the printer toner I needed

Went in, staff was friendly, eager to help, bought a SSD and was on my way

Clean store, good selection. Friendly and helpful staff.

My favorite store

Tanner was extremely helpful in the computer dept. He took the time to explain things that I needed to know about routers. Thank you!

Polite staff very helpful with my questions.

Far out man 😎

No customer service and they seem a little low on Inventory