As an industrial and heavy-civil contractor, Im often having to make quick equipment repairs in the field. Napa in Blackfoot is my go-to supplier for frequent problems with my heavy equipment. Theyre always very quick to fix or make hoses and theyre never lacking in friendliness or great customer service. Keep up the great work!
Great service and fantastic people
Ordered a water pump from them after i got it found out they charged freight which they had never told me there would be. I could buy it online for 47$ and get it in 5 days but I like to stay local. They charged 57 then put a 20 dollar freight on top. I told them I would not have ordered it if there was freight. Jr said he didn’t know who I ordered it through and would not take off the freight. I took it back and told them I wish we could make things right but they would not refund the freight then suddenly he knew that he had ordered it and he lied straight to my face saying he had told me their would be freight. When I told them they have lost my business they said that was fine. I was very reasonable. They have lost my business and that of all my family. Lots of other problems with them charging taxes on non taxable items and other screw ups that led to this.
Excellent Customer Service!! Special thanks to Jose for helping me with my battery, he went above and beyond on making sure he got it installed for me. I appreciate his help very much!
My go-to auto parts store in Blackfoot
Do your research. The price for my product at the Bigger Napa store was $62 at this store it was $80. When I returned the item they charged me a 20% restocking fee, these were 3x 12oz sized cans of A/C recharge gas. I prefer to shop local mostly to be treated like a human and not a number. I had the opposite experience here.
Staff is very knowledgable with what they do.. talk about a wow experience with the patince and concern they show customers Junior made my stressful project of mine into piece of cake with some well detailed tips on cutting my work in half. You cant go wrong with this place especially with the outstanding prices for parts. THANKS GUYS!!
I had an emergency and they helped me in no time. They were super friendly, quick, and efficient. Nobody can beat the Napa Know How!
They were very helpful
These guys always know how to treat their customers. Never had a bad experience.
We have been pleased with the staff and variety of products!!
Helpful and quick. Great service
Great service, and they had my part.
Ive always had good service and parts here.
Finally got the boost fixed thats napa know how. Thanks tasha
Ready to come back. So helpful
Good prices, knowledgeable staff
One of the better Napa around
Very helpful staff and good inventory
Prices are high, they dont seem to be very competitive on prices.
Not too communicative, but at least I knew what I was looking for and found it.
Sold us a very expensive battery for the camaro based on a great warranty they refused to honor.
Had what I needed
Courteous and helpful
Friendly and helpful.
Great customer service
They are the greatest
Knowledgeable staff
Good