Beautiful displays from outside the window, how exciting to visit a new city as we eagerly walk inside ready to explore what this store has to offer.Immediately we are drawn to the fluffy blankets further into the store, but what we did notice is we werent greeted...almost avoided in a sense.You know...that deep gut feeling of not being welcomed.As we continued shopping and admiring the items we noticed from the moment we walked in someone had their eyes on us like a hawk.When I say like a hawk, I mean less than 4 feet away, pretending to stay busy with little things on the shelves.In that moment I held my earrings up a tad bit higher to assure this particular sales person I wasnt one to steal.But 10 mins in we are still followed.We hear in the background every person walking in after us gets a very caring greeting which led us to think why we got ignored.At this point in time a few sales people eventually ask if we are doing alright, which we reply,Yes we are, thankyou.Time passes and I can still feel this sales person hovering behind us.I turn around and she panics 2 feet away, ceasing her pretending to be busy stance and rapidly goes the opposite direction.Now we feel even more unwelcomed, uncomfortable, and just overall ready to leave.As we proceed to the register I can feel the energy of the room intensify, I hand over my pair of earrings to purchase and I can see on her face she dreaded the idea of even assisting me any further.No, Did you find everything alright?Just this displeased look, not even the pleasure of eye contact with another human being.Then calls another sales person over, (assuming shes in training) for assistance to ring up 1 pair of earrings.They then proceed to ask me for my first and last name...which I didnt quite understand but didnt try to think too much into it.I gave her the information, and by that point in time it was obvious I nor my boyfriend was welcomed in this store.Now like I said, eventually a few sales people DID reach out to us, but after being in the store for a period of time.Im not one to leave reviews, but man...nor do I have any enjoyment in playing the victim role.You never get use to that feeling of walking into an environment and feeling out of place.To the woman that just started working there,(I assume)Im sorry for the tattoos, or the color of our skin, Im sorry for the way we dress, the way we talk, Im sorry we made you feel so uncomfortable that you felt the need to follow 3 steps behind us throughout the store.We will most certainly work on being better humans beings so you can feel safe in your place of business.Overall experience: degrading and distasteful.
My aunt works here and everybody is so nice! The things that they pervide are wonderful!
Beautiful store with superb linens and a very cute line of inexpensive jewelry but some of the sales staff is snooty and one is downright RUDE. In today’s retail world where you should be selling an experience and cultivating relationships, they completely miss the mark. The opportunity is there to showcase southern hospitality and to show off a “raised right” charm to their customers. But wow...although that could be a great marketing strategy, they don’t even pretend. Retail employees looking down their noses at others is puzzling and absurdly amusing. It’s a shame.
This shop has the best home items in town. A wide variety furniture, lamps, mirrors and other home accessories not to mention beautiful jewelry. I get inspired every time I go there! Its a must see!
Really nice stuff; certainly some of the best available. When you come, be prepared to spend a considerable amount of money -- very expensive. Only 3 stars because the service is lousy. Ive been in twice and could never get any help and was ready to buy.
Beautiful linens. Prices vary from high end to reasonable.
Fun place with excellent products
Expensive fun place to shop.
Horrible - did not honor faulty 1600.00 sheets basically told me to have a coke and a smile - will never give them my hard earned money again!