Always very knowledgeable and friendly! Recently Lynn helped me with sizing a piece to my outdoor furniture. She let me take home two sizes to try and bring back the one that did not fit. Every employee Ive ever dealt with at Little has gone above and beyond to be helpful and courteous! I cant say enough good things about their business!
Sad news about Little Hardware in Mountain Brook- staff proudly unmasked, while most customers are wearing them. When we asked the cashier why no masks, she quickly stated, No mandates. Might come to that in a couple of weeks, but not wearing masks until they are mandated. I guess the possibility the everyone wearing masks for the next couple of weeks might have a positive effect escapes her. bye-bye Little Hardware- its been fun!
Highly upset with little hardware. I brought my saw in for repair for trigger malfunction. I also have warranty so I wasn’t expecting to pay anything. Came back to pick up with a charge of $70. They told me the trigger wasn’t covered in warranty when it wasn’t any physical damage done to it. They also took it upon themselves to sharpen my blades without 1st asking me & charged me for it. That was the 1st issue. 2nd issue came when I took the saw back because it wouldn’t start correctly. Long story short they gave me my saw back in the condition you see in this picture & charged me $20 for it saying it also didn’t fall under warranty. I spoke with the manager he told me there was nothing he could do & he would have to charge me to put it back together.
I have always loved going to the Little Hardware. They have been so helpful throughout the years. However, today in the paint section Frank was completely rude. About 24 months ago I was purchasing some Pratt and Lambert paint for my home. I called to order my shade and they called me to let me know that they were no longer going to be carrying it so I may want to order some extra if I had other rooms to paint. I did that. Since I have not used the paint for a while, I wanted to shake the can of one of the three gallons I still have so I went to see them. Frank said he couldn’t do that because the can had not been properly closed but maybe he could try. Then he told that he didn’t even think that I had purchased the paint there. I was shocked that a man would call me a liar about where I purchased paint. I personally painted the house and definitely remember my many trips to Little Hardware to get paint (most of it from John). At that point, I took the paint and walked out. I imagine that my sentiment about such unacceptable behavior is widespread but as a retired Army Major General, I am deeply offended by it. I will never go back.
OMG this place is amazing. I know nothing about Home Improvement. I called first before I came for the items I was told to get by someone else and they verified that they had what I needed. Then when I got there they walked me to what I needed and took it to the register for me and offered to carry the items to my car. I love shopping local and I will definitely be back. They also sell a dozen eggs that are locally grown and organic for $6.99 a dozen.
I dont think theres any other reason than theyve been here forever that Little Hardware continues to rake in ridiculous revenue. Nothing really noteworthy about this little ironmonger.
This was DEFINITELY NOT my best shopping experience. There were at least 8 employees milling about upon my arrival yet it took awhile before someone asked if I needed assistance. Considering the store was slammed with 3 other customers, I understand everyone was very busy (Not!). The employee who provided assistance did not hide the fact that he would rather do ANYTHING else. With attitude in place, he provided very few answers. Maybe he was’t familiar with the particular unit but if that is the case…get someone who is. I typically do not leave reviews but this location definitely needs customer service training. Attitude is everything! Never make a customer feel unwanted!
This store has all the things you need in a pinch when you need just one more thing to get the project done. The hours are a bit outside of what modern Americans demand but that is also a part of the appeal of this location as well.
Fast friendly efficient reasonably priced service.
So many great items!Nice, helpful people.
Love Little Hardware, their products & services, and the people that work there. Everyone that works there is knowledgeable and if they dont know the answer they can find someone quickly to answer it. Some might think the smaller size is a negative, but it makes finding what you need much easier and I rarely leave wishing they had something I needed. Support local over the big box stores!
Home Depot and Lowes maybe a good place to buy lumber and building materials but for anything else I would highly recommend this place, very knowledgeable and professional
Always helpful and kind.
My favorite hardware store. I try to go here any chance I get instead of going to big box or Amazon. Supporting local has been more important to me lately.
Friendly workers and a good variety of materials and parts. Very helpful with Stihl products!
Nice staff always willing to help.
Prices are super low on most things and the employees are very friendly and helpful
Always easy to get to and very helpful in advise on what to use
The prices here are great, and the team of knowledgeable employees, always make me come back. Thanks!!
Little Hardware always have what we need. The staff is friendly and helpful.
Helpful, friendly, knowledgeable. I skip trips to closer hardware stores and drive further to this one because they are so friendly and know what they are talking about.
A little higher price than most hardware stores but convenience is key
There is nothing better than a good full-service hardware store and Little Hardware is one of the best in the business. They have experience in every subject and are genuinely excited about the things they offer.A great example is Lynn, aka the Bird Lady. She is an expert on all things bird related and is an amazing resource in helping you with bird seed and feeders. I urge everyone who has the slightest interest in local birds to take advantage of her knowledge. I had no idea how many species live in our area... and Lynn can help you attract them to your yard. Thank you! Charlie Regan
Little Hardware is a valuable component to the Birmingham area or those visit our amazing city.They have compiled a great inventory for all things related to home & garden + pets + wild birds. Customer Service is Little Hardward’s specialty.I especially enjoy Lynn’s knowledge & guidance concerning all things wild birds.A big thanks to the entire staff for your repair services + keeping your inventory excellent + providing a welcoming + helpful atmosphere.
Always friendly. Always helpful. They help you when you are looking for a $2 part or a $500 purchase. Bonus--they have someone on site who rewires old lamps. And they do it for a very reasonable price. They have things you cant find in a big box store. Most notably, a very helpful, friendly and knowledgeable staff.
Ive been shopping at Little Hardware since the Kate Jackson days of 30+ years. The customer service has always been outstanding but today, I felt like I was shopping at 5 Points Hardware in Southside. Nobody offered to help me and the woman who rang me up wasnt friendly or welcoming. A most disappointing visit.
Plenty of expertise and theyre a Stihl dealer so parts are easy to get.
Very helpful place
Seems to have a useful assortment of items.
Great hardware store with a helpful staff and tons of interesting things (in addition to what you would normally find at a hardware store). The staff are friendly and helpful, and most wear masks. Hand sanitizer and tape on the floor to help you stay 6feet apart!
Great service
Thanks 👏👏this is the BEST HARDWARE STORE I’VE BEEN TO IN A LONG TIME! They have anything you need & want,..I could spend all day looking at everything, So Thanks Little Hardware Store for being here 👏👏✌️😊🙌.
Great staff very nice people.
Great store. Every employee knows about their products and can show where it is in the store as opposed to Home Depot and Lowe’s.
Super helpful staff! Lovely small business that has anything you could need from a hardware store!
If you need something and dont care to go to the Big Box, they usually have it. Knowledgeable folks, dont wave them off thinking I can find it quicker alone.... you cant.
Friendly knowledgeable staff, well stocked, great location. Owner also has an FFL license so if you want to buy a gun online, it can be delivered here.Edit: Little Hardware comes through again! I needed a water pressure reducing valve so I assumed Id have to go to one of the giants, so I looked at Lowes and Home Depots websites and they had them for $129. Didnt wanna drive there so I called Little, expecting them to be maybe $10 - $20 more. Nope. The very same valve that is $129 at the giants can be found at Little for $109. I was finished with my plumbing project around the same time I wouldve been checking out at Lowes or Home Depot.Shop local everybody! Its more convenient and very frequently less expensive.
You will always find what you need and great people to help you with questions.
Harrison came and cleaned my Weber gas grill. Looks fantastic—best ever. Service for small and big things is great.
Tremendously helpful staff. They will bend over backwards to assist you from the moment you walk in the door. Brings back memories of a good old fashioned hardware store. They are AWESOME!!!
This review is for my first time in Little Hardware to purchase a new lock set and the folks were friendly, welcoming, and very helpful. Clean environment and most importantly it was very cool inside on a scorching hot Alabama summer day.
Best darn hardware store in Alabama. Those guys who work there are so helpful. Great.
Randy was incredible. Was extremely helpful over the phone and in the store!
Very helpful. They are ordering the garden tool that I have been looking for.
This era of big box hardware stores has eliminated most of the small stores. Little Hardware has a helpful, knowledgeable, and friendly staff. I love this store. Its small, but well organized so they have most anything I need for a quick run to the hardware store, but not so much that you get overwhelmed. This is the kind of hardware store I used to go to on Saturdays with my Dad when I was a child, so Im probably nostalgically biased. Just go, you will be glad.
Local. Convenient. Great service and excellent help and selection. Will start to use this place for sure.
This is what a hometown hardware store is supposed to be. We were helped almost immediately upon entering the store. Knowledgeable and friendly staff. We found items here we could not even find at Home Depot. Will return and avoid big box stores when possible. Shop local.
Great little neighborhood hardware store. Totally beat the big boys. Very friendly and willing to help. They better be too cause because they are outrageously expensive. But would refer to a friend.
I went in there for the first time this morning. They were extremely helpful and they got me in and out with a smile because they knew I was in a hurry. I let them know that I will not return to the torment of 5 points Hardware even if it is closer to me!! Thanks guys!
Wife use to work here, very good folks
I absolutely love Little Hardware! From plants to parts they have it all. They are wonderful to recommend service repair companies and go the extra mile to take care of every customer. A great local store that is a cornerstone in Birmingham. Thank you!
Absolutely my favorite hardware store. Rarely has there been an item, no matter how seemingly random, that hasnt been in stock. Great selection of so many different things. Find new stuff every time I am in. The staff is TOP NOTCH!
Shopped at big box stores for years and never went into this place because I assumed the prices would be unreasonable, but after going once I was determined to make Little Hardware the only place to get supplies. Not only are their prices good but their customer service is outstanding, they have all the essentials, are very knowledgeable, and are always kind. Without doubt the best hardware store around town.
I’m a local service provider and they have bailed me out of a few binds. Always helpful staff. They even took some of my business cards to give to their customers when they ask who does service in my field!
Zack in the paint department is one of the best in Birmingham
Love the products, most of the prices and all the employees!!
Great place. They greeted me outside before I even went inside. Knew exactly where the item I was looking for was located (landscape fabric)
Small but every thing you will need. Good prices
Great hardware store with an eclectic much of merchandise. Staff was very helpful, store was easy to navigate and fun to browse. Nice stock of Weber accessories!
This is the most awesome hardware store. Why would you go to a big box store when you could shop at Littles where you can find items ranging from fertilizers for your garden, cleaning products, light bulbs, picture hanging items, annuals and vegetable plants and so much more. They also carry paint, re-glue a chair, sharpen garden clippers and knives and lamp repairs sometimes returned in 24 hours. They are knowledgeable and helpful and open till 5:30 weekdays and 5 on Saturdays. They will help you fix your home and give you advise on so many items. Prices very competitive and always service with a smile. It is my go to place for many household items.
Perfect small town feel and great service..has everything
My husband goes here at least once a week. He likes the staff and products so much that he will only shop here.( I tag along with him and am equally impressed!)
Very friendly. They always remember you. Every employee seems to know all the products and you never have to wait for service at all. Love this place. 20x better than Lowes/Home Depot.
The gentleman who helped us was extremely friendly and helpful! I found everything I was looking for.
Best hardware store ever! Men are very knowledgeable and helpful. #1 go-to store for home needs.
Nice hardware store. Had all I wanted.
Great service. Always very helpful.
Very helpful nice happy people BEST hardware store in B- ham
The staff actually knows what they are talking about and are willing to help.
The guys in there were super helpful. They have sleds also.
The folks here are always helpful and friendly, always willing to help solve a problem or find a part.
Absolutely excellent service! They went the extra mile to solve a problem! Thanks!
Small town old school hardware store feel, really helpful Group of guys working here.
Great store, helpful people!
Always convenient, helpful and well stocked.
Very helpful! Saved the day on several occasions!
Most knowledge and helpful folks. Even told me to send photos if i run into trouble.
Great personal service no matter how large or small your purchase!
Well organized, very friendly and helpful staff.
There arent friendlier or more helpful people in the business.
Great cocktail bar with really cool decor
Great serviceFair price
The folks are always so helpful, great service.
Always helpful have what I need!
Very nice and helpful people.
A rare real hardware store. Hope it survives.
Always great service!
Great service and knowledge. Thanks David.
Did not have what I needed so they called another hardware store and found it for me
Just what you want in a locally owned hardware store, and all sorts of repairs as well!
Always gave what I need.
Always friendly and helpful.
Small but has something of everything
Very very very expensive dont try and shop there
Always great service
This is a hardware store that will actually help you, if you dont really know what your looking for.
Zip snip are sold here
Great hardware store
Great staff!!!