Desmond was great to work with- got my problem taken care of quickly, honestly, and for a reasonable price. There was no upsell or questionable business practices. Will go back next time I need my car taken care of.
Shopping for a vehicle and I already had pre-approval from my financial institution but they STILL ran my credit thru MULTIPLE banks which I asked them NOT to do! Over the phone they assured me that they wouldnt but they did it anyway which caused my credit score to take a substantial hit! Very unprofessional when returning calls about the vehicle, I had to contact them repeatedly! Dont waste your time!
I had a major problem with my Power Steering pump and a slew of other issues with my car. Desmond Reed went above and beyond the call of duty to make sure I understood what needed done. The created a plan of action for me and exceeded my expectations for great customer service. I plan to return for all my needs in the future!
Great place to take your vehicle to get serviced. Mike welcomed me with open arms. He was very professional and knowledgeable. The prices are very affordable. I highly recommend this place for luxury car services.
State of the art facility
Great service with affordable prices. Mike and Desmond offered quick and professional service and I was able to get my car back the same day. Will definitely be back!
They are wonderful here!!! Mike in the service department is amazing!! Kali in the sales department is absolutely amazing!! I absolutely love this place!
Ali made it work for us. We did everything over the phone. All we had to do was sign and drive. Thanks Birmingham Luxury Motors!
I went in to get my oil changed during my lunch break. Desmond Reed was courteous, helpful and assured that my services would be prompt.
Great service, amazing staff.