I understand it’s Mother’s Day. I get it’s a busy time. But I’ve stood here for 20 minutes and no one has even said Hi. 4 people have come in after me and they have all been helped. I don’t know if it is discriminatory or it’s the fact that I have bought at least 5 items from here in the last month. I think we will be taking our business to Kay’s or somewhere else. I did enjoy one of your associates but she’s only one person. Not good reeds. I guess if I looked like I had more money they’d be jumping over each other to help me.
The salesperson named Shira was a gem herself. We thought we were just looking, but she showed us some beautiful rings and one that was just perfect for our upcoming forth anniversary. Thank you for a wonderful experience inBiloxi from two visitors from Montana. 😉
My sister and i went to this location in the mall looking for a specific pair cut of earrings. we tried looking all over the coast for a pair, and came up with nothing. our final look was at REEDS in biloxi and we were so happy- Spencer and Susan helped us out so much with everything! they were so incredibly nice and made sure we got what we needed! y’all go see them, i guarantee you will not be disappointed!!
Susan was amazing to work with!!! She was very patient while I was so indecisive in choosing my wedding band! She was very helpful and really made me feel so comfortable with my choice! She also went above and beyond to help me get my ring resized and turned around in less than 2 days with their inside guy, Spencer, who was also so amazing to work with!!!! I highly recommend choosing Reed’s for all of your jewelry needs!!
I recently purchased a ring from here. It was very disappointing to realize that deceitful tactics are still used by this store. Not only did they mark up the jewelry and have horrible customer service but the lady working there is rude and very dishonest. I was presented a warranty plan that included sizing. I was explaining I needed the ring sooner than later she said she would have it done. She didn’t mention there was an additional charge. When I arrived to pick up my ring she charged me an additional $35. I don’t have an issue paying for the service I have an issue that there wasn’t any upfront communication about additional fees.
I went it to purchase a pandora bracelet and charms and was treated very well! I am so grateful for the staff who was so patient with me being indecisive as well as having my 2 year old so acting out. Thank you all so much!
Shira took such good care of us! Beautiful new ring...love it.
My sister has always shopped at Reeds for her jewelry needs. I have been with her many times and have been impressed with the personalized service they provide. This past Christmas, I decided to give Pandora to many people in my family. There is so much to choose from, I didnt know where to begin! Mrs. Ivy helped me choose the beautiful, and appropriate, bracelets and charms for my family members and they were all a hit! I love doing business at Reeds because they have something for everyone. My grandson, who is not experienced in buying fine jewelry, wanted to buy his girlfriend a ring and necklace for Christmas. He had heard me talking about Reeds and chose to go there to make his purchases. The support and guidance they provided was wonderful. He chose a beautiful ring and necklace, which his girlfriend loved. Thank you, Reeds, for a wonderful experience!
Wow... Where do I begin, My husband and I had an amazing experience with Jane Valdez at Reeds Jewelers in Biloxi, Ms. .. We were shopping for a ring for our Anniversary and to renew our vows. .. She was very pleasant, patient, knowledgeable, and caring. She took the time to understand my likes and was able to come up with the best ring ever. She gave us a breathe taken deal...I departed from her feel overwhelmed with joy. The best customer service Ive experienced in sometime.. Everyone take the time out to stop by and check out Jane at Reeds. ..Love you have a blessed day.. .Such a wonderful person!!!! She truly blessed our lives that day😍
This store is the absolute best for customer service. I have been to several other places and no one was able to meet my needs and concerns as well as Reeds. A nice lady, Susan Brewer always helps us and is so patient and helpful and really goes the extra mile each time we visit the store. Thank You Susan and Reeds for making the special moments extra special for my family.
Reeds Jewelers, Biloxi, is the best! Wonderful store, professional and attentive sales staff, great selection. I have always found what I want and need from Reeds. They have a great selection of jewelry and have an excellent artist who can make one-of-a-kind items if they dont have what you want. Always goes the extra mile for customers. All the sales staff is excellent, but Susan loves to make others happy by finding that perfect piece that will make them smile.
My finance and I had a wonderful experience at Reeds when shopping for our wedding bands. They were able to show us a wide variety of styles helping us narrow down to our perfect wedding bands. Susan Brewer was so helpful and easy to work with! She has made this part of our engagement process so special.
Came in to get my Pandora charms serviced. Christina helped me and was very efficient and polite. She did an excellent job with my charms. She also assisted me in sizing for a ring and gave excellent advice on what fit best. She and the entire staff were extremely knowledgeable and helpful.
My husband and I were celebrating my birthday and decided that wed add something to my Pandora bracelet. We had the pleasure of having Christina help us pick out 2 new charms, clean up my collection, and she even went the extra mile and balanced my bracelet. I didnt know it was neccessary but I had tell the difference. We talked about Greys Anatomy and The Walking Dead. It was a great pleasure. Hopefully shell be there the next time were here. THANKS CHRISTINA!!!! YOU ROCK!!!!!
The Reeds Jewelers at Edgewater Mall in Biloxi #35 has always been great to me. Especially Deanna Harris. I know next to nothing about jewelry but she has always been very kind, patient, and helpful. The entire staff including the repair man Spencer are always cheerful and polite. This is the only jewelry store that I patronize.
Amazing store! Wish I could work there!Jane and Suzanne are top notch in this business and make it feel so friendly! Be back soon!!
The sales rep Christina was amazing. She was patient and let me decide on my own what I wanted so I didnt feel rushed. Great experience and she gave the best customer service!
I was surprised when my husband took me too reeds. And bought me a very pretty v-day love him so much
Great customer service, beautiful rings at great prices. I will be coming here from Mobile for my future jewelry purchases. We have a great Reeds in Mobile as well, but the staff at this one was extremely helpful and so kind on my recent visit and I will definitely be returning.
I have been a customer with Reeds in Biloxi for more than 12 years. The staff is friendly, helpful, and respectful of their customers. They always go the extra mile to find exactly what I need, and my wife and I have always been delighted with our jewelry purchases at Reeds Biloxi. If they dont have it, they have a jeweler who can design it. Susan Brewer is a knowledgeable and attentive jeweler who cares for each individual customer and what they truly want and need.
Great place to shop! Very helpful and courteous workers especially Erin!
I can always count on the friendly staff at this location, especially Ivy, to take care of all my needs. They have a great selection of Pandora and Alex & Ani jewelry to choose from. I recommend this jewelry store for all your needs.
Sucked went past 10 minutes
Reeds is the absolute best jewelry store on the coast, the staff is always helpful and friendly. Susie is the best manager there is and will make sure you leave satisfied
Me and my husband walked in . There were 3 employees(white) not helping anyone,, didn’t even greet us I guess cuz we are black and must thought we weren’t goi. i wanted a price check for a ring. They all looked up but didn’t say anything! I’m pretty sure if it was another married couple who wasn’t black, they would’ve had better service.I wouldn’t recommend them to anyone. Poor customer service!!!
Great Service from Susan plus it was helpful to have an experienced and creative Jeweler to help answer questions.
Great customer serviceI was called 4 different times to confirm and establish my class ring order and it came out great
I enjoyed their Hospitality
Love the work Spencer does when I need repair work done.
Great customer service. They where very helpful and patient.
Friendly service. We were getting a watch battery replaced.
The employee was nice and very friendly.
Bought my girlfriend a bracelet for Christmas and the clasp broke after a couple of months and they made us pay to have it fixed. Never spend another penny in that place.
Very helpful and great service...
Not a fan, staff was snooty.
Nice selection
Good service.