Have had them mount and balance tires for me. Prices are very good and the quality is superb. I havent run into anything else with my bike I havent been able to do myself but when I do I will take my bike here.
If your looking for a reasonably priced bike shop look no further. Mike and Rick go above and beyond to take care of their customers. Was scrolling through a couple of the negative comments on their page, just doesn’t seem to add up. Would highly recommend these guys!!!
This shop is a hidden gem! No other bike shop in town had the tire I needed. I could’ve ordered one off the Internet and waited but I needed my bike now. Not only were they able to sell me a tire at a good price but they also offered to install it the same day! Whenever it comes to one of my bikes this will be my first stop from now on for sure. The owner is personable and the mechanic is knowledgeable. Highly recommend this place!
Meet the owner today. Amazing guy. Vary nice. Definitely recommend this place
Mounted and balanced my tires I brought in for a motorcycle. Thanks a lot!! Will be back!
Hubby was on a road trip and broke down on his motorcycle near billings. We had him towed to rael cycle. Of course this happened on sunday so we had to wait til monday to see if he even had a tire for him and he did! He worked as quickly as possible to get him back on the road and it didnt cost him an arm and a leg 🙂
Owner was extremely helpful, always appreciate when someone goes the extra mile to help people.
Awesome shop amazing turnaround time on your motorcycles needs and wants. Go see Mike &Rick at Rael Cycle. Also forgot to mention reasonable pricing as well.
They told me we will charge you one hour for labor but I get surprise when I come back to pick my Harley because of they charged me for 4 hours and they don’t know how to explain that too. They said just pay.This is the new ignition he put on my bike within a month this ignition has already gone out.
Typical oil patch attitude..
So they took care of a buddys bike rear tire, I dont know much about prices so cant really say... but these guys could work on there people skills....I dont really need to be treated like an idiot.. maybe I didnt have enuff tattoos
Dont take your old Harley or your parts will come up missing. Father-in-law took his all original Harley bike in for back breaks and speedometer cable. Came back with a different carburetor that was leaking and a full tank when taken in was empty.
I have gotten all of my oil changes done here and they are amazing. Not only do they do amazing work, but they are kind-hearted people who love bikes! What more could a biker ask for?
Great place to get what you need and he can find just about anything you need
These guys are awesome! Very friendly and fast service. I highly recommend!
Best shovel head mechanics in Billings!
THE independent motorcycle business you have been hoping to find! Completely knowledgeable, friendly, goes above and beyond for new customers, very clean shop and showroom. Will be buying from regularly.
Great service! Friendly and very welcoming. They know what there doing with no b.s. Highly recommend them for any motorcycle needs.
Rick is great. Very knowledgeable.
Highly recommend this business for all your motorcycle needs! Very friendly, helpful and courteous staff, the work is completed quickly and pricing is extremely fair!
Friendly and practical. Easy to talk to.
Called Rick while on a road trip from Florida with a flat rear tire on my Roadstar. Once the tow driver got me there Rick and his son quickly got my tire off and chnged the tube. He could have gotten me for a new tire but he was honest and said I didnt need one. Watching them work they certainly know their way around bikes. They were quick and fair with pricing. I highly recommend them.
Not friendly and welcoming! Pretty much told me that they didn’t want to take the time to work on my vintage bike and to figure it out myself. Also think they brushed me off because I’m a woman. Horrible customer service.
These guys have helped me a couple times and treated me well. I priced other places and the big sports bike shops attempted to upsell me and gouge me on very basic work. I wouldnt take my bike anywhere other than Rael Cycle now.
I really want to say thank you to these two!!! I was really starting to lose hope for the area and its business I was in until I met the father and son shop of Rael cycles. After spending $210 dollars two days prior at another custom cycle shop having my tube replaced and tire actually put on backwards and not balanced. I limped it from Red Lodge to Billings where on Labor Day nothing was open and I had to stay another night. Tuesday morning I woke up and started to find someone to get me on the road so I could get home. Met a man that was going to charge me $30 more then what I paid to do it in a drive way. After being around this situation for a hour it didnt feel right and I parted ways with that man and made my way to this shop and wasnt sold anything I didnt need!!! Great guys excellent service and true people that got me back on the rode and headed home. I recommend this place to anyone that is in need of service to a bike. Thanks again Mike and Ric you put me on the road and headed home.
Terrific father son shop. Very knowledgeable and value price
Very fast and curteous service. Knows what he is doing. Very helpful. Will be going back in the future.
This place is awesome! My wife and I were bottoming out fairly frequently when riding 2 up, so I took my Raider to a different shop here in town first to stifffen up my suspension and put some new titanium braided cables on the bike (the bike had been slammed, so I wanted to put the slightly longer stock dog bones back on the bike, but left the progressive spring). After a couple of days, the owner of the other shop (NOT RAEL Cycle) called me back & said he wasnt comfortable working on the suspension, nor did he have time to put the new GALFER cables on the bike in time for me to ride on Saturday. He seemed genuine, and referred me to RAEL Cycle. He said they were VERY knowledgeable with all bikes, foreign and domestic, and could likely help me out. Let me tell you, but was he right! I dropped off my bike Friday afternoon at around 3:30pm, and picked up my bike, 100% complete by 1:30pm the following day (not even 24 hours later!), and it worked and looked beautiful!!! The father-Son combo run a clean shop, and they have the knowledge and tools to get jobs done! They earned a repeat customer for sure! Thanks guys!
Love love Rick and Mike!!!
Great service!!!!
Told me they would order parts for my bike. Then i called back a day or two later and told me they were not on the way. Useless.
Only place my bike will go