I save a great deal of money purchasing cleaning and laundry supplies as I clip coupons in their app. I go early in the morning when its not crowded. I saw a spider coming down from the ceiling on its web. It was within 2 feet of me. Spooked me since I try not to pick up hitchhikers. ππ Staff is hit or miss on helping and attitudes fly in abundance. I take it in stride and Im grateful that my life is not miserable. Many aisles with carts and product needing to get stocked on the shelves. It appears they are understaffed and a good opportunity for sticky fingers to shoplift. Overall I recommend for a quick in and out.
Good prices nice setup aisles are too small and the as a retired person I tried to use the restroom but there is none too bad that would have been the fifth star
Not busy, clean, stocked and organized. They sell food items for cheap price. Nice employees π
Its so amazing they have a little bit of everything
Ronda is very rude. Doesnt say hello when checking you out, throws your 2 liters in the bag with an attitude. And doesnt say thank you or she doesnt even tell you what your total is just throws your stuff in bags...learn some customer service skills..
Love the store and the staff. Just the area its in I dont like but wont stop me from going there. Always a good deal on stuff you can find at other stores for a waaaay higher price. Go here to save money for sure!! Every penny counts!
Super friendly staff, and so much more variety since the remodel!
I normally go here everyday until I was informed Monday that they were going to redo the store so I waited until I moved out of the Aryan whats first chance Ive had to come back over here and I think they just opened well today is grand opening and I see they move something but others are still the same and overall is really a mess and I got a lot of love that store but nothing $2 and everything seem to mess and ask you and you know maybe they werent ready to open so that I say boo
I enjoyed my shopping at Family Dollar Store. The people are curteous and helpful. They greet you with a smile and talk to you like theyve known you for years.
Omg!! I Luv this place!!πPrices r GreatWorkers r Helpfuln always a Variety 2 choose from nThe Hours r Nice2!!!π
Lots of stuff but a lil cluttered.. If you can look past the mess its great
Awful rude,and a mess disorganized .
Shelves were being stocked and the store a mess but I still found what I needed!!! Come on corporate!! Support your stores!!!
Customer service was phenomenal and the variety of products was plenty. Unfortunately, because theyre so short staffed (the manager was the only one there) and customers do not know how to put things back where they belong, the store needs some organizing. Overall, I will be back.
The cashier named Mike was very rude . Itβs very sad he is not helpful. A week ago I had another cashier who was very sweet and pleasant. She even offered me a bag to cover my head when it was raining. Mike on the other hand does not want to do his job . I had one item and he seemed bothered that I wanted to use a coupon on the app. I am giving a 3 star because the other lady was super nice.
This store was dirty cluttered with boxes and carts in the aisles pretty disappointed
Friendly people but the store is dirty and run down.
Very nice lady who helped me
The employees were super friendly and helpful!
Used the oldest building on the south side ? All the other stores are built new and bigger ? Hardin,Bridger,Redlodge and this Billings store is under staffed so the people are taking advantage of that. Dont like the service go to 3 Gz. they have about 4 convience store in this small area. PS, Where did all you people come from ???
Mia was awesome! Great happy crew. Good to see finally
Dana has no sense of customer service. I just walked out because she very rudely stated if I didnt like to wait in line, along with twelve others for the one cashier, I didnt have to shop there and could leave.Mind you she had well enough time to barely stock shelves and yap her trap off to another coworker directly in front of her. Very slowly working as well. She is a manager, yet has no cashier clearance. ??
The side walks at this location have gone unshoveled through this entire snow season this far. This is absolutely ridiculous & unsafe. The lines at check out at times are beyond the reasonable wait time. I usually get Tammy as a cashier which makes the whole trip tolerable as she is funny & friendly and goes the extra mile in trying to ease tensions for shoppers who are frustrated by the lines and lack of assistance.I shop here often, the lack of opening up two registers when you have 8-10 people in line is ridiculous.
Family Dollar has awesome merchandise and at a great price. They sell food, kitchen, bathroom, car stuff, and even sell stuff for your dogs and cats. I go here all the time and shop, i even bring some of my clients here to shop and they love it, they get more for their money then walmart.
Great customer service!
Very unfriendly and unwelcoming. On more than one occasion the prices on items in the store dont match, and you dont find out until you have made it to check out....no big deal stuff happens but the employees act unconcerned and dont fix it on the shelf or at the register. In the future, unless out of desperation I will not be returning. Maybe over time they will fail as a business and a local friendly business with better morals will take their place and better serve the customers and their community.
Love this place
I purchased multiple gift cards for Christmas gifts. So far, the Burger King cards did not work. Very embarrassing! Tried calling the store. No one answers. Very disappointing! As of 1/8/18 this issue has been resolved. One of the cards did not get activated.
Its a great place. Kind of like a small wal mart. And I seen that they have movies and cds now.
They have some good deals on products. Pretty fast and to go in and get out.
Love this place.
Friendly, helpful staff was a plus but the store was out of the one item I stopped in for
Got a lot of product packed in tight. Lots to find
Went shopping to get a few things and noticed that the wings was marked for a dollar. Read the sign. And was like no way. So I checked the other bags to make sure that all the other ones was there was the same type of wings and everything. Once I got to check out. They rang up as 6 dollars. Tried to explain to the lady and she started to get very disrespectful wouldnt let me finish. Then got another guy involved after checking and I heard her saying we have to give it to them and he ended up swapping the labels back and telling me it was a shipping problem and the guy that stocked it had no clue. Cuz the freezer was down. So I checked the others and everything else in that cooler was marked correctly. It was their mistake that the chicken had the wrong price on the price tag not that ik trying to complain bout 5 dollar difference it is the moral of the story it was marked by them wrong and then on top of not honoring it. Both employees was extremely disrespectful. Its ashame because Im in there every week and talk to the same gentlemen that was disrespectful honestly didnt think your store was capable of that. But because of it Ill def take my business elsewhere
It was great! cashier guy was polite.
Dirty cluttered aisles, dis-organized. every time I have been here.Staff is friendly most of the time
Its ghetto here, understaffed, empty shelves, tweaker meth heads, walking dead types you have to watch your back here while shopping. Corporate should shut this location down. Not worth the liability. NO ONE EVER WEARS UNIFORMS THERE. I DONT KNOW WHO THE EMPLOYEES ARE????!!!
Great greeting cards at a reasonable price hence The Dollar Store!
Kind of expensive and the staff member that helped me spent the whole time complaining about other coworkers. I guess its conveniently located for people on that part of town. I probably wont return.
I love Family Dollar always shop the one in my hometown, was excited we were getting one. Went in once and it was not a friendly atmosphere and I will not be back especially after hearing of others experiences in this store.
Really nice options,not everything thing is priced for a dollar but its clean and fun.
Great prices and friendly staff.
Fairly cheap if you know your prices.
Good place to shop and folks r nice
Very great service and clean store. Good variety of goods
No good
EXCELLENT CUSTOMER SERVICE !! THE NEW MANAGER SHE IS AWESOME !!!!
Its close to my home and has a lot to offer
Always friendly and on point answers any questions
Clean & Friendly Staff
Economical and Convenient. Comparable sales to the leading retailers.
It was very disappointing. It was unorganized, the shelves were just bare and there were boxes EVERYWHERE. it isnt a place I will go to again.
Good price for cheep things
Friendly staff, convenientlyβlocated, good variety of products, good prices for most items, great place to stop when your in a hurry.
Was quick in & out...friendly & helpful employees! πππ
Great clerk and lots of great prices.
Convenient location, not a lot of parking space
Good place for quick shop
Most items are expired or just days away from it. Always a line typically 3-4 people back due to lack of staff, and overall just kinda a dirty store compared to other dollar stores around town.
Its the only one in the area, so im glad they have one. Plus. They have Takis, mexican chips that are hard to find around here.
Inexpensive everyday items to be found here.
Uhm yes awesome...everything is a dollar
Closest store... good selection so I dont have to go to Wal-Mart
They have great coupons
Friendly good prices
Good deals on all the stuff the have
Donβt buy anything out of cooler at state ave. store . Most of it is spoiled . I have several things in my freezer, with receipts, and have contacted health dept.
My favorite store!!! One stop shopping cheap!!
This store was horrible. Horrible rude staff.
Unorganized no customer service under staffed
This store is a mess shelves are a mess, boxes all over, help rude not a please shopping experience.
Good deals....great pricing....
Worst experience of shopping I have ever had! Staff was super rude!
The cashier was extremely rude and unwilling to help or explain why my digital coupons were not working correctly, the response I received was There is a reason, Im sure.
The restroom π» has been out of order for a week now!! And the building was hit by car and that hasnt been fixed either!! Whats the problem?
Not a dollar store but still cheaper than Wal-Mart and its awesome to finally have a store on the south side
Amazing easy to get an the deals
Could not give me cash back on my check π‘π‘
Cuz theyre friendly, they have a variety of everyday items from household to personal care to food to healthcare to outdoor to holiday and everything is priced cheap!
They have a tree growing in the parking lot. Terrible care on the landscaping. The store is filthy inside
Awesome
Absolute junk and most things priced higher then Walmart
Quick check out.
Its ok for last minute shopping
Person who waited on me was coughing and sniffling all over the items and money
Good to querky.
Fun place to shop
If I could give 0 stars I would have. The manager is HORRIBLE!!! She is downright hateful to customers. If she is not replaced this store will not last much longer.
Some good deals
Nicolette is very disrespectful to ALL customers, no one is nice, its downright aweful
A little of everything you may need in one place.
Very pleasant.
If u have issue with the manager call the district manager or nothing will change
Clean but a little disorganized and overcrowded with stock fair prices for decent products workers were a friendly clean and efficient just needs more organization I think otherwise average.
Need to stock their shelves more often and answer their phone
Large variety of anything that anyone would need?
Need to hire to stock the shelves.
Its ok for some cheep stuff
Friendly staff. Store is poorly stocked and zoned
Highly upset...rude workers...they need to hire people with customer service