Brad was amazing! Helped me find information on an RV I didnt even buy from them. He made sure I was getting a good deal and that it fit my needs. Now Im going to get it serviced there and he said find him and he will make sure I reach the right person. He literally said being a good person costs me nothing Wow!! Thank you Brad. I will always come here for help, and when I upgrade Brad will be my guy!!

We were online looking at used 5th wheels and saw one we were interested in at Bretz RV. We are in So. California and were going to be traveling through Billings so we called and reached Brad who immediately made us feel truly welcomed and he offered to give us virtual tour of the unit which turned out to be very helpful! Brad did an excellent job in showing us the unit and answering all our questions he could and when he didn’t know he let us know that and went and obtained an answer for us. So fast forward to our arrival day, which we had for prior weeks stayed in contact with Brad, he gave directions of where to park and greeted us at the door, gave us water, which I was thirsty after a long drive! He had the rig all prepped for us to look at and took us over and walked us through the entire rig. He made extra sure we were comfortable and my wife who has medical issues (walking) was helped, I could see he was genuinely looking out for her safety in getting around. He helped us through the entire purchase process going above and beyond expected service. Brad made us feel like a team! Hannah also made us feel welcomed and she was very helpful as a part of this team. I have purchased many major items in my lifetime and I must say I have never had such a teaming, close and caring feeling. So what ever training you are doing there at Bretz RV it’s right on target! I will be on social media promoting perspective buyers to go to Bretz RV and especially ask for Brad! Please let him know how greatly we appreciated him!Jim

Frankie is like long last family member. Actually everyone at Bretz RV went above and beyond to make our experience a pleasure. We drove from Wyoming and before we left the lot everyone made sure everything was as promised and that we would be safe on the road. The dealership and their employees went above and beyond. We had safety chains added after hours and they changed out the mattress to the proper size after hours and they added vents after hours - they stayed open an extra two hours to make sure everything was perfect. I will not go anywhere else to look or buy a RV. Highly recommend.

We had, a great experience at Brett RV & Marine today!!!!We walked in, with no appointment on a later Saturday afternoon.The staff was smiling and courteous. Requesting, how they could help us immediately .we explained, we had no appointment, we apologized, and told them we had a “not so good experience “, 6 hours south.Doug smiled, said that was perfectly okay. Immediately was receptive and took us, to the “Grand design trailers”, we requested to look at. Not even 5 minutes in the door. A few moments into looking at trailers. Doug’s scheduled appointment, came to Brett RV and Marine. Doug immediately, passed us to Nick. Nick was GREAT!!!!! Responsive, extremely knowledgeable about the Grand Design trailers. He took the time, to answer our questions and take us to a lot of trailers as he saw, what we were interested in and what we looking for. We bought a Grand design Transcend trailer today!!!! I cannot express, how genuinely happy we are with Brett RV & Marine and the sales staff. Thank you Nick and Doug for the great experience, of getting our lives, started CAMPING!!!!Thank you,Mike & Laura Walters!

Alex at Bretz RV was a pleasure to work with and helped us to find the travel trailer that would best suit our needs. He made the process easy and seamless as we were able to complete most of the purchase transactions via phone call, text messaging and email. All that is left to do is go and pick up our camper after the weather breaks! Thanks Alex and Bretz!

I showed up having an idea of what I wanted. Sandy helped me right away and was extremely knowledgeable on what she was doing and was prepared. We found exactly what I wanted and I was out of there in 30 minutes. She was extremely helpful and made for a great experience. This was definitely a great place to go get a new 5th wheel and no hassle whatsoever. Customer service is top notch.

I viewed the travel trailer I was interested in purchasing on the Bretz website. After selecting it, I was soon contacted by Sandy, a sales rep. We began our price negotiations and was able to reach an agreed price. She was very patient and helpful answering my questions. I would recommend Bretz when purchasing an RV.

Traded in a slightly used camper and purchased a bigger slightly used camper. Alex in sales was excellent and made our experience great. We identified a couple items we wanted checked out and the service team took care of all of our concerns. Everyone went the extra mile to make sure we were taken care of and happy with our experience.

My husband and I purchased a Forest River Fifth-wheel from Bretz RV. We had the pleasure of meeting Brad and he helped us with our decision making. Brad was attentive to what we were wanting and our needs. My husband told him that he didn’t make a sale, he made a friend! Thanks Brad for the great experience and all your help!!

Nathan Salois was wonderful!!!!! Super nice an answered ever question I had...I WILL be back for a sale soon😀

Stan “The RV Man” Smith did a great job. He was very knowledgeable and patient. No high pressure sales tactics and just as pleasant as can be throughout the entire process. Would come back again any time!

The sales staff at Bretz RV were great. Friendly, helpful, knowledgeable. They collaborated across locations and were happy we found the perfect camper for us

Our Saleslady worked effortlessly to find us a pull camper that fit what we wanted. She had to order our camper from elsewhere and handled all transactions very professionally. I would definitely recommend her to be the to go to for satisfaction with your purchase. She is not only very professional but a down to Earth person with a great personality. Thank you Sandy Niemeyer. Michael S. Hamilton

Big hats off to James K.!!!!At the Bretz Billings location.!!!I went to get a trailer in another state only to have the worst experience canceled that deal and went to Bretz and had the best experience, James K. was very knowledgeable and down to earth as you would expect a sales person to be..Bretz was my first choice to begin with and should be your 1st choice as well...again I would like to give James a huge thank you for making things right as well as the entire staff involved in making my experience a much pleasurable experience....Thank you Bretz Rv!!!

If you are ever in Billings and need anything for a RV or to purchase a RV. Go see the team at Bretz RV. We where traveling through Billings and ran into some truck issues that turned into needing a new fifth wheel hitch. Well John and the service/sales team went above and beyond on a Sunday to get us back safely on the road. That’s right on a Sunday when they are technically closed. Can’t thank them enough. Thanks again.

Casey White was our sales person and he was fantastic!! We have been visiting back and forth to find what we wanted and he has been SO helpful. Cant wait to get camping again! Thank you again Casey!

My partner and I had a great experience with Bretz! We appreciated the help we received from Nik, Frankie and Scott! They took time to answer all our questions and get us the deal we were looking for. A+++

Bought a new travel trailer from James. He was professional and great to work with. Very honest! He gave excellent guidance and explained everything very well. Very knowledgeable! Highly recommend!

Bretz Billings was a great RV location. Everyone is friendly and very helpful. Nathan was very helpful. Spent 3+ hours going around the yard with Nathan and checking out all of the options they had available. Ended up deciding on the option I wanted 3 weeks later and he made the process buying process very smooth! Been to multiple RV location talking with multiple salesman and this place took the cake.Wes in the parts department was always available to take all my questions and recommendations for additions to the camper as well as the operations.Proud new owner of a 2021 Grand Design Reflection 320MKS.Thanks for all your help Nathan and Wes!

Nick has helped us couple times getting us into the campers we wanted. Listen to what we are looking for and to the budget we have. Would recommend to family and friends. Can’t wait to get the new one. Sheri &Jerry

Sandy’s professionalism and knowledge of the RV products we were looking at was excellent! She helped us determine the best type of RV for us. She was so great to work with and we would happily return there just to work with her again if needed!!

Nik and Brian are awesome! Found the pull trailer we were looking for quickly without showing ones that didnt fit our desires/needs. Met our financing needs easily. It was so nice that they didnt waste our time like other dealers have. Very efficient place and the guys have great personalities. Thanks Nik and Brian!

I dont think its a bad place to buy a camper our experience was good. BUT if you need service... I would rather go literally anywhere else, hell included! It took 6 months for them to put a fridge in it. Then when I picked it up, the door was backwards on a refurbished fridge not new. I just picked up the front cosmetic panels for the fridge yesterday. So if you need service here GO ELSEWHERE. 8 MONTHS FOR A COMPLETE FRIDGE. When I mentioned the backwards door I was told at least I got a fridge, they just wanted to get us camping.... 6 months later without it installed the correct way or completed. Im not a fan and Im really pretty easy to please. Now I get to put the panels in and switch the door around AWESOME! I HAVE A FEW BUDDIES WITH THE SAME KIND OF STORIES. Buy here fine but service elsewhere!

Our experience at Bretz RV was excellent. Our salesman Nick was super friendly, knowledgeable and professional. He understood what we were looking for and went above and beyond to help us make the right decision and purchase our forever camper!

Brad was excellent at showing us what we wanted and explained all features. He was very personable and would recommend him and the dealership for anyone looking for a RV

I had a phone interview (don’t worry I won’t be working there), I asked the person interviewing me what they’re looking for in a candidate. Her response was “someone who looks good, because it will be the first person people see.” I was shocked that came out of her mouth.

We found the perfect 5th wheel here. Thank you so much Sandy Niemeyer for helping us and going above and beyond. Our situation is different for being in two different states and she made this process so much easier . Thank you again for the best buying experience .

Great customer service from Brett! Worked with us to find the perfect RV for us! He definitely should get a raise😀

Excellent service. No hard sell pressure. Sandy is awesome to deal with. Highly recommend her.

Stan was very helpful and worked to find us the perfect camper!! I highly recommend them for your next purchase.

Great price and customer service from Bretz RV in Billings when buying a 2021 trailer. Casey took such great care of us that we drove from far away, out of state, just to do business with them. Thanks, Casey.

Very easy and enjoyable process!! Was able to do most of it over the phone with just a little in person. I would highly recommend there services to anyone in the country

Drew was great to work with! We told him what we were looking for, he called us back swiftly and we bought it the next day. It was exactly what we had been looking for & he knew if we saw it, we would have to have it! He was easy to work with, courteous, and did what he could to help our family get into the RV that was best for us!

We were very impressed with the professionalism and how we were treated at Bretz RV & Marine! Drew, our salesperson, Bret (Asst. sales Mgr.), were both great, as well as Scott in financing and Wes in Parts. Clearly a customer focused team! We would highly recommend this dealer to anyone looking for an RV. We are super excited about our new Grand Design RV. The quality and features are amazing. Thanks again for taking the time to explain the features of the RV, and making the buying process an enjoyable experience. Great job and kudos to the team at Bretz RV & Marine!

Very nice RV dealer. Friendly, lots of variety and great service!

Absolutely Wondrful experience. We live in Idaho and were looking for a 40 5th wheel to meet our needs. We had already performed a fair amount of research prior to contacting Bretz, but it is fair to say that when we reached out to Nick, we were informed and reasonably ready to purchase.Nick (our Sales Rep) and Hanna (Sales Manager) were highly professional, knowledgeable, and did everything in their power to earn our business, and they did. By the end of that first day, we had purchased the perfect 5th wheel for our family.This was a big purchase and every concern or question was answered and their solution completely, completely met our needs. If you are in the market, reach out to Nick and you will not be disappointed.

We have been looking for a fifth wheel for over two years as we already had one that was 32 foot long we’ve been working with Darren at Bretz RV for two years and he has been so patient and we finally did what we wanted to do sold our house and he put us into a momentum 42 foot trailer fifth wheel and we also bought a Ford F3 50 from him. He is the best to work with and so patient and so knowledgeable on what he is doing. So if you want to go to somebody and buy an RV go see Darren

The dudes we dealt with were great. It was a very strait forward transaction. Edit.There was one little thing I couldnt quite figure out on my boat so I called down there an they got me on the phone with a tech in seconds. He had all the information I needed and we got it figured out right away. So customer service is pretty awesome as well. The boat runs great. I dont know if I could be more pleased with Bretz. I will buy there again.

Purchasing our travel trailer was a joy from start to finish. All sales reps were friendly, professionaland knowledgeable. Sandy, Allison and Wes were available to address any questions or issues and quickly resolve them. Would definitely recommend using them.

The customer service we received while purchasing our camper was outstanding!! Casey helped us out and he was great! Very friendly, knowledgeable, and not pushey for a sale!!! Everyone we dealt with was amazing! I highly recommend Bretz Rv if you looking for a camper of any kind!

I had an excellent buying experience with Darren and the team at Bretz RV! Darren was extremely patient throughout the process and was able to answer all of my questions as a first-time RV owner. I enjoyed the process and never felt pressured to make a purchase. I found a camper that I love and that my family and I will enjoy for years to come. Without hesitation, I will gladly be referring friends and family to Bretz RV!

To be fair, they didnt have any RVs we wanted but then no one else does with the chip shortage anyway

Bret was very patient and understanding. He was very respectful of our decision making process and informative of the options available.

Worked with Sandy Niemeyer and she was amazing! Highly recommend

Riley was very informative and helpful in our search for a replacement rv. He assisted with all the required paperwork either via phone or online and was prompt in helping us complete the transaction. Thank you.

Did a botched roof seal/service on my coach, a seasonal inspection. They were also asked to replace the house batteries. Got a phone call telling me my unit was complete and ready for pick-up. Due to my work schedule I was only able to pick-up after business hours. My roof wasnt dealt with as I was led to believe, and my batteries did not get replaced as I requested. They sure didnt have any issue taking my money. I called back to see if they could look things over again and was told they didnt have time to get me in until Christmas or maybe even next year. Mainly because I did not purchase my coach from Bretz. Thanks Bretz. Cant recommend you guys to anyone, wish you would have atleast attempted to make things right with me.

We brought our fifth wheel into the service department for some major repairs a couple months ago. Annie greeted us with a big smile and came out and we walked through everything that needed to be done. She assured us her service department was the best. Throughout all the repairs and insurance claims Annie kept us informed on everything. We so appreciate the guys that did a fantastic job on replacing and repairing our rv and Annie for taking great care of us. I’d highly recommend Bretz RV for any type of Rv repairs.

Bretz RV and Marine is a great place to purchase a RV. We purchased our Weekend Warrior online and flew to Montana to pick it up. The financing was a breeze. Shout-out to Scott for that. Ask for Ryan to help you out. He will 100% go the extra mile for you. I am not an easy customer to please by any metric and Im very happy with how Ryan handled each concern I had.One last shout out to Dustin Bretz for having a great team and a great company.

We really had the most exciting and fun time picking out our dream RV. Allyson listened to what we liked and found the perfect fit. She went at our place and answered all our questions. Then we were introduced to Scott to work on financial paperwork. He helped out on getting a warranty that fit what we were looking for and explained everything at a great pace. Next, we went to Wes in sales. He assisted us in stability bars and batteries. He did our walk through and answered many questions for us until we understood how everything in our RV worked. This was the best buying experience we have ever had! I would give 5 stars, but, getting through customer service takes about 30 minutes to two hours. The two females in the back just dont seem to want to help. They talk to each other until they see a customer, then then start typing and looking busy. We waited half an hour and finally interrupted them and asked to see Wes. Everyone else Brenda over backwards to help. This is the place to go!

Purchased a camper from them, and have been very happy with the camper! Have had many happy memories with my family! There was a minor issue which they addressed in kind! Thank you Bretz RV!

Ask 3 salesmen, get 3 different prices. They promise priority service to their buyers, yet it takes a 5 week out appointment just to get your brand new trailer de-winterized. Service after the sales is seriously lacking here!

Janet, in parts at Bretz in Billings, MT, was amazing. After a month of going through numerous people at various locations, Janet found the window we needed, had it ordered and dropped shipped to us in Florida in less than a week. She was courteous and more than helpful and we certainly appreciate the hep she gave us. To top it all off, we were able to have it installed in less than 24 hours after we received it. Thanks Janet for a great job!

Bretz is a wonderful place to buy!!! Nick was amazing to work with. My RV is exactly what I was looking for and their financing is great!!!

Found my RV at the March show in Billings. I haven’t got to use it yet! Numerous issues had to be addressed. Leveling system, water problems, AC. We have since found out that the AC unit is under sized so another AC unit is needed in the bedroom. Now I am not known for jumping ship, but l’m thinking it’s time. I have rescheduled so many events I’ve lost count, I’ve got to this trailer ready to go. (Frustrating)My sales people are some of the best I’ve dealt with!! My service tech is great to work with also can’t say enough about her efforts!!Dave Bretz needs to get these great people the support they need. It all starts at the top Dave. SorryDlp

Great to Deal with! Both Nathan and Nick were very informative and helped my wife and I find exactly what we were looking for! Looking forward to enjoying quality time with our family in our new Grand Design!

Purchased our first RV at Bretz Rv in Billings!!We worked w/ Ryan. He was very knowledgeable & very nice to work with! Infact everyone we have worked with was very accommodating & helpful.Have called in to get info on questions about our new RV & they are always willing & ready to help!Definitely would recommend to anyone looking to buy! Bretz RV will make the experience easy & well worth your time! So looking forward to enjoying our new RV in years to come! Thank you Lisa Strecker

Matt Eames was a GREAT salesman!!! He wasnt pushy. He showed us several options in the size we were looking for even though the store closed in 20 minutes he didnt rush us or act inpatient or inconvenienced!! He helped us get the price range we wanted with the specific 5th wheel we wanted. Great guy!! The main reason we came to Bretz was because we heard about the wonderful service they provided, but we were VERY PLEASED with Matt, the salesman.

Casey was wonderful. Helped us find exactly what we needed and then worked so we got to take it home that day. Thank you.

I was kicking the internet tires and came across Bretz website. Chatted it up with Lisa and was a delightful, no pressure conversation. She then got me in touch with John who just the same, no pressure, filled me in, let me know what we needed to do and made a deal ! Easiest transaction ever . No back and forth and believe me, if I don’t feel comfortable, I simply cut the cord . Ordered a Grand Designs Travel Trailer and my wife and I are excited to get out and use it ! Just nice folks there

Just love this place. They have great deals on campers, a dump station and you can fill your propane tanks. You can even park over night for free but they only have electricity no sewer or water hookups.

I went looking for a a camper yesterday at Brett Rv. Casey White helped me and my family get into a nice new toy hauler. He was professional, knowledgeable, and helped me get into the perfect toy hauler camper for our needs. I know if anyone is looking for a new camper or Rv Casey is the guy to talk to. He has my buisness for all my future endeavors.

The best selection by far and top notch service! I highly recommend you request James K. He was our salesmans and worked diligently to find the best fit for me. He also walked his a** off to get us a great deal. Not only did he make the purchase smooth, it was enjoyable. Thanks James and everyone at Bretz!

Amazing service. Nik was awesome to deal with. A+++

Darren Rogeness was great to work with and easily answered all our questions.

First mistake on our part was buying out of state. We bought a brand new 2020 travel trailer in June. It had been in the shop for repairs from September to February 2021. (Chalk up to bad manufacturing-Dutchman) Although, we feel repairs shouldn’t have taken that long. They also didn’t even clean up their mess from doing repairs. Get it home, 4 hours away from Billings, and slide isn’t working right still and now the electric jack isn’t working. Call Bretz about it. They need us to drive it all the way back to take photos to submit to warranty. Ok, we can come on our way to a tournament. Get there, and service says we have to leave it for 3-5 days.... to take some pictures???? That would have been nice to clarify. Asked multiple times what options we had. Responses were that they are just the sellers. Not a pleasant experience. They didn’t even bother to TRY and correct the issues. We even paid for an extended warranty through Bretz and at service they had no idea what that included. Also, they expect a scheduled appointment time, which great I get it, but when you do show up at your scheduled time ( after driving 4 hours ) we shouldn’t have to wait for them to finish up. Took over 2 hours just to get the trailer picked up.

This is an edited review. I was contacted by upper management regarding a service appointment for an emergency, away from home repair. Unfortunately the part that is required to repair my motor home is a victim of the pandemic supply chain is on back-order without a release date. If RV dealer owners could instill in their employees and business practices that RVs travel away from their Home dealer and may require that emergency repair, it would brighten the perception of the industry. Thanks for trying Mr. Bretz!!

Bretz RV is the best RV dealership that I have ever worked with to purchase an RV. The sales department was incredibly responsive in making sure that a representative was in communication with me in a timely and consistent fashion. The sales rep, Darren, took his time to patiently answer my questions with care. He provided photos, spec sheets specific to my requests, and even conducted a live video tour when I could not visit just so that I could be comfortable. He was very kind throughout the entire process and certainly is both a man of his word as well as a thoughtful individual. Often times, after the sale is complete, you are rushed out the door. This is not the case at Bretz. Wes from the parts department conducted my orientation when I picked up my unit. He would not cease until my last question was answered. I chased him down a few times after, and he remained patient and calm in making sure all my questions were answered. He even came out to the parking lot to check on me before he left to make sure I was good as well as giving me a phone call later that evening. I thought customer service like this had all but disappeared but I am glad I am wrong!Finally, the facility is clean and kept up to date like a car dealership. The company cares about keeping a tidy and presentable space. Their service bay is indoors and massive. They even provide child care for their employees on site. This is a dealership that cares for its employees AND it’s customers, and I don’t hesitate to recommend purchasing an RV from this establishment. I have not been paid in any way for this review.

We purchased a used fifth wheel from Bretz in February, once the weather warmed up we noticed that some of the walls were very soft indicating a water leak. We brought the fifth wheel into the service department to have the leak stopped. After a few days we were informed that the leaks were unrepairable and the entire roof would have to be replaced. We were devastated it was going to cost 12,000 dollars to replace and we had only owned the camper a couple months and never got to use it. After a few phone calls we were contacted by Dave. Dave promised to do what he could to help us and had the service department manager make sure it was unrepairable. The manager came to the same conclusion and Bretz went above what we expected, they bought the camper back and allowed us to get an amazing deal on a brand new unit. I would like to personally thank Dave for going above what was expected and for doing everything he could to help us get camping. I will be going to Bretz when it is time to upgrade to something new in the future. Thank you for being a fantastic customer based company!P.S. Nik H. was an amazing salesman and Was very helpful with both of our visits.

Just bought a toy hauler at their most recent show. Everyone we came into contact with was very helpful and professional. Highly recommend Bretz RV!!

Thank you to Bretz RV! Great people and even better service. If you go to Bretz make sure to ask for James K! Awesome guy with a great attitude who will help you find what you need. Bretz is the place to go for your RV and Marine needs! Thanks you James for being so awesome!

People were great & many RvsUnfortunately, we couldnt find what we were looking for.

We where extremely happy with the purchasing of our brand new rv from Bretz. We had an amazing sales woman and experience. The service for warranty work is very very poor. You’d think after spending $30,000 for a brand new unit, 2 months later the service would be on par with the sales team. Nope. Took 3 months to get service work done completely. We have not got to pick up the unit yet, but have seen photos of the repair work. Not impressed at all. Looks like not a care was given to final outcome of how it looks. If the photos we have gotten via email are what the finished product really looks like, I would be ashamed of my dealership/company. I will update this review with photos once we pick up our “new” unit and have a chance to see in person.

I found the spot the parts I needed and got me out of there in less than 15 minutes so I can continue my ride it was perfect very friendly people

When they say they are giving top dollar for trade they mean they will give you less then half of what they will turn around and sell it for so beware!

I wasnt actually buying today but I had the greatest customer service ever. I am in the beginning stages and the salesman was super patient, helpful, and knowledgeable about every product I chose to investigate. I had a wonderful experience here!! Lewis and Doug both were absolutely amazing. Highly Recommend !!

Friendly, professional and knowledgeable greeter, sales, and financial people who are personable and helpful. We had a fantastic experience!

My wife and I found the entire Bretz team fantastic to work with. Breah helped find us trailers to view before we arrived on site. Nikolaus met us when we arrived and quickly showed us around. After we decided on a trailer Nik guided us through the rest of the process and made sure we were taken care of by Scott (financing) and Scott (parts) and all of our questions were answered. We will gladly work with Bretz again.

I cannot say enough about how amazing the service has been and still is. Scott, Wes and Jan in the service department, and Chris and Mike in sales at the RV show. Thank you all so much for an awesome buying experience.

Ask for Lewis Lux! Very knowledgeable and patient with indecisive customers!But dont expect a Fair Trade In price if you Are trading something.Highly disappointed to buy a New RV, find out it has a water leak on the first trip, then cant get in here for service for 3 weeks

I drove a long way to get propane.... Waited 25 min with two people ahead if me and no service. So I go in and ask why isnt anyone helping us.. They said it could be a long time everyone is busy. The women in parts on 5 20 21 3:30 pm. was very rude like she couldnt be bothered. Custom.er service was awful. Get your propane somewhere else. I went thier because of cheap propane. You get what ya pay for and everything in side is over priced check Amazon or walmart first.

Riley showed us a beautiful motorhome at our request. He was knowledgeable about the product, very helpful but not pushy.Good experience.

Great sales person. Thank you Bret!

I was very fortunate to get to work with Nik at the Billings store. I was unable to make it to the actual lot so everything was done over the phone. He made the process easy and enjoyable we even had some good laughs. He didn’t make me feel that any of my questions were silly and answered them all. He even took the time to take extra pictures for me. If you are looking for an easy going, no pressure knowledgeable salesman I would recommend Nik in a heartbeat.

Red(I forgot his real name) did a great job showing and explaining everything about the RV we purchased. Enjoyed the show

I had been looking throughout the northwest for a newer used 5th wheel toy hauler. I had also messaged several dealers about inventory to little avail. Then one afternoon Ryan texted me that bretz was going to be taking a 2015 raptor in trade. I asked him to send pics & let me know when they had it. He was very accommodating. We were able make all the arrangements for the sale & trade through text, email & phone. The day I was scheduled to pick up my purchase all the bretz personnel were very nice. The ladies at the front desk were extremely friendly. Ben was my service tech that gave me a thorough tour of my raptor making sure I knew all the operations. The parts persons were also eager & helpful. My experience with Bretz rv was aces. Thanks to all that were involved in my purchase.

Were very excited about our new camper. Nik was extremely knowledgeable in answering our questions, listening to our needs, and pointing us in the right direction. The process was easy. Nik and the Bretz team took great care of us.

Sales, finance and service all work well together. Pretty smooth process!

Purchased a bumper pull camper from Bretz RV recently. They were great to work with.

Absolutely the best and easiest experience possible. The people there were knowledgeable, efficient and very upfront with the information that we wanted to purchase our new motor home. Especially Darren who was our salesperson

The sales experience from Drew was top notch and he answered all of our questions right when we asked. We highly recommend Bretz Rv & Marine!

Terrible company. If you didnt buy a rv from them they dont care about you. It take months to get anything fixed and they will overcharge you. They treat their detail department like dirt and will gouge you as much as they can. Company built on lies.

Just had a great experience with Bretz.We’ve been looking but were not yet convinced we were ready to buy. John G. was very pleasant and knowledgeable with no pressure. We were happy enough with the price and RV to make the purchase. The sales process was prompt and painless.Thank you!

I can’t say enough good things about this dealer and their staff.Typical for me, I showed up with a rig not quite ready to tow a 5th wheel back to CA.I arrived early (10AM) for my appointment and ended up staying through about 6PM before my rig was ready. Spending literally the entire day at their facility I thoroughly enjoyed both my personal experiences and those I observed between staff and other customers.First, The service department was incredible. Annie ad the guys who troubleshooted my rig took on my repair without an appointment and sent me on my way very happy.The parts agent (I wish I remembered his name) a young super nice, quiet at times but offered up a lot of great suggestions for things to do In MT. He seriously was an awesome guy and super thorough with other customers.Scott handled my walkthrough but it was his interaction that impressed me. A customer inquiring on solar had a ton of questions all of which Scott was prepared for and answered. I received a top grade education on solar and suggest if anyone has question go see him.As a company Bretz is top rate. In speaking with Annie who’s an absolute sweetheart I learned a lot about the company. I was surprised to learn the company started an onsite daycare in response to an employees needs and their desire to accommodate which got her back to work and with her newborn close by.I’m sure I’m missing a lot of info. But in all honesty I spent about 8 hours there, every time I walked in the door the receptionist greeted my with a huge smile like it was the first time I’d been in each time.Bretz has a standing run on receiving service awards and it’s obvious why. Everyone they employ has such an positive attitude they make you feel part of their family.

Staff was super friendly, welcoming, and helpful. Show room was neat and clean. And good hot coffee at the ready.

I was looking for a river runner... a friend of mine told me to go to Bretz RV & Marine and ask for the guy in the Bow Tie. Sonny did an awesome job of helping find what I wanted. He never tried to sell me anything. Instead he asked questions about how I’m using it. Overall great experience!!! Definitely ask for Sonny. Also a big thank you to Aaron the manager for giving me a great deal...

Nicolas was amazing in helping me find the perfect travel trailer to meet my needs. I told him what I didnt like and he listened and never once tried to sell me on a unit. The entire team at Bretz was professional and kind. I definitely recommend them over anyone else in town.

Nick was great to work with in offsite negotiations, he was understandable on the phone, and willing to compromise. He was also interested in finding the best camper to fit our needs, which we really appreciated.

Jeff is awesome you want a salesman who will courteous and honest hes your guy😁😁

UPDATE: Bretz in Missoula reached out to make it right. Was followed up with by a sales manager with a slightly comparable model, and said theyd call the manufacturer to see when their next model would be in. Its been about a week, havent heard anything. Weve moved on and found the trailer we had wanted for about $3000 less at a dealer south of us and put a deposit down.Bumping them a star up - at least for Missoula management caring about the experience we had. Local management doesnt seem to care much - It happens - quote from the sales manager.---Live probably 20min from Bretz. Went in to tour a trailer we found on their site. Sales couldn’t find it after looking through the lot for about an hour and a half. Traded off sales guys because the first one had an appt, and new sales guy ended up finding the trailer we had wanted to look at. We really liked it, so I had them send me the invoices to compare. Texted sales to say we wanted to make a deal and they told us to come in the next day. We went in, we toured the trailer again, sat down and, Whoops! We just sold the trailer from under you. No others on the lot. Not a way to treat new customers that are wanting to get the deal done. Disappointed.

We went through the, what we assumed would be, difficult process of selling our camper. Much to our surprise and delight, it was very easy! Rai was invaluable and very informative. He was quick to communicate with us about the process, his experience on how these types of transactions go, and cleared up the questions we had. Although we were selling our camper, we won’t go with anyone else when we are in the market to buy again. Rai’s kindness, knowledge and our overall experience working with him secured our loyalty for any future purchases. We highly recommend Bretz and, specifically, Rai if you’re wanting experience, knowledge and professionalism.