Guys, I want to share with you an excellent service for installing windshields, Washington State was driving along the road in Montana, a stone flew into the glass and broke the windshield, I stopped at the guys and they installed a new glass for me in half an hour, it was super fast and high quality super service which I have ever received.! Worthy of five stars even more.!

I only give them 2 stars because they did finally get me the right window. 1st window took about three weeks longer that the 10 to 14 days predicated when I went in. I had to tell them it was the wrong grid pattern and was not tinted properly as the original. Then when the second one arrived in about a week and a half, they wanted to or three days to put it in the frame. I took it home and had to do it myself so we were not without a window again as we were the 1st time. Not happy with their attitude at the shop either, seemed to be more joking around rather than working every time I went in. Do not recommend them, pick another in town.

We were so fortunate to have been told about Critelli Glass.We had rented an RV front Reno Nevada to attend a celebration of life in Laural Montana and on our 2nd day on the road, the window above the cab of the rv shattered. To make a long story short, we ended up with Jordan at Critelli installing plexiglass that assured a safe drive back to Reno. Jordan was amazing as well as the young man that let us use his personal chair while waiting for the install to be completed,and the young man that greeted us when we first arrived was very kind even though our two rescue dogs were not quite understanding what the heck was going on. We thankyou all for making us much less stressful....your the best!!!!!

Great service. Love that they have been in business for at least 50 years. My dad always sent me to Critellis.

We needed a window replaced in a car door and couldn’t wait 2 weeks. Critelli Glass not only happen to have that window when no one else did, but got it installed the very next day. Very friendly and excellent service.

Critelli replaced old windows at our business and did a great job! Jill went over the options and benefits and AJ did a quality job of installing. When he noted that one window installed earlier had been ordered wrong, he took initiative to replace it with the correct one at no cost to us.Highly recommend this team of professionals!

The people were very nice and fixed my windows quickly. Did a fabulous job the repair man was so very nice and did a great job. Would definitely call again

Unfortunately I got a couple chips in my windshield on my new car. So I thought Id better get them fixed before my trip the next day. I called up my usual local glass repair company that Ive used before, never for chips. And they quoted me 50.00 for the first chip and 35.00 for each additional but they couldnt get me in right away. So I took a chance and called Critelli glass and to my amazement, they quoted me 30.00 for the first chip and 20.00 for each additional. And they got me handled right away. Thank you Critelli Glass, awesome job I will recommend you to everyone. And I will see you again 👍👍👍👍

These people were not even nice during the install of the windshield. And the work is shoddy at best. First rain storm couldnt tell if it was raining harder inside or out. Leaked from the beginning. I give them one star for having the correct Glass and one star for finding the time to put in. But i wouldnt go back there if there was any other choice at all. My advice is take your money else where.

I called for a quote it was $330 I booked the appointment the same day and when the work was done and then they turned around and told me it was $396. I repeated the quote to him over the phone I also had it on speaker so I’m not the only one that heard it. I understand if there were some other issues but they could’ve called if there was going to be extra charges or something.

We had a great experience with Critelli! I highly recommend and appreciate the way the conduct business.

Very friendly people and reasonably priced.

Great pricing and was able to get both windshields in and got both vehicles done within minutes of each other.

Jill was great to deal with on the office side of things and the install crew did great work. AJ clearly takes pride In his work. Recommended.

They did a really great job on my window and the price to fix the chips is very affordable $35 for the first then $10 each for the rest I had 3 chips repaired for only $55. I was in and out in about 45 minutes and they where ready to answer any questions I had about the process I will be going here for all my widow and glass needs.

Job done well. A little costly but they do the job properly the first time.

Very helpful and get you right in.

Great place for windshield and speedy service

Windshield doesn’t look good, not sure if this is what a replacement windshield looks like compared to factory install. Looks like a few scratches were made on vehicle but nothing will be done. Will not use them again .

Friendly service. When a mistake was made, Critelli stood by their product and honored their price quote. There was no mess (it was completely cleaned up!) and was very quick. I am really glad we called Critelli! Thank you for a great job.

Amazing Customer Service. Fast, efficient and clean! I would recommend them to anyone needing home windows installed.

I was very disappointed in the service we received. Everything started well - AJ was very friendly when he came out to look at the work we needed to have done. We were selling our house and had a 2 1/2 week deadline to have the work completed. Although he assured me they could get it done in that time when I called to schedule the work Jill said it would be a month or more. Long story short it was very difficult to work with them. From not returning phone calls when they said they would to sending the invoice to the wrong address even though they were given our new address.

This place did the window replacement for the Babcock theater. There was some initial confusion between the landlord and the glass company and apparently they did not have access to our units so a large mass was left in my apartment. To my surprise and happiness, the owner wrote a fantastic response below and even told my landlord to have me give them a call and they offered to pick up the apartment. I had already cleaned but its always great to see a place with such fantastic customer service.

Had a broken double pane window, they were the cheapest place and their job was superior!!!

Friendly people! Fast service and quote! Great price! Fast install and again very friendly! Job well done! We will be back for other glass needs!

It was okay. I didnt realize it was so hard to get in and out of there. And also my windshield makes a loud hissing sound when I drive and when it was windy the other day it was terrible I couldnt even stand it. My windshield must not be installed correctly. It seems like Im always busy so its hard for me to make appointments to get stuff like this done and now I need to get this fixed its not okay.

Quick and easy drop off for a windshield replacement. Price is about the same as everyone else.

I dropped my house windows off to get the glass replaced a week ago and they still are not done the windows are two small trailer windows it should not take a week If I could I would give them zero stars will never go back again

The staff member who answered the phone was patient and informative. She exhibited a concern for my plight, offered solutions, and provided me with a baseline quote for a window. Very professional, I would recommend Critelli for your glass needs!

Excellent followup work by AJ! After Critelli replaced the glass and seal in my aged sliding door, I had major problems with opening and closing, to the point that I wrenched a shoulder. AJ came late on a Friday and discovered several problems. His determination and ingenuity got it solved! Works better than ever. And he fell in love with my dog :)

Critelli Glass refuses to stand by their product/services. I had a rear window installed by Critelli Glass late June. The window unexpectedly burst Monday evening without impact while the car was parked. Thankfully, my children were not injured. Despite having video proof that there was no impact I was told that because I cannot prove that it was due to the install or the glass they would not warranty the window.

They are very knolagable and hard working and do a great job

Great place to go great service and very fair prices.

Walk-in rock chip repair. Had 7 chips and they filed them quickly abs did an awesome job! Can barely see where the chips were. Good pricing too!

Best service and glass

They took my call and got right on it!

Went in for a quick job, then had them fill a chip. No waiting, excellent professional service. Hell of a deal. 10/10 would go there again.

Great place clean pleasent people

I bought a windshield there and the car was very noisy. Went back and the installer assured me it wasnt from the windshield. After it cracked from the edge, I had them replace it because their location was two blocks from my home. Two weeks later it cracked again from the exact same spot. They said it was a rock chip, so nothing they could do. Just got it replaced elsewhere, and the car is quiet, theres a one year warranty, and I couldnt be happier. Never again.

Great fast service. Always good place for glass work.

High priced and the crabby old hag they have for a receptionist really makes this place a poor excuse for a glass shop. Plus the rude comments made about other customers calling in really seals the deal for me. Wont be back

Great service and food

Always excellent service and quality work.

Great service and price

They claim to meet competitors prices. But when their price is nearly double that of a local competitor, they conveniently decide not to honor their price matching claim. And on top of that, they get rather irate when you call them out on it.

Great service, great price. Go here, not glass doctor!

Always supper helpful and quick service

Outstanding job!

Awesome ppl, and great waiting area

They found the part I needed for 40 year old storm windows. Well done!

To do good quality work

Always do a good job.

In early August I stopped in to inquire about custom shower doors. Critellis folks said the earliest they could stop out and look at the job was Monday, Aug 29. We made the appt for 8 30 am. Today is Aug 29 and no one has showed from Critelli At 9 25 I called them to ask what was up with my appt. The lady found me in their database but had no record of todays appt. She said they were so busy with hail work they could maybe look at my job by the end of Sept. I will get a door elsewhere.

Good work at fair prices

Laura was a huge life saver today. I am a freight broker, and had a truck in Billings with a cracked windshield. Our truck could not drive legally with the damage, and Laura fit us into their schedule today. I think that they really went the extra mile to help get a new windshield installed.

Wouldnt know what to rate this company, because the initial response is fast, and now we cant even get a bid on our job. We try to stay local since we are local, but it sure is tough.

Horribly priced!!! Wasnt worth it I cant even justify one star. The bill was pure highway robbery. Call just about anywhere else, this was a RIP off.

GOOD glass shop

Always get my glass there

Put on hold they didnt even wait for me to respond, guess they dont want my business.

Great people

Good experience

High quality glass

Fast & economical

Very, very expensive