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CARSTAR Auto Body Specialists
1342 Main St, Billings, MT 59105, United States
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CARSTAR Auto Body Specialists
Comments
Pe
Review №1

I am so impressed with your efficiency explanation of what you are doing or have done your shop is clean your help kind you worked me in and I have my truck back in record time I will give you a high 12 out of 10 thank you so very much I will recommend you to any one needing work

Ma
Review №2

Well I don’t question the quality of their work, two important facets as a customer when it comes to auto body repair is time management and communication. Even though Car Star has the staff and tools to effectively deal with both of these issues, Both issues we’re lacking in dealing with me as a customer. I received either no communication, or conflicting messages. And the longer wait times than indicated after I was told the vehicle was ready caused me additional costs which could have been avoided with accurate, honest information from this business.

Pe
Review №3

Very qualified people and pleasant. Did a great job explaining repairs needed.

Be
Review №4

We are super pleased with the amazing service that we received. Great professional people! We were updated along the process of the repair of our vehicle. We receive text message updates as well as phone calls. Would highly recommend CARSTAR anyone needo any type of service or repair to their vehicle.

Jo
Review №5

I had the pleasure to interact with Tyler, Jan, Allison and their paint staff during my visit last week. I quickly learned how detailed and courteous they were during my visit. I would absolutely recommend them as a go to source for your collision and painting needs.Thank you for an amazing experience Tyler!

Je
Review №6

Amazing work friendly staff who want to get you in your vehicle fast!

ev
Review №7

Great communication and excellent speed and customer service. Honestly a breath of fresh air compared to other shops Ive used.

Ta
Review №8

Great experience, would recommend it to everyone!

Su
Review №9

Carstar did a very professional job and were great to work with. They excelled at keeping me informed on the progress with my vehicle.

Ro
Review №10

They were friendly and curious to both me and my wife. They informed us about a delay in advance and were very apologetic for the delay...I will use and refer CarStar any time im in need or some one else asks🤩🤩🤩🤩🤩

in
Review №11

Carstar communicated with me throughout the entire repair process. Due to shipping issues with a part my insurance ( USAA ) failed to tell me I wouldnt be covered for my rental becuase it wasnt active repair time. Carstar covered the rental for me. They didnt have to do this and I will be eternally grateful. Also my truck looks great!

Au
Review №12

My insurance company recommended this place and I’m glad they did. Very easy to work with and the communication is great. They regularly sent me texts or called me with any issues and let me know the progress of my car. Very professional staff. I wouldn’t hesitate to use this company again and will recommend them to others.

Sh
Review №13

Really disappointed, seamed like really nice people to deal with but called 3 times to get my bid... I hit a deer with my truck is why I was there, driver side front.. and so after bugging them for the bid for my insurance they gave me a price on replacing my tailgate..oh well i wasted a lot of time, now its the end of January before I can get it fixed from a different outfit

Ca
Review №14

Will not go back ever again! I waited for a time to take my vehicle in to get it repaired and come to find out I was not scheduled. Although, i was told that I would have an appointment on the first part of March. Then, I was told they could make me an appointment for April.

Po
Review №15

You guys should be in jailYou are reason our insurance is so high in america. Hail damage close to 10 grand... gez! I was sad for my company we have had for 30 years. Thank god they are a great company. No thanks to you.

Ke
Review №16

Shaun and the rest of the CarStar team were very friendly, professional and great to work with! My vehicle was finished on time and looks beautiful. They even took the time to clean all of the dog hair out of the interior which I thought was above and beyond, not to mention the exterior was clean, shiny and looked brand new. As my first experience with an auto body shop, they exceeded my expectations and I couldn’t be more grateful. Thank you for your hard work!

Io
Review №17

Very professional and friendly.

Ca
Review №18

Horrible place to go!They continue to do horrible service. Blaming the customer saying that the issue was previously there. My truck was a newer Chevy Colorado that I took very good care of!Basically tried to get all the insurance money they could put of my claim and not do the work that was needed.Please don’t support this place! Be warned they will take full advantage of you without thinking twice!

Ke
Review №19

Very long service work times and had to take it back for the job to be redone.

Ke
Review №20

Nice people behind counter and car looked better than new...color actually matched!!!

Li
Review №21

Very helpful, and friendly service. Glad they made it with less hassle

Ru
Review №22

Didnt have my car worked on here since it was totalled. Professional I felt though.

Ar
Review №23

Very professional and Timely

Ha
Review №24

Good work done here

Information
23 Photos
24 Comments
3.8 Rating
  • Address:1342 Main St, Billings, MT 59105, United States
  • Site:https://carstar.com/locations/mt/billings-15131/
  • Phone:+1 406-259-1856
Categories
  • Auto body shop
  • Auto dent removal service
Working hours
  • Monday:8AM–5PM
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:8AM–5PM
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible restroom:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
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