This has to be the best autozone I have ever visited. Jerry and Dilan were extremely helpful! they help me troubleshoot a coolant issue and they went above and beyond. they are the definition of customer service. Thank you so much! Give them a raise!!!

They helped me with my needs and was very nice . Great job Auto Zone!!

Staff was excellent but I had to by and $8 multi pack for 1 fuse because they didnt carry just the individual fuse

Love going to them I always deal with Tom hes amazing and fun I highly recommend. Always my go to place

I came in to get some parts for my truck. This may not be true for all the employees but the guy helping me out wasnt much help. And on top of the bad service he gave me the wrong parts. Took them back and went to O Rileys and got the right parts for 30 dollars cheaper. I m not too knowledgeable when it comes to fixing cars so I appreciate that O Rileys took the time to give me an explanation in the parts and what my different options were. They didnt just try to sell me the most expensive parts with no options like autozone.

Stopped for blue Def and sales people were amazing !! Helped with everything....you go girls! Thanks!

The staff is very helpful & if you have to wait the wait is not bad!

Always a simple in and out no matter if its for my CRF450R, Chevy Silverado or my Stihl chainsaw and love the $20 perks you get from their rewards program!!

I called first to see if they had what I needed and they did. Guy on the phone was very helpful and even more helpful in person

Great knowledgeable people service was fast and friendly come on its AutoZone whats there not to love about it!!

Very helpful and friendly.

My local AutoZone store has very helpful employees. Many a times they were nice enought to steer me in the right direction. They definitely help me be the best mechanic I think I can be!

Love these guys. always willing to bring my part out to me. i am disabled and it is too hard for me to get out.

Awesome the sales manager, and a few team assisted in what i needed, greeted properly Great job everyone:)

The only local place to get what I need at the best price

Ok. They just sold me the wrong wipers

If I could give no stars I would the so called manager Daniel was rude unprofessional and has to call other managers to learn how to do his job either demote him or fire him

Only went in for cargo cab lights. But very helpful, 2 different clerks came outside to help me.Store was busy, looked clean an well stocked.

Always top notch service and the best customer service here at autozone

Great service. Better than the competition up the road.

Great people

Their great service I took item back 6 mths later no receipt. They gave me credit card for amount

I went because my battery was bad and the first employee told me that one of their machines had to say it was bad but both of their machines wasnt recognizing there was a battery kept saying check connections so I ended up having to go to Walmart to buy a battery came back put it in and had the second employee test my alternator which it passed I told him what happened with the other battery and he said that he would help me out and give me the refund of the prorated battery there was still under warranty where the first employee was giving me a hard time that he had to follow the rules but the second employee made my night bye refunding me the prorate value of the battery that was under warranty still at AutoZone but I ended up buying a new one from Walmart because the first employee wouldnt help me without a machine saying that my battery was bad...Transaction #919931Thank you second employee, sorry I didnt catch his name and I dont see it on the receipt thats why I put the transaction number receipt #759393Store #1517

Service, customer service was good. When one associate was having difficulty with a customer, another associate stepped up to resolve the issue. I didnt like being past over to another associate who was having trouble with a different customer, but I understood they were keeping things flowing to get people out the store expeditiously. I would have appreciated being ask if I wanted to wait for my original sales associate or allow someone else to help me. Nonetheless, we got in the Zone!

I always get my parts here really dont go anywhere else great knowledgeable staff

Always have the parts I need at good prices. Their service is superb an always will to help !

It was ok no wait for help

Girl helped me Insall light

Paid for a part that supost to be next day to the store and take 2 days... not fair... people always give excuses for the delay...

Unaware of missing bolts to hood latch until hood flew up and hit my windshield !! 😡 The nicest State Trooper saved me from the roadside and the kindest professionals at this store saved my trip. I think they went above and beyond to help me in the time of my distress. I cant recall their names but I hope you remember me 😂 God bless you all.

The staff were great. The computer system is their only down fall. They input information and the computer changes it to what ever it feels like displaying. The warranty kept changing on the vehicle I have to a vehicle I never owned. Always check and keep your receipts.

Just terrible I bought 1 injector for 49 dollars and some more stuff and I used my 20 dollar autozone rewards. next day I wanted to return the injector and now they only refunded me 29 and didnt give me back my full orginal price switch was 49. Sadly not satisfied

To expensive

Awesome crew always a great help highly recommended!

Nice place to shop. Friendly staff.

They did not have what I needed. OReilly had the items in stock.

Great place. Fast and friendly

Need a part was told that it was in stock being held for me. Got there the part was not there due to miscommunications. But the manager worked hard to make sure that part was being ordered and assured me that if the part came in today he would call me and let me know it was there. Great service and i appreciate it

EXCELENT SERVICE.RUSSELL VERY WELL PROFESSIONAL.GOOD EMPLOYE RUSSELL.

Great people. Will even send you to a competitor if they know that person has what you need! Good inventory.

Bought a head light here. Had to replace the other side approximately 6 months ago, it was $10 less at the Auto Zone in Lamesa. It is worth the drive to go to the store in Lamesa.

Had everything I needed

Andrew calls himself the Store Mgr.there at Autozone in Big Spring, Tx... and very unknowledgeable of the products in the store. Wow ! Mgr.? Stay in school !

Just moved here and was having some issues with AC air conditioning clutch. Everyone was more than willing to assist anyway they could. Thanks

Auto Zone thank you for installing a battery for me l have a broken back and cant lift the battery out of my van, l was at HEB grocery shopping and van would not start had to get someone to give me a boost so since OReilly was just across the street l went there first, was about to pay for battery and asked if they could please install it, they said no, so l said ok l will go check with Auto Zone they didnt care, so l drove to Auto Zone and they happily installed it for me, this means l will no longer be shopping at OReilly you got my business Auto Zone . Thanks a bunch.

They dont know what they are doing

I like Auto Zone very much. Because they are friendly and very helpful on anything that you may ask information on. Other than that, they helped on installing the wipers on my vechicle. Thank very much Auto Zone!!!!

If you know what part you need I suggest looking it up yourself. There are a few that know there stuff but if you know mechanics just look up and give them the parts number....way better.

Great customer service, friendly and helpful. Very busy. Yet worth the wait!

Not really much to say about it

Excellent customer service! Russell was a tremendous help!

Way cheaper than their competition. 5 stars keep me saving guys thank you

Always helpful and get your parts fast if you have to order them

Amazing help, friendly people. They took great care of me. Oriellys could not, no knowledge at oreillys. People on their phones, they were very unprofessional . Autozone was not, all dressed for business. They helped me very fast and new what i was asking for . The store looked great also.

I needed a replacement windshield wipers fir my car they were able to look up there ones I needed and were very freindly and helpful wirh my questions.

Anytime I have ever went in here they have been very helpful.

Would of gave them 5 stars but they didnt have my part but they got it next day

Kinda busy but quick service. Parts are sometimes 3 times more expensive than you can find online, but for times you cant wait 3-5 days for shipping this is my go to store

Very helpful guys working here! Thank you for your help

Always have the best experience there.. People are always awesome..

They are a big help came in yesterday ask a question he fix it it was a snow flake on the monitor

Need more employees should never have to wait that long where was management

There are too many managers and they DO NOT know the meaning of customer service. Yes they help but they dont even acknowledge the customers walking through the door and let them know they will be with them as soon as possible

Got what I needed and they have better service than they use to.

The management and staff here in Big Spring Texas go over the top to give each person excellence in customer service, they dont try to take advantage of the fact that i am a woman. I do most of my own repairs. With the help of Auto Zone and You Tube all repairs were done efficiently and most affordably!!!! Thanks Autozone, Big Spring Tx

The right parts I need an knowledgeable staff

Simple......Ill never go back to that store....

Very helpful staff and good prices, Veteran and Military discount!

Very good customer service, will definetly be coming back!

Great customer service, very friendly and fast!!(:

Their service is good, but they need more help.

Very nice staff, not as busy and can actually help the person fairly fast.

Great auto parts store!! Friendliest and most helpful in Big Spring!!

Staff was great, I was having the worst day and they were beyond helpful!

Good customer service and knowledge of basic mechanics.

These guys know whats up. And the prices are great.

They almost always have what I need in stock

They have very good service.

Service is alright just short handed on employees

Had what I wanted

The guys that work here will take care of all your car needs, theyll help you in anyway they can!

Nice and friendly helpful staff

Friendly staff

Great place very friendly and helpful people

Helpful staff and good parts.

Rian was excellent help and very knowledgeable!

Great service employees helpful and knowledgeable.

Employees help you to the best of their knowledge

Those young kids dont want to help and dont know nothing about nothing

They always have what I need

Always friendly and helpful.

Last visit, two loud women employees were trying to impress a male customer, it was embarrassing to say the least. 😌

Good service, good prices, good selection

Good parts place, not too shabby

Right stuff right price....

Wish I could give zero stara

Best location and best price.

Just like every AutoZone, 100 employees and only one helping.

The employees are so helpful.

They were very helpful