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T-Mobile
4020 Hempstead Turnpike, Bethpage, NY 11714, United States
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T-Mobile
Comments
Ja
Review №1

Got a chance to stop by to get 2 new phones with Tmobile and what a great experience we had there, Rosabel was such a good help and made sure we leave with everything we need to know. Always will go there in near future. Have had very bitter experience at AT&T stores. I am glad I read reviews on Google before I went there and got the best as expected.

os
Review №2

I came in for a Apple Watch for myself & left with Two brand new watches . My experience was Great !!Thank you so much for the help and information.I recommend this store

Ja
Review №3

Had an excellent experience at Tmobile Bethpage Store, Manu the store manager walked us through each and every step on our First Android phones, appreciated his patience, spent almost 2 hours with us. Must go there for his expertise.

Ly
Review №4

My experience was great with Katie. Very professional and helpful with my new tablet I took home . I recommend this store to everyone

Ja
Review №5

Definitely recommend Katie. Great service. Explained everything about my new phone, thank you.

To
Review №6

Katie was Great with everything . I recommend this store . Clean & Professional

su
Review №7

L recently switched companies.i was treated very professional here staff is very good here.i got helped by manu ND preeti.i recommended everyone to visit this store.

Li
Review №8

When I bought I phone 12 with 120 space at this store, asked about return policy and the manager said 14 days exchange.I decided to return and exchange it with bigger space and pay the differences.I was told that I must pay $70 to exchange plus the price for new one I said that nobody told us this when we asked for return policy then he said that is on the receipt.This is what they do, not enough info provide by the staff when you purchase. They are not honest with customers.I don’t recommend this store to anyone.

De
Review №9

Loved the staff.manu and pretty were awesome. I recommend everyone to visit for best customer experience.really happy to switch carriers.

Ma
Review №10

I loved this tmobile.staff is very efficient very knowledgeable.i love going there they helped me with everything.best place to go in town.

Ge
Review №11

I am glad that I joined t-mobile and specifically come to this store.people were excellent there very knowledgeable Manu preeti and naming helped me they are the best.

Ro
Review №12

Excellent service,I recommend everyone to visit there.Staff is very helpful

su
Review №13

We went in and were helped by Josh. He was fantastic! He was very knowledgeable, capable, and very friendly. We switched from Att and he explained everything to us about the bill as well as the new phones.Everyone should use that T-mobile!Bethpage on Hempstead tnpk near Stewart Ave

Ma
Review №14

Katie helped me out with everything today!Very professional girl she knew about everything she also helped me out with all promotionsDefinitely recommend this store!!

Be
Review №15

Jorge was an amazing. He helped me upgrade and switch my phone, and made the whole experience painless. He was very friendly and insured that I would be happy, and I am. Very clean store as well, I thoroughly enjoyed my experience here. :)

Sy
Review №16

Not a great experience. I went into t-mobile to inquire about their so called great plans. What a mistake that was. As it turns out one of the salesman their opened a phone line in my name and about 6 weeks later and a few phone calls, I was able to resolve it. It was very clear that when I handed him over my ID and gave him my personal it was ONLY to check my credit and see what plan I qualified for. I declined their offer and walked away without purchasing anything. So please be careful who you give your information to.

Ka
Review №17

Nawin was polite and very efficient. Fixed my problem and explained some things to me. Very efficient and nice! I definitely recommend this store.

E
Review №18

Its a T store, but parking is the worst, half the time parking lot is full when the store has no one in it.

ra
Review №19

Great service!! I switched to T-Mobile from AT&T and they guided me through the whole process and were very polite. Definitely will go back whenever I need something!!

Vi
Review №20

Thomas was great. New people very helpful so far. Prior experiance horrible with theft of services and incorrect pricing. Todays visit as far as I can see was outstanding. Customers were acknowledged at all times despite being busy with others.

ni
Review №21

The guys r really nice n real pros in the business! Gonna go back for more help!

bo
Review №22

Good sales person

Sa
Review №23

Excellent service, all representatives took good care of my family and I.

Ba
Review №24

EXCELLENT AS USUAL!!! THATS WHY I HAVE BEEN WITH TMOBILE MORE THAN 12 YEARS.

St
Review №25

Really helpful staff here they didnt stock the Galaxy S7 when it first came out had to go to Merrick but staff was helpful and called around for us

De
Review №26

Great! Quick and polite service. Very helpful.

Tr
Review №27

Its really ridiculous people have to be so prejedous these days but I went in this store, the workers are like gentle giants, very patient, considerate and helped me with everything I needed. I will recommend anyone that needs help from tmobile to go to this location.

Ky
Review №28

Came in for a replacement phone, left signed up for two $10/mo. services I neither asked for nor authorized. Scammed me plain and simple.

St
Review №29

Good store have good deals all the time

So
Review №30

When I walked in, both employees were on their respective phones. They completely ignored me until I pestered one of them. Then as soon as he thought hed done the minimal amount of work required for his job, he went right back to the phone call that he apparently never hung up.

Iv
Review №31

My experience was just fine, got what I want in timely manner.

Hu
Review №32

Trash. No courtesy and smug attitude on top of that. Id rather spend my money at almost any other T-Mobile retailer.

ni
Review №33

Good deal overall

XD
Review №34

Nice and helpful people

Information
20 Photos
34 Comments
3.9 Rating
  • Address:4020 Hempstead Turnpike, Bethpage, NY 11714, United States
  • Site:https://t-mobile.com/store-locator/ny/bethpage/hempstead-tnpk-hicksville-rd-2?y_source=1_MjA3MjQ0Ny03MTUtbG9jYXRpb24uZ29vZ2xlX3dlYnNpdGVfb3ZlcnJpZGU%3D
  • Phone:+1 516-731-8500
Categories
  • Cell phone store
  • Electronic parts supplier
  • Electronics store
  • Telephone company
Working hours
  • Monday:11AM–6PM
  • Tuesday:10AM–8PM
  • Wednesday:10AM–8PM
  • Thursday:10AM–8PM
  • Friday:10AM–8PM
  • Saturday:10AM–8PM
  • Sunday:10AM–8PM
Health & safety
  • Mask required:Yes
  • Staff required to disinfect surfaces between visits:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:No
Amenities
  • Wi-Fi:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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