They do NOT sell delta 9 . . They have 8 and 10.The people who work here are so welcoming and knowledgeable. Love it here!
I’m an older guy and I’m trying to learn about all the new technology. The people there are really friendly and know their stuff! Also, they sell genuine products from the best brands. Many other shops sell counterfeit goods. I am very lucky to have this store a few miles from home. If it was farther away I would still make the trip!
They always have interesting items. Its hard to just run in for what you want. You have to take the time to look around. Just never know whats new on display.
Glad that an employee came to help right away, even though there were other customers inside. Great discounts. Have been coming here awhile and love this store . Thanks!
I’ve been coming here for years. The staff is very knowledgeable and kind! They’re very laid back and aren’t snobby at all like other smoke shops. They have a wide array of products for awesome prices. Definitely give this place a visit!
Always a pleasure!! Extremely friendly and knowledgeable staff always can find the product youre looking for or can reccomend a better alternative for you. Go in even if just to browse, youll find something youll fall in love with!
Good peeps..longtime shop in Bethlehem. You cant go wrong here.
Awesome glass and amazing staff would go to agian
The girls that work there are amazing. They went way out of their way to figure out how my mod worked and made sure I was satisfied. I’ll never buy on line as long as this place is here. The personal touch is way better than buying in line. You’ll never regret buying from then.
I normally dont write reviews on here, but I had such a great experience that I wanted to share. I purchased a piece that was relatively expensive in my eyes while the shop was busy. So I didnt get a chance to look it over. When I did finally get a chance to check it out, I noticed some tool markings towards the mouthpiece and was concerned about the strength and stability of long term use. I returned an hour or so later and showed them my concerns and they were very helpful and happy to help me exchange it out with a different one if I wanted to. They did see what I was talking about with the tool marks and said it was normal and I do believe them, but to go ahead and allow me to switch it out with a new one of my choice was above and beyond. I have been a customer for over a decade and will be for life. Thank you primal for always satisfying your customers. I appreciate it very much and look forward to future business.
Nice retail supplier. Knowledgeable staff, polite and patient to this 50 year pothead..Decent prices. Nice collection of one of a kind glass and ample supply of mass produced too. Id recommend them.
Fantastic shop with any and every product youd likely need. Great customer service, very friendly! Definitely going back!
I bought a Mini iStick here about a year ago. It for some reason recently stopped working and stopped allowing me to screw the vape cartridge into the battery. I took it to the shop in Emmaus and they gave me $10 off a brand new one! Not to mention the Mini iStick is a great vape battery they carry, the customer service was great. Always is. 3rd time I’ve been here and the employees are always very knowledgeable about the products. Picked myself up a Rick and Morty rolling tray while I was there too. Great store!
I wish this store was around back in the day. They have everything you need for your THC thirst. Years ago I would travel to many stores to get what they have at Primal Glass. Bonus is that they make you feel comfortable and are very friendly. Definitely a must for anyone that smokes.
I love coming here! They have a great selection of items, including amazing candles, and the staff is always super nice and helpful. Great perks(10% off) for shopping here!
Great shop I’ve been going to for like 15 years. Great selection of products in one store. Fine selection of smoking devices to choose from. I have also almost exclusively gotten my ear plugs and tunnels from these guys as well because of their large selection to choose from. One stop shop for all your heady needs!
Great little head shop with a huge selection. Very helpful staff as well.
Very friendly and helpful people... very very nice products... large variety for how small it looks... great place to to find all your vape and smoking needs...
Great people great store for all your needs check them out you wont be disappointed
Great service. Everyone in there really knows all the products so well.
Very nice place, very clean . The people are very helpful. All around A+
Awesome store thats been around for years.Very large selection of products.They offer Kratom, cbd, thc 8&9.Locking backpacks, and other clothing items.
Very helpful & knowledgeable staff. Excellent & unique inventory
Alot of cool items in the store for all your smoking needs.
Great place to shop with an outstanding staff for as long as I can remember shopping there. High quality glass and low quality glass, as well as a number of outstanding pieces blown by local blowers, on display for purchase. Also, the only local outlet who legitimately carries Illadelph products, which I know of. Overall, a gem of the Bethlehem community.
Great selection of devices and beautiful glass art! If you walk into this place, youre sure to walk out with something unique. They really have a bit of everything. The customer service is also impeccable!! Very helpful and nice employees. Make sure you get on their rewards program!
Great prices, good selection, friendly staff. Will be back for my next purchase.
Best glass place around hands down, and the staff is very knowledgeable definitely better then Emmaus Smoke Shop
Really chill place with a great variety of glass, accessories, and much more at great prices. The employees are very helpful and friendly. Just really great vibes overall. Highly recommend!
The staff was super friendly. The vibe was really cool. Prices were reasonable. Full five stars
Very nice helpful staff
Great place my secondary stop if I dont like whats at my primary great customer service wide variety of vape and tobacco products. The aroma when you walk in is amazing.
They have some very unique and beautiful pieces. They have a lot e-cigs and Vapes along with a TON of different juices. Cigars and wraps available too. They also have beautiful novelty items. The staff are EXTREMELY knowledgeable and very down to earth and friendly. I even won the give a way they were having over Thanksgiving. I won first prize which was $100 store credit to which I got a SMOK Vape along with some juice... Thanks again.The 2 cons I do have about the place though are #1. The place is WAY tiny. Barely any walk room. #2. They are a bit pricey.
Everytime i go in, the staff is SUPER friendly and helpful. Perfect spot for anybody who is new or a pro at a bunch of things, from vaping to disc golf. Great collection of both!
Beautiful glass work and just about everything you would expect in a head shop. A lot of clear glass and brand name glass like Illadelph and others. Love the one Illadelph piece they have just it being 10mm female joint keeps pushing me away when you already own over $1000 in HEv2, Halen Buckets and other high end quartz and a $500 enail but adapters only do 14 and up. Id have to use whatever female best fit over the whole female joint. They also wanted like 750-800 for the piece and it was beautiful with an opal and marbles and such but the artist was offering the same rig in different colorings direct thru IG for $500 a pop. I know shops have markup to stay in business but it seems Primal has much higher prices than other boutique high end head shops do like Utopia or Artifax, and other vape shops that carry glass also
This place rocks the service, price. Im so glad I have a place close . My 1st time there and I found the cbd products I needed awesome people.
Everyone here is super helpful and always willing to explain things that might be harder for a first timer. Always recommend Primal!Dan is the man! Hes always super helpful and always very friendly. I always recommend Primal to everyone!
I went for a replacement coil for my Smok® Vape and the young lady who helped me,actually went online to ensure the coil I was buying was an exact fit for my vape. The service was great. 💯❗🆒
Great staff. They have everything!
The staff here is always so helpful and knowledgeable. Never have had a bad experience while visiting.
Emmaus smoke shops better
Very friendly and lost my masks 😷 on the way there and this really nice woman gave me a 😷 mask to shop in the store . thanks that was great costume service 👍 I appreciate that alot
Small place but great service. Average prices.
Always helpful! Great selection thanks guys!
Always have an excellent experience. Great service!
Great staff, very knowledgeable and friendly! Go there get what ever you need for ya habit lol... cool membership and you can also get some discounts!! Nice lil spot to go to for papers!
All in all great experience! Pre pandemic and post pandemic they have always been top notch! Staff was helpful and knowledgeable and quick to answer my questions! Thanks again for the quality glass Primal!
Very satisfied with what i found and for the price will surely be back
By far best smoke shop out here. Nicest people ever. Amazing service
Great staff ! Wonderful products!
Great selection, ethically sourced glass, and knowledgeable sales staff. Feel good about shopping here
The staff is extremely friendly and quite knowledgeable. I always have a good experience there, and will continue to patron the shop indefinitely.
Great place, small. Tough to social distance but has the products you need and expect. Some cool extras too.
Easy and wonderful service! Very kind and professional employees! Would definetly recommend anyone to shop here! a one stop shop for great quality jam packed with all kinds of beautiful glass and many, many other products!
Very professional, store is spotless as well definitely on the pricey side tho.
Probably not what most people shop here for but if you own a hookah and are looking for a good variety of shisha and coals theres no better place in Bethlehem! Staff is friendly and informative with a fun rewards program!
They are very knowledgeable
The staff that works there are all so sweet and friendly . Plus their prices arent bad .
They are always so chill and so helpful!
Great up to date selection and a go to for mmj patients love the staff and their prices
Very quick service. Had exactly what I was looking for.
Love this space and the people who work here, everyone was very friendly and helpful. And the Mystery bags are freaking awesome!!
Awesome customer service and great products.
This place is awesome. They always have what I need. Even during the Covid 19 closing. Tina is extremely helpful. I’ve bough CBD cream there that helps tremendously. New Vape pens. Incense sticks, vape oil and so so much more. Check it out ✌🏼
Have been coming since i moved here, and they’ve always been super helpful and nice :)
The staff is always very helpful. The inventory is great.
F*%#€ing amazing as usual. Love this place.
Havent been there in years. Very friendly staff and variety of inventory
I had broken something that I have for 13 years and Justine had really helped me out via email. We sent pictures back and forth and in the end, I got exactly what I wanted and am very happy! Everyone is always so helpful and friendly and during these trying times, it certainly helped a ton!!
This place had the widest selection of smoke products in the area. Great staff who are always helpful (almost everything I go in I ask for recommendations) and they have awesome glass. Cant recommend enough.
Very beautiful products. Amazing selections
Super helpful and informative. I love this place great quality and amazing service.
Very nice & great customer service
No reason why this store should receive anything under 5 stars! Everyone behind the counted is friendly and extremely knowledge in the versatile amount of products they carry! Their selection on American hand made glass in like none other! Highly recommend for anything looking for some nice glass.
I used to go here before I moved out of the area for all my disc golf stuff and cigarettes. Great place
Absolutely LOVE this shop! its one of the highest quality and well run shops around with reasonable prices. Not only are their prices reasonable, but they have one of the largest selections in the area (that ive seen), have a knowledgeable staff, and its always a pleasant experience! i would highly recommend primal of Bethlehem to anyone in the area or anyone even just passing through. i have a friend from Ohio coming in and this is gong to be one of our stops.
I realize that a certain vocabulary needs to be used...and I guess that I screwed that up because Im not used to shady stuff...that being said...the male worker (I think it was the owner) was terrible and there was some weird bouncer where the glass products are located. There was a very stressful vibe in a place that should be giving off a peace and love sort of vibe. I will also verbally tell everyone I know about my experience and if I ever need to go to a business like this again it will be one of their competitors.
Customer service was excellent. They had really cool items besides just vaping items they had beautiful necklaces all kinds of cool stuff. I would definitely recommend stopping in there.
No off street parking but I always find on street parking. Prices are reasonable because products are high quality. Variety of products sold. Store has something for everyone. Customer service is great.
They were very helpful and answered all my questions.
Premium products, service, knowledge and fair prices.
Great shop, small but always has what you need and all essential items. Staff is always extremely friendly and helpful. Staff tends to hover, however given the proximity to Lehigh University and the price point of a lot of the items it’s understandable.
Expensive but worth it.... cbd helps with pain.
Nice service
Friendly and helpful staff, every time. Will never shop anywhere else :)
A little pricey, but some pieces won contest and everything is great quality. so its worth the money, you pay for quality at this store. Plus they have simple essentials for every smoker. Id recommended shopping here.
If I could give 0 stars I would. I was trying to buy an item from this place and got the absolute worst service ever. I was followed around by this ignorant employee who could not tell me a single knowledgeable thing about the glass for sale. He wasn’t talking to me or engaging in the conversation. I felt awkward. I referred to everything as item or piece because I didn’t want to use wrong wording being from out of state and I was still corrected. I’m sorry that’s just poor customer service. I love collecting high end glass from every state I travel to. I love supporting local artists. The prices weren’t too bad. I’ve gathered that this is a higher end shop (the employee couldn’t tell me anything about the pieces so I’m just assuming) and I just wanted a really nice piece to bring home to my friends back in MA. I got out of there as soon as I could and going myself a nice little shop called utopia where everyone was pleased to help me! I ended up spending over $500 on my bill. Goes to show that the right staff would ruin a sale like that. I will absolutely not come back to this s*** hole. You’ve lost my business. I highly recommend going to utopia before trying this useless store.
The clerk was very informative and intelligent I found everything I was looking for and the prices werent too bad. 👍
We have been going here for several year. The employees are very helpful and friendly. They ha e nice quality glass art and a great variety of other cool gifts!
Always helpful in finding what I need. Also so friendly and super nice people!!! Thank you Primal glass. I’m one happy customer!!!!
Lots of great pieces, a ton of beautiful glass! the staff is phenomenal! my husband went there by himself earlier in the day to get something and realized later on that he needed to exchange it for something else but couldnt find his receipt. the guy who helped him earlier in the day remembered him, what he bought, and the price of the item which allowed him to complete the exchange without an issue.. on April 20th (so you can imagine how many people came through the doors that day). really impressive attention to detail in my opinion. the only downside is the size of the shop which can make it difficult to navigate if busy.
The workers were really polite and willing to help us with whatever we needed. The prices were fair and the selection was pretty good too. Definitely going back soon.
Awesome staff, great experience and very helpful friendly people there. Its a bit small but the selection is fantastic.
Fun exploring here. Been coming around here for several years. Prices are a little steep, depending on what youre looking for. Overall, I recommend this place to everyone looking for the unique items Primal provides. The glass pieces are always beautiful and they support local artists.
I LOVE PRIMAL GLASS. Bethlehem was one on the lucky town to feature such a magnificent store!!! I love what they have and i love the employees. Keep up the good work!!!!
Always a super helpful and friendly staff. Its a one stop shop for all the medicinal needs. And they have plenty of Discs for Disc Golf!
Great prices fast service. Very friendly.
The BEST head shop around,you wont find a better place to shop for all your smoking needs and then some! The BEST staff an customer service in ANY shop Ive ever been in! Primal out-weighs ANY other shop out there,an there are more locations other than the Bethlehem shop...so if you have to travel,ask an there might be one of the others closer to you...
My favorite place! Great people to help you find anything you need!
So polite and great stuff there. Been going there for years and I love it