Excellent customer service by Aaron. He was helpful and made sure I got the best deal on my new phone !! Very satisfied

Aaron was great. He saw me right away, and was very patient throughout the process. Definitely recommend.

Quick to acknowledge me. Was friendly and helpful. Had in store everything I needed.

Cash spent time and helped us. Went way above and beyond. Best experience with buying new phone ever.

I appreciate your service 👌 patient great employee Thank you very much 😊

Cash Farrow was great. He listened to what I wanted and chose a phone to my skill and comfort level. I have already recommended him to 5 people! give the man a bravo!

My guy Aaron hooked me up w $800 off a new iphone 13 pro max. Super helpful

Carl was busy with four different customers at one point. He was very patient with each and every one of his customers! Although my visit to the store took longer than expected, it was a pleasant experience. Carl did a great job! Oh, and I love my new phone!

Aaron was very helpful & walked me through the entire process of upgrading my phone. Great experience doing something I normally used to dread!

Cash was extremely well informed and helpful in finding the best plan and phone to meet my needs. He was also very patient when it took quite awhile to transfer my data from my old phone to the new one. Great service-thanks!

Carl was great! Helping us with merging our accounts and getting new phones etc. We spent hours there with him and he was always pleasant and got us through the process. I highly recc this store abs Carl abs Cash who helped too!

I couldnt of had a better experience with purchasing a phone at the Bethlehem Verizon store. Great customer service!! 😊

I came in just to inquire about my phone. Both, Vitto and Carl were both amazing. I would definitely reccomend this store to anyone. Id come here again and again. I got a new phone and two accessories. They were super awesome.

Russell was absolutely amazing helping me get my new iPhone today. He was super friendly and very knowledgeable. Definitely one of the best experiences I’ve had at a Verizon store. This location isn’t the closest to where I live, but I would definitely return to this store. Overall great experience. Highly recommend Russell and this location.

Excellent customer service! Cash answered my many questions and helped me choose the right phone for my needs. I recommend this store.

Super friendly and knowledgeable made the process fast and easy for me to port my number and get a new phone for joining Verizon! Thanks Cash

When We arrived at the Verizon store Russell introduced himself and asked how he could help us. I was having difficulty down loading an app that I needed. He explained that my phone was to old and it would be best to get a new phone. Russell told us he would look at what we had and help me find exactly what I needed. He thanked me for being a loyal customer for 25years. He explained my options help find a phone and transferred my information. It was one of the best experiences I’ve ever had!

Very good service! Cash and Carl both provide excellent customer service AND are just good guys in general. I felt like we were speaking to old friends. I get that you get must make sales but neither of them are me feel as if I were just a sale, I felt like a customer!~Sue B

Very nice! Russell was very friendly and communicative. I felt very comfortable and he was very easy to talked too and made my experience easy with no hassle. Thank you! I love my new Iphone :)

Karl was friendly, knowledgeable, and answered my questions. He expland the advantages of choosing a different plan and phone that would better suit my needs. An unexpectedly great experience. Thank you Karl

The associate was very Knowledgeable and respectful made the transaction very smooth and very good

Wonderful and smooth process to set up our new phones.

Carl is extremely helpful, knowledgeable, patient and friendly.He is a wonderful problem solver!

Awesome experience getting my new phone. He took time to be sure understood how everything worked, exactly what I needed, and made sure I had a plan that worked best for me. I had one of the best experiences!

Russell is so on top of his work. He is courteous, knowledgeable and a gentleman. I will continue to work with him as I have had several outstanding transactions with him.

My wife and I needed to upgrade our phones (iPhone 5s). The first Version store wasnt very helpful. They only had one phone, and we needed two. They told us they could get one in a day, and they would call us. They never did. My wife called the store to inquire about the second phone, and they told us they would get back to us, they never did. Finally we went to the store, in person, a second time, and we got the same story about getting the second phone for us in a day, and they would call us. Guess what, it never happened.We went to a different Version store. they also only had one phone, but they called another store and had one delivered to their store in 15 minutes. They set up the phones for us which took about another half hour, and we were on our way. If I based this review on the first store we went to they would get zero stars. The second store did a good job getting phones for us, setting them up, and explaining them to us. They get 5 stars, but taking one away for Version in general.

Justin was amazing to work with while switching carriers. He was knowledgeable and when he didn’t know something he found out the answer. Justin made the experience extremely relaxing and made sure all of my questions were answered before leaving. Great experience.

Carl Was So Nice Thanks For My New Iphone 12 Pro Max 🙂

Excellent customer service. Got a wonderful deal as always when upgrading.

Wonderful gentlemen. Fixed our problems

The associate I worked with, Cash, at the Bethlehem Township store is in the top 1% of all individuals I’ve worked with inside and outside of Verizon. He is kind, informed, and a genuinely good man.

We came into the store while on our anniversary weekend away. My wife wanted me to get an upgraded phone and we were heading to Walmart so we decided to stop in and see. Both guys were more than happy to help me out and they made some adjustments to save us money on our bill. We have a store in Chambersburg and their CS is less than desirable. I would sooner drive 3 hours away to deal with these guys than stay in my home area. Thanks for all your help guys! Keep up the good work!

Russell was exceptional. He made my experience quick and easy!

Russell was very well attending, he made sure I got everything I needed. Although the company should have business cards for him to be able to give out to his valuable guests that he helps to the max. Please give Russell business cards !

John and Russell were very nice, helpful and extremely patient. They sure knew their product knowledge

Jatin was terrific! I had lost my iPhone so I went to the Verizon store. Jatin was patient with me as he directed me through the lengthy process. Eventually I found my phone thanks to Jatin’s efforts. Many thanks to Jatin!

My Service Agent was Cash, he was not only extremely knowledgeable but personable and efficient ! If I ever need mobile services again I will be looking forward to getting assistance from Cash. Thank you for making this transaction not only quick but efficient as well as a pleasurable experience . I will refer all friends and family to this location as well as to the service agent Cash who made my experience worth every penny!

He was great they always find and take care of you all the time . And they are so friendly

Just got new phone from Jatin at Verizon and it was a smooth transition from old to new. Very pleased with the experience.

Justin was absolutely wonderful in upgrading our Samsung phone to a Galaxy S10. He was patience under pressure when the computer system wasnt working right after trying to enter all our information twice and then seeing a blank screen each time he tried to finalize the information. He tried several ways to solve the problem while conversing with a corporate rep over the phone, all the while addressing any other walk-in customers or phone calls. After almost three hours of what should have been an hour or less project, we walked out with 2 new phones and much respect for the excellent customer service Justin provided. Verizon is very fortunate to have him in their employ.

Justin was so helpful! I was switching from T-Mobile after 11 years I didn’t know anything about another carrier or about switching, and he walked us through each step. I’m very appreciative!

I had the pleasure of having Justin assist me. I called before I drove to the store. He was informative, patient and provided me the information I needed before coming. When I went to the store he was professional and made my switch to Verizon easy and painless. He answered all my questions patiently and made suggestions so that I can hAve the best experience with Verizon.

Justin is amazing! He answered all of our questions and hooked my son up with a new phone. He is very personable and kind. He has helped us a few times in there and I definitely recommend this Verizon store and Justin.

Russel was awesome!! Very transparent with everything which is one of the most things I value as a customer.

Our sales person, Justin was friendly and knowledgeable. Helped us through the process of upgrading step-by-step step. Would highly recommend.

He was very personable. Which is very refreshing in today’s world. The experience took a long time but it’s how the world turns.

Raman helped me SO much from the moment our interaction started. My phone wasn’t working and I needed an upgrade so he walked me through the whole process, helped me cut $400 off the phone through deals and trade in values and I ended up getting a brand new IPhone 11 Pro AND paying less than what I was paying for my iPhone X on my monthly bill. These guys are always a pleasure to work with. Phone companies are usually such a hassle but these guys deserve all the praise in the world. They go above and beyond with their customer service and always look out for the customer rather than pushing products I’m sure would allow them to make even more money. Their bottom line is customer happiness and it is very obvious. Will recommend any and all to come here.

Carl was amazing and so friendly!

Friendly and knowledgeable staff. Justin was very familiar with the new phone I purchased and took the time to give me some set up tips since I was doing it at home. Great store and great staff!

Karl is one of the best reps in the game.

It could not have gone better! He was personable, efficient and on top of it all, he has good taste. He showed me his favorite——-I loved, sold. If He was my employee I would give him a raise. Seriously, he’s a keeper.Gloria Senavitis (thanks Verizon)!

The employees there are very nice and knowledgeable. Chase was extremely helpful and kind. I will always go to Verizon for all my cell phones

Family purchased 2 new phones here last weekend. Rob and Shawn were very sincere and went above and beyond to make sure we were taken care of. All of our questions were answered and we were made aware of options we didnt even know we had. Would certainly go here again 6/5.

Our visit to the verizon store on 191 with Justin was fantastic. He went over everything with my husband and I and took his time. His customer service is fantastic. Justin and Robert at that store are great. We even had a few wonderful laughs with them. They both are an asset to Verizon, my husband and I would definitely go back to that store because if them. Thank you verizon for having 2 wonderful employeesas Justin and Robert were.

We had a great experience with Justin at this facility. Justin was extremely helpful and explained everything- we purchased 2 iPhone 11’s and a new iPad. It’s always good to have great service.

Justin was great! Knowledgeable helpful and gave honest feedback on all our questions!

After struggling with online customer service I went into the store. Cash helped me and solved all of my problems. Carl the trainee also was extremely helpful.

Josh was professional and personable which you dont experience that much this day and time anymore. Great to feel like being treated like a person, not a number or a robot! Will definitely deal with again...

Aaron was so knowledgeable and patient in answering my questions when comparing which IPad to purchase. I appreciated the seemless transfer of data from one device to the other.I would highly recommend this Verizon Store🤗

You need help getting new phone, helping with old phone see Cash he is an amazing man. I will always come here to this store for now on!

Very knowledgeable on all devices and helped find a great deal for new phone

Cash provided excellent service Best experience with Verizon we have ever had

Wonderful experience with Jatin as usual!

Very positive experience. Professional, friendly, and knowledgeable staff.

My husband and I payed a visit to a Verizon store after I was having problems with my Apple phone.When I attempted to make a call it would ring, but I could not hear the person I called and the same thing happened if I received a call. I also was unable to use my google. Due to the virus and social distancing, this is a difficult time to take care of these kind of problems, however Jacob was patient and willing to help us make a decision. My phone was old and so longer insured, so I purchased a new phone and Jacob explained using this new phone with patience and care. Definitely a good experience.

Cash was very helpful and professional. I will work with Cash again in the future.

Cash is an awesome employee, very knowledgeable and friendly, we hit it off talking tech...cool dude👍👍

Excellent customer service and very knowledgeable .

Justin made the hook up of my iPad truly painless and checked everything that applied to my plan. He was great. Highly recommend the Bethlehem store.

I went in hoping not to spend 1,000, Josh helped me out and got me in to a new phone at the price I wanted. I was in and out in no time. Great service.

Came in with a very broken phone screen and in need of an upgrade. Justin worked patiently with me for over an hour figuring out how to access what I needed to transfer my service to a new phone. Would have never been able to do it without his help, completely happy with the service I was given!

Awesome fast service. Got my new phone in and out. Thanks Cash for keeping us entertained while we waited.

Ryan and Josh were extremely kind and helpful. Ryan explained the different phones and plans as well as being patient with my questions. Great attention and customer service!! Thank you so much guys!! 😁

Justin was extremely helpful and knowledgeable in helping me get my first smart phone. I would recommend him to everyone!

I came in to Verizon on rte 191 in Bethlehem Township, PA. The young man who was working at the time, Justin, was very welcoming. I needed a new screen protector for my IPhone, and he explained my options, as well as the benefits of the protector that I eventually chose. He cleaned my phone and installed the new screen, and could not have been more helpful. Thank you, Justin!

Super friendly staff and honest advise. Would highly recommend.

Ordered phone online, was able to pick up the same day. Great customer service!

My experience with Justin Jordan at Verizon on Linden St. was exemplary. Safe, kind and helpful.

Excellent service! Was in and out of store quickly with what I needed

Justin got me a note 10 plus and case he went out of this way to help a new verizon person. Version is great to have this man in Bethlehem Verizon and we deserves higher than a tenGo see Justin for all your Verizon needs

Joshua did an awesome job transferring everything onto my new phone in a timely manner!

No help the rep basically said verison is only doing things where they get money, transfering info from an old flip phone to a new smartphone isnt one of them unless you buy the phone from them thats why I have att. I brought my friend to this store and he has been a Verizon customer since the early 90s.

Clean, COVID-19 Compliant, Fast, Friendly, Knowledgable, Convenient! Thanks for making my daughter’s day!

The person that helped me was great. No complaints here.

David was very helpful and considerate. My phone broke and he replaced it quickly and efficiently! Thanks again David!!

Quick in & out. No hassle. First time!

Very quick, very friendly. Will come back for sure

Great service. Friendly, helpful, what more can I say?

After spending more than 2 hours on the phone with 3 different Verizon Tech reps and an Apple rep, and no resolution to my problem - Ryan was able to resolve my issue within about 15 minutes, after working a different option. He seems very experienced/tech savvy, and will spend the time exhausting diff options. Hes also incredibly professional and pleasant to work with!

Great experience! My father and I went in to get new phones and were completely clueless. Justin was super nice and very patient with us. He answered all of our questions and helped us pick out new phones which we love. Highly recommend!

Ryan was so helpful and patient dealing with me and other walk-ins being by himself. I never felt slighted in any way. A very pleasant experience.

Tyler and Ryan were great with customer service. Very knowledgeable and attentive! Much patience and seemed to really care about good service. Will def keep going there

Amazing customer service. Ryan was extremely knowledgeable about all my plan details and the phone itself. He was able to answer all my questions and get me in and out quickly. 👌

Teek took the time and smiled all the while. Beautiful store as well. Our experience took place at the verizon store at Almshouse and Rt 611 in Warrington. Go to this store for super service

The person that helped me was very nice and went out of his way to do what he can to resolve my issue. He was left alone and it was extremely busy but still took time to help every customer that walked in. One thing funny... a few customers and I all agree the person that helped us was high.. this speaks very well of the associate. He was high but still able to give us very excellent customer service. None of us left disappointed.

Mr. David was very outgoing and professional. He knew what he was doing. I was right in and right out. Thank you David!

Went to my local Verizon store on Linden St. In Bethlehem, PA. I was treated with respect and wasnt made to feel inadequate because I wasnt as versed in the technology as most. Brian and David were extremely helpful and courteous! These young men made my day a lot easier! Thanks guys, you rock!

Very knowledgeable staff and quick service. The guy who helped me, Ryan, went above and beyond in helping me find what I needed.

Cash was awesome...was patient and kind...was extremely helpful

Gary tried to sell me an iPhone 7 for $799. I told him the Apple store quoted me a price of $449 and they told me that they operate under bracket pricing meaning every store offers the same price. Gary then said $449 was correct. The phone wasnt in stock; but, he ordered one at that price. I told him I wanted the basic Verizon wireless plan for $50 per month (2 GB of data). When I came back to the store to pick up the phone, I was asked to sign an agreement for a $30 activation fee + $90 per month & they would transfer information on my phone for $40! I told the sales associate thats not what I signed up for with Gary. He said he could cancel the agreement & then start a new order; but, thered be another credit check on my account. Each credit check impacts my very high credit score. I asked them to edit the order & he said he couldnt do that. I walked out of the store without a phone or a wireless plan. There are other more reputable places where Id rather do business. The sales associates working at this store are SCAM ARTISTS! Beware - STAY AWAY - they will try to do a bait & switch on you. You better know your prices before you shop at this store. They will charge you what ever they want if you go in without any knowledge. These people should be reported to the better business bureau!!!! If I could give them negative stars......I would!