Our sales person was great. Very knowledgeable. He didn’t try to “up sale” but showed us high quality products. We walked ended up with a mattress we were super pleased with that cost less than we expected going in to the process of buying a new bed.
My wife and I had a really nice experience buying a mattress at this Mattress Warehouse location. The salesman, Ed Levy, was really knowledgeable and patient, and he walked us through various options and considerations. In the end, we found a really nice mattress that were very pleased with at a good price. Well done, Mattress Warehouse and Mr. Levy.
We worked with Ed Levy who clearly has exceptional product knowledge and was highly professional providing us with a GREAT buying experience.The customer service we received from Mr Levy was extraordinarily refreshing.We will be recommending Mattress Warehouse to everyone we know.Well Done !
Ed was so helpful and patient with my fiancé and me. He was able to determine which mattress would be best for us. Turns out he was right! Our mattress was delivered yesterday and my fiancé said it was very comfortable and will help him fall asleep faster. We will definitely go back to Ed to purchase a mattress for our guest room. Ed is very knowledgeable and really showed that he cared about us. Very happy with my experience and purchase at Mattress Warehouse!
Buying a mattress can be a truly daunting process— there are so many options to choose from and so many factors to consider. Having Ed Levy guide me through it all was a lifesaver! Ed is the consummate professional, but extremely personable. It felt as if he knew precisely what would suit me. His years of experience came through in truly helpful ways and never felt pushy. My relocation circumstances were unique, but Ed patiently navigated me through the whole process and was accommodating in every way. I was so pleased with his quality of service and attentiveness, that I actually drove much further away just to continue working with him. If you’re in the market for a new bed— or, even if you’re not— stop by and work with Ed Levy and you won’t regret it.
Very knowledgeable and helpful sales person (Ed Levy) who was very patient and displayed great initiative in suggesting and helping me zero in on what might best meet my needs. No pressure to sell but great effort to present best options to satisfy my requirements and needs while leaving me to make the decision among those options based, as it should be, on how may back felt after extended trial times during two visits. Also offered the best pricing. Recommend highly.
We just moved into a house & needed a new bed. We have been sleeping on a pull out couch and needed some real sleep. We went to Montgomery Mall because it was closest & because there’s 2 mattress stores in the mall. After visiting Ed Levy at mattress warehouse, we really liked how reasonable prices were & how when we told him we’d be going to the other mattress store he said “no worries! We close at 8 and we will be here if it doesn’t work out!” That sense of buying pressure was gone! The other mattress store was the complete opposite. They didn’t want to talk about price or how long it would take to get there… they just wanted us to fall in love with the bed. Well… we were not looking to spend $6k on a bed & wait 4 WEEKS for it to come. No thanks.We went back to mattress warehouse after & Ed was happy to help us again! He gave us exactly what we wanted, he helped us pick out pillows, protectors, and adjustable bases. He told us about the warranty’s and which parts normally break and how to get them covered… he also told us about the price match guaranteed which gave us confidence that we were getting the absolute best price… the best part?? The mattress was there in less than 2 days. We are finally sleeping happily & it’s all thanks to Ed!!!
Staff was super friendly and extremely knowledgeable. They were not pushy at all and let us try all the mattresses that we wanted while providing answers to all our questions. Never once did I feel pressured to purchase a mattress. Great experience and would recommend to anyone else looking to buy a mattress.
Great service! Extremely helpful and kind with helping me try beds and pillows. :)
Had a great experience with Sugandha. She was so patient and really let us make up our minds without rushing us in any way. She was also very knowledgeable in helping us make a decision. She and her manager (Winston) gave us a great deal!
Very easy to work with. Bought a mattress and base on Monday evening and its scheduled to be delivered on Wednesday morning. Clean showroom with lots ofoptions. Staff are well trained and were able to answer all.my questions.
Excelente service by the manager Sugandha. We arrived at the store a few minutes before the store closed and she stayed opened until we finished picking our new mattress.
I had been shopping for mattress for a week and went to three different stores before trying this store out. Ed the representative there was the first person to explain the unique properties of each mattress and educated me on the virtues of each system. Never pressured me unlike my experience at other stores. Rare to get someone so interested in genuinely helping someone. If you ever need a mattress this is the person I would recommend to visit.
I had the greatest experience with Sugandha! She was very pleasant and very helpful and I was so surprised that I got approved. I had no idea I would be walking out with a mattress today. Her customer service was phenomenal and she knows exactly what to do to help her guests! Thanks so much for my early birthday present. 🎈🎀🎁
We had a great experience with Ed! He’s extremely knowledgeable and made us much more informed about the mattress we wound up purchasing. No up-selling, no BS. Really appreciate these guys.
Sugandha is very knowledgeable and friendly. Had a great shopping experience. Hubby and I cannot wait to sleep on our new mattress. Loved the experience we had in this store.
Ed helped find the perfect mattress within our price range. He ensured every step of getting a new bed was smooth with superior customer service. Highly recommend - ask for Ed!
Ed Levy located at Mattress Warehouse in Montgomery mall provided me with excellent customer service! He was very attentive to my sleep needs. I entered the store with tunnel vision of what I thought was the best mattress for me. But - Ed’s knowledge of the Mattress industry helped me to make the best decision! And after two days, I am excited about my purchase! Please go see Ed if your new to mattress buying. Thanks Ed 🤙🏾
My experience was fantastic! Sugandha was very helpful and knew every detail about every bed and ensured we had plenty of time to test them all out! We are super happy with our purchase and excited to have a new bed!
My husband and I have bought a couple beds from Mattress Warehouse at Montgomery Mall. This most recent mattress was to upgrade to a king size. We had such a positive experience working with Ed Levy! He showed us the best beds for our sleeping style at a range of prices and explained each one - how it was made, what kind of sleeper it is best for, the differences between the beds, etc. — as much or as little information as we wanted. He was helpful, knowledgeable, and attentive. He also gave us a great price, and there is a guarantee of 90 days to exchange the bed. We are very grateful for Ed, and we are looking forward to our new mattress!
This was an absolutely amazing experience from start to finish! Sugandha was so helpful in not only finding the best mattress, but also in answering any questions I had along the way. It’s worth noting that the prices we got here beat other places in the area and other places at Montgomery Mall. From a health standpoint, they also had disposable blankets in order to test out the different mattresses. 5 stars across the board and I’ll recommend this location to everyone!!
Very nice experience. The manager welcomes us and help us choose the mattress and pillows we need.
Best customer service i highly recommend going there i will defiantly be back Sugandha was very helpful and honest thx again
Its our 4th mattress at this particular location today. Sughanda and her team is very friendly and helpful in making the whole process easy and enjoyable. Highly recommend their services.
I had a great experience with the sales person, Sugandha, she was very helpful with financing and helping me pick out the perfect mattress!
Ed at the Mattress Warehouse in Montgomery Mall was very helpful and attentive! He knew exactly how to help, while still respecting our time and budget. Ed was our first stop today, but after shopping around, we decided to come back and purchase a mattress here. Just skip the extra steps and buy from Ed!
We just bought our first house and needed a new mattress. Ed helped and guided us to get the best mattress for us, he was extremely knowledgable. We had a great experience and would recommend to anyone.
My wife and I had a wonderful experience buying a new king size mattress and adjustable base from Mattress Warehouse in Bethesda (after having a very negative experience with Sleep Number beds, which prompted us to cancel our Sleep Number order). Ed Levy was our sales person, he was extremely helpful and knowledgeable, he seemed to be sincerely interested in helping us (on a very busy day),!and he also gave us lots of time to evaluate different options on our own without any pressure. This was our second purchase from Mattress Warehouse, and I would recommend them to anyone.
Store manager, Sugandha Mehta, made my experience so easy and wonderful. She was very knowledgeable about each mattress and was able to guide me to my perfect match! Her customer service was impeccable; she was polite and kind and truly listened to my mattress needs. Thank you for the mattress!
Sugandha is absolutely amazing and knows her stuff. She help me choose a base that fit my medical needs. And was patient as I thought through my purchase. Will be returning in the future for bedding needs!!!!
My grandfather and I worked with Ed to find the perfect mattress for his apartment. Ed’s expertise in the field amazed us and he was patient in listening to our concerns and finding the perfect bed. Do not hesitate to come to this store, it’s a gem!
We have purchased three mattresses from this location and our experience has been great every time. We appreciate the outstanding service (most recently from Sugandha) and very good value. Highly recommended!
Thank you Thank you!!!! Ed Levy is absolutely FANTASTIC!!!!! He’s knowledgeable, professional, friendly and very patient. Highly recommend mattress warehouse to choose your mattress and adjustable base. Also, ask for Ed when you shop at the mattress warehouse at Montgomery mall! Thank you again Ed for your wonderful customer service and professionalism. 5 Star service
Excellent service and great prices!! Sugandha was great to work with!! Thank you so much!! :-)
Great Customer service, Sugandha Was very helpful and kind. Will definitely be coming back again!
Sugandha was very helpful with my bed purchase. Thanks for the help!
Sugandha helped me thank you so much great service
Sugandha was very honest and respectful. Her recommendations and suggestions were great. She knows exactly what you need and can work things out with you. The store is very clean and safe. Please ask for her when you visit. :)
Sugandha was amazing!! So patient with us as we tried numerous mattresses and was extremely knowledgeable! We’re excited to have a new luxury bed to enjoy for decades to come!
I had a Wonderfull experience at the store and was extremely happy with Sugandha. She was very knowledgable and helped me find exactly what we needed. We ended up replacing two of our mattresses and were able to arrange delivery within a few days
My girl friend and I were in the Montgomery Mall today and get a mattress. Ed in the mattress warehouse we’re very nice and knowledgeable. If everyone needs a mattress please go see Wd in the mattress warehouse in Montgomery Mall.
Ed is the man!!! Seemed like a genuine rep right off the jump. Had plenty of information to provide on different brands/styles. I initially came in 3-4 weeks ago in the preliminary stages of mattress shopping. Returned today with my wife to finally make the purchase. All of this being said, there is another location half a mile from my house in Germantown. Mattress warehouse in Montgomery mall was a great experience! Thanks Ed!!!
Service was ecxellent at this location, Shout out to Mr Ed Levy who was very welcoming and had me try different matresses till i found the perfect one that fit myself. I recommend this store :)
Don’t come in here unless you gonna actually buy a mattress. Not very helpful for just shopping. Cold and dry.
My husband and I were in Montgomery Mall for another reason but have been shopping for a new mattress so we wandered into the Mattress Warehouse. We were immediately greeted by Ed Levy. He was warm, welcoming and interested in what we wanted in a new bed. He listened to our needs and then showed us a variety of beds that fit this criteria. He explained the construction of each bed, information on features, who the bed was best for in regards to how someone sleeps and was patient as we asked multiple questions about each bed type. He was so knowledgeable about all products in the store. It has been many years since buying a new bed so we needed a tutorial and Ed was the right person to teach us. We purchased a new bed with an adjustable base and could not be happier with the experience. Thank you Ed Levy for taking an interest in our needs, showing us many different styles of beds, and for your professionalism. My husband and I can not wait till our new Tempur-Pedic hybrid arrives with the adjustable base. If you need a bed, please go see the bed expert, Ed Levy, in Montgomery Mall. Thank you, Ed!
I went to so many different shops to get the our new mattress. Sugandha was very helpful to make me choose right mattresses
Sugandha is very knowledgeable, helpful, professional and courteous. I strongly recommend her and this branch of Mattress Warehouse.
Sugandha was amazing! Straight to the point and no messing around, got me what I needed and I didn’t even know I needed it! Thank you again
We visited this location recently and received great help from Sugandha during the process. After asking some questions about our sleep habits and preferences, she suggested a couple mattresses to try. Her sales approach was not pushy, but informative. She clearly explained warranty information and delivery options. We have purchased from this location before and will continue to do so on future mattress and pillow purchases.
Very nice staff. No pressure sales tactics.
I recently moved to the area and the movers lost my bed. It has been a long time since I bought a new bed and Ed Levy took his time to really explain the types of mattresses out there on the market. I felt very comfortable knowing exactly what I knew what I was getting when selecting a mattress and glad I stopped by Mattress Warehouse.
I had the most amazing experience here. Sugandha took valuable time to show me the right mattress that would fit my needs, especially since I experience so much back pain, her knowledge of the build and quality of these mattresses across all the brands is something I’ve never seen before. Extremely satisfied with my experience and purchase.
Great service from Ed Levy. Personable, knowledgeable, and most importantly not pushy. Very happy with my purchase so far!
First time purchasing a bed, couldn’t of been easier! Thanks to the wonderful staff and manager at Montgomery Mall Matress warehouse.
Sugandhra is just awesome at this location. Very professional. Great customer service. Attention to details. She makes sure to exceed the customer expectations. I strong recommend her services at Montgomery Mall Bethesda.
Amazing customer service and Sugandha, the lovely woman who assisted us, was incredibly knowledgeable and knew everything about all of the different mattresses they had to offer. She answered each question we had thoroughly and was very patient with us while we made a decision. Safety precautions were taken when testing out mattresses and the environment was very safe and clean. Would highly recommend this store to anybody looking for mattresses. They know their stuff!
Sugandha was super helpful & was able to get my Tempur-Pedic mattress delivered next day at a great price. Absolutely recommend shopping here for any mattress needs!
They had good selections in our price range.Sugandha was very very helpful and answered all our questions. She offered us a great deal. No pressure -- we left to look elsewhere and came back and took the deal.
Mattress warehouse at Montgomery Mall is the best place your can buy a Mattress from. I bought a mattress last year for my son and he loves it, I just bought the second one for my other son today. Come see Ms. Sugandha she is very professional and friendly, she will help you find the perfect mattress for your needs.
We bought our bed from Ed Levy (in the mattress warehouse Montgomery mall location) who is the best salesman you can go to for any mattress purchase. I know this because it’s the fourth or fifth bed we have purchased from him over many years and I can’t recommend him more highly. Our son just upgraded to a queen and has the hybrid Sealy Kelburn and it’s even harder to get him out of bed now!
Sugandha Mehta was amazing! Patient! Took her time with us and really cares about the customer! I recommend coming here and asking for her! She Will definitely work with you!
Segundha is very warm, helpful and accommodating. It was a great experience. We’re looking forward to the delivery of our bed!
Sugandha Mehta was patient, thorough, informative and went the extra mile to make us happy! Thanks for the support (pun intended)!
Very quick customer service with very little pressure to purchase from employees. Got a good deal on a mattress with a few extra goodies thrown in. Sugandha was an excellent help!
Been working with Ed Levy since January in regards to purchasing our new bed and adjustable frame. We had the best and most professional experience ever working with Ed in regards to setting everything up. We highly recommend working with Ed if you want to make a great purchase.
Worked with Ed Levy who was the most knowledgeable person I have dealt with in years! Enjoyed the experience.
If you want excellent service that is tailored to your needs, come see Ed Levy. He listened thoughtfully to my concerns and picked out mattresses for me to try without being overwhelming or cheezy. I was timid about this warehouse, but here, I received personalized, caring service. Bravo Ed...cant wait to sleep on my new matress I purchased from you today!
Great experience, great selection. Special thanks to Sugandha. She was so helpful and patient in assisting us to find a fantastic mattress. We ultimately ended up purchasing a mattress elsewhere, but would highly recommend checking out this store. Thanks for your help, Sugandha!
Excellent service and product knowledge. Please ask for Sugandha, Sleep Specialist, wonderful experience!
So fast and to the point. Very best mattress to your needs given at a great price. Sales Rep Sugandha Mehta came to us as soon as we entered and really gave us the best service.
Very helpful explaining the various mattress types and helped us zero in on one that felt the best. Happy with the price and features and full service for delivery and removal of old mattress.
Sugandha was incredible! She helped us choose our dream mattress and we couldn’t be happier! Highly recommend going to this location.
Ed Levy is such a pleasant gentlemen. He is very knowledgeable about bed mattresses. He made sure that my fiancée and I chose a bed that meet both of our needs. We are looking forward to a good night rest!
This team, especially Sughanda, in this branch is very helpful and made the while mattress shopping extremely easy and not stressful.
Sugandha from Mattress Warehouse was really helpful in providing us the best deals. Definitely will refer her to friends and family.
We visited the store today and Mr. Ed Levy assisted us, guiding us step by step, providing us with valuable information and gently suggesting the best choices for us. We made our purchase and are certainly going to recommend Mr. Levy and his wonderful service to all our friends and family.
Great pricing, excellent customer service, very knowledgeable and helpful getting a mattress that was the right fit for me and my fiancé. Ask to see Sugandha! She wont steer you wrong!
The customer service was excellent! Sugandha was so knowledgeable and easy to work with. We found a bed we love and is so comfortable. The experience was safe - bed covers when we tested out the mattress. Very happy with our experience and highly recommend.
We like this place and came back for another mattress. The qualities of mattresses are good and the price is competitive compared with others. The sale agent, Ms. Sugandha is very professional and knowledgeable. She explained everything in details and in a laymen language that is easy to understand. Finally we bought two sets of mattresses. I highly recommend this place to those who want to purchase a high quality mattress.
They took great care of me...Ms Sugandha, looked out for me and my back condition...Mr Ed came in and even made it betterThankz to them both😉😉😉
Great service from Sugandha in understanding and addressing our needs!
Great selection of mattresses and still the best way to purchase one is to try out in person rather than online. Ed Levy was a terrific salesman and helped us figure out exactly which type we needed...quick delivery too!
Sales representative Sugandha was very helpful and polite. She knows what she’s doing and well informed. I recommend Matress warehouse montgomery Mall
Purchased a bed here from Ed Levy, he did a great job explaining all the details of the types of beds they were selling, promotional events, etc. would definitely recommend purchasing from this location.
Excellent service, best quality of beds. Highly recommend. See Ed and Sugandha for the best deal. Go today.
Sugandha helped me find the perfect mattress for my two kids in their new big kid beds. She was super nice and very accommodating.
Had a great experience, very friendly and helpful staff!
Great selection. Sugandha was very helpful and helped me find exactly what I needed!
Great friendly service with Sugandha. Excellent top notch service. Attentive and saved me a bunch of money today!! Thank you so much Sugandha!!!
Clean, nice, and organized set up. Great customer service and Sugandha was very knowledgeable and helpful.
Easiest and least stressful mattress shopping experience we have ever had. Sugandha was helpful, knowledgeable, and very personable! We are super excited for our new mattress and very satisfied with our shopping experience.
Best place to shop for a mattress. I just purchased my new home so I have been looking all over for a comfortable bed. Today I came into Montgomery mall and noticed they had a mattress store and Ed greeted me at the door. Ed was AWESOME! Excellent customer service and made me feel at home. He is very knowledgeable and with his expertise I was able to find my dream bed at affordable price. I love it here and will always recommended friends and family to Ed. Thanks Ed Levy and dont be surprised if someone comes in saying they were referred by Lundon.
Very nice customer service and good selection.
This was our second time purchasing from this store since we had such a great experience the first go around. Ed was extremely helpful pinpointing the right mattress, there was never any pressure. Overall great experience and would highly recommend.
Came in looking for new bed. Stop by Mattress Warehouse. Employee Ed Levy gave me the best run down on all the beds and what was the best fit for me. Great service and professionalism. HIGHLY RECOMMEND
Sugandha at MW was awesome! She gave me a great deal!Stop by and check her out!-cal
Ed Levy at the Montgomery Mall store was tremendous. He showed us all the options we were considering. He was very personable great for answering questions and gave us no pressure at all. We took his card and slept (pun intended) on our thoughts, and we returned the next day to make our purchase of an M3 (by Bed Gear) bed from Ed.
Highly recommended!The sales manager Sugandha at Mattress Warehouse in Montgomery Mall (Bethesda, MD) was most helpful in assisting me in selecting the best mattress for my condition. I explained to her that I had a bad back and was going to physical therapy so I needed a firm mattress. She walked me through the store and detailed all of the pros and cons of each mattress. All my questions were answered fully and to my satisfaction. I loved the extra steps she took in guiding me until I finally pulled the trigger. I will update my review upon delivery and hopefully a long happy relationship with my new purchase.Oh and the price was perfectly within my budget.Thanks Sugandha
I decided to go bed shopping for my daughter and I and we walked into matress warehouse in Montgomery mall and we were met by Mr. Ed. He provided us with the best customer service. He took his time and showed us many different beds to be sure I would not make the same mistake I did a few years ago. He was so nice amd patient with us. I would highly recommended shopping here and especially working with Mr. Ed.
After visiting many different mattress stores, I was very happy to find Ed here, who helped me find my ideal mattress. I sleep much better now - Thanks so much!