Visited the store today and was very pleased with David and Matt. David fixed all my concerns and problems I was having.. both did a good job. They do know what they are doing. Give them a raise...

David & Matt is so nice and very helpful, those two gentlemen were very nice & knowledgeable. If you need to go into T-Mobile ask for David & Matt. They were so nice & patient with me

They were so nice and helpful switched to tmoble from metro

Juston and Ray the store manager treated me well but also attention to every need I possibly had in store. There was both great to me 10 out of 10 customer service couldnt ask for two better people to help me.out

I had an excellent experience in switching from Verizon to T-Mobile. Both the Supervisor Ray, and his assistant Jimmy are rated a 10+ out of 10 on a scale for all manner of customer service, moral, & generosity. I can honestly say they both need promotions abd pay raises for their outstanding service in my time in need. I wont go into detaikd but both gentlemen went above n beyond to assist me with no commission to look forward to. I will be calling T-Mobile to make sure they are recognized for such superior performance and professionalism. I give TMobile a five out of five

I was very skeptical of changing carriers but I was so happy with the service I received. A young man named Zak was beyond helpful. He was knowledgeable, kind, and patient. He took the time to explain things to me and helped me understand the best plan for my needs. I highly recommend him and the whole t-mobile store! I will definitely be returning to him with any of my needs.

The staff there listened to me and was able to save me money and give me more for what I was paying with another carrier. I have a business and they were able to change my service without a problem. Great energy and no pressure. Awesome experience!!!

What a great experience. I do not normally enjoy shopping for a new phone, but the staff was patient and listened to me. Very pleasant expersince.

Very helpful employees with great energy. Helped me get my service started and I will definitely be returning.

Very helpful staff. Zak listened to my issue and was able to get me the right phone and accessories I needed.

Visit with Zak was very informative. Plan to return soon and switch to T Mobile. Nice place.

Both Autumn and Carlos were the most helpful and friendly staff who helped us change from Verizon to T-mobile!!

Hi my name is skylar . I went to the T-Mobile store in South Park and had a great experience. I walked in and Zach helped me get a new phone and all the protection for it and also protection for my car.

Awesome store! Friendly staff! My expirence in this store was great, much more covienent location than inside the mall.

I have T-Mobile and I have been very happy with my service for the past 4 years. Every year we keep getting more and more features for the same or less $$$. I typically go to the T-Mobile store in the mall, but since they just put this store in down the street from me, I thought I would go here. My most recent experience with T-Mobile was at the South Park store and if this were my first experience with T-Mobile, I would not have service with them anymore. Here is what happened.I got my son a GPS smart watch phone for Christmas. Specifically the TickTalk 2.0 watch. It runs on T-Mobile, so I figured since I get great service it should work great in our area. I went to get a sim card from them at the South Park store and this is when the problems set in. First, I walk in to the store reading like weed. Whatever people do in their off time is up to them and I wont judge, but getting high in a retail store is just not cool. Second, I told them I needed a normal phone line added to my account for the watch to work properly. A wearable line wouldnt work as per the instructions from TickTalk. Well guess what the genius did, even after I told him not to. Yep, he added a wearable line. When I told him he needed top change that so the watch would work he started to argue with me and told me I do not know what I am talking about. I laughed and said apparently I must not know how to read because the directions in the TickTalk manual says it needs a regular cell phone line as wearable lines will not work. I showed him the manual and he seemed to not be able to read, maybe because he was extremely high. He then tried to fix my account and ended up screwing it all up. I had an iPad line that was free from a promotion earlier in the year. He found a way to delete that promotion and also screw up my business line too. He said my new bill total would be $463 a month. When my bill was $290 a month and should be $305 with the new line for the watch. He tried to tell me to go home and it would be all good in 72 hours. I said no way in hell am I leaving with you messing up my account. It took him 3 hours to try and fix it and he couldnt. I had to call 611 on my phone and had tech support fix it on the phone in 15 minutes. I would recommend never going to the Sour Park store unless you want horrible service.

Great service

Great service. Great attitude.