Andy came by our manufacturing facility and provided excellent customer service and insight on how to save money on our compressed air service, we will be customers for a long time now!!
I highly recommend this team. They helped us out of a tight spot with no issue.
Ive got a rail system and an air balancer etc...The items are good. The only one reason I took 4-Star is that I have no idea which company, the manufacturer of Ingersoll Rand or Tool-Smith, did not answer some inquiries... I feel the response is a bit slow and not really professional.
Purchased new 25hp compressor this month from Ingersoll Rand. I have had many good years of service from my older (13 years) Ingersoll but time has come to replace with a new model. The great team at Ingersoll in Bessemer have once again provided us with a great product.professional sales and service . Techs are very though and knowledgeable of the equipment they service. These guys made for an easy install, great after sale service and follow up, as well as customizing a service plan to fit the company’s needs for long term maintenance. I would highly recommend this Team! Thanks!
Ive used IR on a couple of different occasions. Always found them to be knowledgeable and helpful when I had questions. Im currently replacing a 20 year old IR compressor with a new one for an automotive shop. Nothing wrong with the old equipment, just needed something larger. Its hard to argue with a product thats worked flawlessly for 20 years. Very pleased with price and service from IR.
Great crew of people
They always find a way to help either by sending out a technician or providing a rental compressor. Very knowledgeable technicians.
I have nothing but good things to say about our Ingersoll Rand products and service . My Rep Andy Velazquez had helped us with his quick actions and his set up of our Package Care. Which has provided a great service for our plant here at ONeal Steel . We will continue to use Ingersoll Rand products and service for our future needs .
Their entire team does a great job! Hats off to Andy in sales!
Been a month since installation, everything operating as advertised.Sales and service technician very helpful and informative.
Excellent service. Love the equipment. Service techs very smart. As long as you can listen to and use the automated phone service, you will not have any issues.
Everyone is very friendly and willing to help.
Great Service and sales team!!!!! I would recommend them to anyone for all your compressor needs!!!!