HAPPY and IMPRESSED!!!Williams tire to me is a hidden gem! The folks over there are doing it right and the way it should be done, let me explain. I took my vehicle in thinking that I knew exactly what was wrong with it, I called and they gave me a quote for the requested work right then. There was no I’ll call you back or hold on. Their competitors failed in that area and they lost my business permanently. While I was there I explained to the service advisor that I work 3rd shift and I might need to leave it over night. He was excited about that, he well that would be great if you could. They were down one mechanic and at 8:00am had a full service roster. Couple hours later he called me and said we found something else that you should be aware of. I’m thinking this is where they are going to try and sell me everything under the sun. Guess what! They didn’t he said we found this and this. I asked him which one was the higher priority, which one was in greatest need of replacement. He kindly told me and gave me a quote for the new work right then and we discussed future plans for services. Here’s the kicker the second quote on work was about 200.00 less then what I had requested to be done and would resolve the problem that I thought it was. Now that’s honest and awesome customer service. Mind you at 10:00am my vehicle was already on the lift being worked on after he originally thought it would be later in the day. Got my vehicle back this morning and it’s smooth as butter. Williams tire is now my go-to for work. Honest, great service, no pushy up sales, friendly service, quick and most importantly CORRECTLY DONE! Folks you can’t beat that with a big stick. They will have my business from here on because they earned it. Go see them or give them a call you won’t be disappointed.

They do great work and have great prices, and the customer service is excellent!! They exceeded my expectations!

Have used these guys for years, always take care of customers. Only thing I would add is cover your carpet and seats as they do tend to leave an oily mess from their boots and clothes. But great guys otherwise.

These guys are amazing! Fit me in on short notice, were kind and helpful and took very good care of my car. Always a pleasure doing business with Williams !

They were super friendly and great prices, got me taken care of, they were honest I came in asking about my tie rods because I was told they were loose, they told me they were fine nothing wrong with them! Thanks for the honesty, I will not go anywhere else for my needs

Prompt, HONEST service on a bad tire that might well have had serious consequences had it not been replaced. I was very pleased with the cost.

Had a pleasant experience they treated me in a honest and professional manner. Will probably use them again. Thanks so much.

Always has what Im looking for and friendly service

Very friendly and respectful and very good service.

The best experience Ive had for car repair in so long, I really appreciate them.

Everything went great.

Friendly staff and always excellent service. Very trustworthy. They have kept all of our vehicles safe and on the road for over 20 years! Highly recommend Williams Tire. We look forward to another 20 years.

Great service! In and out quickly.

Extremely busy place. Id suggest having an appointment. Unfortunately my visit wasnt planned, I had a flat tire. They worked me in as soon as they could and got me back on the road.

Great service good price

I was passing through town when I had a blow out on my trailer outside of town. I called them at 4:20 PM and told them I was less than 20 min away and they told me they would not be able to change my tire before 5 pm closing time and to find another place. I told them I would be there before closing and the guy said but that not including the time to change the tire. I drove further to another place I called that said they would wait for me to arrive. Total difference in customer service and understanding for the situation . I tipped them very well and got back on the road.

I always receive good service at William Tire and Service, Inc..

Great service I needed an alignment and they were closing in less than an hour on a Saturday and they got me in and took care of me

Not very happy with todays service

Very friendly great service

They fixed the problem quickly and at a reasonable price.

I wanted to swap out my wheels I had called a few other shops around Benton and Bryant Williams Tire was priced very competitive than the big chain stores. They do tire service, brakes, and minor mechanical work. Give them a call

FAST and I mean lightening fast service. Had an oil change there the other day. They beat the local car dealership prices and use conventional oil instead of synthetic. My vehicle is an older model and I prefer the real thing. Friendly personalized car service. We also always buy our tires from them. Free rotation.

Excellent service

Very nice people.

Friendly staff always helpful wonderful place to do business with if youre in need of tires alignment brakes oil changes

Ive been using these guys for the last 3 years pretty consistently. Ive tried a few other places in that time as well, and none of them touched the quality of service I get every time I go in. They do excellent work, and go above and beyond to work with you. Special thanks to Cole for his patience. Ill be back.

The customer service is the best. Very busy and they got me in serviced and out in under an hour on a Saturday morning

Quick, reasonably priced and friendly

Cannot have better service. Amazing!!

Dropped my car off at 847am this morning for an oil change and a new tire the guy told me 1 hour and it’ll be done, 12 noon still no call from them,just got there to pick it up and they haven’t even started on my car.... 4 hours and nothing done, could of went and got both of my vehicles serviced somewhere else and I will

I had to get breaks and 2 new tires and calipers, but couldnt afford it all. They found me good used tires, so I could get the breaks that I definitely needed.

Great service and tires. Whether you need new or used they got you covered at a decent price. Always enjoy the atmosphere and people everytime Im there.

Great service that is always reliable and usually quick with very responsible, respectful, and personable staff.

Have went in many times when tires were low and they air them up free of charge.Have had my brake pads replaced with them in a quick time only hour wait. Bought tires from them several times. Always the first place I go when Im having problems with my Jeep.

Yall done a good job on my car I was very satisfied I meant to give you 5 stars. Carol Wood

Quick service and employees very nice and polite

This is the best place to get tires in Benton!

Great place, I had a blowout on the interstate and went to this tire shop. The guys came out to interstate and replaced my tire. Great, fast service. I was back on the road in 30 minutes...

Quick, knowledgeable and affordable. My kind of shop. This is where I will bring my car for future repairs.

I called this morning to ask how much it was to mount and balance a set of tires, I was told it was $40 to mount and balance a set, I was like great Iv got the new tires I’ll be there this afternoon, after they were done and I was paying my bill I was told my total was $99 I said when I called the lady said it was $40 to mount and balance a set of tires, they told me no it’s always been $20 a tire. Not good business to lie to your customers to get them in the door. I will not be back there and will not recommend them to anyone.

This is a great place to get tires or have mechanical work done on your car. There are 3 generations working here and they have always done a top notch job on anything we have brought in. Highly recommend them to anyone who needs their car worked on. We started using them 24 years ago, used them for 12 years then moved away. We just moved back closer and started using them again. They are still great only now the younger generation has joined in.

Fast and friendly!!

Id love to give these folks a 5 star review. And for the most part, they completely deserve it. However, I work really hard to keep the inside of my vehicle clean. When I change the oil, I dont get back inside until Ive taken a shower. When I bike, I put a towel in the seat. So when I see the mechanic that worked on my vehicle drive it around, I find this completely unacceptable. Please, have a few people working the office driving the cars around like most dealerships. Lastly, be a little more careful with the impact wrench. My wheels have swirls all around the lug nuts from someone working a little too quickly.

Very knowledgeable, great prices, and always take care of us.

Came here today to check out the wobble in my front end. Had it aligned about a year ago here and was sure that was the problem. They confirmed my fears so I agreed to 2 new tires and an alignment of the front end. A short time later the older gentleman behind the counter came to me and told me I needed a new tire pressure sensor. I asked why and told him it was fine when I arrived! He showed me the sensor and it had been sheared off during the removal process. I said well since you guys broke it shouldnt you be responsible for replacing it? He informed me that wasnt how it worked. Im sorry but thats not how I would run my business. I will not be back here and will inform everyone I know to be careful when doing business if they decide to come here. Extremely disappointed in my visit. If I wanted to be taken for every dollar possible I would have gone to the dealership. How was the problem fixed? You guys told me that it wasnt your responsibility to fix the sensor even though you broke it. I still have to buy a sensor and pay for it to be put in. Want to elaborate on how its resolved?

Would rather give zero stars but you might not read how horribly they treated my daughter. I have spent almost $2,000.00 at this place just in tires!!! More than $1,000.0 in service, and when I sent my daughter there for an estimate, they acted like she was a second class citizen and couldnt give a damn whether they got her business or not. Well, they must be independently wealthy now so DONT SPEND YOUR MONEY THERE!!!! She happily got her tires at Firestone because they treated her as a VALUED CUSTOMER and saved her $70.00 to boot!

I have always had a good experience when I have dealt with Williams. The staff is friendly and they are dog friendly. They get 5 stars from me. Pricing is reasonable and I will be a returning customer!

Very friendly an fast an good prices to

List your prices online. You will get more service

**military discount!!**Great prices and great people. They undoubtedly know what theyre doing. Ive had plenty of advice of what work I can do myself and the work they have done has always been right. Great mechanics and customer service.

I called around several places locally and everyone was full. I originally called Everette, the Greatest GM dealership of all time (eye roll) and the lady on the phone was really rude, I guess bc I wasn’t buying a brand new vehicle. So I called Williams tire and service and they were able to get me in the same day and the pricing was $40 cheaper than I had been paying at a dealership and their customer service was outstanding. I won’t go anywhere else.

Been using these guys for years. Great people, great services, and they do a lot of little things you wouldnt think of for a tire store. Highly recommend them.

Great service and they work quickly so your not waiting forever !

Repaired flat and checked my 5th wheel. Quick, great customer service and reasonable priced. I knew I was at a place I could trust the work. My problem became their problem. I have been doing business with Williams for over 7 years because of their high quality, trustworthiness and their incredible customer service. They treat you like family and care about your safety.

Driving through Benton and our tire monitor said we were losing pressure. They got us right in and back on the road in no time! Super friendly and very efficient!

Excellent service. Our business uses Williams Tire on a frequent basis and always receive timely and effective service. Sent my family for service and they came away impressed. Highly recommended.

Great honest hometown folks to do business with.

I have been using Williams Tire for many years now. They maintain the service on all of my vehicles and I have purchased several sets of tires from them. They are a family run business with a small town feel. Williams Tire goes the extra mile to take care of their customers. This is a wonderful place and they will take great care of you and your vehicle.

Excellent service, friendly staff and fair pricing.

Always great. Took my mom there earlier. She had a long trip home. The guys always take good care of me.

Always friendly and professional staff!!!

We never go anywhere else for our alignment! Perfect service every time!! With no appointment maybe 45 minutes as a walk-in on a Saturday! Bob sometimes gives you a doughnut 😉

This was a great experience. I was taken care of by the owner, who took time to talk to me, while my Tires were being put on my truck. Pricing was very good. I will have other work done here in the future.

These guys are the real deal take care of you get the job done if you got auto problems take to Williams

Did a great job on my truck. Friendly and clean waiting area

They went above and beyond to make us satisfied would definitely recommend

6 months ago I had the head gasket along with the intake gaskets replaced on my car. The total repair bill was 1800 dollars. Whoever took the engine apart and put it back together did a great job and I have no qualms with them. The gaskets are all holding. Whoever did everything else such as the exhaust, cooling system, spark plugs etc did a horrible job. When I got the car back from them it was still overheating, turns out they didnt bleed the cooling system. So I take it to them and they bleed it, problem solved. I drive it to little rock, I pop the hood when I stop and its leaking coolant from a hose. I take it back to them and they fix it, hose clamp wasnt clamped. The oil dipstick tube was also installed backwards and the transmission dipstick tube had been bent down and was hidden from view, they fixed that too. 2 weeks pass I begin to notice it has an annoying exhaust leak, it sounds like a diesel. Not to mention the exhaust shield is missing a few bolts with some of the ones that are in there are halfway out( I assume the holes were stripped due to rust). I take it back again, the guy who did the exhaust comes out and has a rude tone about him claiming it was fine etc. They put it on the lift, voila! It has an exhaust leak, they fix it. Last but not least, the spark plugs. Not only were these not the correct plugs to be used in my car but they were missgaped. They were off by around 40 percent of what the factory gap is. I fixed that myself as I was fed of with them, it was like a Pandoras box of problems. Think twice before taking your car here. Props to whoever tore the engine down and put it back together, but everything else is pathetic.

Very good place for all your vehicle needs. Friendly people and great service.

Great service!! Insanely convenient and fast. Dillan helped me and he was so polite and helpful.

We were traveling from Michigan to Texas. Our Ford van started overheating in Memphis. Made it to the Benton Landers Ford dealership. They were too busy. I found a great, small family run auto service business in town. They got us right in and replaced the thermostat. Since the awesome mechanic was able to get it fixed right before closing without time to test it first, we took off with it towards Hot Springs.The van ended up heating up again, alerting us that it was probably the radiator. Since we were in the Hot Springs area, we looked up the Ford Dealership there, which was Riser Ford. They were able to get us in the next day. In the meantime, we contacted Hertz car rental and were fortunate to get Jolee. After waiting for two hours for Riser Ford to access the van, Jolee drove over to us from the airport, where her location is, and picked us up, so that at least wed have a vehicle to get around in. During the trip back, Riser Ford called us and told us that they would replace the radiator for $1,300.00; and in addition, they wanted to replace the thermostat that we just put in the day before, replace a clutch, and give the van a tune up. The tune, alone, was going to be another $800. They didnt even quote the clutch or thermostat.Talk about feeling like you were being taken advantage of. After getting this information, we rented the vehicle from Jolee at Hertz and drove it and the van back to Williams Tire and Auto in Benton. We left the van there and let them work on it while we traveled to TX to see my parents. On our way back, we stopped and picked up the van from Williams. They only charged us $500 to replace the radiator and even test drove it long enough to make sure it was running well.We cant thank Jolee at Hertz in Hot Springs and Williams Tire and Auto in Benton enough. They saved the day and the whole trip for us.

Very helpful. Had to stop to get the lug nuts tightened on my truck tire since just had a flat and changed it. They didnt charge me but still gave the mechanic a tip

Quick service and reasonable prices for an oil change.

Always treated kindly and respectfully at this tire shop. They have fair prices and work hard to get you back on the road quickly. Ive gotten tires and brakejobs there over the years and each time ive been pleased.

Awesome job, family owned got me in and out quick when my husband was trapped on the side of the road with a blow out on a trailer! Highly recommended

Williams Tire is the best!! The staff is very helpful, professional and courteous. Prices are very competitive, and there is always AWESOME service after the sale!

First time I was there. They have a friendly and carrying staff. They are very knowledgeable, keep you informed, and get the job done in a very short period of time . Will definitely be going back .

Nice people, go in early, usually dont have to wait long

Locally owned and operated they do a lot so if ur unsure call ahead.

Outstanding great service great price

Good and fairly inexpensive. Also, they for the most part are fast at getting you in and out!

Williams Tire always provides my family exceptional service in a timely manner and at a competitive price. My family and I always have a good experience when dealing with Arvin and his technicians, and I sleep easy knowing our vehicles are safe for having been serviced at Williams Tire.

Great friendly service

I have waited a week to cool-off before writing this review. A few months ago, back in June 17, I bought a new set of Michelin tires for my 3/4 ton pickup. They were rated at 70,000 miles and cost around $275 each (~ $1100). After we returned from a 5000 mile camper trip I dropped by for a tire rotation. Thats when everything started going south.After the rotation I drove home, all of about 30 miles, and parked the truck. A couple days later, on a Saturday, while walking around my truck in the driveway, I noticed the right rear hub cap was missing. On Monday morning I called Williams tire to see (hope?) they had just failed to install the hub cap, and that it was in the shop and not laying in the brush somewhere along hiway 5. After getting nowhere with the person on the phone I asked for their email address so I could send some photos and inquire why my hub cap may have come off. (Ive had the truck since it was new, 2002, have had at least 3 sets of tires and countless rotations, and have never had an issue like this.)After several days, and hearing nothing back from Williams, I departed on a trip to west Texas. After about 180 miles I had a major flat on the left rear tire. In the process of changing that tire I noticed the left front hub cap was now missing... hmmm, maybe a trend here?Long story short, when I returned from Texas and visited Williams Tire they took no responsibility for these two missing hub caps, and offered no assistance in investigating the cause of the flat for possible warranty coverage. I am fairly new to the area, and after several good encounters with the folks at Williams tire I am now left with a bad experience that will keep me from ever buying any new tires there again... and, when I get my tires rotated there I will remove and replace my own darned hub caps from now on!

Williams Tire is always professional, always friendly, never tried to take you for more than necessary. I appreciate them 100%

Has proven to be trustworthy. Will not take my vehicle anywhere else but to Williams Tire.

Family owned, dependable, quick service by well informed pros who always greet customers with respect and keep customers best interest in mind with safety along with helping in keeping cost to a minimum if possible.

Great, fast service at affordable prices! Staff is friendly and helpful!

Ive bought 3 sets of tires here: 2 sets for an SUV and a set for a small car. The cost was fair and the service was fast, but after just a few months, the tires on my small car started to lose air slowly but steadily. If I didnt air them up every 3 weeks or so, theyd be flat within a month. I finally got a chance to take it in, but it had been a while and upon my first complaint, they said they found no leaks and sent me on my way (to be fair, I couldnt find the leaks, either).Several months later, I brought it back again. It had been quite a while since they were mounted, but I had done some research online and came to the conclusion that they must not have a good seal on the wheels. They agreed and resealed 3 of them, charging me for the service (around $50 or so, as I recall), replacing my nice tall valve caps, by the way, with a variety of cheap, short, mis-matched caps (I went to OReillys and bought some more tall ones to replace the ones they kept and threw away the assortment of cheapos-- Only about $2, but kinda inconvenient). Now Im only having to air up the 1 tire at least once a month. So I paid to have them fix poor seals on 3 of 4 tires they originally mounted on my car...Fast forward several months (maybe a year or so) and a new competitor opens in Benton. Still having a bad taste in my mouth over my experience at Williams, I buy a new set from the new guys for my truck-- They GAVE me brand new TPMS sensors, valves and caps for each tire as a matter of standard policy, then, when I explained to them my experience at Williams, they offered to re-check the seals on my small cars existing tires, including sealing the 4th that Im still airing up, all for free, without having to buy new tires for the car, simply because Im now a customer of theirs. I love buying local, but I cant think of a good reason after all this to go back to Williams.If you read through all this, I hope you have a better experience at Williams than I did, which wasnt all bad, but know there is some good competition in town that goes above and beyond offering good prices on mounting new tires.

Great service. Quick top notch work. Dillian Billingsley was especially nice and professional and did out standing work. Thank you

Expert Tire service...Top drawer top drawer became the bottom...Arvin thinks hes God like now and never wrong..tire salesmen not tire service people

There are good an decent people who work there. very helpful an knowledgeable.

Friendly counter staff. Good prices. Quick service.

Good people fast service Ill be going back to Williams tires instead of walmart

Website says they do Driveshaft Balancing. I called the shop to get a quote and was told they dont do Driveshaft Balancing. I told the guy the website said they did and he said, We do not perform that service. Should probably update their website then.

Reasonable prices and speedy turn around time.

Is a really good place if you looking for new or used tire

Friendly..got me in with no appt..

Quick Friendly Service.Good Quality with Reasonable Prices.

Good folks that are efficient at getting you back on the road.