This is a convenient mid-town store that takes you phone order and provides curbside delivery. Friendly and helpful staff.Somewhat difficult parking lot.
Anne, at the Cooley Road location, is THE person to see when you have questions. Not only does she have the required knowledge to answer, she takes the time to look deeper and provide answers to questions you didnt even think to ask. Highly recommend.
Paint is absolutely beautiful and excellent quality, excellent customer service and very fast service.
I have bought paint exclusively from SW for years but will rethink my next trip after going in on Saturday. I had a couple of questions and the female working there that I had to speak with was wearing her mask under her nose and actually had it barely covering her top lip. This isnt the time to get lazy, other places are doing a much better job of following Covid restrictions.
Lots of waiting even though I was the only person in line. Distancing and masks not being used properly - maybe because the store doesnt have AC. Very stingy with stir sticks. I had to beg in order to get three sticks for the two gallons of paint I purchased. I will be returning when I need more paint, however. S-W paint is the best!!!
I brought a at of MinWax wood stain sample in on Tuesday to have a couple gallons matched. They told me it would be a few days, because it is harder to match then paint. I was fine to wait thought hopefully it would be done by the weekend.Called Thursday. Not done. Called Saturday. Not done. Called Wednesday, today. Over a week later. No one knew anything about my request. Not in the computer. I guess 1 lady(the only one who knew, even though there were 2 guys who took it when I dropped it off) was working on the stopped. I can have her start today. How long will it take? I dont know...I am unhappy with the lack of communication. If you were too busy to help, just tell me and I will buy it online....
Love this place! Best paint weve ever purchased for our home. The quality in their product is unsurpassed. Customer service was equally top notch! Will definitely return for future painting projects!
Well-equipped store. Salesman was very helpful in helping me match a sample from an old paint chip I brought in.
I went to three different paint stores here in Bend, but received the best help from Rick at Sherwin-Williams on Franklin. I have been in numerous times as I have tried to figure out the color I wanted for my walls, and every time he has provided great service. I have finished painting the walls in my home and I love the color that I finally decided on. Thank you Rick!
I came in the store 3 days before coming back to purchase & the service person didnt recommend getting paint samples. When I came back and purchased I was oversold and have double the amount needed when I had the exact measurements of the 2 bedrooms, hall & bathroom. So great I got 40% off of the order but paid double what I needed and cant return it. Thanks
That there was fast, friendly and very helpful service. The paint is a good quality item also!
Excellent service, especially for a Sunday. Offered to carry the 4 gallon order to my car. Helpful and not condescending to someone not extremely familiar with sheen and types etc. Ideally you have a coupon which helps paint prices be more affordable.
Great products! Have been using Sherwin-Williams paint for over 20 years on all my projects. Very helpful employees.
Friendly staff. Price ranges for anyones needs. Nice sales often. Wonderful paint selection, a given!
That it looks like you a have a great selection of painting supplies and that the guys behind the counter were great to work with.
I want to thank the employee who helped me. She was the only one in the store and was SO knowledgeable and helpful. I really appreciated her.
Super friendly and helpful staff. Willing to work hard to find you the best price.
Lower everyday prices. You are the most expensive paint I have ever seen. You are a little over double what most other paints cost. I started using your harmony for the zero VOCs but now I can get the same thing in Other brands for $25-$33 where as yours is $63.99
Helpful and knowledgeable, have everything you may need for a painting project. The best and fastest way to change the feel of a space.
The paint is excellent and I really trust the salespeople to give me the right advice.
Their one coat paint works extremely well.
Fantastic products. Knowledgeable staff.
As a commercial distributor and a paint store they are always out of stock dont keep up with stocking thier show room. And at that have minimal paint tools and supplies.
Thank you for your great help this morning. Quick, knowledgeable, and friendly!
The staff at this location bends over backwards to assist, Melain (sp) is very knowledgeable and friendly
Staff is well informed and provide good service.
Great customer care and knowegable staff.
The staff is very friendly, helpful, and knowledgeable about choosing and recommending colors.
Customer service is great.
These guys are helpful and their paint is fantastic (especially Super Paint and Duration).
Always greeted with a smile and great service.
If you want a place that knows what product you should use and have friendly staff its here.
Very helpful staff.
Whats with the evil logo though cover the world.. ?!
Friendly staff, really helpful
Great place with great prices
Very knowledgeable about their products
Today I give them an F
Very professional, great customer service.
Great paint and helpful clerks
Professional, knowledgeable about the products they sell
Ordered over the phone, it was ready in 15 minutes
Always excellent service and products
Best service and great products
Outstanding service from this Sherwin-Williams store.
These guys were dope choice customer service
Too many emails following a purchase
Amazing customer service
Good prompt service
Always reliable
Paranoid personnel
Solid group of professionals!
Pricing
Paint store