Beyond what you expect these days. Even with the extra challenges of a pandemic and labor shortages, Great Northern came through.From the first phone call through the end of the job; every person was super nice to deal with.5 stars in a 3 star world !!!!Don

Great Northern Windows will be my go-to company for windows. Their technician did an excellent job. He diagnosed my window problems and needs and worked with me to stay within my budget and still best repair my windows. I highly recommend them.

Had to replace the glass in 3 large windows in our greatroom due to the seal between panes failing.. from time we went to their showroom where they helped us pick the kind of glass we wanted, through the scheduling to have someone came out to take exact measurements, the ordering, to the actual installation of the new glass everything was done exactly on time, and in an extremely professional, courteous and friendly manner. We highly recommend Great Northern !!

After waiting three weeks they just never showed up or even called...we all were sitting around waiting like our whole day revolved around them ..take your business somewhere better!

Awesome company, they installed a doggy door 2 years ago, and that was fantastic. then they installed a glass door in my bathroom, and that was perfect. This year, I had them install a screen door which is incradible - I highly recommend their screen doors. also they replaced a window in my garage that opens to let the air out. and thats a nice feature to have... I will only hire them in the future. and the owner is so nice..

Great Northern Window and Door came out to our dog training facility in Redmond (Flash Dog Training) and was able to insert a light kit into our existing hallway door to be able to see if a trainer was coming with a dog from the other direction. The insert looks and functions great! Thank you Great Northern Window and Door!!

Last summer we hired Great Northern to replace all of the old aluminum windows in our house. Everyone that we worked with was very friendly, communicative, and professional. Needless to say, they did an excellent job. Great Northern stands behind their name and made sure we were completely happy before wrapping everything up. I highly recommend them to anyone and will be using their services again in the near future!

Everyone was very professional and responsive. Im extremely happy with the quality and workmanship. And you cant beat the price. After shopping around i found this company was by far the best price. I paid 1300 for the window i had replaced and all of the other companies quoted me at least 2000.

The 2 young men that installed the custom door were real Craftsman. They did excellent work.We highly recommend this Company.Thank you.

From coming out to give a bid through the installation process they were very professional. Also, importantly to me, they were very Covid respectful. Masks and distance, along with top quality work. I would use them again and highly recommend them.They replaced an old, broken sliding door, installed a storm door and repaired a couple of windows. All done very timely and the work was done to a very high quality. Very pleased.

Just wrapping up a remodel.... used great northern and will absolutely be using them for every project!!!

Excellent service. Friendly and courteous crew. Arrived on time and finished in a timely manner. I will recommend Great Northern Window and Door to friends in the future.

These guys installed our holiday lights. They have done so for the past couple of years. Great service. They put them up during the season and take them down and store for us during the off season. Great job and great folks. Recommend them highly!

Top Notch company. Strongly recommend.I got quotes from 3 sources, called 7. GNWAD communicated the best and had the lowest price.Their install was quicker than they scheduled it for which makes me happy!They installed 2 irregular shaped windows and trimmed it out perfectly, it looks so good!

Friendly prompt and cordial service.

I had a quick response to my request for an estimate, but then there was a lack of communication until I followed up again. Once we got back on track, they did another estimate, got the part, and fixed it fairly quickly, and did a good job on the repair.

Dylan and Great Northern Window and Door are fantastic at what they do! I had a door that was having issues and they were able to fix it in no time. If you want a local, honest, professional business to help you with your windows and doors, look no further! Thanks Dylan for being who you are!

Corrie and Mark did a fantastic job. They arrived on time, worked hard and fast and were very organized. Every window they replaced is perfect. I highly recommend this company.

On time, quick window replacement. Clean work, was respectful of my home and family including wearing a mask the whole time. If I ever need window service again this is who I will use.

GNWD handled the installation of our patio slider in our 1972 condo with the greatest professionalism. Due to the condos poor initial construction, and settling over time, GNWD was up to the challenge of getting a perfect fit. We admired their tenacity. They also painted the outside trim and had to make several adjustments so that the trim made a perfect fit as well.In the end we had a perfect smooth sliding door that probably fit for the first time in many years. Overall, we couldnt be happier with how things turned out. We will be using GNWD for all our future window/door needs.

Excellent service and a fair price!!

Experience started with Wes, who helped us negotiate with an insurance claim. Guys did s good job, on time. Good to work with a local company.

Cory did a great job repairing my sliding door!! He was kind, courteous and efficient. The parts for the repair were ordered promptly and the repair was done in a short amount of time. Highly recommend this company.

Excellent service from this local company from estimate to installation. Had another estimate that was actually less expensive but like Dylans professionalism so went with my gut and am glad I did. Would definitely use their services again.

GNW has been our go-to company for any window-related problems. On our other house they helped on a couple jobs and always finished them in a timely, complete manner and always to our satisfaction. Built this house a couple of years back and was “abandoned” (not covered by warranty) when the screen door ripped out and we still needed a crank to open a clerestory casement window. These are things that some companies would say “sorry” but not GNW. They are so friendly and helpful. They fixed both problems and even offered to switch out the handles on our Milgard sliding doors so they’d be easier to lock. Cory was our tech and he is thorough and conscientious. A great guy to have on any project that needs fixing. I highly recommend Great Northern Windows!

I a home owner in Bend, Oregon and have used there service several times . The owner is an amazing business owner and is very honest to me thats huge especially since we lease our home . I know I can give this review with confidence. I spent 25 years with a company that prided themselves on customer service ! And when I receive the level of customer service Great Northern Windows I needed to share it ! Thank you Dylan & Wes for such great prices and professionalism .Sincerely Jesse Norfleet

They were lovely and easy to work with!

Loved this company. They took great care of us after a hailstorm took out 11 large windows and 2 big glass doors. They were prompt, helpful (and very patient) with insurance, and did an amazing job keeping our house from freezing while changing out windows in December! I would highly recommend them for all of their expertise!

Emailed this company concerning exterior doors and interior doors. They called scheduled appointment, day of appointment rescheduled 2 times. The guy finally showed up late, walked around taking measurements, said it was Friday so, with a smile, expect estimate Monday. I waited 2 months for estimate after leaving a couple of messages, gave it one more try. Got a phone call saying, I would be receiving estimate either by close of business or next day, great! I received an email the next day, stating do to circumstances with them they could not fulfill my job. WHAT!!!!! Why did you not just say that over the phone??? 2 months for this!! Totally unprofessional, do not recommend at all.

From the first phone call, everyone was great about getting our project done to replace some windows in an upstairs bedroom and our office. From the consultation to the actual work being done, the staff was fantastic. I can tell you with 100% certainty that if we have to replace any more windows in our house, theres only one company Im going to call, Great Northern Window & Door.

I needed to find a contractor quickly to replace some slides in my windows. I spoke to someone right away who scheduled me to meet that week to discuss what we needed in preparation for the closing of our house. They completed the job quickly and did an excellent job! Each person was incredibly helpful, kind and knowledgeable. They took good care of me! I wouldn’t hesitate to use them again.

Great Northern did a wonderful job repairing my windows. They were efficient and kept me updated when the parts were delayed.

This is the second, pleasant servicing for window replacement by Wes. He arrived early today, and notified me in advance that hed finished another project sooner than expected. Friendly demeanor, efficient, and professional. Have utilized the services of Great Northern for over 20 years and have come to expect the best experience.

I needed to replace all the windows on my 1970s home. This family owned company is professional, well-organized, and extremely committed to quality work. Ill definitely go back to them next time I need any doors or windows.

We are so happy with the professionalism and expertise provided by Great Northern Window and Door. Phone calls are immediately answered, emails are responded to within the same day and arrivals to service appointments are prompt.

The easy to work with people at Great Northern Window and Door did a great job replacing a cracked double pane window panel in one of our windows that had needed replacement since just after the house was built four years ago.

They were very responsive to issues we had with our installation and the crews were very professional. A real pleasure to work with.

Guys did a great job. I had some issues with the trim and they came back out and fixed for me. Would highly recommend.

We had some serious draft problems with our double patio french doors and contacted three companies to assess the problem and repair. Our estimates were surprisingly high. Great Northern Door addressed the problems with new creative weather stripping applications.The cost was quite reasonable and WELL DONE. Thank you Corey.

Great experience with northern window, friendly crews, great quality product and knowledgeable reps.

100% satisfied with the job done. They were prompt and efficient from beginning to end and a delight to have around. We had multiple insulated glass window panes replaced. The bid was fair and we received quality in product and workmanship. Can recommend Great Northern without hesitation and with 5 stars. Thanks Corey, Peter, Jim & Adam

From the person who first took my call, to the man who came to give the quote and install - super pleased! On time, courteous, good work and fair price. Will definitely call back when my windows need attention!

What a dream of a company and employees.I did the purchasing for a mill for 15 years. I am Familiar with great customer service and crappy. Western window is above great. Their communication is literally top notch. Corey was a gem to deal with, never making me wonder what was going on. He called and confirmed everything before the happening. Peter, the gentleman who came out to measure and do the install was equally as wonderful. This company was an absolute pleasure. I will Do business with them again and most definitely highly recommend them.

These guys do great work. I hired them to repair 6 windows. They went out of their way to find replacement parts that were not easy to track down. They performed the repairs in a timely fashion. Corey the repair tech was friendly and helpful. He made a difficult job look easy. Dylan was great to work with also. I would highly recommend these guys for window repairs. I trust them and they went above and beyond my expectations.

Great northern fixed leaks around my front door and large windows. Peter was prompt, explained and had me review each step he took for repair. Excellent service and I would contact them again if needed.

Just had Pete from Great Northern Window and Door come and fix a door for us and the service was excellent!! Not only did they arrive early, they completely fixed the problem and Pete was friendly, professional and quickly knew how to fix the problem. Highly recommend them for their service, quality and expertise!

Fast, professional and fair. Great experience both time we’ve used them.

Great Northen has been our go-to for window repair/replacement company in Central Oregon and will continue to be. They respond quickly and are very knowledgeable. When our problem was more complex than most, they took us up the ladder for more experience and we were given the best advice...even if that meant leaving the situation alone, that was one choice. Their work is fast, efficient, and the price is right. No price gouging! Thanks, Great Northern, for a clear view in all windows! Dont hesitate to call them!

Dylan and his crew are true professionals. Highly recommend for all your window and door needs. Easy to work with from start to finish. Great local, family owned business that is a true asset to Bend!

Great company to work with! Very responsive, affordable, and overall great to work with!

Great Northern Window and Door responded quickly when I contacted them to get an estimate for replacing a double pane window that had a bad seal. They quoted a fair price and honored their time frame for doing the work. I was very pleased with the result and appreciated the great communication throughout the process.

Wanted to put glass in my wood doors. They said they couldnt help and didnt know of anyone who would.

I hired Great Northern Window and Door to replace the exterior pane of my sliding glass door that had become shattered. The entire process was quick and easy. We set up a time for the initial consult to get measurements, which only took a few minutes. The new pane arrived the following week on time and the repair guys showed up exactly when they said they would and had the new pane installed within half an hour. The crew was courteous and professional. I was very pleased with the work and the communication the company provided along each step of the process.

The owner himself came out to our place and he was nice and did a real awesome job. He gave us a great deal and I would recommend them to anyone. Thank you guys so much for helping us.

This company took 5 visits to complete a simple job when it should have taken 3. 1st visit - look at the job. 2nd visit - technician to measure. 3rd visit to install replacement glass. 4th visit to install the last piece of glass that was mis-measured, and to replace the window hinge they broke on the 3rd visit. 5th visit to install the correct hinge that they broke on the 3rd visit. You get the picture.

Will definitely use Great Northern Window/Door again. Called a few places for a broken window on a door. It was an individual pane of glass broken on the inside. The other companies couldn’t/wouldn’t fix and just left me with no options other than to replace the entire door (double back doors). GNWD came out and looked at the door and it was a bit of complicated one (with the trim surrounding the glass) but was able to replace glass. They put in the effort and work it took to get the job done right. They were very professional in all aspects of the service.

This is a great company. We had a window in our home that wouldnt go up because parts had fallen out. This company was very prompt in coming out to check our window, and were able to put the parts back in on the same visit. Our family will be using this company again. We highly recommend their services.

Very responsive and professional with high quality results

Replaced a boatload of windows for me on our new home in Bend. Showed up on time, very courteous and professional, did an excellent job. I highly recommend.

Responsive, on time, great crew. Highly recommended!

Great Company! Did everything the said they would and on time. A special shout out for Brady their installation specialist. I had some special request being and previous siding contractor, which he didnt even blink an eye and made happen. Thanks for everything!

GNW replaced 2 windows with broken seals and replaced the stays for 7 of our windows in which they did not work. They did a great job at a reasonable price. They solved a problem that the window manufacturer Certianteed would not even though they were under warranty.

Cory showed up on time and with everything he needed to do the modifications that we needed done with several windows. It was a pleasure having him working in our home. He knew exactly what needed to be done to make the windows slide more easily and did the fix in a short time. The cost was most reasonable.Well call them again is we have window issues. Outstanding service!

Adam and Jim (and 1 other guy...cant remember his name) as well as Sean via estimate process, were very professional and kind. They were done faster than I expected and I am SOO excited to have my new windows! They did a great job on the install and the trim.

Service was great and a number of options available at a various price points. Workers and staff were professional efficient and cleaned up. Beautiful and efficient windows and doors. Great job. Excellent company. Jason is very good and professionalThis was not our first experience with having to replace and yet we were knocked out. Thanks

Great Northern and Window and Doors really screwed me over! I called them to get a quote for insurance which they quoted $2,040, which I submitted to my insurance and they approved the quote. When I called Great Northern, they came back out to re-measure and said they would call me back. No phone call and I had to chase them down about the installation. A month later, again no one called me back and I had to chase them down again. This went on for several months! I called and spoke to the receptionist and asked what was going on I really need to get his done before my insurance claim expires or do I need to go somewhere else???? She told me If I were you Id go somewhere else!!! Pretty crappy when their own employees tell you should go somewhere else. A month later I starting talking to a guy in the queue at the supermarket and come to find out he works at Great Northern, said he was an installer now going into management, I told him about my experience and he said thats not right! He took my card and said he would contact me next week! Surprise, surprise no one contacted me! After several months with these guys I started looking for other window and door places and come to find out the cost to replace my kitchen window is double what they quoted and now Im screwed because insurance wont approve the larger amount because of the inaccurate quote they gave me. Very frustrating and horrible service! Its bad enough dealing with stuff when your house gets damaged and the challenge of an insurance claim - so much for keeping it local and helping people out in our community when they need help!

Quality outfit. Returned calls promptly and scheduled within a week. Replacement glass wasn’t up to installer’s standard so he rescheduled for a few days later and did it again. Impressive.

They installed windows at our vacation home without us even being there. We were trustworthy, prompt, and did a nice job cleaning up. I love our new Milgard Styleline windows. A great value.

All the above! Excellent customer service! Very courteous, professional, and job well done! Thank you!

Ken and the guys at Great Northern were amazing! I called them about a window replacement part, Ken, was able to track it as in stock item and deliver it all in the same afternoon. Thats what you call 5 star service! Thanks Ken!

Great northern windows is a very professional and easy to work with window and door outfit. They offer free estimates and competitive prices. I have been a contractor for over 15 years. It is always a pleasure to work with reliable professionals. They are punctual and worked around a complicated remodel schedule. I will definitely use them again for all my projects and I highly recommend them for your projects.Thank you Dylon.Hagai AlmogAlmog constructionOregon ccb License # 224081

We needed four windows with broken seals replaced. We received great service from Corey with Great Northern Window and Door. From our first contact through the estimate, window measurements and installation Great Northern met our expectations perfectly. Should we need windows replaced in the future, we will definitely contact Great Northern Window and Door!

Great customer service and excellent work. They were always on time and did excellent work.

Im writing my first review with my Daughters account (not that dialed in on computers). I had been in search of a replacement window balance assembly. My first stop was Home Depot without any luck, they directed me to another vendor which indicated they would need to order the part., or I could try another outfit they directed me to. When I arrived at that location company was closed. In my drive to the recommended company I had noticed the sign for Great Northern Window and Door. Figured on one more try before I was locked into an Amazon purchase and a clumsy time frame to complete the repair. I was greeted by Dylan and was asked what they could do for me. In minutes I had two new balance assemblies of better quality then OE part being replaced. The price Amazon could not touch and I have to agree with the business card I got from Dylan stating problem solved. Glen BeanTHX

Excellent service! This is the second time we have used Great Northern. They are punctual, courteous and do excellent work.

Cory was awesome and did a wonderful job. We would recommend your company to everyone. We were really impressed. Thank you so very much.

Attention to detail and reasonable pricing....Service Tech Corey was excellent! Would highly recommend

GNWD picked-up the phone when I called, set an appointment for the next day and was actually early to the appointment. As a property manager in Bend, I deal with lots of vendors and the team at Great Northern was polite, professional and exceeded my expectations in every way. I was impressed with their service and will absolutely call them again when I need their help.

Jim, Brady, Colson, Joe & Palmer are a great Team, working in freezing fog, efficient and each knew their role and did it well. Windows look great, workmanship reflects pride of ownership. Thanks guys.

Excellent customer service! Very knowledgeable and helpful. Would definitely use again.

Once again, Great Northern Window and Door comes through for us; you guys rock! Great customer service, fair pricing, fantastic follow though and service. I highly recommend these guys, both for new window packages and installation, and repair.

We recently purchased a new to us home and there are some trim pieces that are warping from the sun. Read all the positive reviews and contacted Great Northern. They needed to move the appointment, which was fine, and then the estimator arrived several hours early. Also fine. He needed to do some research to see if the parts are still available. Turns out they may not be. I get it, the house is 20 years old. But the only communication we received was an email stating they decline to work with us. No explanation. That doesnt seem so fine. So I called the office and asked the receptionist whether we could get an explanation. She says she overheard a conversation. Ummm ok. I ask if theres a risk of the windows leaking. She says its the first time shes heard of this problem, says she hopes she was helpful and hangs up on me. Seriously? If it turns out we have to replace the windows its a sure bet we wont be calling Great Northern.

We had 2, time and labor intensive jobs done and they were both completed in a timely manner with quality workmanship. Good company with goood people.

Excellent Customer Service! If you need help with your windows or doors, these are the people to contact. They truly know their stuff.

Great job with our Christmas lights. Professional and efficient!

I loved having great northern work on my sliding glass door Cory who came out did the best job you could possibly coming back several times to make sure everything was right I highly recommend using this company

Excellent company to work with. They did a great job replacing large window when other companies in Bend would not take the job.

Hi Guys,My Timber Ridge home needed the 26 year old windows replaced, and your company did a super job. Everything went on schedule, the inside and th eoutside were left cleaner than before the job started, and there were no problems left to correct-- Ya done good!!Would I recommend your company to neighbors and friends? -Already have, more than onceThank you, and best regardsFrank VP.S. The new windows dont sweat, and they make it quieter, inside.

Excellent service...they had a cancellation and called to see if they could come earlier. Window problem was handled quickly. Thanks Corey!

Great Northern Window and Door provides top notch customer service at a great price! If you need a Window Replacement in Central Oregon I highly recommend you get in contact with them!

I have used Great Northern Windows on Several occasions and it has always been a very good experience. They are very professional!

We were so glad to meet with Dylan and go over the steps of removal of our old windows and the smooth installation of our beautiful new windiws. We appreciated the seamless insallation and helpful prossionalism.

Outstanding work and superb craftsmanship

The service, help, and expertise were all great! Very professional. Thanks, guys

One of my springs fell out that holds up my window sash. Called them for help. Jason called me with 10 minutes and walked me through fixing it over the phone. They could have come out and charged me a service fee but he was super helpful. I will be calling them the next time I need window help!

Great experience. Couldnt have been easier.

The staff are very compassion and caring

Great products & friendly, professional staff!

Great service

Great team!