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Rack-N-Roll
1151 SE Centennial Ct #1, Bend, OR 97702, United States
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Rack-N-Roll

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Ga
Review №1

Can you help me out I got what I want no real issues other than inventory right now is low which is not their fault.Experience is fine not great not bad but fine.

Wi
Review №2

Walked in, bought a new car top carrier, got it installed (for free), and drove out in less then 30 minutes. They keep your purchase history on file to help with warranty issues and theyre friendly and knowledgeable when you walk in.

Cr
Review №3

Great service, pricing and best available inventory in Bend (at least for the rack I needed). They gave me some great tips for the install and everything worked out well. Would highly recommend!

Ad
Review №4

Needed a rack system and they had everything we needed and even had it installed. Thanks again guys!

Ev
Review №5

Everyone I dealt with was nice, however I don’t think I will do business here again. After buying a rooftop cargo box and deciding I wanted a larger one I was told I could trade it back for a larger one. Several phone calls to check availability and trips back to the store they finally had a larger one in stock, but now I was told there would be a restocking fee because I had bought it three weeks prior.Since it had never been mentioned before on the phone or in store it felt like a cash grab.

Go
Review №6

Amazing customer service! my sister got a rack there today for her birthday. They were so great at answering questions and super friendly. They were able to install the rack super quickly Im extremely impressed by their service. will for sure recommend them

Ca
Review №7

Dan and Tim at Rack-n-Roll were absolutely awesome. Before I came here, I tried three rack places up in Washington, just looking for the bike rack I needed. None of them were stocked. Not only did Rack-n-Roll have the specific rack I was searching for, but Dan and Tim helped me transform my van with a totally new rack setup. Theyve saved my trip and Im grateful for how much they clearly care about their customers and thoughtful rack solutions.

Ex
Review №8

I am on my 3rd roof rack from Rack-n-Roll, I keep getting different Jeeps, and this time, Ive been kind of hard on it. My recent trip I broke some of the towers and they have been working with me to fix it and keep it from breaking again. Super friendly, courteous, and full of good ideas on how to improve my setup. I greatly appreciate them and Im willing to drive to Bend and Rack-n-Roll from the Valley because I like the work they do so much.

Ri
Review №9

Two guys working there. One guy at the front desk knows nothing and cant answer our questions. The other guy is too busy to talk to us. I guess they do not need the business.

An
Review №10

Great experience at Bend Rack-N-Roll. I needed a very specific part (threaded hitch pin) which was very hard to find. When I was in Portland I called several shops, no one had the piece. When I got back to Bend my first call to Rack-N-Roll was a huge win. The guys hooked me up with the exact piece I needed, and provided a bit of insight on the other available options. This shop will always be my first call from here out.

be
Review №11

These guys are awesome!! Quick, easy and gave me what I needed!Thanks guys

No
Review №12

Great experience! I’ve been looking for a rack to hold my kayak, but wasn’t sure which one was best for me. These guys took the time to explain the differences and benefits of each one. I highly recommend coming here for your installs.

Em
Review №13

Excellent staff and service! We are on a road trip and unfortunately had our bikes stolen and they clipped our lock to our rack. Rack-N-Roll nicely pulled one out of a package for us!...to top it all off, one of the employees, Matt, covered the costs for us. Such a humbling experience!!! I would highly recommend this shop. Thank you again for your help and generosity!

An
Review №14

I love this place! They are so helpful and patient. I had two Hull-evators installed for my kayaks.They spent a lot of time showing me in great detail how everything works, after the install. I have a friend who had one installed at another location and she didnt know how to operate it when she got home. I had to show her.

As
Review №15

These guys are awesome. Got me set up in less than an hour and gave me a great deal. Very friendly and professional. Much appreciated!

Be
Review №16

Our roof rack started coming off on our drive over from Portland. I had installed it and apparently didnt do it correctly. The guys at Rack n Roll reinstalled it and answered my questions about how to reinstall it in the future, all for no charge, the place we bought the racks would have charged $50.I really appreciate their level of service and expertise.

Ri
Review №17

These guys rock! I already had a ski rack and just needed it installed as Im visiting from Vancouver. Popped me in the garage and I left in 5 minutes all installed. Super friendly. Clean shop and huge selection.

Li
Review №18

Being in the car business myself I know what quality service is... these guys are by far are the best in Bend... many other shops are in town but if you want true quality service and a ton of fun you won’t be disappointed!!! Rack n Roll is by far the Best!!

J.
Review №19

Excellent customer service. Able to answer all my questions. Had everything in stock for our request.

je
Review №20

Excellent service. Helped me decide what I needed to meet my adventuring goals. Fast install.

Li
Review №21

These guys are awesome. They were very knowledgeable and helpful. They even offered some very mildly used parts to knock some dollars off. Im a fan and will use them for any racking needs going forward!!

Fr
Review №22

Fantastic customer service. Jason didnt have one piece of the rack that I needed. Rather than order it he directed me to a competitor so that I could have a complete rack for my up coming trip. Thank you, Jason

Al
Review №23

Love these guys. Their main priority is getting you sorted with the perfect setup for your needs. Loving my Yakima setup, thanks guys!!

Ka
Review №24

Called to set up an appointment and they were able to fit me in same day. Knowledgeable, friendly, very accommodating. Highly recommended.

An
Review №25

I am from Salt Lake City. I have an old Küat rack that was damaged and Küat doesn’t stock those parts any more. That did not stop those guys from bending over backwards to help me get things straightened out directly with Küat, helping me get the correct part shipped to my next stop, and disassembling the broken parts to ensure all would work when I installed the new part. Above and beyond. I’d recommend these guys to anyone.

Tr
Review №26

This will be a great place each time you walk in. Jason is super knowledgeable and helpful. Even when I’m not buying something, these guys go out of there way to be helpful. Thank you!

Hi
Review №27

Best service in town. The salesman Jud was incredible. I will never go anywhere else for racking systems.

Ja
Review №28

Great selection and knowledgeable staff make this the place to buy car carriers in Bend.

Da
Review №29

GREAT customer service. Knowledgeable

Ke
Review №30

These guys were top-notch. They went above and beyond to help us get a broken key out of a bike rack that even the locksmith couldnt fix. 100% recommend to come here if you have any bike rack problems or needs. 👍

16
Review №31

Brought my all black tundra in for a tailgate pad..... Ended up getting a custom powder coated Thule xsporter, a Yakima skybox and two Yakima bike racks. I got a better deal through them then on Amazon plus the install was free!!! Now I got the ultimate rack on the back of my truck, this is an awesome shop with even better customer service, this is the only real place to buy a car rack. Thanks Simon and Truman, you guys kick ass!!!

Vi
Review №32

Excellent staff! Very helpful in helping me outfit my car with a sky box, hitch, and bike rack! Thanks!!!

Dw
Review №33

Took time and answered all my questions,showed me all the pros and cons of racks I was interested in. large selection.

Ka
Review №34

Knowledgeable and extremely helpful. Highly recommended.

Ch
Review №35

People are always super helpful and very knowledgeable. And they arent trying over sell things.

Ka
Review №36

Great, helpful people & the right equipment to rent.

Kr
Review №37

Awesome customer service. Fast service, nice shop!

Sc
Review №38

Excellent service by a great staff. Everything I needed in stock and installed for free.

Al
Review №39

Best selection of car racks in Bend

Me
Review №40

Extremely helpful when picking a bike rack

Ho
Review №41

Love

Je
Review №42

Really friendly and great deals!

Br
Review №43

Jason is awesome .

Kr
Review №44

Called 9 times in 2 days during business hours and NOT EVEN AN ANSWERING MACHINE!!

Mi
Review №45

I lost my keys to my rack and feared the worst, but these guys got me up and running again in no time at all!

Information
53 Photos
45 Comments
4.8 Rating
  • Address:1151 SE Centennial Ct #1, Bend, OR 97702, United States
  • Site:https://rack-n-roll.com/
  • Phone:+1 541-383-1800
Categories
  • Auto parts store
  • Bicycle rack
Working hours
  • Monday:10AM–5PM
  • Tuesday:10AM–6PM
  • Wednesday:10AM–6PM
  • Thursday:10AM–6PM
  • Friday:10AM–6PM
  • Saturday:10AM–6PM
  • Sunday:10AM–6PM
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