Employees were welcoming,friendly and always helpful. Its nice to be able to enter a store completely confused an walk out believe you know what your doing. Thanks everyone π
Very poor customer service from Brandy I believe. I just called to see if a product was in stock and she was anything but helpful and quite rude. She suggested I drive to Mt Vernon for my product and when I explained that that was too far of a drive she just ended the conversation and hung up the phone. She did not offer any other alternative to what I wanted. Hopefully she doesnt make commission because her sales skills need improvement...
Every time I go to Harbor freights I get 10 feet in the store and my hands are full and Im trying not to drop stuff. Im thinking why dont you ever grab a hand basket when you first walk in? Then I get a tap on the shoulder from an employee who helps me out my items in a hand basket. While they tell me it looks like you could use this. We smile and laugh and I usually end up saying you know me to well cause this happens to me every time
I like the store itself. It has a great selection of tools, things you wouldnt think you could need.This trip I was able to find a few things I always forget to look for.The only down side of this trip, is that I was constantly followed. Not sure if its because of my race/ethnicity or what else it could be.Once we were ready to pay, my mate went to ask one of the guys standing around for one of the security cameras, he was told to go ask someone else, because he was on break.So we found someone else near by and she had an attitude because, this being our first visit, we didnt know we were supposed to grab a display card instead of the box itself.She grabbed the box in an aggressive manner and said They come with cards you can bring up instead.I like the store itself, but the employees were pretty rude
Used to buy almost all my tools here. Now its just not worth the hassle
They have raised all their prices and dont offer coupons anymore. Home DepotBetter.
You cant complain about the price and variety of the tools they carry. If you break it, they replace it! Who can afford to pay for a name these days? It affords you those specialty tools you really wanted to buy! The staff is always very courteous and helpful!
Good prices as well as service .
We ask for a small product donation and we were to no!Item around 10.00
Friendly cashiers that make out of staters feel welcome
I recently bought a Toolbox that I was unable to transport with my car, so I called and asked if it was possible for me to have a coworker pick it up for me. After verifying with the manager, no problem whatsoever. Thank you for the great customer service!
Cant seem to open on time. Spent 15 min after 8 am in the rain
Low on supplies but was able to get what I needed
They never have everything you want. Been there 3 times trying to buy a batteries for a drill I bought there. Every time they say it will be in next Thursday, or next Monday. Go back and they give you another date. I went to home depot and got what I needed.
Excellent variety of tools and such.
Very friendly staff, actually helped me load some heavy items I purchased.
Got straps and red cord holders to secure a table in my car.Was not disappointed they continued to be helpful even though their system was being difficult.
Great people and good prices
Good for basic stuff but the lines at the cash registers tend to take a lot of time.
Good prices for tools that dont need to last a lifetime. Kind employees
Good customer service & found everything I needed and then some.
Friendly staff, great options at great prices
Amazing prices and knowledgeable helpful salespeople
Have great prices but their tools are sort of cheaply made.... But for someone who doesnt make a lot of m$ney, its totally worth checking out! π (And just an Fyi- dont take it personally if they follow u around and make u feel like a theif bcuz they do that to everybody! Lol)
Good place to pick up some cheap tools for a very inexpensive price.
They had what we wanted
Many tools I can find and see if they are the right fit for the job I need to do.
What can I say I love and hate this place? Took a place to go to get cheap tools get the job done fast. I just said I wish they had better quality tools. I would just like to say I did go in there the other day and was pretty impressed by the manager. She shes always doing her job, but she kind of went out a way to help me out. And thats the type of things that I like to see thats keeps me coming back. Thanks harbor freight manager .
Good selection of Handy items, staffed by direct and to the point professionals.
Inexpensive but due to covid the store was not stocked as much as normal times
Love this place, perfect price for, ok quality,always come here for some tools that will last a year or so, sometimes.....
I shop here a lot and I always have a good time finding what I need some things I just want. Never a problem.
Love the prices . great customer service. Large selection
The best place for tools π§
A lot of variety here and very affordable!
Favorite tool shop. It works for me.
Not my kind of store.. husbands man cave. 5 π cuz likes this store
They have needed tools and items that everyone needs. Good pricing, quality, great staff. Extremely helpful willing to go the extra mile to help you.
You can get some decent deals on made in china tools here. Becareful though they have some tricks up there sleves. Went in there for metric wrenches, an 18mm to be exact, and they have them but you have to buy the 150$ set to get it. the 24$ set has every size but the 18mm, go figure.
Great selection for the price and the service is A+
Prices are resonable. Tools vary in quality. Keep having a hard time with returns due to the weak design of the item.
Customer service was excellent.All the staff were courteous and helpful. Store was easily accessed and clean.
Semi crowded but always a good place to look around, always something unique and new to look at!!
Good tools at great prices. Very helpful staff.
Quality tools, large selection and friendly staff!
Great service, make sure to use the coupons they often provide for the best savings. You can coupons on get their app, find them online, and in the monthly mail if you sign up with them.
Its open and has lots of great tools at reasonable prices.
Good selection and inexpensive. Decent quality. Just take care of it and it will last you Jackie is the best there!
What guy doesnt love tools and stuff? To me a visit is like going to Disneyland for old guys
Always lots of good stuff at great prices!!
Its an excellent place to buy tools that put americans out of manufacturing jobs.
Helpful service got what I was looking for and out the door and under 5 minutes
Just wasting time
Scott thank you for all your help last night helping us loading our 56 inch toolbox into our van. Scott took care of my toolbox like it was his own. Despite what the circumstances were for you last night you went out of your way to help us and didnβt leave us stranded in the parking lot. thank you again Scott!
For the price they have good tools, their small engines have come a long way and are reliable. Clean store and helpful staff
I purchased a 16 gauge stapler/brad nailer 3 years ago and have used it occasionally until recently when I used it to staple down new underlayment in our house. Using approximately 8,000 to 10,000 ΒΌ crown 1Β½ and 1 staples I only had the stapler jam on a staple ONCE; and that was just before I finished the job!Excellent tool!
Great place to get cheap tools. Some are good value others are junk, so keep your guard up. Grab a flyer when you walk in and use the coupons for free stuff or 20% off.I find the sockets, wrenches, and jacks to be good quality, I dont recommend getting battery powered items here. Unless they use standard batteries such as AA.This store is in a busy shopping center and far from the freeway. I cant wait for the store in Mt Vernon to open up.
Great prices, friendly staff. Great for your basic tool needs. Some things have lifetime warrantys like tape measures, tool kits, and more.
The staff is friendly, helpful and stock is always on Point
If you dont live harbor freight you must nor like money or tools!
If I could I would buy one of everything, I love this place,man toys galore
I bought a 1 ton engine hoist from Bellingham location on Black Friday. Turned out to be a great product. Unfortunately I was missing 2 parts. Not storeβs fault. Came from factory like that. Called up the store and they said to come in and they would try to help. I was shocked. Never expected such a helping attitude. Big shoutout to Brandy and rest of the crew in providing the missing part. I found the store to be very well run and organized. This kind of attitude is rare in retail environment these days. These folks care and it shows. I will be returning in future.
Had what I needed, Moline at checkout
I would say Harbor freight is a medium type tool store
I live within walking distance from it. Very dangerous.. As I am always finding more good things and tools to buy there. Nice, pleasant helpful staff, great prices and selection. Just know your needs and what quality of tools you want.
Great pricing and great selection.
Customer service is great, plenty of staff to help unlike bigger stores, great sales! Tool store that is very female friendly, several young gals to help. Ill do more business there.
Although they were out of the product I wanted their service was still outstanding.
Cant say enough. Awesome service, prices and products. Fantastic return policy...if you even have to. I have purchased everything from drill bits to their Predator engines. Dont miss out or waste your money, GO TO Harbor Freight!
Great staff and lots of great products
Never have the advertised items I want in stocks. But hold on to thee display models like fn gold
In my opinion THE place to get tools in town great selection, prices, and most all the workers know the tools and products they sale so its a quick shopping trip there for a low price
Great deals close by π€π€π€
This is an amazing store filled with great tools at Warehouse prices. I got all my air tools in one visit to put my little woodwork shop together at a great price. The staff is really knowledgeable and super friendly. As I add to my tool inventory, Harbor Freight will be my first stop every time.
A great selection of a wide range of tools and accessories.
A pretty good selection of pretty good tools. When its a show stopper this should be the first place you go to regain positive momentum.
Great prices for the most part
Lots of fun and got what I was looking for.
Huge discounts compared to the other hardware stores.
Great prices for tools to fill your shop/chest if your a newcomer, quality of tools has drastically improved over the years.
Good prices and helpful sales staff. The tools are not the highest quality, so dont expect years of daily use. Better for the homeowner/hobbiest/weekend mechanic.
How to get some tools 4 work
I have to specially thank Scott for helping us out, God bless you and wish you all the best, we love our tool box, incredible value.
Awesome selection of tools at great prices and friendly staff
Candy store for men.(and some women I know to I suppose)
Inexpensive, and they gave an expansive selection of good quality items. I come down from Canada to enjoy the great deals they always have, as I receive the e-flyers through email. Love this place! I highly recommend it!As far as that guy who referred to us as Crappy Canadians on his review. You sir, are a numbskull. F2 the ucker.
As always they had plenty of stock and short check out lines. Just a great place for what Im looking for.
Employees care surprisingly a lot for retail. Unsure of electric tool quality. Otherwise, some tools are junk (some of the dikes style clippers for example). However, much of the sockets and impact sockets are good. My entire 1/2 socket stuff is from them. whatnot is good. If you can find Icon on sale it is quite good. The breaker bars are great, saved my rear end many times. Also the icon torque wrench is nice. Lots of other things here for car care, tarps etc. Also got my Jacks and jackstands here. I have seen entire one man companys run from these tools alone. Race cars have been built by enthusiasts (Mazzei formula 4 rotor rx7, rob dahm 4 rotor, boosted boiz has many tools from HF). Just be careful but its really a great store.
They mailed it too!
Good people I know here for a lot of my hardware supplies I just wish that they had a bigger store with more variety for nuts and bolts and other miscellaneous items oh well Beggars cant be choosers
Prices are great. Remember that youre not buying SnapOn here, so you cant really complain when a $3 screwdriver doesnt last 10years. Great value for the $$ spent.
Harbour Freight has lots of great tools at really good prices. As a canadian, despite the exchange rate and travel it is much cheaper for me to come to the store to buy my tools. They have excellent value on items such as clamps and other hand tools, many of which have lifetime warranties. The customer service here is also great and all of the staff are really kind and can answer any questions that one might have. I would definatly recommend this store to anyone who wants to buy tools.
Incompetent
Good place to go and get tools fast good helpers
Big fan of HFT for many years. As many people are saying, watch out for junk, but there is a TON of stuff there more than worth the price, especially when on sale. Use your common sense, and browse through the product reviews. If you are a contractor, you know what you are looking for, and dont need my review. But for a homeowner/handyman/hobbyist, many hand tools, air tools, power tools, electrical and shop supplies are great, and will serve you well for a fraction of the price elsewhere. No problem with this particular store. Coming across the border, I often have to call them to confirm the stock, and they are always willing to put stuff on hold for me if needed. Unlike some reviewers, never encountered rude staff there; always nice and helpful people.
Didnt have what I was looking for but was good service