Had lower ball joints replaced on my 07 Taco. While there were some communication snafus that might have cost us a day, my overall impression is that theyre conscientious and competent. Had a couple of conversations with owner who is super cool and left me with very positive impression regarding his character. I brought it back for an alignment check after a few weeks and they were very cool about taking care of it. They saved me $500 off dealer parts price as any non-dealership service should. I would use them again.
I heard great things about this place, and so I gave them a shot. Seems like the work they did on my car is good, but the experience was less than thrilling. Need to work on Customer Service, need to train your service writers a little better. The young man who helped me barely seemed to know what he was talking about and they didnt call me to go over work and pricing before theyd actually completed some of the repairs and put on parts that I was then charged for. Overall service was good ...but I probably wont go back due to their lack of organization and how stressful the experience was overall.
They fit me in same day, I ended up going somewhere else (no fault of theirs) but they were great to work with. I would give them my business in a heartbeat
The best place to get your car serviced! The owner is honest, and the work is solid.
I wish we would have found Shane a couple years ago, as we have been to multiple shops $$$ trying to get a suspension problem fixed. Shane and his team were able to diagnose the problem, get the proper part and work with our schedule to get the job done. These folks are very transparent and fair. This shop has good vibes. 10/10
The owner is very knowledgeable & honest. Rest assured your vehicle will be in great hands....
Shane and the team have always been there for my family. Luxury vehicles arent easy to work with and its so hard finding a trustworthy mechanic. Alignment & Brakes Plus is always our first choice. Thanks guys!
Highly recommended. This local shop is very honest unlike some of the chain shops that always try to make you buy unnecessary parts or service. If anything is needed they will contact you right away and let you decide. I had two of my vehicles serviced here and they always were quick, courteous, and professional. My steering wheel was tilted and after receiving just a front wheel alignment my car drives like new! Call them up now and make your appointment, dont bother going to those chain locations that only want your money.
Alignment came out perfectly. Appreciate the extra time put in to get the steering wheel to sit straight with the electric steering drive. Interior headline did get dirty during the work but it was taken care of at a detail shop the next afternoon. It ment another trip and some of my time but these things happen and it is how it is handled that matters. Im a happy customer in the end.
Went in for a wheel alignment, and got a tire rotation. Excellent service, and great communication here. I highly recommend!
Shane and everyone else there is great! Very dependable, high quality work. I have been taking my cars to Alignment & Brakes Plus for nearly fifteen years and they’ve never let me down.Highly, HIGHLY recommend!!!
I had an 07 GMC Yukon that broke down on the coast of California when I was moving back here. It went to 3 different mechanics in California, including the gmc dealership. None of which could figure how to fix the issue, and we’re basically telling me it was totaled. I got the car towed up to Bellingham later that month. I described what was happening with the car to Shane and he was able to tell me what was wrong with it and how to fix it before he even saw the vehicle. It was still a pretty big repair to be fixed, but they fixed it. It is now back on the road good as new and I couldn’t be more thankful! I Definitely have a go to mechanic in Bellingham now.
Skilled technicians, very reasonable prices. Oh - and just nice people too. The plus means they do a lot more than alignments and brakes. I send friends and family to this shop.
We had a must do brake job on my daughters 2013 Ford Escape. They were very accommodating with getting us in, allowing us to leave the keys, and park the car overnight. They were in constant communication letting me know what was going on and just how bad the brake job was. They were more than fair with their assessment and their pricing. Shane is coming in tomorrow (Saturday) on his day off to make sure that everything checks out okay and we get the keys.With the constant communication, the willingness to go above and beyond, and the service, I would recommend without reservation, Alignment and Brakes Plus.
Nicest guys ever! I called just to ask for an estimated time on my car, and I got a full run down of what they’ve already done, what they have left to do, and things they noticed a long the way. There was no pressure for me to fix a few other issues I was aware of, they did what I asked and a few extra things that they didn’t charge me for! I will definitely be going back for future work on my car.
Brought my vehicle in due to an alignment issue and the staff were very professional. They took care of the issue better than the dealer did and their prices are a lot cheaper. I will definitely bring all my vehicles here in the future.
Been going here for many years with different cars. Honest, reliable service every time! No up sell or unnecessary recommendations like a lot of places! Staff is always friendly and professional! Won’t go any where else👍👍
I took my truck in for an alignment. Shane & his staff aligned the truck, tightened the tie-rod bolts, aired-up the tires and were overall very professional and courteous. I also left with a handful of recommendations of some shops in the Bellingham for issues outside of alignment/brakes. Will definitely go back. Thanks!
They were able to get my Edge in their shop very quickly to get my rear brakes replaced. Great people, great work and now I feel safe driving my car again. I will definitely recommend them to family and friends.
Great place! Very nice people! They work with you and they really want to get you into the best car possible that is right for you!! I was referred to them and I will def send others!!! 5+⭐
Shane & his crew are great—friendly, knowledgeable, and real. They attend to my car’s care without up-selling the job. Better yet, I’ve always had good advice and lasting repairs. I appreciate this neighborhood shop! Thanks guys!!!
We were not able to get the job done I initially scheduled for.. But we will be back once we repair this other bigger issue you guys diagnosed and made us aware of. Thanks Gentle men see you guys again soon!
The BEST place to take your vehicle for anything! Friendly staff, great prices, & most importantly, INTEGRITY, which means everything to me!😊I had work done on my car there in the past, but just this week, I called regarding needing a new truck battery & explained my limited finances, so the owner, Shane, referred me to Pacific Power Batteries, who were just as amazing as A&B Plus. It saved me over $100!Unfortunately, most auto shops treat women poorly, as if were clueless, & they take advantage of us, financially.You will NOT find that level of disrespect from A&B Plus OR PPB!Thank you all so much for making my life so much easier & treating me with the utmost respect! I will continue to refer your business to everyone I can!
I have been coming here for many years now. Shane is the absolute best in whatcom country. Honestly is everything when it comes to car repairs and he is honest trustworthy and professional. I highly recommend this shop.
My brakes were making noise, so I took my truck to their shop. After a short amount of time they told me my rotors were just a little glazed over and didn’t need work. I appreciate their honesty. Plus, they did an oil change for a decent price.
Our company uses these guys all the time and they rock! I recently got an alignment on my own car and they were great. They only charge what is necessary and always look for ways to repair and adjust before replacing and overhauling. I would highly recommend.
Received advance details of possible work that might need to be done, so I had no surprises. There was no extra work, they did only what was necessary. Very honest, straight forward and pleasant experience. Harmony Motors sent me here, and I will confirm, if Harmony Motors says they are good, then they are good.
I have been a customer for years. Five star-PLUS! Shane is honest, professional, affordable and his mechanics are superior.
Quick and efficient. Diagnosed my problem over the phone and confirmed it when I dropped it off. Had it done quickly and for a fair price. I refer my customers to Alignment & Brakes Plus often, but this is my first personal experience and I am beyond satisfied. Well done guys. I highly recommend Shane and his team at Alignment & Brakes. Thanks!
I couldn’t be happier!From my first phone call to when I picked my vehicle up after the repairs were complete, the process was seamless! The service write, Joel, was knowledgeable, answered all my questions with patience, let me know what needed to be done right away, and gave recommendations for what needed to be done soon. He was very thorough and made it clear that I was leaving my vehicle in the right hands. I have, and will continue to, recommend them to friends, family, co-workers, and anyone else willing to listen. Thank you Joel and Alignment and Brakes for taking care of my car in a timely and cost-effective way.
Shane and team are awesome, straight forward. They do solid, reliable work at a fair price and theyre not going to try and sell you stuff you dont need. Ive used them for a number of our cars and trucks and will continue to do so in the future.
Professional and friendly over the phone as well as in person. I’ve never felt “sold” on anything. I really feel these guys are on my side. Thank you!!
He has worked on my fiancé family’s cars for generations. He is honest, fast, and very kind.We have gotten cars from him and they have lasted for a long time.I went there because she told me how great he was and I wouldn’t go anywhere else.Thank you Shane and everyone there for all the work you have done on my cars.
Outstanding experience with water pump replacement. Will return.
The best option for all car repair needs in Bellingham and Whatcom County!
I needed an after market leveling kit installed and an alignment done on my vehicle so I googled and found Alignment and Brakes Plus. This was my first experience with them and I have to say they’re all and more of what you read under their reviews. I was given a quote over the phone to have my leveling kit installed and I went for it. The install didn’t go as smoothly as expected due to unexpected challenges on the vehicle. Now instead of throwing the estimate away and charging me an arm and a leg for labor, they stuck by the original quote and charged me exactly what they said they would before starting. Not sure you’ll find many mechanic shops that offer that level of integrity. If any of my vehicles need attention large or small this is now the shop I’ll be a repeat customer at.
Great service, very fast and more than fair pricing
Great place, great staff, excellent work. And above all the owner, Shane, whom i have known at least 20 years is a very honest man. I would recommend this place highly.
Shane was so kind and really helped me in a tough situation. I will absolutly be back. Its great when you find people you can trust!
Shane is one of thee coolest guys I know.He will treat you right! Professional and competent!
Great explanation about what the repair options would be, and precise as to the cost. (The bill was not higher than the estimate.) Needed some adjustments a few week later, and there was no extra charge when came back. Very happy with this company.
These guys took the time to look over my vehicle and explain what needed to be done. They were unwilling to accept any money for their professional assessment and instead steered me to another shop to have the work done on my lift. After I get what needs to be done to my vehicle, there is no doubt I will be using this trustworthy shop to work on my Jeep!
Alignment & Brakes plus went above and beyond fixing the issue we had when we brought our car in for repair.The most amazing part is that they fixed issues that we didnt even know we had and on top of that they didnt charge us for the extra time they put into our car.Thats almost unheard of these days, especially when the they already brought the cost of our repair down to meet our budget.Alignment & Brakes Plus are honest and reliable above and beyond all others.Thank you guys.😁
I have known Shane OConnel, the owner and operator of Alignment Brakes Plus, since 1997. Shane has also been my go to mechanic for all thoseyears. His work has always been exactly what was needed and never has Shane recommended anything that was not needed or necessary. He is very knowledgeable, honest and professional about his profession. I use Shane for any problem that might come up with my vehicles. Thank You Shane for keeping me on the road for all those years.
Good experience. Shane was helpful and knowledgeable. The mechanic that did the work, loved working on VWs and took care of my Passat like it was his own. Great work! Thanks for getting me back on the road guys!
I have been taking my car here for years. Shane is an honest and through mechanic. I always trust his judgement. If you’re looking for quality work and fair prices, I highly recommend.
Amazing service! Went in for an alignment on my jeep and ended up needing more then just that. Pricing was fair and Id definitely recommend them to everyone. John was especially nice and when I brought the family to come with me to pick up the vehicle he was beyond amazing with my little ones. We found our new shop. Thank you!
Been here on multiple occasions for multiple cars with various issues. They have always resolved to issues quickly and completely, without over selling or over charging. I definitely recommend!!
My check engine light came on on a Sunday and I called around everywhere trying to get in but the earliest I got was Wednesday everywhere else. I called here, spoke with Joel and was in within the day. Joel was very attentive and informative. I thought it would be an overnight fix because I dropped it off at 2pm but I received a call by 3pm stating it was ready to go. I will be taking my car here from here on out.
You guys, you cannot find a more honest company than this one right here. I called at 1pm on a Friday and he squeezed us in for a brake check. AND they were able to replace them same day. After inspection the owner asked my husband if he wanted to take a look at the brakes and drums they were inspecting to see for himself how they looked!!! What kind of shop does this? It is so awesome! So honest and trustworthy. And LESSSS money than what les Schwab was going to charge us and Brake and Alignment Shop did MORE additional work. We will be coming back here forsure and recommending them to friends and family. It’s so hard to find a mechanic you trust and that doesn’t overcharge.
Theres good shops and bad shops, but this is a great shop. Best in town by far, and theyll even give you a loaner car if you need it!
Shane has always been great to work with. Honest mechanic. Good work at a fair price.
I have taken my vehicles to Shane and his amazing crew for years. They have worked on three different cars (95 Chevy Cavalier, 93 Toyota Camry, and a 2005 Honda Civic) during that time and have done a phenomenal job. They have always treated me fairly and given me great prices. They have even discounted my services when circumstances didnt go my way. They clearly care deeply about their customers and their service is top notch. Highly recommended! Best mechanics in Bellingham!!!P.S. John is the best!!!
Quick. Respectful. Kind. Knowledgeable. Honest. Atmosphere: small waiting room, clean. Has a multiple recharge station for electronics, nice. Has a key drop if needed.👍
My experience with this company has been nothing but positive. I first heard about this through a body shop close by their location. My truck has been having brake issues for some time. I took it to two other shops with no improvement. When I took it to Alignment Plus the owner took the vehicle for a drive and returned with recommendations. He was spot on as I found out when the repairs were completed. Great job!! The shop isnt much to look at, but they know what they are doing and I would highly recommend them!!
Great job! I will refer others.
Honest, hard working, fair prices, and friendly staff. I cannot recommend this shop enough. Youll never encounter a crew with more integrity than these folks.
We always get professional, courteous service here.
I have used Shanes services for years. He is honest, and fair. never tries to sell you anything you dont need. His work is high quality. never had any complaints about this shop. A++
Ive taken my car, my sons truck, Ive recommended this shop to friends for their great service and excellent workmanship I would not take my vehicles anywhere else. Alignment & breaks do so much more than that they are my all around mechanics!
Experts who get it right, who insist on the best result for their customers. Easy to work with, fairly priced. Highly recommended.
Another shop in town put a pitman arm in my vechile and told me that I needed a new gear box. Brought it over to these guys and they found out differently. Ended up saving me couple hundred dollars. A mechanic that you can trust. Cant beat that.
Excellent customer service. Performed a complete alignment on my Land Rover in a very reasonable amount of time for a very reasonable price 👌
Very straight forward and honest. I highly recommend this shop for your automotive repairs.
Friendly staff, prompt attention, on time appointment, phone charger, comfortable lobby/waiting space. Free coffee, reasonable pricing, accurate work. What more could you want (Netflix? Lol).
Dropped the car off and was done quickly with print out of how alignment was corrected.
I came in for a second opinion about suspension and alignment. They offered a better price than what I was initially quoted for and were honest about what actually needed to be worked on and why. Wonderful customer service also. Ill definitely be back for future work!
Great service, 10/10! I came in with a horrible oil leak which they looked at free of charge. They replaced a gasket to stop the oil leak and everything seems to be running great! I am really happy with how things went here. They were friendly, polite, & stayed true to their original quote, even though they topped off my oil due to the leak as well as fixed my driver side window that was off of the track and couldnt be rolled back up once rolled dow, free of charge. I felt like I could trust them and they did a fantastic job. Ill be coming back to them when I get my transmission fluid changed as well.
Shane is honest & knowledgeable. Weve been bringing our vehicles here for several years, and have really appreciated the fast, friendly, fixed the first time service!
I was referred by my mechanic to Alignment & Brakes and I would recommend them to all of my friends! They were thorough and professional.
Great service and affordable pricing! Been using them for the last 7 years and never disappointed me.
The team there is really nice and knowledgeable. My truck runs and drives super straight.
Great work. One of the most dependable shops I have been to.
Dropped the car off and it was done the same day...the alignment was straight and the price was less than we expected. Great owner and staff and I highly recommend them.
I trust these guys so much. I sit and wait for my car to be done, they come in and talk about how they want to check and make sure the car is 100%, not just the issue that was there. They always charge fairly, if not always try to save you money! I dont want to go anywhere else with my car when it comes to alignment and brakes and tires etc. they truly deserve the five stars they have!!
Great place awesome service!
Had to give them a try after all the 5-star Yelp reviews and positive comments. I had an appointment and brought them a vehicle that was a challenge to work on due to its height. At first they thought theyd have to turn me away because there was a confusion about my appointment. Then they thought theyd have to turn me away because of the height challenge of the vehicle. But then the owner created a work-around and they were able to do the job. There was a parts challenge, but it was professionally worked through. The 5-stars is because they authentically wanted to do right by me and they dealt with the challenges professionally.
These guys are honest and professional. 1st experience was a reference to another mechanic that resulted in an incredibly good deal on a Subaru Legacy muffler repair. 2nd experience included them spending hours trying to diagnose a very tricky electrical issue on my Toyota Highlander. Since they were ultimately unable to confirm the problem they didnt charge me anything and referred me to another trusted mechanic. That is the REAL DEAL. Will definitely be back.
Best, honest and professional Staff. Shane, Joel (front office man) and mechanical staff are the best and repaired my vehicle quickly. Thank you
Great service. Very knowledgeable.
Excellent and quick service! Got my car in and aligned perfectly.
We have now purchased two cars from Shane and had nothing short of excellent service. I took my boyfriends car for an oil change elsewhere. They checked everything out and quoted us more than $1,300 to repair the brakes. I took it back to Shane and his sales rep said thats absurd and only charged $660 for all of it. They did an outstanding job at half the price. Shane and John have amazing customer service and I highly recommed this shop to everyone!
Took the car in in the morning.Was ready by the afternoon.The price was great too.
Great service!
Polite and kind people who know what to do for your car to be in good shape.
Great work fair price. Car done when they said it would be.
Theyre very thorough and good at what they do. Loel is very patient and happy to answer every question you could possibly have.
Great experience and the owner was very polite
Great service. Very good pricing. Fair and knowledgeable. Have used with multiple vehicles for many years.
These guys saved my . I had an estimate from a big franchise shop on James St that was scary - demanding the replacement of a lot of alignment and suspension parts bringing the price to $1500. After Shane and his crew looked at it, they said all it needed was a wheel bearing on the right wheel and shocks which I was able to get used for $100. In conclusion, the repairs cost a fraction of the price the big boys were calling for. I feel sorry for anyone that gets taken by them.
After only two weeks of use on my new brakes that Bellingham alignment and breaks installed, A part failed that was no fault of their‘s and even though they were very busy they managed to get my work vehicle in and repaired by 12 o’clock the next day ! I really appreciate their fast honest and hard work !
Wery good place and good service
Thanks Shane love the AVALON??
I called and told them what was wrong and they said theyd try to squeeze me in the next day. They take a look next day and show me the problem which was quite apparent. Right caliper on brake seized, rusty and discoloration. All fixed and no more steering wheel wobble. Well done. All in 24 hours of when I called.
Awesome service and great people
My trucks front left brake caliper seized this morning and it became almost undriveable I was desparare to get back on the road and to work. Limped my truck over to Alignment and Brakes Plus at about 9:30am without an appt. where Matthew & Dane went above and beyond my expectations. They worked me into their schedule, made the repairs and got me back on the road by noon. These guys are awesome and were extremely reasonable on price of repairs. Best experience Ive had a repair shop in a long time.
Shane has been doing the alignments on my vehicles for as long as hes been in business. Hes trustworthy and does a great job!
Really friendly service, provided detailed feedback on my car and helped me figure out exactly what I needed.
I have had excellent service from Shane and his staff. Ive taken my Subaru there twice. The first time, I had my front pads, calipers and rotors replaced for significantly less than other shops quoted me. After i got the car back I had a slight issue with the calipers sticking and I took it back the next day and Shane made sure to squeeze it into his schedule. I had the car back and working perfectly within a couple hours. More recently, I took it in to have the rear brakes looked at. It turned out to be something else but Shane was super honest and didnt even charge me for looking at it. If you want honest, reliable brake service, this is the place to do it.
Shane has been like a friend the thru years. Hes always helpful and does great work. Id recomend him to all!!!!