I called with an issue regarding fret buzzing, the great employees here offered to take a look at it before having to wait weeks for repair. My problem was resolved and am truly grateful for their help. These are good people!
This store is amazing.. The fact that I brought an entire zoo of kids and no one got impolite about it was astounding to me. Most of the time when you bring children into a music store you are immediately treated different but this was not the case. Aside from that, these guys were soooo polite and helpful. They brought me equipment to test out an amp I wanted, discussed the best options for me as far as payment and were just outstanding on price. I don’t think I could recommend this place enough. I will definitely be going to them for my future music needs. This just feels like a good down home midwest music store where you relish going in to snag the latest and greatest gear.. Also, if they don’t have it, they will order it! Prices cannot be beat.
Zack was awesome! he took the time to make sure that what i came there for was met and to the best of his ability! everything and everyone in the store is perfect! i went in yesterday to trade 2 guitars i had in hopes of leaving with a new drum set, and Zack made sure that happened!
The staff is very friendly and knowledgeable. Can carry a nice conversation while still attending to your needs . They have a pretty good selection on hand . Prices to vary depending on what you buy .
Love the Bellevue crew ! They give you big hugs and kisses when you buy cool things, at times theyve even been known to nibble the ear ever so softly, just because they can! Aside from the crew all wearing Barry Manalow suits, they pretty knowelable... hey, Watch out for the little dude with glasses, hes always Sniffing around butts. Yet maybe its just cuz hes short...hmmmm. lol these guys are great!
We came in to Dietze today to get ready for beginning band.Kyle met us right away and got us everything we needed. He throughly explained everything to us and got us set up pretty quickly. He had excellent customer service!
This Dietze location is by far the best one. This is due to the friendly atmosphere that both Molly and Coop create. As soon as we walked in, Molly greeted us and made us feel comfortable. Coop took care of us and answered questions. Both are genuine people. We first went to Guitar Center the day before, with a guitar already picked out but because of the poor customer service we didnt give them a dime. We went to Dietze today and we walked out with a great guitar and amp for our son. I will definitely return to this location. I recommend to anyone that they will be treated great here by Molly and Coop.
My son started band for his 1st year going into 8th grade. I am clueless when it comes to band. I called asking about certain sticks the teacher requested that my son use, I called the store and Brian answered was super helpful found the product I needed. I came into the store with my son shortly after and Brian was there again was super helpful. Explained everything in a way I could understand. Hands down the best customer experience I have had in a very long time. We walked out with 2 different kinds of stick and a rental of the instrument my son chose to play. I couldnt be happier and now my kiddo is excited to start learning this instrument. He was nervouse and intemedated. He is now in his room setting up his instrument happy as a kid on Christmas. Thankyou Brian from the bottom of my heart for making this such a wonder experience for us!!!!!!!
Always wonderful service and selection. Just ask and they can get most anything.
Dietze Music will be the only guitar store I shop at in Omaha. Not only is their selection excellent, but their staff push the store above any other in the area. No matter your need or how busy they might be, their folks will always stop to help and answer any questions that you might have. In addition, they are always willing to work with prices for you. Every time I come out of the store, I feel like I received excellent products at excellent prices (sold by excellent people, like Bryan!). They also do top notch repair work!Bottom line: One of the best music stores in Omaha! Highly, highly recommend!!!
The team at Dietze is absolutely awesome! Very helpful everything I go in.
Very helpful and friendly. Great place for guitars.
Stopped in on Saturday, Daughter is starting Clarinet. Cooper was a huge help, very knowledgeable. Good group of employees there. Thanks for the help Cooper, and the rest of the Saturday crew!
I played guitar on an amp and nobody made fun of me 10/10
Molly was super helpful and patient when I first contacted the store about buying a guitar. As someone who is looking for a new hobby with no experience, she was super friendly and knowledgeable! She gave me the time to really look around and ask questions without feeling bothersome or rushed. A great employee & location. Very relaxed and chill.
Nice music store for the Bellevue area, friendly and helpful staff.
Hands down the best music store in the area! The employees are super friendly and helpful, and they give good advice without pressuring you to buy anything. They have a good selection of new and used gear. The environment isn’t competitive or elitist like some other music shops can be. It’s all around a great place to go!
Amazing staff - everyone was friendly, helpful, and knowledgeable. Great selection and competitive prices!
Great place always wanted to stop by there
Dietze music is awesome. Great customer service and guitar instruction.
Amazing place and amazing people. The people that work there actually know stuff about instruments. They can look at something and actually tell you whats going on and how to take care of your instruments. 10/10 and never felt pressured to buy anything. Made it 100 times easier to trust them when they said my instrument needed something new. They werent looking to make a sale, and I like that. Chill atmosphere and great customer service!! Will go again very soon.
Molly was very helpful. I would go back for anything musical.
Nice selection of instruments especially for band students. You have the option to buy, rent short term, or rent with the option to buy if your child chooses to keep the instrument. Very affordable payment plans too.
Very nice and helpful staff, I recommend you talk to Cooper while your there, super cool dude, knows ALOT about music and instruments
Friendly and knowledgeable staff. Good prices and the store looks great.
Very cool staff and lots to offer. Will be back for sure.
Competitive prices, very helpful staff. They helped me pick a first guitar which I am very happy with. I highly recommend this place.
Really helpful staff that were very knowledgeable on what I needed. Were quick to point out all things that I could use and went as far as to make sure they knew everything about my wants and needs before suggesting.
Dietz Music in Bellevue is a wonderful place! The employees are always very helpful and knowledgeable. I took in a very old accordion that belonged to my mother. It hadnt been played in many years. I wanted to make sure it was still OK to play. They sent it to their accordion repair person in Lincoln who went over it and made a few suggestions to me by phone, then sent it back to the Bellevue store. I highly recommend Dietz Music!
Excellent service and a wide selection for all your musical needs.
Great music loving folks working here. They were awesome helping my son get what he needed
Incredible prices! Friendly and knowledgeable staff!
Nice little shop. Seemed to be mostly guitars. Staff were friendly and helpful. Got a guitar restrung and tuned for a good price.
Okay customer service. Friendly workers. Good hours. Large variety of items for sale. Usually hard to get discounts or move prices for deals, however, items are good quality.
Best music store in the area. Small but good selection. Awesome staff, friendly and knowledgeable. Great instructors.
I love this store I even got a flute and my music stand they are all nice. I suggest you to go there have fun. 😁
Amazing costumer service from Kyle Groh. Very helpful, explained everything and was happy to help us though our first time getting an instrument for my son.
Staff was very helpful and knowledgeable, lots of instruments to choose from
Extremely happy with my guitar purchase! Great friendly staff! Very helpful and knowledgeable. Jeff Zach, Jeff Michael, Jeff Cooper, Jeff Paul and Jeff Kyle are all great!
Such great awesome and fun people to deal with!
Service was great, they have expert associate Molly who was real helpful and knowledgeable!
Great customer service, especially when compared to *other* guitar stores in the area. They are my first choice always.
This is a great music store. I can usually find what I need. The staff are super friendly and always ready to help.
Amazing service and customer support.
Gentleman was very nice and very helpful. Said hi the minute I walked in the door.
I may be biased but I’ve seen first hand how hard the staff of this and all Dietze locations work to help their customers. These guys “rock”!
Very nice visit spent $600. Plus dollars (Yes my Wife knew) and try to play them every day !!!
Great music store. All of the employees are knowledgeable and very helpful!
Cooper, Justin, and the gang are extremely friendly and knowledgeable in all things music! Much warmer experience than a Guitar Center.
Decent selection, reasonably priced, but Its the staff that stands out as great ! Wish they carried some fenders
Quality products for good prices. Workers were helpful
Cozy, chill, fun, helpful. Hubby loves this shop.
Knowledgeable, friendly staff that arent there to upsell you or speak gear until youre ready. Great place for help and advice, or to daydream- just please dont drool on the instruments lol
The guy was cool, helped more than I would have expected, even saved some cash, ... always a + for us starving, struggling, musicians, ... ( ha, can anyone relate ), good guys, will recommend to friends when they come to town, & left saying Ill be back, ( which I will ), when in need, ...
Greatest music store staff is friendly and helpful. Great selection if the dont have what you want the will get it for you
With 2 kids in marching band, this is our go-to place! People and very friendly and helpful!
Has all those little things you need. Strings picks mic clips and a good selection of the big things
Really knowledgeable staff. Great selection. Great prices.
Distracted employes took longer time then told
Really good dietze store for guitarist they have everything any level of guitarist could need or want
The folks at Dietze are always amazingly helpful. Great experience!
Small location hard to find and get to didnt have what I needed had to go to different location.
I get my guitars repaired and restrung. Good customer service.
Everything about this store is my favorite, the staff is so friendly and kind and all around a pleasant a well stocked establishment.
Great customer service. Knowledgable staff.
Always helpful and friendly very informative great customer service
Great service, great prices and very knowledgeable staff.
Great service, nice store and good employees. Treated me very well when buying a ukulele case.
Very helpful staff. Selection was decent.
Great place! Great guitar teachers!
Very knowledgeable people who are very helpful and friendly.
Molly was patient and had expert advice!
Very nice store and staff was very helpful!!
I got my band instrement at dietze for school LUV Dietze!!!!
My main store. Little big store friendly and helpful staff.
Excellent help for a.newbie guitarist! Thanks!
Always the best customer service and knowledgeable help
Very helpful staff specially Cooper!
Staff here is awesome!
Very helpful people and good stock
Very knowledgeable and helpful!
Very helpful staff and knowledgeable staff
Great music store
Wonderful, friendly and helpful staff!
Small, but comprehensive shop
Always great service
My go to music store.
Took to much time
Great service
Very friendly people there
Great store
Great service
Good people