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Mueller Furniture
1004 E Main St, Belleville, IL 62220, United States
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Mueller Furniture
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Ha
Review №1

Quality furniture at fair prices. Our salesman, Justin, was very attentive and knowledgeable. Definitely recommend it!

Ge
Review №2

Very friendly and helpful.They seem to have a higher quality of furniture and helped a little with discounting the cost.They had lots of items in stock for cash and carry unlike many other stores we visited.

Th
Review №3

This place has been here forever. I literally cannot think of a time in my lifetime where this place wasnt here. I prefer to try this place first when Im looking for something because of the whole helping local small businesses over the Giants. Their furniture is really nice and their prices are comparable to elsewhere. Ive even gotten clearance furniture here with small dings that were still a great value. Like someone else said in the reviews Ive seen things that claim to be locally or even Amish built but when you look at the tags it shows a completely different country

Mi
Review №4

A nicer store than I expected, with really good sale staff. They were very helpful and we didnt mind driving all the way from south St. Louis County to buy something there in Belleville. We ordered a Smith Bros. leather sofa and recliner. The salesman spent a lot of time with us helping us select the proper leather and other options to get what we wanted. I recommend this store.

Pa
Review №5

Wonderful service and beautiful furniture. We got a great reclining lift chair at a great price.

Li
Review №6

Darrell helped me find exactly what I was looking for!! So happy with the service I received. Definitely recommend you check them out!!

Jo
Review №7

Ample floor models to make a decision. No high pressure sales, knowledgeable and helpful sales people. Military receive free delivery. Sales tax less than Fairview Heights. Great reasons to shop Muller Furniture. I will go back.

ka
Review №8

Every friendly owner. Beautiful handmade furniture.I would love to see more knotted pine items

Me
Review №9

I wont spend my money anywhere Im not acknowledged...

Sh
Review №10

Great selection and the staff wasnt too pushy, answered our questions and checked back with us as we browsed and decided what we wanted. Weve bought a sofa and a tricked out recliner here and will definitely be back next time were in the market for furniture or a bed.

Ri
Review №11

Repeat customer - my entire living room is different pieces purchased at separate times. Flexsteel sofa and love seat, oak curio cabinet and Amish book case. Terrific customer service, great quality products, fair prices, vast selection. No reason to shop anywhere else

Al
Review №12

Good furniture

Vi
Review №13

Walked around the entire store. No one on the sales staff even said as much as hello. They were busy with other clients, I will say; however, someone could have said hello, we are all with customers, but someone will be with you soon. So, after about 20 minutes, we left and were probably not missed. BTW we were prepared to make a significant purchase.

To
Review №14

Ordered couch and recliner. Told them before purchasing I would pick up and it would be on a Saturday or I wouldnt buy it,they agreed,didnt want my new furniture in their truck that hauls old used bed bug infested mattresses. They called and said our furniture was in but they couldnt do a Saturday pick up. I complained and told them thats what they agreed to before the purchase and that is what is going to happen. Now they tell me our furniture is not in. Its been 3 months no furniture no refund! Buyer beware!

Ba
Review №15

Michael at the Lake St. Louis store was absolutely wonderful to work with. Even with the shut down in place, he answered all my questions, texted pattern selections to me, and I was able to pick out the chair and fabric I wanted. We live in Belleville, but we drove to Lake St. Louis to try out the chair and finalize the purchase simply because of Michael’s outstanding customer service.

Gr
Review №16

Well, Im an employee there. There is some incredible furniture there. My personal favorite pieces are the Amish made reclaimed Barn Wood furniture. Amazing stuff, along with sooo much other furniture too! Come check the 2 stores out, for great ideas if nothing else. Customer service is through the roof, i know. Im a part of that team. Have a good day everyone.

Ty
Review №17

Purchased a kitchen table and chairs, decent value and construction but was told it was genuine Amish furniture. Last time I checked, the Amish doesnt live in Malaysia. Might want to thoroughly check before you fall for the ole made by the Amish line.

Ra
Review №18

Great selection of furniture to meet a variety of budget needs. Delivered promptly and with care. Repeat customer. Hold out for sales- they are ran often and worth the wait!

Pa
Review №19

Friendly, professional staff and the delivery team did a super job in my home.Chris and Anthony, were respectful and took care of my home like it was their own!Love this place! They go out out of their way to make your ideas into reality. The prices were the best in the St Louis area. We will be back to buy our new furniture from Mueller Furniture in Belleville Illinois!

Ge
Review №20

Sales person was great, not pushy and very helpful. She explained how the pieces are made, the quality of Each company and how they differ. Very nice sales people, clean and comfortable store setting.

Ja
Review №21

I’m fairly certain Mueller’s is always running some sort of sale. Anyways, service and selection are phenomenal here. If they don’t have it, they can order it for you. They also sell custom made Amish furniture. I loved the consultant I was paired with the other day. Even though I was just in doing my homework, I felt thoroughly addressed and taken care of. They’ve been in business for a long time and I see exactly why! I’ll be back for my furniture needs.

Sh
Review №22

Fantastic experience. Courteous and friendly people.

De
Review №23

Very easy to work with and no pressure. Justin is a knowledgeable sales person.

Co
Review №24

The most wonderful furniture store Ive had the privilege of doing business with. Amazingly helpful staff; so incredibly accommodating and kind. The furniture is second to none and they help you find exactly what you are looking for AND they ensure the delivery is seamless. Ive gotten my bed frame, mattress, box spring, nightstands, couch, ottoman, kitchen table, and accent table behind my couch from Mueller. Needless to say, I will be a lifelong customer. Could not recommend more highly.

Sh
Review №25

Great Furniture and Great Service!!! We purchased 3 rooms of furniture and it is all high quality and beautiful. We love it!!! We have already told several of our friends and family about our experience. The storefront looks small, the inside they have lots and lots of beautiful furniture and more space than you can imagine. Check them out!!!

Br
Review №26

After shopping at several stores we purchased two Flexsteel recliners from Mueller to replace our worn out chairs that we bought from Mueller 18 years ago. We have purchased several items from Mueller through the years and have never regretted it. Delivery has always been timely and professional. Ted and Greg called to tell me when to expect them, arrived on time and set up my chairs right where I wanted them. They thoroughly explained all the functions to me and instructed me how to disassemble the chairs if it’s ever necessary. I appreciate the care they took completing my delivery.

Di
Review №27

I just bought a new living room sectional set. The service was amazing, and the furniture is of great quality. The price was really good also... Compared to the other stores I shopped, I am getting much better quality for just a little more money. I will shop here again.!

Ar
Review №28

Quality and enduring pieces of furniture with a limitless selection of choices. Recommend for well made solid furnishings.

Er
Review №29

We bought a kitchen table and a bench for our hallway. Good pieces. Im going to continue to go back for the customer service. I forget her name, but the sales woman came to our house one evening to help us figure out what would be best for our living room. She was there for 2 hours after she got off work. Exceptional service and amazing person. I feel confident recommending them!

MS
Review №30

Very helpful salesperson, with a low-pressure approach.

Be
Review №31

New to the area and found your wonderful company. My motion sofa was a large purchase for me and Rebecca was great. Not only was she pleasant, but really knew her products which helped in my decision. Today, my sofa was delivered and that went smooth as silk. The delivery men could not have been nicer or more caring.Great experience...try them you wont be disappointed.

as
Review №32

Amazing experience! Beautiful furniture at a great price. The customer service was awesome.

Ko
Review №33

Mueller furniture is THE place to go for new furniture. I walked in and was taken aback by how large the building was. It is a definite optical illusion from the outside. Every time I turned a corner there was more to see.Mark Mueller took me around and showed me the new recliners, the gorgeous Amish furniture and all of the options that come with both.I watched the men who were greeting people as they walked in, they were attentive and friendly without being pushy. All the customers walked in and out with a smile on their face.Mueller furniture is THE PLACE to go for family friendly service and prices!

Pa
Review №34

This place just sucks......they have ZERO customer service skills...do not notify you where there are potential delays they were aware of....and their delivery guys were smoking in my front yard, asked to borrow my tools and started riffling through my office papers do not use this company....do not waste your time....I even called the owner and he started yelling at me. completely unprofessional.

Bi
Review №35

We always bought from Mueller Furniture when we lived in Belleville because of the quality and service we received . After buying two new Flexsteel recliners recently and after moving out of town 13 years ago, we found the quality and service still remain high from Mueller Furniture. The delivery men, Brandon and Mark, were prompt and friendly and checked the automated recliners to make sure they worked correctly to our satisfaction. Our compliments to Darryl and the Mueller family for continuing their business in such a professional manner.

Li
Review №36

They are so very helpful. I always find what i am looking for. The customer service is excellent!

Ni
Review №37

Very nice place. We decided to stop by a lot of the various places throughout the area. I almost didnt stop because of how small it looked on the outside. After going in, you realize how big it really is. They have a basement with quite a bit of furniture as well. We didnt buy anything, but they had a lot of options. Some various brand names like Flexsteel and such are offered as well as some a little cheaper. You wont find any huge bargains here, but they had nice associates and a good selection of mainly couches/sofas/beds.

Ca
Review №38

Love my couch and recliner!Ted and Dennis are great delivery team:)

Ke
Review №39

Great selection and great service! Love my king sized bed and upholstered headboard! Would definitely go back the next time I need furniture!

ch
Review №40

Very large store, wide selection, nice salespeople who are not overbearing. Ive purchased furniture at several of the other retailers in the area but I believe this place is probably my favorite.

Je
Review №41

Back again to Mueller furniture today to buy a matching headboard for the amish bedroom set that we purchased from them 2 years ago and love, love, love along with a beautiful new mattress set. Picked up end tables, a coffee table and a couch and sofa too also at amazing 1/2 OFF prices! Sales staff was friendly and helpful but not pushy and owner, Mark, checked in with us to make sure we were having a good experience. Such a pleasure to shop local and receive such excellent pricing and service.

La
Review №42

Nice place, took a long time before someone approached me and I was in my Metro uniform. There was two white couples that came in and was approached almost immediately. Yes I am a black woman. I was looked at, an walked around. Thats to bad because they have nice furniture. However I will not be spending my hard earned money there.

Ma
Review №43

LOVE MY NEW LOVE SEAT

Th
Review №44

Perfect and amazing. Rebeccas suggestions were perfect and look fantastic in our home. Thank you!

Ma
Review №45

Almost a year ago we bought a Flexsteel couch, chair and two ottomans. Love them, but we had an issue with the cushion foam. Mark Mueller could not have been anymore helpful. We had to take a picture of the cushions and he emailed them to the manufacturer. New foam was ordered and replaced in the cushions. We live in St. Louis but will definitely shop there again for our furniture needs.

My
Review №46

Always great choices, and knowledgeable staff!

Jo
Review №47

Minorities stay away! Ive been to this store three times with my girlfriend, we are black. Weve never been greeted immediately when weve walked through the door. And twice, never greeted at all. This ordinarily would not be a big deal if this was the norm to simply feel out the customer and their needs. However, on every occasion, weve seen the salesperson(s) standing at the desk to the right, whom never make eye contact with us. When weve made our rounds through the store to leave, weve noticed the same salesperson(s) greet white customers with a smile and a warm Welcome to Mueller spill. Now I would like to say that I make an honest living like anyone else, however there has not been a time that weve gone in that store ready to spend a handsome amount of money on their pretty pricey furniture. So honestly I feel that Ive won this situation, by not giving this establishment my money but also having decent humans that wish to take a stand on this type of behavior, to not buy from this store either.

Fr
Review №48

Furnitur is beautiful! Anthony & J.R. were great ! They showed me how it works & were very polite and courteous.I will buy from Muellers again!

Ni
Review №49

A 5-Star review is not high enough! They deserve a 10 on a scale of 1-5 --- I found myself in a tough situation… a Flexsteel sofa that I had purchased less than a year ago was damaged. The local furniture store I purchased it from in Collinsville had closed up business. I wasn’t sure what to do… I called Mueller and they immediately began working on a solution for me! I called on a Monday by Wednesday they had someone at my house looking at the sofa – they took it that day to begin repair. Two weeks later everything was done – and rebuilt better than the original!! Delivery took place the next day and the sofa looks amazing!! The best thing was they did this at no charge to me at all – they were able to get Flexsteel to warranty everything. Even though I didn’t purchase my furniture from Mueller they went above and beyond to help me…. I now have a new furniture store when the time comes to buy anything else!! THANK YOU MUELLER!!!!

am
Review №50

Love the quality of there furniture price is high but you get what you pay for. Only 4 stars because devilry took forever with no time slot of when they would be here. Just a vague in the afternoon.

Bi
Review №51

Bellevilles home of fine furniture. Especially affordable when theyre having a sale.

Fr
Review №52

Excellent service with high quality solid wood (not veneer over plywood) furniture at a fair price. After little success on both sides of the river in the St. Louis metro area we found what we were looking for here.

Ru
Review №53

Mueller gave me quality products at a great price. Delivery was on my schedule and very professional. What more could I ask for? They are my first choice for my furniture needs.

Jo
Review №54

Awesome... Jim Bohannon was excellent to work with. Great guy!

Ja
Review №55

Very nice Show Room, great Service, Gave us Space to Shop, Good Experence & nice People.

Ma
Review №56

We had a great experience changed my mind a couple of times. Ended up with what I had in mind and Darrel Mueth was very acomidating and professional.

Lu
Review №57

The furniture is just such high quality, but affordable. Its what you would expect to pay....And the staff is really helpful!

Di
Review №58

Great service and excellent value

Ni
Review №59

Quality furniture, sales people arent pushy.

To
Review №60

Nice pieces, but Extremely expensive

Ti
Review №61

Sales service was great, very friendly and welcoming. When it came to dealing with the manager or owner not sure who he really was. Terrible! We were making a purchase overe a thousand and he acted like we were a inconvience to him. Will skip this stop next time and go big box store. Not a way to earn anybodys business.

Do
Review №62

Great furniture and good prices

Li
Review №63

Amazing customer service and beautiful selection of furniture all around

He
Review №64

They only care about money, not customer satisfaction. I ordered my dream bedroom furniture over the phone. When it arrived, the bookshelf headboard we ordered was 1/2 too thick to fit through our bedroom door. The movers did everything they could, but it just wouldnt go. When the movers called the store, Mark Mueller in a cussing tirade told the movers he was tired of people ordering custom furniture and it not fitting, and that he didnt care if we had to put it in our garage, they would not exchange it. When I called the store, Lynwood Mueller explained that there was a no exchange policy in the paperwork. When I told him we ordered over the phone and received no paperwork, he told me its just common sense. Lynwood went on to say if it was a common piece they would work with me, but its not. I spent over $2,000 on my bedroom furniture and they are not willing to do anything but call the manufacturer 10 days from now to see if I can disassemble it. I find it appalling how this family business treats their customers.

Vi
Review №65

Bought a Dylan sofa set for almost 5k in 2014 Dec and within 2 years leather started ripping off!! Worst part is though I bought insurance along with the sofa, neither mueller nor the insurance cpy is helping with this. There are no pets at home and they believe, the scratches are as a result of nails or metal rivets on jeans or something. Somehow the other leather sofa which I bought in 2012 for 1/4th of price is holding well. This is lemon!!

Ma
Review №66

Very reasonable and great quality. Their leather furniture was priced lower than the competition.

Ra
Review №67

Very helpful. Furniture seems to be of high quality and stylish.

Jo
Review №68

Great customer service.

Ni
Review №69

Great customer service and very good quality furniture.

Je
Review №70

Great selection, great sales staff

Do
Review №71

Great furniture and super service!

Pe
Review №72

Great sales people and great furniture!!

St
Review №73

Quality products wonderful customer service

Tr
Review №74

My review is for service only!!! I browsed, picked out my piece, paid for it and went to have the store load it and another sales associate said she already sold it. The two associates went back and forth, while I was standing there. Then they went to the office (presumably the manager) and all he says was do not give it to the guy waiting. Nothing else. No sorry, no replacement, no discussion. I would never do business in this store. Go somewhere else.

Ja
Review №75

Darrell was our awesome salesman---no pressure at all and very helpful!!! 👍👍

Em
Review №76

Best furniture store in town!

Le
Review №77

Great family business.

jo
Review №78

Bought a chair and sofa here at half off only to find out that the final price was the same as regular price elsewhere.

Ma
Review №79

Friendly and excellent service

Jo
Review №80

My office loves Mueller Furniture!

Ma
Review №81

Busy

An
Review №82

Do you buy China

Information
73 Photos
82 Comments
4.3 Rating
  • Address:1004 E Main St, Belleville, IL 62220, United States
  • Site:http://muellerfurniture.com/
  • Phone:+1 618-233-0667
Categories
  • Furniture store
  • Mattress store
Working hours
  • Monday:12:30–5PM
  • Tuesday:9AM–6PM
  • Wednesday:9AM–5PM
  • Thursday:9AM–5PM
  • Friday:9AM–5PM
  • Saturday:9AM–6PM
  • Sunday:9AM–5PM
Service options
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Assembly service:Yes
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