AMAZING. PERIOD. I am so impressed with the customer service that you get from Jen and Chad at the body shop! Especially now during these stressful times due to the pandemic, they exceeded my expectations and lowered my blood pressure. Chad is my real-life superhero and Jen is the sweetest boss that is efficient in timely updates of the vehicles healing process. The communication was so impressive and doesnt keep you guessing about any updates. If they get things done right during a pandemic, just imagine them on an average day! I recommend working with Jen and Chad when your vehicle is in need of some TLC.

I went here to get a estimate for my car after visiting other autobody shops. I ended up choosing to get my car repaired here because the labor is $3 cheaper per hour and the manager Chad helped me find cheaper alternatives. This shows he isnt in it for just the money but also for the customers best interest. They were fast at fixing my car, I got my car back within 2 days. The paint job is perfect and parts made my car look almost new. I am very pleased with the customer service and the repairs done to my car,I highly suggest this place over the other auto body shops Ive been to.

I was told by the manager my vehicle was safe to leave on their parking lot until I could sell it out for parts because of major body damage caused from an accident. I tried multiple times the past few days to call and speak with some because my car was GONE! The owner Jamie had the car towed off the lot with absolutely no notice. No one called, texted, emailed or even sent anything in the mail notifying me that the vehicle needed to be moved which they did have all of my information. I am so angry because no I owe $1,000 in towing and storage fee because common human decency does not exist with this company! I will make sure non of my friends and family NEVER buy cars from Auffenberg again

The staff is absolutely fantastic! The care and attention to detail really show on the repairs made to my automobile. I will definitely use them again in the future. Reasonable prices and expert work.

This is the best service I ever had!!! Very professional and excellent service. Thank you so much!!

I couldnt close my Drivers side front door on my Kia Soul because of a car accident. I only had 6 days on a rental. Chad, Jen and the rest of the crew got everything done in a timely manner. Somehow they also had time to clean my ENTIRE car for me. Thanks again Auffenburg Body Shop! I am a returning customer and will always return to you all. I will be telling everyone about my FIVE STAR experience.

Did nice job and explained everything up front. I had to pay out of pocket for a manufacturer defect & they keep the price very reasonable. They guarantee all their work.

Chad and his team did an outstanding job from start to finish. Very courteous and helpful in processing the claim. Picked up and delivered car upon completion. The quality of work was exceptional. Could not believe the paint matchup was absolutely exact. The job was so good some of my neighbors ask if I got a new car. I could not give the team a higher recommendation. Thank you. Bob

I had an 8am appointment to get an estimate on my car. Chad took a quick look at my car and then provided two estimates with great detail of explanation of the different routes I could go. After explaining that Id like to get the dent fixed as soon as possible, he rearranged some things to allow for my car to be looked at by his team. Not even 10 minutes later, he came out asking me to come take a look at the work they did to see if it was satisfactory to me, and man, it was! It was like magic. I am so impressed and pleased with the quality of service, timeliness, and professionalism of Chad and the others at the 901 S. Illinois Auto Body Shop. Since the estimate accounted for 3 hours of labor, he ended up charging me even less since it was such a quick and painless fix. I still got to work by 9am! THANK YOU GUYS!!! You blessed me so much. I will definitely be returning if my car needs more work in the future.

Quick repair, looks wonderful! Appreciate the timely repair. Thanks

A big shoutout to Chad and his team for the remarkable way they repaired our daughters car. From the time we dropped off to picking up we were always informed on the progress. Her car looks awesome and Chad and Jen went above and beyond our expectations. We will definitely spread the word and refer business to them if ever given the opportunity! Thank you to all who were involved in this process!

This place was great to deal with. They kept me notified as to every step the car was in when being repaired. Their work was amazing and the young lady Jennifer was a super delight to work with. I would recommend this place to everyone and would go back with any other body work that needed to be done.

Very professional and friendly

AWESOME!!! Body shop guys are magicians!!! Office guys were very helpful and patient with me and all my questions. They dealt with my USAA insurance and everything ran so smooth. My car was ready for pick a week early and was so grateful. Thanks to everyone front and back who took care of me ms my jetta!!! 👍🏼Kudos!

Chad was super helpful, professionally and looked out for my best interest

Will continue to use them forever. Great quality work.

Chad Is every bit the professional. He is very honest and a great addition to the team.

Auffenberg Body Shop is a fantastic place to get your car fixed if you get in an accident or need body repair make sure you ask for Jennifer Nash who works there she is outstanding professional courteous and just the most helpful person you can imagine... We had a choice we could have gone anywhere but because of Jennifer we went with Auffenberg

Over promises an under delivers. Double whatever repair time they quote, especially from Michael.

Fixed car in record time great work​

Did not know how much a replacement front bumper would cost.

Great place