I wish this store was bigger, I could barely fit down the aisles or to let anyone pass me with my stroller, there were ladders in 2 spots, some shelves completely empty, it was difficult to know prices and the store didnt seem to have a price check point? Great shop for most gifts just time consuming getting around it.
Did not realize this store was closing, very sad, bare bones. I drove to this store-because it was indicated online that you had a certain coffee. Of course you had NO coffee.But I did find some good buys @ Home Goods and wouldnt have stopped otherwise.
I know why they are closing this location. The girls that were here working were not helpful and literally did nothing to help us at all. We ended up leaving everything we were gonna buy in both of our carts and walked out due to the lack of help.
Very very helpful staff, friendly, organized. Placed a special order and was given a nice sale price then mailed free to our home. I wish Springfield still had theirs.
I like this store. Even though the name doesnt reflect it they have a great selection of just about anything you need for your kitchen. They have a large selection of varieties and some unique items as well.
Great service every time I come here. Only wish the store was bigger
I didnt find what I wanted to purchase but I did end up getting a new Tempurpedic pillow(replacing the one I bought from Bed Bath & Beyong 20 years ago) plus a cute dishtowel.The store seems smaller than last I was in.
Staff were very attentive to customers, wait time was short. Package was ready when I arrived.
Had plenty of product, some of which was not priced. Hard to find help in the store. The store was clean and well lit.
I absolutely love how they reorganized the whole store. It always felt like a confusing wonderland before, but now its an OCD afflicted dream! The store was clean and the staff was incredibly accommodating. I had a coupon and they allowed me to use it one day past expiration, along with doing an Amazon price match on a different item within the same transaction. I was pleased and will most definitely be coming to this location again.
First time in the store. Very wide variety of stuff and cashier was super friendly. Prices werent bad either. Store was a little out of sorts due to the holiday season and sections were a bit tight and crowded, but otherwise enjoyed.
Great store. Quality merchandise. Friendly & helpful staff. Good discounts!
Always soo much too choose from. They also have beautiful holiday seasonal Decor
Nice selection friendly staff
Picked over in the bedding portion. Lots there if you own a King. Nice folks offered to help. More so felt like they are pressured to follow people. Kind of sad. Went in for bed set for a newly purchased full size mattress ...left and bought off Amazon.
Manager interfered with a completed return. Took my receipt (for heavens sake) to return my merchandise another way. I have been waiting thirty minutes while he is fumbling his way through it. Said I could have done it at home, but website didnt work. Customer service said to bring it here, it would be quicker . Ha! This is ridiculous. Yes, another ten minutes and Im still standing here waiting.
Friendly service, clean store and wide selection! They almost always have what Im looking for. Prices can be a little hire than other places, but their coupons help. Would never buy anything there without the coupon though - would be cheaper elsewhere.
Going out of business, barely anything left on the shelves as of Thanksgiving 2020
Its not my favorite store but its nice.
Nice prices. Disappointed they did not have electric griddles in the store.
Found what I wanted. Except the brine, sold out.Filters and pan will help with the Turkey.Great place to shop, and Im a man can you believe it. C
Went there to buy a new Ugg comforter. Asked the sales person if they had any left because they were sold out. She said would check the other stores. After about 20 minutes I went to look for her. She was at the entrance and I asked what the verdict was. She said they were sold out. I asked why she never got back with me and she informed me that she had thousand of customers and didnt have time for me. I went on to explain that thats not the way to handle this situation. She then rudely said Im done with you and mumbled a rude comment under her breath and walked away. As she walked away I asked her what her name was as I was going to complain. She glared at me and said she was calling the police. I was in total disbelief. I sorta laughed and went back to get my wife and we left. No manager was there for me to complain. Also went to the Beavercreek store and found the item that she told me was not in stock. Completely shocked by her reaction and professionalism. Will never go back to the wilmington pike location. I would also recommend she no longer work in retail. Awful and humiliating experience. She yelled at me in front of customers.
They have been so so helpful every time I have been in. I have been working on my bridal registry and had alot of questions. When I am there to make purchases, they are always more than happy to help and always go above and beyond for me. I love this location!
I found the Christmas gift that my daughter-in-law wanted and the service was very good!
Nice store but they didnt have what I was looking for.
Its a great place for me, I always find what I need from a makeup mirror to a creme brulee torch, the service and the quality of the goods a1
I am so sad that this location is closing.
This is one of the best BBBs I have ever visited! Clean, organized, and well stocked. The staff is knowledgeable and helpful.
The manager, Nick, went out of his way to assist me. Marissa grave excellent customer service service!! I shop there often!
Another miss from the same location! Today we were approaching the desk to check out as Hayley walked away carrying things to the stock room. Instead of coming back, or calling out that shed be back or send someone, she just kept walking. The line was up to five people by the time she returned (all the other cash registers were empty) but she never apologized, or thanked us for our patience. Further, she spoke in such a quiet voice that both my husband and myself had to ask her to repeat herself (one time she just ignored the request!). To be honest, she just seemed out of it!Management really needs to look into this store! This is not the first time that weve completely circled the store looking for an item and never seeing an employee who might direct us.Ive been a BB&B customer for many, many years but my recent experiences have made me want to stick to ordering online from Amazon!
Sadly this location is closing on December 15th
Standatd store with tons of thinks you need or dont. Fun shopping. Good sales on closing season goods.
Something for everyone! Join the rewards club for 20% off all the time. Helpful staff.
Very clean store and well organized. Staff was amazing. Incredible inventory.
Didnt have specialty kitchen item, silicone pie pan ring, but they have a lot of fad items of lower quality: $10 nanny cams, air fryer dejour, steel wine carafe. All the wrapping service was bridal related. Place seemed low quality.
Great place to shop everything I need in one store
Sorry but overpriced and not well stocked wasnt impressed with shopping and where was the Beyond.
Nice place. I can always fine something to buy.
Easily located my item and purchased with a coupon!!
Staff was overly helpful. Appreciated the entire shopping experience - even checkout! Many thanks!!!
I went looking for a specific item only to find out it was only available online. Though availability was not likely, by chance someone had returned the exact item I was looking for. Excellent customer service!
They have a lot of very good stuff they keep it real clean and they go out of there way to help you
Definitely not enough associates to help. 2 cashiers and long lines for the xmas holiday.
Lots of neat gadgets, as well as home decor and kitchen essentials.
So sad to see them closing
Good quality items, but trying to maneuver a cart through this store when its busy is not fun since everything is so tightly packed. Not much room to move if people are by you.
We went here to buy new Towels and wash cloths, plus we saw a few other things to buy. Good location.
Nice place to shop and have descent prices.
Stopped in there to use the restroom, when i saw it,and after i used it because i had to,felt like i had to rush home and sanitize my ass! No soap,bowls were filthy,floor was also. Felt the need to report the place to the health dept. !
It great, bought a couple things on clearance.
Always have good things to say about you.
Dont overlook the clearance items. There are some good deals.
Normally i get good service, but today the teo women wouldnt stop talking to each other to help yhr customers. This caused the line to get very long and move very slowly.
Always have great finds here. Always find what Im looking for.
Very helpful people,Ill be back!
First we were approached almost upon entry, which I hate. Then we were told that they didnt have something that I had already verified that they had online, strike 2. Strike 3 was a combination of finding the item one aisle from where we had been asked what were we looking for and finding a whole display of items that were broken. Not like someone came in and broke them, like they came from the backroom in non working order. I kept my money on this visit.
Picked up a great mattress topper, and with the coupon it was a good price!
The drinks are usually good here, just not always consistent. It is a great place to study or hangout though!
It was super crowded. Baskets too big to go thru most side aisles. Lines too long. Tis the season to be jolly lol. I did not purchase anything but I did find what I wanted :)
I was very pleased with the selection of lights and the helpful staff.
Wasted time looking for advertised item being held in stockroom. Cashier would not get item despite no one else in line. I will never go again without calling first.
Carefully watch coupon transactions. I was supposed to get 20% off my purchase, but because they scanned the coupon twice, I only got 10% off.
First time there my fam loved the store worker was great especially a worker named Amber my five stars are for her
I like BBB and store seems ok with stocked items, could use few more sells staff thou..
Closing, nearly empty
Overly Price!!! Took my sister tgere because she had a 25.0p gift card...... Big Joke she had too add 30.00 more. Too high fir the items theyre selling😒
Great store to find what you need!!
Such great customer service and assistance. Absolutely everyone was helpful
Love bed bath and beyond!! helpful polite staff :) and there prices beat online deals most of the time!!!
Decent selection... and you can generally find any of the selection of TV items.
I always find the items I am searching for, as well as discover new things that I am interested in purchasing. The staff is very helpful and can guide me to the exact location of any item within the store.
Soooooo many things to look and choose from. 🙂 also like the military discount for my purchases.
Terrific selection but today no customer service on the floor and many items unpriced.
Cool stuff, got a great deal on a tervis cup.
Amazing customer service from Shae today during what is probably the most stressful day/weekend of the year!!!
Interesting place during Thanksgiving/Christmas.
Always be sure to have your coupon with you no matter expired or not, they still will take it. We get great deals from BB&B.
The store I went to was small one. I enjoy the Bevercreek store more.
Good selection of household items, kitchen items, unusual items, lots of gift ideas.
Great place and got wonderful deals.
Very good selections.
Found some great buys
It didnt have many products. Alot of as seen on tv products.
I always wish these stores werent so strongly scented. They make me want to sneeze.
Forgot to measure my sink, so I had to measure. They had exactly what I needed after I verified the size accessory that I needed.
Nice stuff. But their items are not worth their prices
Good but pricey
Really good place for household stuff.
Bed Bath and Beyond make my shopping experience an enjoyable one. They had what I was looking for and 20 percent off.
Very good experience,/w v helpful employee
Ughh I black out in this place 😂😂 love it!!!!
Sweet young lady at the register
Easy shopping experience and friendly staff.
Need better cash out management
Weak deals. Might as well skip this and go to marshalls.
Nice variety and always have 20% off coupon
I find Bed Bath & Beyond to be VERY crowded and very difficult to find anything. Everything is tucked into nooks and crannies that make determining if something is in stock difficult and the amount of items EVERYWHERE make it hard to find what you are looking for.
The manager on duty Shannon was rude and not helpful . Would not allow me to exchange an item. Corporate even said it wasnt handled properly. Will NEVER shop at this location again. 10 yr customer lost
Very nice employees.