The system installed is great but the customer service from cashier when we needed some adjustments was horrible. She was rude and had a nasty attitude.

If you care about your vehicle and want the best for it....DONT GO HERE! Had some work done 2 yrs ago and couldnt ask for better care or service.... Finally pulled the trigger to finish the system and it was probably the worst experience ever. From the open bag of Doritos left in my truck...(that has not been eaten in by me in 4 years) to the broken seat panel, to the amp placed where no adjustment could be made, to the 3 weeks of runaround... it was horrible.. I asked for all the mids and highs to be replaced and add an amp... I go to pick it up and they didnt replace the dash speakers. I figured that out because one wasnt working... I went back in to have them check it and they informed me that they didnt replace them... Doesnt sound like they understood.... REPLACE ALL THE MIDS AND HIGHS... so I bought the dash speakers too... Had to bring the truck back two days later for them to install the 3 dash speakers. When I picked it up... the drivers dash speaker still didnt work.. This is when I found the empty chip bag, and the broken seat panel.. This truck is my baby.. driven twice in the rain.. never eaten in.. and now this! I was furious.... I went back in and talked to several of the employees including the owner. He had everyone come from the back to see what happened... after I was told that my head unit possibly had a blown channel (supposedly they traced the wires) the installer and the salesman said they would fix the seat and if I got the part they would install all of it, and take some money off the install of my new head unit I was going to purchase. I got the runaround for 3 weeks about how they couldnt get the radio and couldnt locate the harness for the install, at this point I was a little frustrated. I located the head unit on Amazon and the harness @ Performance Car Audio within 2 days I had all of it at the house. Unsure if I would get them to complete the stereo install because of all the problems. I called to have them install the seat panel THEY BROKE and it was like they didnt even know who I was... the manager was very rude and questioned if they even broke it.. and totally denied the chip bad... IT DIDNT FLY IN THERE I ASSURE YOU. My grandkids havent even ridden in that truck.. we dont eat in it.. we dont drive it in the rain... and I dont think the good lord was using a Doritos bag to show me a sign... so how did it get there?Quite possibly the worst experience ever!I will never spend another penny there! There are to many places that actually care about there customers and their vehicles to continue being treated like this! Best of luck to them, but I wouldnt bring a lawnmower there.FIND A GOOD SHOP WHERE THEY ACTUALLY CARE ABOUT THERE CUSTOMERS AND THEIR VEHICLES!

I walked into this establishment a few days ago not really knowing what I wanted talked to two really awesome employees they got me what i wanted and then some i highly recommend this place as a go to thanks again guys my truck sounds amazin

The best and most affordable speakers around. This is the only shop I go to anymore. Grate staff and if you need an awesome box ask for josh that man works miracles

Went in wanting a certain speaker, after talking to a salesperson he suggested something else was hesitant at first cause I already had simular speakers but boy was he right. SO glad I went there.

Not what I expected....in the best possible way, I consider myself old school and walked in with a good idea of exactly what I wanted. After talking to the experts at Unique audio and explaining what I needed, I walked out educated on the latest and greatest brands and some awesome audio at an unbelievable price. I will be recommending everyone who loves my system to Unique.

This place is Great !!!!!! My experience today was awesome. The prices were very competitive, the staff was knowledgeable and the work was even better. They even gave me a ride to my house around the corner to wait while they installed my amp and speakers. I will definitely continue to give them my business and refer all of my friends. My sound system sounds great.

Customer service was good. Instal was how I wanted it

Kind of strange place. Evidently the prices change every day according to the internet prices. We had a lot of questions and it was difficult to get good answers. Also they do not do any installations but they will recommend someone. I would recommend doing all your homework first before going here that way you know exactly what you need.

Donald is a really good guy. I’ve purchased there before and he really hooked me up, I plan on going back in the next week to get a new radio for my girl, I’ll go here over Best Buy or even Amazon, eBay any day!

Pretty good place

A couple of weeks ago I decided to pass by on my day off to inquire about upgrading my system in my truck, while looking at the head unit display I attempted to look at one of the pioneer models online to see the size of the screen while doing so an arrogant sales rep rudely approached me basically saying that I could get off my phone and stop shopping on Google because they have the lowest prices around, Im sry but a simple hi hows it going thank you for stopping by, is there anything I can help you with would have been alot better, little did he know I actually had the money to get an entire setup right then and there, so if this is the type of customer service you offer, Id rather go elsewhere and spend more money and be treated a little more respect

I, incompetent in the world of aftermarket audio, and my friends tried to connect a stepdown up to an amp. I noticed it wasnt working correctly when I was driving around silsbee and thought I smelled a controlled burn, but the controlled burn was the stepdown in my B pillar.Ling story short, I pulled up to Unique with a melted stepdown and a mess of butchered wire exposed and they had me fixed up and my sub working in about an hour on the spot at a price that anybody with burning equipment in their car would be happy to pay. Great place, great people and great quality work

Great people! Cheap prices on alot of different brands. I was very indecisive, didnt know what brand or what size sub to go with. They worked with me and help me understand more of what I was getting. In there idea, a budget ready idea is better. Because knowing how much you can afford, helps them get you the best for your buck. Very professional and great prices!

Very helpful staff, Donald always knows how to please. Prices are definitely the best around. Always refer my friends to see them. Been going for 5 years and will always go

Good people. Prices are great

They sell everything cheaper than the internet.. And the best service you will ever see. They are just like family, even if you just stop by just to have a little information.. Great place..

People were extremely helpful and answered all of my questions. No jacked up prices. Plenty of options. Friendly service.

I like this shop they gave me exactly what I wanted nice clean smooth sounds for my Camaro they didnt try to beat me all up to something I didnt need

Unique Car Audio in Nederland is fantastic, their selections to choose from are vast and VERY price friendly, this is by far the best car audio business I’ve been to in the area.

I really wanted to like this place and called ahead, asked about install and was told yes, we can do small installs there - perfect. When I got there, lady at the front desk was so arrogant and un-receptive of what I wanted and top of that she told me that they dont do any installs at that location (!), that I have to visit their other location. She handed me a card for Shady Tree KustomZ. Although I couldnt find any info on them, I still called and spoke with Rodney. He was busy and promised to call back in 15 min and I have not heard from him since.Other than that, if you just need equipment without advice or install, they seem to have decent stock.

Good people

Great service and variety of items

Excellent service! I went in at a late your when my receiver crashed, they made sure my new receiver was installed that day! Great price installed!👍

The store is good as for as convenience goes but that guy Donald in my opinion hates his own race and that’s cool if he hates himself but keep it to yourself...that would be better for business...bcuz most people don’t go there for his personal politics, just audio equipment ONLY!!! Food for thought Donald regardless of how u feel about yourself...at the end of the day some things u simply can’t change just b ok with that and u probably won’t be so angry...that advice is free of charge yw

I love this place. They always have what I need and have the best prices

The sales people are smart asses, and look down on you if you cant afford thier items, which are about 40 percent higher then amazon

Got the skar 1500 amp to drive my db 8s it did well but didnt get the sound i wonted went back the ap 12 they said would be good with my 1500 in the pro box i was not shure but it did well. An for the price i was pleased thank to all the staff ill be in soon to get 4 more ap an 2 1500 skars thanks again

They do great work. A little pricie but worth it.

Awesome folks. Great quality merchandise at an affordable price.

One time i went there with my husband ask about head units for my car they ignored me completely when i was asking questions. Too bad some audio team recomend me there.

This place should not be open, they have no clue about the stuff they sell and only care about making you spend more money. They use a third party website to look up parts for your car and will often get it wrong. The women running the counter refused to refund a $10 part even after she admitted the one she sold me was wrong. She also told me that the bypass that they carry is the only one that would actually work without locking the unit, well that was another lie because I went down the road bought a cheaper/smaller bypass and it works flawlessly. I was also told that the PAC harness was the same as the harness they sold (Metra) which was another lie.If you choose to come here DO NOT let them lie to you. Other places might be more expensive but at least they know what theyre doing.

Went to get some Hid lights installed in the Beaumont location. They said they could get it done but they was having trouble with Hids flickering so they kept asking me to come back wasted gas and time coming back 4 times. Also broke some parts, missing clips, screws, scratches on my truck.

I recommend any other audio store!

Great selection, great prices, helpful staff.

They were very helpful, and I was pleased with the service I received.

This is the place! They have the audio and the knowledge to make what you need, happen. Ill be back again!!

Great place! Very friendly, helpful and knowledgeable.

Best place to buy a car audio great prices!!👍

One stop shop for all car audio! Great people with professional installs and always there to help troubleshoot issues, cant beat the service or the prices!

Great prices, great service, very knowledgeable staff.

Fare pricing!!!!!

Best store to go to with the best prices

Extremely knowledgeable and helpful and they have great prices

Lack of answered question, lack of help, I left out as puzzled about car audio as I walked in. I just wanted an estimate on what I was coming Thursday to purchase. But to the woman behind the counter thanks for answering the few questions I did have. I thing I do ask of you is not to judge a book by its cover.

They changed their inventory to basic products

The service is amazing they are polit an very helpful

Extremely rude. Basically kicked me out of the store for looking around. Told me to go check the Google so much for customer service. They probably thought I was broke or something because Im in my work clothes. Dont shop here, save your money and go somewhere else

They have great products and there prices are better than anyone else I have seen in the area...small place but good selection of products

Best place in golden Triangle for car audio, A1

Excellent equipment and great prices.

Very helpfully, friendly. Reasonably priced.

Great deals you must shop here

This store is bad azz i love this store they r the cheapest in town

Knowledgeable people and great service

Called to get a price on a cheap amp, couldnt even get a price on anything. Not even a price range!!!

Great place for sound systems and car lights

Very helpful with great prices

Not real happy with the service after the sell!

Cool

Nice place

Good service

I know the comments very well the place with the prices and the qualityHe will go Aver..looking for a good amplifier