Probably the absolute worst experience I have ever had at a car dealership. Went there to look at a C-Class. When the salesperson approached me, I asked if I could sit in the car. He smugly told me that I need to prove the I could afford the car before he could even open the door on it. I assured him that I could afford any car I wanted and let him know that I didn’t want to go through a 20 minute process (per his description) to prove that I can afford a car that I may not even want. He, even more arrogantly than before, dug his heels in and refused to show me the car (while he also was bragging about how he could also afford the car because he “played professional football”). The salesperson was—by far, one of the worst I have ever encountered. I will happily take my business to Houston.
Kristy has terrible customer service I walked in and she was the only advisor she didn’t acknowledge me at all while I was standing in front of her door for about 15 minutes until amber came and helped me. The service is slow and not good but at least amber was nice and helped me and immediately acknowledged me when Kristy was just sitting there eating in her desk and texting on the phone.the crazy thing is I was talking to a friend who also goes there for her Mercedes and encountered the same thing and said she was terrible
That staff was great. We really enjoyed having them service our vehicle. They were courteous and efficient great bunch thanks guys again.
It’s a hate love relationship .
Not good they never called me back
They had my parts I needed for my car