Store was very clean and organized. Also, the salespeople were very helpful.
This store has excellent service. My headlight broke on my vacation and the gentleman came out took out the broken light bulb and put in the new one something I never could have done myself due to the bulb being so tightly put in.
The thing that stood out to me the most was that I hadnt been in this location for probably a year or so and the guy remembered me! I know there are a ton of people in and out of here day in and day out, but for him to remember me, was awesome! The staff have always been as helpful and informative as you should expect from people who arent directly in the repair industry (and they are usually honest when they are at a loss). They sincerely try to help you resolve any issues to the best of their ability!
Website In Stock not accurate, but sales associate did help me find another suitable part and gave me a 10% discount for the trouble as well, so I was satisfied. It is nice they are open until 10pm most days, given the current circumstances.
Let me start by saying the customer service was phenomenal. Michael was very knowledgeable and was able to help me with no issue. Thank you Michael for a wonderful auto zone experience.
You have a young man that works there with a diamond earrings on. cant remember his name. I know he used to work at the C store on Laurel bay. he needs an attitude adjustment and critical customer service skills. Long story short it was too early in the morning to have to deal with someone who obviously doesnt like where they work. and pretends like they are doing me a favor by serving customers. keep in mind the store was empty and all I needed was some headlights wipers and fluid
Very helpful, took time out to explain information to me that i didnt understand.
Great customer service love the prices saved me a mint and has year warranty Hell yea
The staff was so helpful! I had called around to a few parts stores trying to find a hitch for my car and AutoZone was hands down the most helpful. I ended up ordering through them because of this and the part came in two days early! Will definitely go back for future car needs.
Poor communication skills with the customers. Lack of enthusiasm with the job.
I cant even begin to tell you how helpful Michael was yesterday. I was having trouble with my vehicle and he helped me run the codes test on it as well as the alternator and battery test. He was very nice throughout the whole experience and I am even going back today to get a new battery from there because of my experience. I will now only be shopping for all of my car needs at the Beaufort AutoZone
AutoZone is a good place if youre dealing with the right person when you get in there half of the people that work there really dont know Auto Parts
Went in to get a new ball for my hitch and needed the old one taken off first. Eric and John went out of their way to assist me, very friendly just outstanding customer service. John even bought a bottle of goo gone so I could wash the grease off my hands. Will definitely always remember the way they treated me!
Depends on whos working on the service you receive,kind of a hit or miss thing
Super helpful! Employees were awesome helping us figure out what was wrong with our car and even helped us put in a new battery.
They were able to accommodate a same day order for me, staff is friendly and knowledgeable! Highly recommend.
Great prices for anyone to buy for there vehicle
The guy that helped me seemed like I was bothering him with some simple questions.
Not sure who was on the phone for the morning shift today but he sounded very incompetent, and like he rolled out of bed 2 minutes ago. Couldnt seem to find a simple part that the evening shift night before had found.
Michael Costa the manager was an amazing help with installing a new battery. Some other stores refused to help, but not this one. Thanks for helping us out.
Great customer service and have always gotten the right parts for my car!
Extremely helpful service cashier went out of her way to help me and find the things that I needed and even make recommendations for things that I didnt realize I needed.
Crowned and could move faster
Andrew on boundary street is amazing with customer service he couldn’t do anything physical to help me(store didn’t have equipment) But he provided me with excellent and clear directions and helpHe needs a raise
Cassandra and David are the best! They are always very informative and give the best advice! I never shop at any other parts store! Highly highly recommended!
Eric Robinson is the best. He was very helpful. I appreciate it😊
We are traveling from out of state and our battery had a dead cell we went in to get a new one. Cassandra the assistant manager was very nice and helpful!
Stood in line for 5 minutes and put my stuff down and walked out
They always have or can get parts for our 72 Ford Maverick.... 😎
The gentleman that helped me was extremely nice & helpful.. My vehicle died while I was there, he not only helped me, but also helped calm my nerves as well!! Thank you so very much!!
They were very helpful. Tested the alternator on the wifes car.
Friendly and helpful staff. Quick and efficient making sure I got the best savings possible! Would go back in a heartbeat to get my automotive supplies.
To my Marine brother, thank you for helping me chose the right things for my car (I don’t know anything about cars) and teaching me how to put on my windshield wipers, and treating me like family instead of a customer. God Bless
Polite and helpful. Asked if they still had a special for oil and oil filter and hook me right up and even got the oil filter and oil for me. They will work to get parts you need as well in a more than reasonable time frame. I have been going to this AutoZone for over 2 years now for all my needs. I highly recommend going here for all your auto needs.
A really great store. Very helpful staff.
A very clean and organized store. Knowledgeable and great customer service skills.
Excellent customer service!!!!
Good service good products
To exspensive
Staff always goes above and beyond to find your auto parts you need. If they dont have it they find other stores/shops that do and get it delivered to them so you dont have to go out of your way to find it or drive to another shop. Great prices and they match just about any price for whatever you are looking for.
Slow. Most the time it seems like the employees are day dreaming. Eventually youll get your part
Reasonable prices. Staff is friendly.well stocked with most vehicle parts. Staff is knowledgeable.
Helpful staff.
Cassandra and Keith provided beyond exceptional customer service. Cassandra walked me through it all, providing knowledgeable advice on improving the longetivity of my car. Her friendly & caring approach set the stage to a successful visit.Keith and I had a laugh about my panic-ridden phone call ealier that morning. I wont have to feel that way again knowing I have their team to help me!
They dont carry the high end manufacturers, like Rockford Fosgate.Also, theyre prices are a little on the high side as well. I found nearly everything in their store online for less.The staff is extremely knowledgeable, though.
Great service! Got what I needed and when they didnt have an item they said they would get it there the same day in a few hours and to come back for it then!
Its the help ans advice they offer that goes past the sale...
Helpful people, however, make sure when you order a part you double check with them before you leave the store, a strange glitch in their system allowed me to purchase a part, but never ordered it.
Some staff have knowledge and some of the staff should not be working here
Great place to shop for parts and staff is always friendly and helpful
Ordered a part on Monday they said it would be there on Tuesday called because they told me to call at 12 to see if it has been on the truck to be delivered got answers the phone says yes sir your part is here just came in on the truck that was at 12:30 I show up at 4 and the guy said I just ordered it today I said no sir I did not order today I ordered it yesterday oh well let me go check pulls a piece of paper from the register like a receipt goes back in the back tells me his manager reordered my Park well if he reordered my part he would have seen my phone number did he call me to let me know no he did not so my experience has been bad so lets cross our fingers and my part might be in today good thing I didnt have to go out of town not good people to deal with bad management ask to speak to a manager he said managers not here but this guy over here is a manager just like me but he just said what no manager there now theres two managers and one gone so theres three managers working at one store and still couldnt call the customer to let them know that they had to reorder my part as I was saying poor management and customer service
Professional and knowledgeable
Always great service recommend to all who come through my shop great job guys
Good auto store. Fairly knowledgeable staff, who were courteous and helpful. Problem with the STP oil filter not being the correct one, but that was the books fault.It would be very nice if they opened a store on the island as the drive 15mi through downtown stinks no mate what time of the day. Maybe give the new Walmart some competition, and be the only auto parts store on the island. Just saying😐
Clerk was helpful, however, they seemed under staffed for Sunday rush. They also did not have the diesel biocide I was looking for (listed as a retailer online) and could not order it.
They couldnt Help Me
Not too bad. People are helpful but sometimes it seems like they need more staff and the lines can build up
Fantastic customer service and advice!
The workers were kind, courteous and extremely helpful. They ensured I got the best deal and made sure I had everything I needed for the job.
Not too expensive auto parts. Just dont expect any customer service or acknowledgement.
Theyre generally helpful, but most times just really grumpy, but still way better service than Advance Auto Parts around the corner. Reccomend
Come check us out.
Mike the manager The Best.
Good customer service but not great prices!
Get a good idea for the use of the time to get parts
Helpful staff
Very helpful
Helpful, well stocked
It is what is says ... lots of car parts ... service is slow at times
Great advice great service
They have your part if not the they will get it for you
Needs more staff, but a good store. .
RUDE MANLY-WOMAN AT THE REGISTER.
They always have what i need
Better than the other auto stores
They had what I wanted.
Its AutoZone. They have what you need most of the time. Nothing special but the staff is friendly enough.
Very helpful staff.
Customer service is exceptionally informative, and general merchandise is available most of the time, and if not, it can be ordered.
Had everything I needed friendly people
Waw is dawn and w6tWa1
Accurate parts ordered
Really good service
Great people
Super helpful staff!
Always soooo helpful!
Warrantee is in their database so I dont need to keep a copy.
Like the customer service and much things for your vehicle needs and more
Employees are rude and dont want to do anything to help customers out.
They had the parts I needed
Fast and reliable service
Nice store
Not enough staff. Long lines and store was crowded!
Amazing service!
Quick friendly service
My go-to store for parts.
Very helpful