We walked in and out of this store without anyone who worked there greeting us. We spent 10 minutes searching for printer ink and finally gave up because we couldn’t determine the correct size based on the type of printer. We went online to a major competitor and found it cheaper than what most of their stock was.

This is my favorite office supply store. Followed them from the store on chagrin in Woodmere to this store in beautiful Warrensville Heights. They either have what you need or they will find it at another of their stores. I’m hoping that now that it seems to be Office Depot that they will not change their customer service practices. Whether you shop in store or use their delivery service their service is top of the line. Thankx Office Max. You all be safe. Thankx!

One of the best services Ive ever experienced.

This store always have whatever I need in stock. The associates are also kind and helpful which makes the shopping experience enjoyable.

Box Office Supply Store. Clean and well stocked

A bit expensive but I needed some ink and it is a very helpful store.

Office Max is the place for all of your office/ home office, needs as well as class projects/ presentations. Every section is fairly well labeled and pretty straightforward. I was only shopping for a printer ink cartridge and found it right away. It was the middle of the day which may be the reason why I didnt run into any sales associates offering assistance, which could be a problem if youre not quite sure exactly what you need. This location also offer printing services as well. The store itself was very well organized and clean in appearance, and the cashier was very helpful and friendly.

They really have everything you need for a office

Been here a few times when needed something quick. They always have exactly what Im looking, and staff and helpful. Never very busy and prices are often cheaper than other places.

Great service at the copy desk! Very nice staff...

I frequent this place... Associates are always friendly and helpful. Store is always neat and well stocked

Encounter date 2/24/19We Had the best experience!!! - Ryan attended to all our home office needs, With expertise with everything from paper to laser printers and phones for multi line transfer it was an overall relief to know can count on the rep we had helping us out. Thanks Ryan and office max well see you next time. Friendly customer service skills 10+ and he even put or printer and other supplies in the car.

I called about 730 last night and the girl who answered the phone was not happy to be there, walked in today and had the BEST experience with Oliver, I was so relieved I didnt have the person from the night before.

Great variety. Great Quality. Prices are ok.

Not enough employees working at the store in general. Only saw 4 people working, with 2 actually doing something. At least 2 employees where on their phones in aisles. The only employee working at the register left the register to help a customer find a product in the store. Stood in line for 15 minutes by myself as the only manager figured out a credit card issue at the one register that was working. Manager then had to go and grab the USB i wanted to purchase, but did not return.

This place is always clean with nice and very helpful employees. They are knowledgeable about everything and the place is easy to get to and find. Most things are always in stock and the variety is good

Ive only come here to fax, and both experiences were quick and easy. Faxing is pretty much self-service, following the step by step process in the designated area, and then paying at the counter. Todays experience was me actually purchasing an item. I looked up the item online prior to going to the store, only to find that item was not on sale as it was shown online. The item looked very different than online as well, though the product numbers matched. The associate was able to match the online sales price. But then the 2-year warranty showed two different prices online, than what was added at the counter. Though there were many discrepancies between online and in-store, the staff performed in the best interest of the customer, and I appreciate that!

Greeted upon entering. Easy place to shop and get what you need.

The employees are very helpful. The store is clean and well equipped. It is close to me.

Went to find a replacement battery for my laptop. Guy was not helpful at all -- told me he could order one with no problems and took my number so he could research where to order it from.. 3 days later im still waiting for a call back!!

Clean, organized, and friendly efficient staff. Easy in and out.

Awesome great service and customer skill everyone had great people skills very knowledgeable of there sales and store

Good times. I enjoy coming here, smaller format makes getting in and out quicker.

Good customer service and a wide variety of office idems.

The cashier (I dont remember her name) was super pleasant!

Everyone was helpful they knew about the project I was trying to do and help me fine what I needed to make the project a success

The staff were very helpful.

Pleasant employees, fast service and someone is always around to see how your shopping is doing.

Great help with photos and printing. Excellrnt service from Justin at store at Harvard Park.

I had a return with a receipt. It was fast and easy.

Never seems to be enough staff, although they are always pleasant, knowledgeable and very helpful.

Don’t call and expect to get your questions answered.

I love office max rewards

Nice and neat store, easy to find products.

A very good Office Max, especially for the number of Office Max stores left in the area... Only problem is the prices, for those who cant afford some of the items there....

I dont know was not there, just walked by the store. Didnt look into there windows.

Clean store, friendly employees. Large collection of scotch tape.

Shop their sales for the best deals

Their manager and staff treat customer well, always think customer first.

Ink prices are very reasonable.

Very helpful and very good store

Close to home and school, good customer service

Helpful and attentive.

Polite staff and very helpful

Fast. Courteous.

They did not have what I was looking for this time.

Staff very helpful..

Was sold faulty merchandise. Returned.

They got allllllll the supplies even the chairs and especially the chairs

Great customer service

Staff is helpful.

Good for office supplies

Every thing you want for office

The staff was nice

They has all the things I need for my daycare!

Thanks Matt!

Looks like they might be closing this location.

Very good

Nice store, unintelligent staff.

Staff doesnt really care

Very nice, helpful,

Great service

Everything was good

Its okay

Nice

Good

Clean