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Car Zone Auto Repair
5818 Garth Rd, Baytown, TX 77521, United States
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Car Zone Auto Repair
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Ju
Review №1

Great and fast service. Joe the manager was great to deal with. They had my coolant system fixed and my car back to me within a couple of hours. Definitely recommend patronizing this business.

Is
Review №2

Muy buena experiencia. It was a delight my experience with Car Zone Auto Repair. I definitely recommend them.

Os
Review №3

One of the best mechanical shop in Baytown . I been going there for almost 4 years I take all my cars over there . I fixed my transmission 3 years ago and my car still going smooth.Thank you so much guys you are the best .

Pr
Review №4

Been coming here for over 3 years, spent well over $1600..recently my tire randomly became flat while sitting at their shop after being full for months, so they replaced it with a dummy tire I had in my trunk but never put my old wheel back in my trunk. Called them 3x and went up there 2x to get answers..they couldnt find it which means it was thrown away or sold..instead of being honest they gave me the run around for weeks and ghosting me, not even responding to texts..basically making me give up and have to pay for a mistake they made by buying a new wheel..to top it off car still isnt 100% fixed either..very dissapointing to treat a long time customer this way..my brothers friend said he experienced something similar...nevertheless will not be returning. For the record no this is NOT spam I have proof.

Wa
Review №5

Super honest people. Quoted me $300 range at first, was $195 upon pickup& was done in a timely manor. Will be bringing my work to them from now on. You can’t beat honesty and transparency this day & age.

Jo
Review №6

Highly recommend this place. Integrity at its finest, always runs a diagnostics and actually helps you instead of taking advantage. Always on time.

Pu
Review №7

This place is the best in baytonw they fixed my electrical problem fast no one in baytonw could help it and they did it

Pr
Review №8

These guys know their stuff! Most companies were up charging me for a simple purge valve and ala fixed it up for me with the company part cheap and in under 10 mins. Highly recommend them

Fr
Review №9

Guys I did a big mistake ...by taking my car I had a problem in my transmission he charged me 1,442.61...he didnt fixed it but he told me he hv put another part of transmission..Then he charged me 560.00And then folks he said I m gonna changed this 🙄 transmission again ..but he going to charged me 986.00 again .....he screwed everything again my transmission still isnt working 😕 guys I am requesting youll..please dont go at this place hes thief ...this people like to take the hard working money...and I ve a proof of invoice I am gonna post it so you guys gonna believe me!!!!

Do
Review №10

Very Helpful, stayed until job was complete. Great prices.

za
Review №11

This place is the most direct place walk in there they give you a quote and do very clean work

Va
Review №12

The owner is such a sweetheart..Second time visiting hes always so polite...

Ge
Review №13

A little expensive but does a great work.

As
Review №14

It was excellent service.

ge
Review №15

The best mechanic shop Ive been to great prices and decent work

Jo
Review №16

Im pretty late writing this. But I had car trouble back in April, turns out I needed a new alternator. They were very thorough and helpful and they had me out of there as fast as i needed to be. I was very happy with the work they did.About a month ago, I went back just to see if they had time to install a new turn signal light in the front, not only did they have the time, but they did it for free.If you have any kind of car maintenance or repairs needing to be done, this is the place you want it done at.

nh
Review №17

Took my fiancé’s car there because her AC had gone out. Not only were they able to diagnose the issue within 20 minutes of us showing up, they had the parts ordered and installed within a few hours. Definitely a great price for the labor done and super fast turnaround. Definitely recommend!!!

Mo
Review №18

Amazing place, knowledgeable staff, fair prices, and own up to their mistakes. I had an oil change done on my white 2017 Nissan Altima. They left a screw off my skid plate and they noticed right when taking it off of the lift. Immediately fixed it and told me. 10/10 recommend this place!!

Tr
Review №19

Thank you so much for helping with our 2017 nissan rogue. We greatly appreciate your time and help with the air conditioning. Really great guys running this place on a Monday afternoon.

Ba
Review №20

We, Bay Area Driving School, use Car Zone Auto Repair for the needs of all of our student driving cars as well as our own personal vehicles. The mechanic is very knowledgeable and services our cars in a reasonable amount of time. The owner is extremely honest and fair. We will continue to use their services! Thank you Car Zone for all you have done for Bay Area Driving School!Ed Haberman, owner of Bay Area Driving School

Ro
Review №21

Took in there for transmission and they broke the timeing belt and want me to pay for it.

Sm
Review №22

Ala is a very good mechanic. He quoted me a fair price and did good work on my car. When he tells you a price for your car, he doesnt change the price when you bring it back to get the repairs done. I will keep coming back to get my car fixed here.

Ra
Review №23

Very cordial, courteous and helpful. They took me in immediately keeping me informed. They made me feel comfortable and I felt that I was at a professional and trustworthy establishment. Very reasonable labor & costs. A must go to place for your car or truck needs!

Me
Review №24

Awesome mechanics!

Te
Review №25

Headlight went out in car and my mother told me to go to Autozone where I could buy a new bulb and sometimes they will replace them for you. Well we got there and were told they didnt replace them, but we could go down the street to Car Zone and a guy named Dre would take care of us pretty fast. I was a little skeptical but though what the heck. Im so glad I went. Dre had us in and out in literally 10 minutes. Great customer service and I will definitely be back!

AL
Review №26

Very Skilled, Professional and get the job dont in a timely manner. Very respectful and humble staff. Came in to get my Rotors and Calipers changed and my car left like new.Lots of one star reviews are actually a spam and all are correlated to an A/C job. Must be a salty customer that was mad about their A/C not getting fixed so decided to motivate others to leave bad reviews or make multiple accounts and left them from there.And no, the manager wasnt pushy about the review. I told him I was satisfied with the work and he kindly asked me to leave a review.

Go
Review №27

An investigation has been conducted by a Google Agent and has come to a conclusion that some reviews being left on Car Zone Auto Repair are spam and have been verified as spam.Please remember to keep your comments respectful and to follow our Community Guidelines.Thank You,Google

Ro
Review №28

My name is Robert. I was at Car Zone for around 4 to 5 hours yesterday. Not only did I get great work done(there were multiple issues that had to be addressed and replaced/repaired) they offered to bring me home and pick me up when the work was finished which I declined. On top of that great customer service they bought me lunch and refused to let me pay them for it!THIS IS WHAT FUTURE AND CURRENT CUSTOMERS NEED TO READ!!!When the negative review about the oil change was posted I had been there for hours and this liar and spammer posted it while I was eating lunch, and only one person came in the entire time to have work done and it was simply an inspection.

Is
Review №29

Great service!! Went in for my breaks. Workers were very polite and very efficient. Will definitely be back.

Br
Review №30

I should have looked at the reviews first prior to taking my car here.Took my car in to get my AC fixed. They told me it was the compressor. After a full day of having my car in their shop, they swapped the compressor and my AC is still not fixed. AND THEY TRIED TO CHARGE ME FOR A PART THAT DID NOT FIX MY PROBLEM. They are clueless and will only throw parts at your car in hopes of fixing it. Totally ridiculous. GO ELSEWHERE PLEASE. This is what happens when a backyard mechanic gets a shop

Eb
Review №31

It was a great experience the owner was very professional.

Ca
Review №32

These fellas are the best. Quick and efficient. They know their stuff!

Ma
Review №33

Fast, friendly service! The guys here really went out of there way to ensure my experience here was a great one. Will most definitely be coming back, thank you guys!

Mi
Review №34

I would like to change from my original review. I had posted how poor of service that I received. I brought my car back after several weeks when it developed a new problem. I was glad when I was told that the mechanic that had worked on my car was no longer with them. I thought that was the right move for them to take after the service I had originally received. But this time they were very professional. They fixed my car and we have had no problems with it since.That was classy for them to make things right on my car. Thank you very much

La
Review №35

I took my car here and for them to diagnose an electrical issue with the driver seat. They said they could not figure it, which is OK... But the fact that i got my car back with my dashboard lights not working at night is not ok.... my husband had to come up here and straighten them out. ***Never again..

Li
Review №36

Great service and great price. Definitely will go back to them again

Er
Review №37

These people are the biggest liars Ive ever seen. I needed a new battery so I went to them after having this confirmed at autozone. Autozone said my alternator was good and that the battery was not taking a charge. This place kept trying to convince me that i had to change my alternator as well. I told them to just swap my battery and not worry about the alternator. when they did my car was fine and started right up. Unbelievable

gl
Review №38

They took my car in quick,showed me what was wrong and fixed it. Did not take long,and very good job. Car still working great. Will only go to them from now on. Guys very respectful and honest.

Mi
Review №39

This place is customer friendly. They fix my battery 🔋 for my car last minute . Thank you so much . I look forward to doing business with them again

Pa
Review №40

Put the wrong oil in my car, and I was charged for AC service for absolutely nothing. My AC was not cooling properly and they said they were going to put refrigerant in it. When I told them it still wasnt cooling properly they said I had to drive around for a few miles. Had to pay another shop to diagnose the issue. They had to bleed out a bunch of refrigerant because these folks put way too much of it in the system. Why on earth are they working on cars?

ro
Review №41

Amazing service! Best auto repair shop in Baytown. IGNOR THE SPAM REVIEWS! This is a very respectful honest business.

Jo
Review №42

Came in to change brakes and rotors, payed a reasonable price. Was in and out quick, friendly people with good work ethics, will be back for my oil change.

Su
Review №43

Great and fast service. very highly recommend place to get your car worked on.

Om
Review №44

Honest and great servicemy car broke down on the highway so I cold this place, the sent me a tow to to their shop, ran a test and it was the alternator but the part wasnt available since it was after 5pm, they gave me a ride to my hotel, next morning it was finished and I continued my trip.. convenient and the price was fairthanks yall!

Na
Review №45

Ive been to a few places here in Baytown ive been a resident for about 7 years. I used to take my cars all the way to west side but i tried this shop near my home once and now I service all of my cars here they have fair pricing great customer service and they genuinely care about your vehicle and treat it as if it were theirs

ps
Review №46

Great shop great prices great services great workers great everything thank you for being such a good service btw hello al’a it’s Abdrahman

Mi
Review №47

Great customer service and awesome work. Prices are very good too.

Yo
Review №48

The guys working there are really genuine and have a very pleasant working behavior. They will work with you and try to give you the best option.

Ah
Review №49

Great work awesome customer service you will find what you need and more excellent worker and very helpful with a reasonable prices

Wu
Review №50

Took my 2007 Accord, that had a check engine light. They immediately pulled the code, and instead of immediately replacing the part, like most auto repair ships, they took further diagnostics. Turns out the part was not defective but the connector or the pigtail. Theyre profesional, and I DefiniteDe reccomend going here!

Mo
Review №51

Honestly number 1 in Baytown, ive been to many mechanics in Houston and none have the customer service the I was given here. Provided me with premium service and care at the price and in a timely manner.

Ha
Review №52

Lovely service, Id say the best in Baytown been to a few places around here and got ripped off but Carzone treated me right with respect and honesty and most importantly price and they kept me updated. Thank you Carzone!😊

Ke
Review №53

Took my car in to get an oil change and my iphone was stolen from my glove box. I asked them to use their phone to call my husband, I had him activate the find my iphone feature to ping my phone only to find out it was in one of their techs pocket...real classy folks...stay away

jo
Review №54

Real simple and easy

Vi
Review №55

If I could I’d give Car Zone Auto repair in Baytown on Garth Rd zero stars for being a lying, cheating, incompetent establishment. I took my vehicle in to get a new alternator installed and left with my entire electrical system destroyed. I was promised, by the owner Jordan that it would be taken care of, after three months of the run a round I eventually had my vehicle tolled to a dealership. A $220 job cost me approx. $7000, in which I had to take them to small claims court. Fortunately, I won the case even though I wasn’t awarded my full amount, at least the Judge took the side of me the plaintiff. I would not recommend anyone to go to Car Zone Auto repair.

Cl
Review №56

Very friendly very good work. Thank you

Mi
Review №57

Spent $4,000 for them to install a new engine incorrectly and refuse to make it right. In way over their heads. Would not recommend this mechanic to anyone. They created a new problem that did not exist before changing the engine, and then refused to fix it. Dishonest mediocre mechanics that should never be recommended.

Ja
Review №58

DONT DO IT...Tell me why I pay these morons to replace an alternator on my truck only to have my truck shut off on the freeway.They didnt torque down the ground to my engine block and so my alternator wasnt charging the battery. They proceeded to act like it was a minor mistake.After this, I asked the management if his employees were ASE certified. He didnt know what that meant. And THATS SCARY.

Mo
Review №59

Great service and I advise everyone to visit this shop

Ro
Review №60

Highly skilled, very friendly, recommend to anyone in need of car repair

Ly
Review №61

It has new management. I came uncertain how I would feel about them. But got good service.

Ro
Review №62

I love these guys, very friendly, and will go out the way to make sure you safe

Ri
Review №63

Took my car for an oil change and they damaged my driver side door panel and are refusing to fix it. Extremely low class place with low class morals and ethics.

Al
Review №64

Used the wrong oil in my car and now I have to take it to the dealership to get my engine flushed. They are incompetent, and should not be in business.

Cu
Review №65

Very professional and honest shop..great prices and very quick on majority of the repairs...would always recommend...good job carzone!!!!!

Ma
Review №66

I brought my daughters car in to get some work done, they gave me a fair price and had her car in and out a few hours. Will be back.

Rh
Review №67

I am a returning customer and these guys are great, the first time I went I had a brake job done, this time I A.C work done, I have been to at least 5 different places pricing the job the were the most reasonable one for the job Im new to the Baytown area and the job was going to be up to 3 to 4 hours and I didnt want to wait at the shop because I had my granddaughters and I asked him for a ride home, he dropped me at my front door and he called me when the job was complete so let me know he was on his way to get me. These guys are great check them out the prices are very reasonable and they will accommodate you in any way possible CarZone gets all my work in Baytown I have a personal mechanic that I always used in Houston but when I cant catch him CarZone has my business.

Ro
Review №68

These guys shouldnt be working anywhere near cars.Took my car here for my last oil change. This time around I decided to do it myself...well turns out they didnt change my filter last time.

Ja
Review №69

Came in on a saturday for an oil change, the mechanic that was called drey took care of me, and i was out within 15 minutes. Will be back for any maintenance.

Ju
Review №70

Much thanks Very good work

Pa
Review №71

Great experience, fast service and low prices. Will be back

Ne
Review №72

AC went out,didnt have time to diagnose or even look at it myself,left them my truck with the problem- called me back within the hour,informed me that they found the problem,gave me an estimate and had it fixed within a few hours.pricing for parts and labor was resonable.Will see them agian.

Ad
Review №73

Found my coolant leak within 2 min! Great job guys, I appreciate it.

Za
Review №74

Dropped my car off here to replace a window regulator and caught them taking my car for a joyride. Then they try to convince me that it was a test drive. TO TEST MY WINDOW ????

Se
Review №75

Low class service and they try to get you to pay for repairs you dont need.

Ro
Review №76

I was outside since 7:55 am waiting for them to open is now 8:35 and they were still close

Li
Review №77

They fixed my ac in a short time and the price was fair, I will be back for my oil change.

Om
Review №78

Great service and quick work, would recommend.

X
Review №79

Very Friendly and professional. Thank you for changing my car battery.

Ra
Review №80

Thanks for the great work!

jo
Review №81

Came in for a tune up for my truck, was in and out within an hour.

th
Review №82

Imagine not having a life and you try to ruin someones reputation by leaving spam one star reviews on their shops Google page but you get caught up and turns out your only two feet tall and got a bald head

Ch
Review №83

Good place I recommend!

Ma
Review №84

Unprofessional, should not be working on cars.

Vi
Review №85

Thank you for everything!

Vr
Review №86

Went by to get my oil change and i come out with a 100 dollar circuit broken and they put more oil than they should haveThey did not fix what they did and do not care about your safety

Ed
Review №87

Thanks for hauling my car. They didnt charge me much and it was quick to compose it. I appreciate it so much!

Information
1 Photos
87 Comments
3.8 Rating
  • Address:5818 Garth Rd, Baytown, TX 77521, United States
  • Site:http://car-zone-auto-repair-and-sales.business.site/
  • Phone:+1 281-421-7195
Categories
  • Auto repair shop
Working hours
  • Monday:8:30AM–6PM
  • Tuesday:8:30AM–6PM
  • Wednesday:8:30AM–6PM
  • Thursday:8:30AM–6PM
  • Friday:8:30AM–6PM
  • Saturday:9AM–4PM
  • Sunday:Closed
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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