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Express Lube and Inspection
1115 W Baker Rd, Baytown, TX 77521, United States
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Express Lube and Inspection
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Ed
Review №1

Very professional peoples and engineers, also the owner very gentle, I recommend them with closed eyes.

mu
Review №2

Very professional and quick service. There was no attempt to upsell and they provided very good concise advice on what to do. I would recommend this place highly and definitely will come back for any automotive needs

St
Review №3

Moe is The most unprofessional businessman I have ever spoke to. I was looking at one of the cars he has for sale which is being sold for top dollar but was in bad condition. I tried talking to him about the issues but he quickly cut me off and said I was wrong. He yelled at me and my girlfriend in our face in front of other customers saying his bottom market car was perfect when it needed lots of work. If he gets his feelings hurt and yells at customers because they don’t agree with him then I couldn’t imagine wanting to have him service your car. Don’t waste your time and find a more professional business to spend your hard earned money at. He owns multiple repair shops but can’t even inspect his own car after it expired 2 years ago.

De
Review №4

Awesome crew very fast and will get the job done. The Manager is amazing very honest and wants whats best for his customers with their vehicle which is very rare.Great customer service and very professional.

Gi
Review №5

First time coming to Express lube and inspection very happy with the customer service and fast yet quality work done for First time and reoccurring customers, Mo and the front desk are very friendly, and help you understand the issue with your Vehicle guaranteed to get the job done.

St
Review №6

They repaired the AC and Brakes well for $1500, but left the coolant reservoir cap loose. When the car over heated, the owner MO denied it even though only they had touched it. I requested the oil be changed, good thing I checked it as it was over filled.

Ur
Review №7

I came here for an oil change, then inspection, and recently a tune-up on my Raptor. I am completely blown away with the managers and mechanics attention to detail and the willingness to go the extra mile to make sure your car has the best parts and the customer is satisfied with the work. I would recommend this place to anyone that loves their vehicles as much as I do and will be returning for all my future family automobile needs. Amazing work!!

Jc
Review №8

Top notch fast friendly affordable.

Al
Review №9

These guys are awesome!! They worked on my Audi Q7 and saved me a bunch of money by not having to take it to the dealership for the same work. Mo, the owner was exceptionally kind to go out of his way to make sure my car was back to me in great running condition even after they closed for the weekend. I was impressed that the mechanics stayed extra hours over so that I didnt have more days in my rental car as well. I recommend this place for sure! Theyre honest, reasonable prices, great work and wonderful customer service. In the future, I will definitely come back here. Mo even followed up with me a few weeks later to see how my car was doing, no one has ever done that before. Two thumbs up!!👍👍😊

Ab
Review №10

Moe was very informational ..he explained everything that was wrong with my vehicle perfectly and the other mechanics very friendly especially ray..even the front desk assistant was friendly and professional..Moe made sure that the issues I had were corrected and done the right way..I know one thing is for sure it wasnt about the money it was about customer satisfactory..will definitely recommend anyone that has problems with their vehicle to come here!! And I will definitely come here if I ever have any other issues!!😁😁😁😁😁😊😊👀🤓Thank you again MOE!!

Ja
Review №11

The mechanics were great, well timed on getting my parts and labor. Reasonable price. Very very good customer service.

Jo
Review №12

The best place in Baytown, very clean, very professional, very friendly

Do
Review №13

Arrived at Express Lube and Inspection after first visiting Elite Lube and Inspection.Visited Elite to get car inspected and informed the tech on arrival, was told they would be with me next as they were currently working on a car ahead of me. Waited for an extended period...eventually another person came in for an inspection as well. That person was told the person who does inspections would not arrive until 10am. I stated that it would have been nice to have known that when I arrived!!!Express is truly express...They completed the inspection before I was seated comfortably and had begun to read a magazine!!!Go to Express Lube great service...Do not waste your time with Elite Lube!!!!

Na
Review №14

Awesome experience. Friendly service coupled with fast work. Ask for Moe!!

D
Review №15

If I could give Express Lube and Inspection a rating of 0 stars, I definitely would. Auto was brought in at 9:00 AM and was told it would take 3-4 hours. Returned at 3:30 (6.5 hours later) to pick up and car was still parked in the same place! Had the service manager called saying it would take longer I could have understood, but the lack of communication made me re-think my options. Their inability to deliver express service was a whole day lost. If only the mechanic would have taken a look, ordered parts, I may have been on my way.Its ironic the good reviews influenced me to patronize Express Lube and Inspection, however, they FAILED and todays actions shows they havent an ounce of business acumen.

ja
Review №16

Excellent place to go for brake work. started having a grinding noise coming from back brakes and took it in to Express Lube on Baker due to perfect reviews here and on Yelp .Not too many customers ahead of me on a staurday at 10 am, so this place must still be a bit of a secret.The new manager, Dewayne is a friendly hands-on type manager. He raised my car and removed the tires/ inspected brake pads and rotors all the way around while his mechanic was busy with other projects. Dewayne then found me in the waiting room and took me into the shop area to point out and discuss the issues..Four bad brake pads and rotors as well as one wobbly tie rod end. We discussed options for repair and he quoted an exact out the door price before commencing repairs. I felt like he offered a good and fair deal. The agreed upon repairs would take awhile, so Dewayne was courteous enough to ask if there was somewhere I needed to be taken. I declined, opting to wait in the spacious lobby. Impressed by his professionalism and willingness to step in and assist with the work load when the mechanic was occupied.The receptionist, Kelsey, was also very friendly and easy to talk to. She went out to get estimates time-wise on repairs for myself and others without being asked or prompted in any way. Very professional and personable Didnt meet the mechanic, but he seemed a hard-working fellow. Excellence all the way around here. I found myself a new favorite place to go for car service/repair in this area. Thanks Express Lube!

Le
Review №17

I went here for an alignment and had a great experience for the second time in a row. I had previously been getting alignments from a different place and they were wearing out my tires badly within 20k miles. Here at express lube and inspection, the owners (Mo & Mod if I remember correctly) take the time to say hello and ask you about the issues you are having that way they can help get you back on the road in a timely manner. They are straight talkers, that dont try to give you extras you dont need, very honest and fair pricing for the services they perform. The mechanic Ive talked with the last two times is Rey. He goes above and beyond to also make sure youre happy. After his initial inspection for worn out parts and initial alignment readings, he took the time to explain what was wrong with my current alignment and how he was going to adjust it to make it right. And after the adjustment, he takes it for a test drive to MAKE SURE its right, even takes me along to make sure Im happy with how it feels. Ive been to several shops over the years but Im very happy to call this one my favorite place to go.

Ry
Review №18

My 2012 Altima was completely turning off while I was driving and after talking to friends I was expecting to pay a hefty price to get a new crankshaft. After bringing my car here I was pleasantly surprised that it was not my crankshaft and in fact just bad cables connected to my battery and my car was not getting enough Voltage.Very happy I brought my car here as it was fixed in less than a hour and instead of just agreeing it was the crankshaft and taking my money, they told me the truth and fixed it for much less. Im always weary of mechanics finding other stuff wrong and trying to make more money so Im very happy I found a honest shop that didnt take advantage of my ignorance.I highly recommend these guys. Thank you Mo and Chris.

ju
Review №19

I have a 2016 Ford Escape that had a service engine light and a amber colored light every time I started the engine. I had my San Augustine Ford send me an email about this problem and named the codes that I researched. I found out that there is a sensor inline with the fuel and injector line that may be the problem. Baytown Ford had the sensor and I called Express Lube to see if they could be able to install this part. When I went to pick up the part the counterman said this was a common sensor and he sells a few of them. I researched and found out this should fix the problem instead of waiting 3 weeks to have Ford work on it. I took it to Moe @ Express Lube and he showed me that this sensor was common failure on his computer so I had his mechanic replace the sensor. I dont like paying Fords prices if there is a good mechanic @ Express Lube to work on it. 2 hours and Moe said it was ready and so far the problem is solved. I only hope that this has permanently fixed the problem b/c I like the lil Ford Escape. I will be returning to Express Lube if I need more oil changes and service work.

Al
Review №20

Went here to only get brake pads changed and asked how much...the mechanic quoted me $235+tax. This was with me bringing my own brake pads and parts. $235+tax for labor on brake pad job!?!? Hell no... this job MAX takes 2 hours with basic hand tools at home. He tried to tell me on my rotors needed to be turned. Which is not entirely true. Yes it is recommended but if rotors have little to no wear...then not needed.Most places I called quoted me $60 - $115 to swap out my brake pads and all said rotors did not need to be turned.

Jo
Review №21

I brought my 2009 Ford Fusion with 172K miles on it in today for some repairs. When I left it felt like I was driving a brand new car again!!! I first met with Chris several months prior and he gave me a quote for repairs. I finally had the time and money so I went back in for those repairs. They found other issues in addition to what they originally found. But Moe came to the rescue and gave me a good deal on the additional work. I cant thank this team enough for the great work they did. The work and customer service is too notch!!! They will have me as a lifetime customer for sure!!! Thanks again!!!

Pa
Review №22

Took a our Chevy Colorado because it was shaking they found few broken items. They explained to us an showed us pictures of the broken motor mount an more! Excellent customer service the manager was very kind explained everything very well. I highly recommend Express Lube an Inspection!!!!!!

Os
Review №23

I have been coming here for the past two years and their customer service and their repairs are second to none, I will definitely come back.

Sh
Review №24

These people are very thorough, very honest and helpful truly amazing shop. I will always bring my vehicle back here.

Ru
Review №25

Went here three months ago to get an alignment on my F150 and get the AC checked they told me I needed to pay about over $2,000 to get everything fixed I went and got a second and third opinion everyone told me it was less than half that price and they would also not give me a printout of what I needed to get fixed horrible customer service I do not recommend this place to anyone please go somewhere else anywhere else also went there yesterday to get an inspection the guy told me that my car had been expected when it was inspected less Than 3 months ago by the same person at the same place and they would not give me a refund back evidently theyre more interested in making money than taking care of their customers

Yo
Review №26

The mechanic Mens so honest I highly recommended this company and I will come back to check my car again !!

Na
Review №27

They have such great customer service Nd genuinely care about your needs.

Na
Review №28

The mechanics are so professional and educated n their area of service.

Sa
Review №29

These guys know what they are doing and they do it well!

Ro
Review №30

Quick service & friendly workers.

Re
Review №31

Honest, Quick work and explanation to,those who dont know cars/trucks. Will continue to come here first.

Jo
Review №32

Come here for my oil changes. Quick in and out.

Ra
Review №33

Eccellent service every time I come here. Very professional staff.

Do
Review №34

Super super slow service been here 3 and a half hours and will never return......

Information
12 Photos
34 Comments
4.4 Rating
  • Address:1115 W Baker Rd, Baytown, TX 77521, United States
  • Site:http://expresslubeandinspection.com/
  • Phone:+1 281-421-2615
Categories
  • Auto repair shop
  • Brake shop
  • Car inspection station
  • Car repair and maintenance
  • Car service
  • Diagnostic center
  • Mechanic
  • Oil change service
  • Vehicle inspection
  • Wheel alignment service
Working hours
  • Monday:8AM–6PM
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:8AM–3PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
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