Great service. They were busy so it took a minute but well worth the wait.

Good service! Juan was respectful and helped alot! He went above and beyond to give me a exactly what I needed. The break pads were excellent would recommend.

This place is garbage. I have been here at least three times and have never walked out with a part. They either show the part but can’t find it on the shelf, their system is down so they can’t look up parts, or they just flat out won’t have the parts. This is why people use Amazon all the time because your local stores are over priced and never have anything.

David in commercial is on top of all things. Know his business.Great guy goes out of his way to help and dependable. Hands down best parts guy I know. 👍👍👍👍👍👍

People here are super awesome. Knowledgeable and helpful, I go out of my way to shop here. Its worth it

I have never had such an unpleasant experience dealing with store staff. First the part was not in on the day I was told it would be in. Second, it was the wrong part and when I asked to order the correct part I was told I can only order it online and have it shipped to my house. After talking to another store I find out I can indeed order it from the store. Third, when I took the part back and asked why they refuse to order it I was met with rude staff. I told them I would no longer shop at advanced auto parts and was told that they dont mind. Seriously this is how you treat your customers? This is why I will never shop there again. Its really sad how an employee can ruin your businesss reputation.

Had really good customer service. The guys was eager to help in good spirits and smiles.

Had to look for some parts but all in all, the customer service was great. We were helped right away & thats always a major plus. #thanksadvanceautoparts 👍

I needed wiper blades and needed them out on. This was a good experience considering they were very busy.

Good, parts didnt work but thats my cars fault

Didnt get exactly what I needed but staff was great and very helpful!

Go online on the dotcom website. It will ask you to enter your email, do so. Choose your items to purchase, leave them in the cart, leave the website. Give it about 6 hours but for sure next morning, you will have a 25% discount coupon in your email. I do it quite often, if your not in immediate need of the parts right then and there, do this and save a bit more. Can be combined with the 5 dollar speed perks coupon too. My radiator was 160ish came out 130ish after taxes. Hey nowadays lets try to save some money, am I right folks? People are friendly too. 1/17/21

Very helpful.

Quick helpful service, knowledgeable employees, great value.

Got a good deal on a battery but the store is under staffed. One of the parts person wasnt wearing a mask neither was a manager at all. Took over 45 minutes to check out on an online order that was pre-paid. You would think the parts people would care a little more for their customers.

Friendly helpful and well stocked

Excellent service! The gentleman was super friendly and very helpful with helping me find a temporary replacement for my side mirror. He was very patient as I kept having to go back in for things to get it on there! Thanks so much you guys rock!

Dont seem very prepared to answer questions about vehicle and then they always seem to be out of the parts I need

Always have what I need at a great price

Its Baytown. Dont expect anyone in there with half a brain. They can basically Google parts for you. Thats the level of education on parts theyve been given. Just be thankful Google is a short word.

The location on Alexander St. in Baytown, Tx. has very, very, very lazy customer service. Never again would I step foot or think about going to that store.

Great place to get some automotive stuff for your car and get windshield fluid and helpful workers will recommend!

Good experience here .The little lady is so good about going the extra mile with a smile.👍

Great Service

Nice staff and reasonable prices. Those guys are always willing to help out. This advance is better than the one on garth rd.

We had to return 2 alternators. The y said that after installing the last one the warranty would not cover a return. That makes absolutely no sense. How would you know it was bad until you installed it and it stopped working? Needless to say we complained loudly and got a refund. Never going here again.

Sam and his associate were a great help with getting my car back into shape. They even came to where I was located to jump start my car. Great service.

This manager at Advance Auto went the extra mile over a 2 day period to help me with my battery that refused to hold a charge. Thank you Adavanced Auto and thank you Sam. Sign me a happy repeat customer. Gary Reno.

Great service

Average auto parts store the slightly older lady that waited on me was super nice and helpful and thats what makes the difference

Number one place for me

Good people need a little more service

Got my License Plate Stuff here.

Mike Fleming was awesome.

Walked in wasnt greeted or even asked if we needed help went to look for what I needed and stood in a line girl at counter never said she could help or say that she was open when we did get to counter she couldnt spell first or last name..

Lady didnt have a clue wat was going on

Friendly and fast good customer service

They will price break with another store price just to keep customer satisfied

Friendly staff and very helpful...

I ordered a part Sunday, they said part will come Monday 9 am morning then at noon and then in the afternoon.but l did not get the part until tuesday.the experience was not good😤👎👎👎

Great customer service! Fast and friendly!

Always friendly and helpful. This is my go-to auto parts store.

Nice

Staff was helpful and patient. Made some personal calls while I was checking out, which was kinda weird, but I would definitely come back.

Ordered the same part two different times in a week and they never ordered it. These people are completely incompetent!

Fantastic Savings with an Excellent Staff Service.

Quick service. Knowledgeable staff

Always kind plus didnt treat me any different then a man

They didnt have any of the parts that they said they had before I went up there I left with three monsters and two packs of M&Ms for $20

Had what I needed

Loovd it

Polite, nice help.

Like The oriely for 18 wheelers

Better than AutoZone

They the right parts

The best one in town

Yes very good thanks

Friendly and helpful staff.

Its an auto parts store. Nothing special

Do not buy batteries from here .

Need more employees to help customers

Good prices

Good service

Good

Parts

They do not speak Spanish. I have been to this store about 4 times and I go out without being able to buy because no one speaks Spanish.

Excellent customer service !!! 👍👍👍

Too bad they gave me electronic parts that are not returned I never return

I love it