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Community Collision
4701A I-10 Frontage, Baytown, TX 77521, United States
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Community Collision
Comments
Ka
Review №1

Joselyn keeps me informed of all my concerns. She, in my opinion, is an awesome customer service person.She even ran my car through their car wash.

Li
Review №2

I dropped my car off July 12th and they still have it. Communication has been zero. Im so irritated by this experience i dont know what to do with myself

Ra
Review №3

I took my Kia Rio for collision repair they took longer than why they told me they too late two weeks more than the time they told me it was going to be done Plus on top of that, they charged me $164 for scanning repair plus they make you sign a contract if your insurance dont pay enough do you have to pay it out of pocket they made three different estimates and my car so the insurance didnt want to pay the whole thing because they were thinking the displays it was trying to overcharge them so I have to pay extra money out-of-pocket plus my deductible to me was a really bad experience I wouldnt take my car back and I would not recommend it to nobody to take the cars and this place

Ch
Review №4

Friendly people to deal with. They did an excellent repair after someone wrecked our car. Took a couple of days longer than quoted but well worth the wait. Very satisfied and highly recommend this place. And they have a lifetime guarantee on the work.

Ke
Review №5

Awesome people

Or
Review №6

Very good workmanship and car was ready before due date. And lifetime guarantee on top of it all. Hope I never need them again but its nice to know theyre there.

za
Review №7

Great service

Ro
Review №8

Very customer oriented. Worked with me on a vehicle that I was upside down on the loan. Jennifer, the sales associate I worked with was very knowledgeable and patient with me. I would definitely return or recommend to a friend.

Ch
Review №9

I enjoyed the experience of purchasing my new truck at Community Toyota. Your sales representative Mr. Darren Mooney was professional and knowledgeable. He and the rest of your staff were friendly and helpful. It was a true pleasure.

Je
Review №10

Took almost two weeks to get my truck fixed. I would call to check on the vehicle and no one would answer. I called Thursday evening to get status on my truck and they said itll be ready Friday that all it needed was a wash. I call Friday for a status update and they tell me its still waiting. I explain to them I work all the way in Spring and I need to know with time when it would be ready since I have to drop off the rental car and be there in Baytoen before they close at 6. I decided just to leave work early and show up and I told the lady in the front Ill take the truck as is and she told me it wasnt allowed. So after I paid the 1,000. She gave me the receipt and I waited. She met me outside gave me the keys and that was it. No explanation on what they did to my vehicle and they left some sticky stuff on my windshield that was hard to come off. I really had to rub for it to come off. I really wouldnt recommend this place. I wanted to give this place a try as the older gentleman whos in charge was awesome in helping me make arrangements for everything. But I wont come back here again.

An
Review №11

New Vehicle Purchase Experience was simple, and honest. At no point did I feel that a scam, slick move, or some scheme was being played on me to get as much money out of me as possible. There were no hidden fees, and prices displayed online were the same price at the dealer. I hate being told Oh that is online pricing. This place didnt do that to me.I was shopping around and I can tell you there are Online Prices at other dealerships, but those prices do not include Other Costs that occurred before the pricing was given.Thanks for being Honest with me.

Ca
Review №12

From the salesman to finance to Manager, it was a very easy and no hassle process. I would absolutely buy another car from Community Toyota and tell others how GREAT they are.Darren was WONDERFUL helping us from the moment we got there until we got the car keys.

JP
Review №13

They take good care of the car. Also there replaceble parts are genuine and have quality on it.

Ra
Review №14

Very professional service-oriented approach to marketing automobiles. Thank you for your Customer First attitude - one which other dealers should choose to emulate.

J
Review №15

My car engine blew up (kia optima recall) and this place was great. The customer service walked me thru the process and overall stayed in contact with me during the fourish week process.

Ro
Review №16

Quoted 2200 hundred for two dents and tiny scratches.Fixed it for 760 on another spot never doing business here.

Ki
Review №17

Moved to the area...within a week, someone wrecked my van. Community did a fantastic job repairing, cleaning and handling the situation. Originally 5 star.After the hurricane, someone backed into my van so i returned to them for repairs since my first experience went so well. Understanding that many suffered during the storm and the overwhelming need of repairs in the area, I was still disappointed in how it was handled. Overall my van is back to its original condition, but I wasnt notified and ended up paying for an entire weekend for a rental car. Sad when the rental car place calls on Monday to inform me the van was ready for pickup the Friday before.2nd experience: 3 stars

Da
Review №18

Brought my 2018 Tundra here for rear end damage, after two week in shop finally got it back on memorial weekend tow my boat drove down road here noise stopped and check one side of bumper was cocked, looked underneath and I can see 18 or 19 mm bolts is about 8 of them to hold trailer hitch to frame only 2 are tighten the rest I can screw by hand. So disappointed the way they do final inspection before give truck back to customer.

Sa
Review №19

They always do a beautiful job on the painting.

Gi
Review №20

Outstanding service! Great, high quality work. Thank you!

Ni
Review №21

Was in and out fairly quickly. Great car, love it.

sa
Review №22

Had body work done there, extremely satisfied!!

En
Review №23

Terrible experience buying a Used Truck. Staff lies and plays the bait and switch game on customers.

Ca
Review №24

Bring my car for repairTook to long people dont work on advance on the vehicles leave things to the last minute shame them.

Ju
Review №25

Very nice and professional

Al
Review №26

Great job and friendly people

Je
Review №27

Very helpful sales personal

Ba
Review №28

Had a minor scrape where someone dinged me. Just needed buffing out and they took care of it while I waited.

Ja
Review №29

Great place for repairs.

Information
51 Photos
29 Comments
4.1 Rating
  • Address:4701A I-10 Frontage, Baytown, TX 77521, United States
  • Site:http://mycommunitycollision.com/?utm_source=google&utm_medium=organic&utm_campaign=Google%20My%20Business
  • Phone:+1 281-837-3260
Categories
  • Auto body shop
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:7AM–6PM
  • Thursday:7AM–6PM
  • Friday:7AM–6PM
  • Saturday:7AM–6PM
  • Sunday:7AM–6PM
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible restroom:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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