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Public Storage
122 Saxon Ave, Bay Shore, NY 11706, United States
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Public Storage
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Gu
Review №1

Location always clean and friendly service whenever I need boxes thanks again Ludgi !

Vi
Review №2

Ludgi provided great service earlier today thank you again for answer my questions !

Do
Review №3

Extremely satisfied with this facility and Patrick who know exactly what I need! He is informed and very, very pleasant person to deal with. Clean facility and great staff!! Highly recommend this Public Storage!!

Wi
Review №4

Contactless gate access is cool, convenient and clean property

Ch
Review №5

In less than a year the unit grew mold on all of my belongings, chair, sofa, boxes etc. I was inside ground level on what was supposedly suppose to be “climate controlled”. Instead of offering a new unit that wouldn’t grow mold, I was told to go through insurance for my belongings. Also, the price increased from $220 from the start to $300. For what? Nothing changed in that time? Very disappointed. Highly do not recommend.

Ca
Review №6

I was impressed at the level of Professionalism and knowledge. Patrick went out of his way to help us and find what we really needed. Facility clean. Definitely recommend!

Sa
Review №7

Thanks again for answering all my questions the other day Patrick !

RA
Review №8

This facility was clean and well maintained but more importantly was the service aspect. The assistance rendered by Patrick was outstanding. The requirements were packing materials (boxes, box sets, tape, quilts, pouches, dividers, rope, etc) and Patrick advised & guided me through the inventory that was required to pack up a 5-bedroom house effectively. Also seeking adequate storage space, he could not have been more helpful, even showing me the space to get a better idea of the size. I would not hesitate to recommend the Public Storage Bay Shore facility to my friends and family.Only suggestion would be an automated plastic wrapping machine (like the machines at airports to protect & wrap your luggage from the elements) on-site that would plastic- wrap medium-to-large items for the customers instead of having to do it manually.Thank you.Raymond B.

Ja
Review №9

My daughter had a great experience and thanks again Ludgi for excellent service

Je
Review №10

Patrick helped answer my many first time rental questions thank you so much sir !

Sa
Review №11

I’m not the best with technology but seeing my friend use the public storage app to open gates and door was cool and convenient

Je
Review №12

Nice new paint job and great assistance from Ludgi

Bo
Review №13

Ludgi was very helpful with my sizing questions for future storage and the amazing contactless options the company offers

Ti
Review №14

ERental saved my family so much time with moving already being so difficult, property is clean, and ludgi was helpful with our many questions

Jo
Review №15

Superb service Patrick was very helpful and informative very friendly I highly recommend checking them out.

Ja
Review №16

Ludgi and Patrick are terrific came over the weekend and the confidence they had in regards to what size I needed felt like I came to the right place. Made me feel I was getting the right size for me and nothing too small. Guys are great!

Sa
Review №17

Clean and convenient also the app my friend uses to open gate is cool

Ke
Review №18

Ludgi helped me out getting some information on storage earlier and great bulk box promos.

Je
Review №19

Great assortment of packing supplies ahead of my move and great service thanks again Ludgi !

Jo
Review №20

Awesome contactless options and friendly staff !

Va
Review №21

Ludgi provided great storage rental advice and tips for future move the virtual tour was awesome too !

Ge
Review №22

Always clean when I come by, staff doing a great job

Fr
Review №23

Clean property and contactless access is great can open gate with phone no more getting out the car.

Au
Review №24

My experience with this public storage is not good. There are rodents on the premises. The doors of each units are poorly maintained.The rate at which the rent for the unit increases is so very random it boggles the mind.I was informed that public storage pro storage rate as long as u move out before the due date of each months rent. Now I am told I was given the wrong information. As if I made this up on my own.I would advice anyone looking to store your property that is import to you that you seek other storage facility. I am very disappointed with this storage.I would not use PUBLIC STORAGE again as an option. As a new customer they are welcoming ...but !!!BEWARE!!

Bo
Review №25

Ludgi was very informative and helpful thank you again man

Ma
Review №26

Great box selection, clean office and property

Do
Review №27

Service was terrific by Patrick, knew exactly what I needed. Highly recommended, clean location.

Su
Review №28

Great service, friendly by Patrick and so knowledgeable. Definitely recommend.

We
Review №29

Clean property and close by for our business cant go wrong.

cw
Review №30

On move out day my unit was blocked...had to leave and get a shovel. Otherwise its storage, so basic.

We
Review №31

Ludgi provided me with great service with figuring out what boxes will need for big move !

Po
Review №32

I cannot believe how out of order the numbers are in this facility!!! We actually got lost in here. Unbelievable! Totally embarrassing and a waste of time. I could not believe it. After getting lost I started noticing how much it looked like a jail. I only chose this place because it was nearby and offered a promo.

Ea
Review №33

Family had a great experience with the storage

Vi
Review №34

Great customer service ask for Patrick or ludgi. Their super helpful

Ya
Review №35

The eRental was saved so much time for me and my boyfriend during our hectic move !

Ju
Review №36

Got some boxes earlier today, Ludgi and Patrick were friendly and helpful may even get a unit down the road virtual tour very helpful !

Ma
Review №37

Nice location and friendly managers whenever there with my friend for a cart !

Ne
Review №38

Great service patrick helped me put the boxes that I purchased into my car dont see that anymore.

Da
Review №39

Very happy with my experience at this location. I moved from West Babylon to Islip on top of selling my business and needed a climate controlled unit. Dawn was very helpful in picking out the right size unit. I will definitely recommend just because of their customer service. The guy next door offers a moving truck but its always out of service.

To
Review №40

Angie helped my father and I with picking the correct size unit for us and made it all easy! She was absolutely phenomenal and very personable. We werent in there for more than 15 minutes and there were no issues at all. We really appreciated her helping us out with a big smile the whole time!

Jo
Review №41

Super friendly atmosphere very knowledgeable staff Patrick was very helpful

Li
Review №42

Ludgi helped me find the boxes I needed by knowing all the different box dimensions great service !

Je
Review №43

Came in to get a few boxes Patrick was very helpful and helped me put the boxes into my car.

St
Review №44

The property manager Ludgi and Brian were great help. Came to purchase some moving supplies for a move and the gentlemen were great in making sure I had the right items. Amazing staff

RO
Review №45

Family greetings go price no worrys I personally say nook it, look no other.

Ta
Review №46

I was greeted by a sweet lady named Dawn. She was knowledgeable, polite and very helpful. She walked me around and showed me various sizes and explained how everything worked. Excellent customer service!!

do
Review №47

Angie is the best. She went above and beyond in a very complex situation involving multiple people with a potentially hostile situation. She handles herself professionally and makes Public Storage a better place. In addition, she is pleasant and honest and does what she says shes going to do. Thank you Angie, from both my friend Chris and myself!

jo
Review №48

Ive been using this storage unit for a few months and the property manager Angie has literally been a god send shes gone out of the way multiple times for me to make sure everything was going smoothly I cant thank her enough and the facility itself is well kept A1 job and I hope every property has an Angie! 10/10 would recommend!

Jo
Review №49

I have been storing at the facility for 8 months now. Any time I have a question or something else, Angie is always such a smiley up beat person. She always greets me when I walk into the office and knows my name. That is very impressive. If you need anything go see Angie she is very good at her job.

An
Review №50

Angie and Brian are the sweetest people here at Public Storage. Every time I come in on a Saturday, these two go over and beyond for me. I am always treated with such excellent customer service that I feel like a queen there. If anyone is looking for storage I recommend going to the bay shore location and ask for Angie. Always so pleasant. I have been renting for a little over a year and I have to say for a storage place I have never felt so comfortable to leave me personal items at a place like this. Thank you for everything.

Je
Review №51

Was a little lost at first but friendly staff helped me find our family’s unit !

Da
Review №52

I love coming here when Ludgi is working. He is the property manager at this location and he is very patient and knowledgeable with was he does. Property is always clean.

Cl
Review №53

Came into the office today to purchase some boxes since I’m moving soon. Angie and Brian were really helpful and understanding of the amount of boxes I needed for my move. After my purchase they were nice enough to efficiently put the boxes in my car. Deffently recommend this place for all your box needs.

Ra
Review №54

My stay was here great. No problems in my 3 years of storing here and i would definitely come back. Michelle was very nice and i would tell everyone to rent here.

Da
Review №55

I started storing my stuff in a unit about 14 months ago and its been a relatively good experience except for one thing: the price went from $158 to $211 over the course of that time frame. This is the first time Ive ever had to use a storage unit so this may be common practice, but it seems absolutely ridiculous to me. Ive been trying to get the light fixed in my unit since I got it and its never happened. Wont be using Public Storage again.

IM
Review №56

I drive pass this place everyday. Great spot on a main road came in to get some boxs and other packing supplies. Highly recommend great prices

Ra
Review №57

Great storage unit! Angie helped us pick the correct sizing we would need for all of our belongings! I def recommend going to see her if you need any storage unit needs! Polite and kind and very patient with my husband and I!

Ed
Review №58

Place is always kept clean, good area. no trash bins and Units are expensive, price gos up every year $21.00.

Aj
Review №59

Great location and helpful staff highly recommended them

Ph
Review №60

Fair prices and nice staff. Patrick was nice enough to show us around the place showed me and my wife a couple of units and the prices. *****

La
Review №61

My experience was great. The customer service was/is on point. Thanks to Angie, I can have a peace of mind with storing my things here. Thats hard to come by. Im Grateful

Jo
Review №62

10/10 I highly recommend storing here

Me
Review №63

Angie was very sweet with helping me replace my light bulb in my unit today. I told her I could do it my self and she went over and beyond making sure I had light in my unit. I am very happy to say this facility has good workers. Even Caitlin took the time to help me when Angie was not there. These two ladies are very hard working woman. Thank you.

Ja
Review №64

I wish I could give them 10 stars 🌟 the staff really go out of their to help the tentets

be
Review №65

I have been renting at this location for a very long time. I would like to say that I have been here through all the employees that have came and went at this location and I am very very impressed by Angie and Davids work here. A lot of things were happening on thus property that were not being taken care of. Since I have been working with Angie and David they have proven them selves as hard workers. The bathrooms and very clean, they put a paper towel machine in the customers bathroom. Its always clean and well supplied. The property it self is very clean and maintained. These two are very helpful and caring for the customers. David fixed my light bulb right away when I needed help. I would recommend this facility to anyone who needs a storage unit. Thank you Angie and David for being yous

Qu
Review №66

Ludgi, helped make paying for my girlfriend storage quick and easy !

Ma
Review №67

Angie the Manager was amazing. This was my first time renting a storage unit. I was going through a difficult situation, Angie was willing to help me by making sure she informed me about the different size options I had. Also she helped by giving me an educated advice on the unit size thought would be a better fit for me.

Ka
Review №68

I was storing things that I own in a shed of a house a friend once owned. Well I had to remove my belongings and needed a place to store them. So I looked online at Public Storage and reserved a unit. I had gone when I was called and Danielle showed me the unit as well as another one. She was very helpful in explaining things and showing the units. I was quite impressed.When I go in each month to pay, Danielle is so good with me and knows my unit number. She is terrific as well as the other workers.

Ga
Review №69

Angie was the best! So friendly and knowledgeable, she made moving my stuff in a breeze. Can’t thank her enough for the awesome experience she provided!

Da
Review №70

Clean property and bathroom, using the new app is clutch !

Ju
Review №71

Super friendly good prices

Da
Review №72

Went into public storage Bayshore to ask for some rates. Dawn was extremely helpful and friendly. Very knowledgeable!

Je
Review №73

I have been coming in to pay my sisters unit for the past couple of months. Every time I come into this location, Angie always greets me by my name and I was amazed that she already had my account ready and knew who I am. That is such a pleasant feeling to be known by name. My sister always said Angie was so friendly and she is.

Re
Review №74

STAY AWAY! We used this storage facility for 2 months and left with moldy possessions. We had to store our furniture and some boxes as we were between houses. When the movers began moving our items out of Public Storage, they said there was some mold on some of our things. When we were able to look more closely at our items, there was gross mold on our snack tables and laundry baskets (and who knows where else). Only after 2 months! This is disgusting. When I contacted the company, they said since our insurance wasnt through them (we have home owners) they couldnt do anything. How are they not responsible for their own facility? See gross pics below regarding damage and the inside of the storage unit after our possessions were removed. Shameful customer service!

Ma
Review №75

I went here to get pricing and Angelia was so helpful. Companies need more employees like her. I definitely will be using your company and tell all my friends to go there.

Ki
Review №76

I am a business owner so I know that customer service is the foundation to great success. Well its been along time since I met a person like Cindy. People like her is rare to find and have apart of a team. Where do I start in saying how amazing! she is both professionally and personally. I say personally because it seemed like I have known her most of my life that is how she made me feel from the time I walked through the door and left. I didnt want to leave. she helped me shrink wrap my chairs when I didnt know where to begin. she made sure I was ok from move in to completion. I can say more but I will end here by saying how blessed you are to have her on your team. She is exceptionally and I am telling everyone who needs storage space to come see Cindy! Thank you!

Th
Review №77

Walked in for prices, and Ludgi was able to provide a nice tour of property and answer all my questions for when I come down to rent in future.

Iv
Review №78

Angie was very knowledgeable, friendly and courteous. She was the reason I choose this location.Thank you so much..wished that I could give you 10 stars.Warm RegardsIvy

Ge
Review №79

Very professional staff made checking into this very secure and clean facility easy.

Jo
Review №80

My girlfriend an I currently rent at this property and were very happy with the service. The property is very clean, Abraham is very helpful and friendly . I have been renting here a long time an this is the best service I have received while being a customer here. I recommend this company for any of your storage plans.

Je
Review №81

Just wow incredible people who work here. Super helpful and Patrick was great.

To
Review №82

Nice staff Patrick I wonderful very helpful they know there stuff

Vi
Review №83

Angie was super helpful. Great customer service and very very nice. No problems prompt service. All questions were answered . Made me feel very comfortable having my belongings here

Ja
Review №84

I had a great experience at the Bay Shore location and Dawn was very helpful. I cant wait to refer my friends to this location and have Dawn help them as well

Ja
Review №85

Ludgi showed me tour and estimating future rental cost, convenient and clean location !

Ca
Review №86

Dynamic Duo-Together Abraham and Cindy provide excellent support and service. Each makes sure the customer makes a good storage decision.They are warm spirited and a pleasure to do business with.Do stop in and say hello on your way to storage. Or...give them a call on your storage concerns.They are the Best!!!

Ke
Review №87

Second time renting here. The property is well maintained and clean. Thank you Angie for remembering me. That is impressive :)

Al
Review №88

Came in and was showed an incredible amount of respect and mannerism . The young man’s name was Luigi and explained everything to me in detail and made sure I knew everything I had to know about a renting a storage unit. Def would recommend anyone I know to come to this location because when I left I felt Confident and secure with leaving my things here at public storage of Bayshore.

Jo
Review №89

Well kept and staff is always helpful

J
Review №90

I love the service that I receive at this location.Jasmaine is super friendly and very knowledgeable. She always greets me by name and ask about my day. She knows that when I come in with a stressed look on my face that I am in huge hurry and offers to assist me as much as possible. The property itself feels secure and I am very comfortable with housing my equipment there. There looks to be a few new faces, all of which seem to be following Jasmaines example in providing exceptional service.

ni
Review №91

Lugi was very helpful. well kept building

Sc
Review №92

Ive used many Public Storage units before and at many locations all over the country. The service at this location is exceptional. The units are clean, the property well maintained, the location convenient on Long Island and the specials that are run make it economical. Danielle, the manager does a tremendous job with customer service and property management. Id highly recommend this facility.

jo
Review №93

Michelle was great in showing me the units and was quick to give great prices I would totally recommend public storage !

Ke
Review №94

Great location and staff is always helpful with questions that me or my dad have for our account. Recommend this place to anyone who needs storage.

Sa
Review №95

Ludgi is great defiantly knows his stuff recommend this location to who ever needs storage. Ludgi makes everything quick and painless very glad to rent here.

Ra
Review №96

Every public storage Ive been too so far has proven that the company has hard working Dedicated people. Im proud to be a customer to such a great company. They never let me down in any situation they alway help in finding salutations. They are the face in great customer service, keep up the good work.

Ne
Review №97

Im a returning customer and public storage has always been great. The customer service they provide is always above and beyond. The young girl in the office sandy was amazing, I have never experienced services like the one she provided. She really shows she cares about the customers needs. She made me feel like I knew her for years, very friendly and welcoming.

El
Review №98

Angie is the best!! She is very suffiant and knowledgeable with what she does. Even though I had made a reservation,Angie knew what size I needed just by hearing my situation. She made me feel so comfortable and so relived. Angie is a very caring person and I am so glad I came to this location. Very clean and organized. Plus she knows alot of her customers . That right there is a hard worker.

De
Review №99

Got some boxs from here. Pretty good quality as well they help me put the boxs in my car thank you Patrick. Wonderful customer service

Er
Review №100

Staff is always great the property manager Ludgi is very nice . Will recommend to othets. Very good business

Information
11 Photos
100 Comments
4.6 Rating
  • Address:122 Saxon Ave, Bay Shore, NY 11706, United States
  • Site:https://publicstorage.com/self-storage-ny-bay-shore/1333?pid=pslocalsearch
  • Phone:+1 631-954-1617
Categories
  • Self-storage facility
  • Automobile storage facility
  • Boat storage facility
  • Moving supply store
  • RV storage facility
  • Storage facility
Working hours
  • Monday:9:30AM–5PM
  • Tuesday:9:30AM–6PM
  • Wednesday:9:30AM–6PM
  • Thursday:9:30AM–6PM
  • Friday:9:30AM–6PM
  • Saturday:9:30AM–6PM
  • Sunday:9:30AM–5PM
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