The manager Marcus Older man likes to follow you around at first I just thought it was a regular guy because he was not in his family Dollar uniform he also did not have any name badge on so I asked him are you following me and he told me no he was just doing his job putting out prices for the products it’s just so funny every ale that I went on he was right there all the years that I’ve been coming there I never had a problem he made me feel like if I was a thief but I’ve been coming here for years I know he’s only been there for a couple of months he’s always having fallen out with the customers in his staff don’t seem to be to happy there… I am calling corporate first thing don’t come to our neighborhood to make us feel like we are not supposed to be in there I am not the type to brag about money because I makes so much of it I have no reason to steal that’s why I feel so violated That he made me feel that way
On Tuesday afternoon I took a trip to family dollar to get a couple things it is very organized and a well stock store, but one problem is I don’t like how the young lady that I believe was the assistant manager was being disrespectful and talking to the other young lady that is at the cashier the lady at the cashier had kept her cool and was acting very professional at the end of the day good job to her! you need to have a talk with your employees because everyone deserves to be treated with respect at their workplace.
The staff, especially the cashiers are very nice and respectful. I’m always kinda sad fir them because i’ve seen some other customers be disrespectful to them.The store has a nice selection of hair products.Store is tight so it can seema bit messy but the staff is trying.Anyhow, the area is sketchy, watch out for yourself.
Management refused to return an item that I purchased with an RECIPIENT on the simple fact that I grab another item first before returning the other item. Had my 1 month old baby and 5yr old that I needed to get home so I just wanted to be in and out, he rudely told me I should of returned my Item first before purchasing another one I responded well I didnt know that and why does it matter if I have my recipient, he got upset and refuse to return my item he was rude disrespectful and unprofessional and should not be in that line of work because of his poor customer service. Since I lived in Bayshore I go to this family dollar on a regular but since then I have not been back and never will be I rather and do travel out my way just to go to the Brentwood location. It was completely unacceptable and upsetting!
Store was well lit and clean. The shelves were a little disorganized but the employees were friendly and helpful.
Convention full inventory nice staff
Friendly cashiers and a well stocked store
This store is improving, they have started to clean up more and keep stock on the shelves. However, the management always sucks. I was informed (quite rudely) today that the store doesnt accept printable manufacture coupons, when a simple we dont accept those would have sufficed. Im going to take my money and coupons elsewhere.
So I went into the store and I talk to the manager and I told him there’s needles outside you might wanna get a broom and sweep them up there’s kid running around sometimes and they might pick one up he’s respond was kids don’t play with needles crackhead people do it doesn’t matter who does the most important thing is as a manager care about the safety of others especially kids
The older dude following you around is another thing that is annoying 😒...the young lady at the registers is not never happy...nor does she know where anything is.
Nice people, clean and fast service.
It was a great experience the lady that stands at the door greeted me and helped me find exactly what I wanted the store is getting better since I’ve been going
It was nice and quick..
3 class store na thing good
Given the circumstances they are doing pretty good to maintain a clean and orderly store. BUT the neighborhood its in causes a bit of distress because not all of the people who shop here are taking Covid19 seriously. Id recommend them having someone at the door to check for masks and public health.
They sell spoiled milk saw a milk label from April 1 be sure to look at the date before you purchased it
I am not sure how to feel about this store...its not that old but it always looks a mess. No shopping carts and always a long line as only 1 or 2 people are working in there. I would not recommend this store if you need something quick and/or are in a hurry.
Store manager is disgusting and nasty,dont know how to talk to pple, and nothing in this store have the correct price
Small selection of clothing.No bathroom cleaning products
Outstanding sales and savings and I love the way the staff treats the people!
1st time to this location & its my FAVORITE one yet. The way the gentleman (Tyrone) @the front door greeted me I was hooked. I use a cane 2 walk so he graciously helped me w/my bags. Store was stocked well & clean & the prices are ALWAYS good.Store has always been my favorite store so I have nothing negative 2 say. Be back soon.
This Family Dollar is all right with me. Ive been too many, and by far this is the most spacious one. I going to Family Dollar for a laundry detergent. And every time I go there is always a sale. The aisles are clean and everything that Im looking for I found it.
Very nice person
Exceptional selection and friendly staff are helpful, in addition to its orderliness and cleanliness . I witnessed a sales associate turn away a young customer because he did not have the proper identification to purchase an adult product.On the down side during early hours, I experienced an unusual long wait at the cash register with no clerk nearby it. The occurrence happened at least twice where as I almost missed the transit bus by waiting well over five minutes. The store manager have to fix this sort of customer irritation.Update: It appears the store addressed the above concern (10/2017).
I love this store!!! It’s the most organized family dollar I’ve seen and to have it close by, is great. The prices are affordable even with name brands, they have an app that offers coupons off of already low prices.
Great staff, manager is so good and friendly
When the store first opened it was great! They always had what you wanted but for awhile now the store is always dirty, untidy and takes forever to restock on alot of items.
Very friendly staff
They are very unfriendly. No greetings and the store is very untidy. Where do you get these employees? They make this franchise look horrible!!!
I think the costumer service is really bad specially bby the night magnament, i guess thats why the employees are the same
Good prices and have almost everything you would need for the home invoicing frozen foods and home decor
The store is always a mess. Boxes in the aisles and just plan messy. Although they have the best prices for cat foods and other items.
OK so i now shop at Family Dollar instead of Walmart because I do not like the way Walmart treats its employees. But anyway. The products are just as good and the prices are actually better
Store was a bit disorganized and some shelves empty, but prices are reasonable and staff somewhat helpful.
Excellent store great selection
Love this place, especially when you have 15 grandchildren! Great bargains!
Friendly neighborhood Family Dollar. Everything you need in a pinch.
Where everything is at least a dollar. Dont be fooled by the name.
Not mess like other stores
Rude service poorly stocked
Very crowded and cashier was slow and in the phone..very unprofessional.
Always long lines with only one cashier. If you go a little after they open there is no one up front. You could be waiting at the register for 5 minutes so someone can ring you up.
Strange men hanging outside harassing female customers will never return to this store
Very nice place
Everything was great!
Is clean and has more items to choose from..
Inexpensive but can be crowded
Very good
Too many stock boxes in the isles
The staff was friendly and it was clean
Good store
Clean and new. Have a mix of no-name and name brands. Checkout was long as employees were busy chatting and eating.
Best Family Dollar I was ever at
Family Dollar great!
Good
Cheap and good service
Easy to reach and buy
Because he has many things
Well