I want to share my experience: This dealership is the best I have ever dealt with.... The people there treated me extremely well... They are professional and very nice to work with. I never had a better experience buying a car. Special thanks to John and Dennis. I live in N.J., but I would go to Bright Bay for a car... no doubt about it.

I actually enjoyed my car buying experience at Bright Bay Lincoln. Im a seasoned car buyer so Im not at all intimidated by car salesmen or management. I know what Im doing and when it becomes apparent that the dealership realizes that, it makes negotiating a deal on a vehicle that much easier for me. And thats what happened at Bright Bay. Dominic, my sales guy was easy to work with. He was firm but fair. We both stuck to our guns because I think we both recognized the fact early on that I was going to buy the Continental I had my eyes on. When both customer and salesman are happy in the endgame, everyone winds up with a smile. I got the car I wanted. We came to an agreement that both parties could live with and that was that. Good dealership. I recommend it.

Salesperson Dom was good and seemed honest enough. Unfortunately my credit was ran too early on in the deal. I was not asked or told about this. I also was not given the results as they claimed it wasnt a hard inquiry. Beware of hard inquiries before the deal is close to the end.

I love my new Lincoln Nautilus. Thank you to everyone there for everything especially our salesman John he is very kind and honest. My partner also went to him to get his car last year and we are both very happy so far. The service department is great very responsive and detail oriented. I will be going back to them in 3 years when my lease is up. Best dealer on Long Island.

It was my first time and it was such a wonderful experience. Made it so nice easy to get your car serviced. I will be calling Bright Bay Lincoln again to pick my Cosair next time I need a oil change. Thanks for all you do!!!

I decided on a Lincoln because friends of mine bought a Nautilus which they love very much being a passenger in the backseat I noticed it was a lot of leg room and very comfortable.I started my search in Huntington and Smithtown no one there Seem interested in selling a car so I left . One day I saw an ad for bright bay Lincoln on sunrise highway so I decided to go there and try one last time . As I walked in there I was greeted by Bob Bush . He said with a nice hello welcome to Bright bay Lincoln He was very friendly and made me feel very welcomed like I was part of his family. He Let me test drive a couple cars . And Every one I drove he took the time to explain all the cars and all it’s options that came with the cars . That day I did purchase a New Nautilus .I am so happy I when there . Thanks to Bob and his team Doing a great job in getting me into the car I like very much . Peter S

Gentleman who first came to help me and check my car in was exceptional! When work wasnt done on time, I was given a loaner car which was nice. Only 1 problem. I brought the car in for a recall door lock. First time they said they had to order part. I never received a call saying the part had arrived, instead, I called weeks later to inquire. Brought car in to change it and was told at check out, cost was $100 as it wasnt a recall which would have been good to know ahead of time if that were the case.

Excellent service. The Service managers are professional and treat me with respect and Service my vechile with excellent outcomes. Over the years my Lincoln 2015 MKS had major problems and by perseverance and patience they and the service personnel solved the problems.

I have been coming here for 10 years and I am always treated wonderful.They take care of everything and go over everything with you. I feel like family when I come here.

Drove out to this dealer to take a test drive of a used Lincoln, handed me the keys and I was on my way, nice people!

Bright Bay always does a great job, but this time they went above and beyond in their level of customer service. Thank you for being easy to work with, fair & reasonable and taking care of us.

Very happy with my experience at bright bay. Very understanding and helped me every step of the way to get my family into our new vehicle.

As always, the staff at Bright Bay Lincoln was very pleasant when servicing my vehicle. They are courteous and accommodating, being sure to address my specific needs. Thank you!

We decided to make our purchase at Bright Bay Lincoln even though there is a Lincoln dealer located much closer to our home. We found the salesman, Dominic, to be professional, knowledgeable, and attentive. He answered all our questions, there were no surprises and the deal closed as negotiated. The showroom was clean, pleasant, and comfortable. We are incredibly happy we decided to make our purchase at Bright Bay.

Dealing out of state was a concern, but I was pleasantly surprised by the manner in which this purchase was handled. Even had the vehicle delivered directly to my front door, very happy!

Had a great experience at Bright Bay Lincoln. They made it easy to purchase, and took care of any differences we had. It was a professional experience with our salesman Bob, and finance manager Dennis. We could not be happier with our purchase!

The Services staff at Bright Bay is professional, friendly and very thorough. I felt comfortable and safe bringing my car to them and there work is impeccable. I highly recommend Bright Bay.

The staff at Bright Bay Lincoln is awesome. Their attention to detail is fabulous and they are always courteous. I wouldnt go anywhere else to service my Lincoln.

Avoid John and d Gonzales in Lincoln. they never notified us the status of our application. whenever we called them they wouldnt answer call or promise to call back and never did. John would say we need to speak with the guys who do finances and the finance guy said he will call back to explain why our deal was declined and never did. I spoke with Tom in Lincoln he helped with the refund eventhough John was the one who dealt with our application :(

Called on our new to us Lincoln MKC on a Thursday night, scheduled a test drive for Friday morning, picked it up Saturday afternoon! Bob Bush was great to work with; he was efficient, fast, and accommodating. They let me go on a little longer than usual test drive to make sure my wife liked it too!What I really appreciated was the sensitivity to COVID pandemic; instead of sitting at a dealership for hours(!), and trying to rush the detail shop we agreed on picking it up the next day. This way, when it came time for delivery, we were in and out in less than an hour!We are very happy with our new Lincoln, and the service we got!!!

This is the second time dealing with Domenick Babbo and he didn’t disappoint. I walked in without an appointment and he attended my mother and I so diligently. Exceptional service!

The service was excellent. They took my car right in and finished very quickly. Fabian the mechanic provided me with updates on completion. They followed all social distancing and mask protocols. I was very satisfied and will definitely return.

I take all my cars to bright bay. Great service department

Darren at Bright Bay Lincoln was extremely helpful. He worked quickly and prioritized my service in a time of need. I cannot say enough about the quality and care of service provided. I would recommend Bright Bay and request to speak with Darren about all of your service questions.

A bright spot on a grey landscape. The employees at Bright Bay all go out of their way to provide a high quality experience for their clients. A special recognition to HowardRevis. Truly a fine gentlemen and contact at Bright Bay. Call him if your ready for luxuriousLincoln or other fine automobile.

Best car dealership on the island.

Quick process buying my new car.... 3 hours total from test driving to picking up! Cant get better than that! no nonsense from Bright Bay!

I am always pleased with the workmanship and congeniality of the personnel at Bright Bay. I always feel confident that my auto is safe to drive and the detailing when they clean it is super.

Great people and great service. Used the valet service last time, that was very nice.

Actually ordered the car over the phone, only had to go pick it up. Everything was perfect! Beautiful SUV and great customer service. Thank you Domenick!!

This car shopping and purchasing experience was a pleasure!! The professionalism started from the first telephone call throughout the detailed description, test driving, and pricing of the automobile.The entire staff was gracious but my salesman, Howard. R. and Financial Director, Jim J. were the best!! Wholeheartedly, this experience was FAB and there is NO hesitation on my part to recommend Bright Bay Lincoln.Happy, safe travels . . .

Domenick at Bright Bay Lincoln was in constant demand the Saturday we bought our used 2016 Nissan Rogue SL. And it’s easy to see why- he’s experienced, direct and personable. We saw the vehicle advertised online and contacted the dealership. Domenick left us a voicemail giving us out the door pricing. We had been shopping for a few weeks and already visited 4 dealerships. It was the best price we had heard from a dealership. Intrigued, we made the trip to Long Island the next morning. My husband and I were prepared for the worst- thinking the car must be in bad shape to be offered at such a great price right from the start. But no. It was beautiful, and everything we were looking for- it checked all our boxes. So we bought it that morning. Domenick made the whole process simple, and the atmosphere of the dealership was professional, no nonsense, comfortable, upscale. We were there to buy a used Nissan, not a brand new Lincoln but there was no distinction, all customers were equal and clearly appreciated. The whole experience at Bright Bay was enjoyable, right from Domenick’s very first voice mail. We would absolutely recommend Bright Bay Lincoln whether you’re in the market for used or new. Ask for Domenick.

John made my experience so easy. I called, he gave me the BEST price of 3 different dealers on his first quote. Car ready in 2 days, delivery was quick and easy. The car is absolutely amazing. I cant see myself driving anthing else. 10x better than my Mercedes. I leased a 2020 Lincoln Nautilus 2.7L V6 201A. Just a beauty.

Love my car and Dominick knew what I wanted. Madison is my new baby. Thank you.Best ride ever.

Howard was fantastic! He made the whole car buying process quick and easy. He’s the man to see when you’re looking for a Lincoln!

Darrin, and his team took very good care of me and my car.I cant recommend Bright Bay Enough. I bought this car from them and will by my third new car from them. No brainier!!!!

The staff is extremely professional and knowledgeable of their inventory, in addition to being very courteous and helpful in guiding my vehicle decisions. I would highly recommend purchasing or leasing a vehicle from Bright Bay because of their impeccable customer service.

Bright Bay Lincoln in Bay Shore, N.Y. came highly recommended to us.After looking at the Lincoln Continental and driving it we loved it.It was a smooth process, and everyone was courteous and helpful. Most of all I love my new car.

Awesome dealership! I just bought my second car from them, my first I had for 11 years! All so nice and accommodating, helped me find everything I needed in a car. Also, the technicians are the nicest, most honest and helpful! Will definitely be going back!

Bright Bay did a great job in a fair amount of time.

We had an amazing experience at Bright Bay Lincoln. Our salesman Domenick was outstanding and made purchasing our car a truly wonderful and stress free experience. We would definitely recommend them to everyone.

Great car. However, not willing to work with you or extend themselves on switching out rims to a different type. Too much of a hassle for them. Not good pr.

The best decision I made was going to Bright Bay Lincoln for a vehicle. A Lincoln MKC was purchased for my wife and she loves it, which makes me extremely happy. The sale and service staff was the best.

Honestly The Entire Staff was Amazing. I felt like I had known them a long time. My Salesman and the Finance Manager both communicated with me via text which made it very convenient when I needed. This was the most organised, caring dealer experience i have ever had. I love my 2020 Lincoln, Thank You.

I had the best experience twice in a row at Bright Bay. Domenick Babbo, Sales Consultant and Dennis Gonzalez, Finance Manager took great care of me and made everything so easy. They are professional and caring and made the process go quickly twice in a row. They always made sure to stay in the price range I had asked for and always got right back to me when I had a question. Superb customer service all around! I highly recommend them. Also I would like to mention the service department has always been great as well. Janice the Service Advisor always took great care of me and is kind and super helpful. Their service technicians have always taken great care of my car and are very friendly. I will continue getting my cars at Bright Bay Lincoln because of the superior customer service they provide!

I have had all the best dealings with Bright Bay Lincoln. Sales and Service are hassle free. I purchased two cars already and when I am ready for another car this is where I will make my next purchase. All employees are courteous from sales to service. Totally recommend this dealership to anyone looking to purchase a vehicle.

Great service. From making an appointment to checking in this organization is first class all the way.They did my NYS Inspection and totally cleaned my suv at no charge. Highly recommend themDonna Rueda

The Service Dept at Bright Bay Lincoln was awesome, as always. They have always been top-notch - I have never had a bad experience with them.

The service department is top notch. I would not think of taking my car anywhere else. The aim to please and the employees at the service department are compassionate and attentive! Love those ladies :)

Great purchase/lease expereince!

John F. My salesman was professional, detailed and new john to navigate thru the car to make my experience of buying a car so pleasurable- dennis the finance manager was as equally detailed and professional- I would refer my friends to bright bay! Best experience ever

I called to schedule service. The person who handles loaner cars wasnt in. I was told she would call me back. Never happened. I called again. I waited a month to get my car fixed. The night before, I get a message that no loaner car is available. Instead of calling me when the next one was available, they put me on the bottom of the list. STILL no call back, even though I asked to speak to service manager. They probably do not want to fix the car because its under warranty. The loaner car lady needs to be fired and the whole service department front desk area needs to be replaced. Terrible business.

Every step was made easy for me, with no pressure. An excellent buying experience.

In service for a Ford motor company recall issue # 15N05. This involves a power break electric pump failure issue that causes the power breaks to fail at initial start up. The recall or what ford calls an extended warranty is posted all over the internet. Know one in this service department knows anything about it. Have been here for 1 1/2 hours. Finaly got the store manager to reluctantly take 8 min. Of his time to watch an online video explaining the issue and what ford motor company is doing to correct it. After he called ford technical service and checked the mileage on my truck he confirmed that I am eligible for the recall. Service technician that was assigned my repair again had to look it up and print out the service procedures and parts needed to repair since he never heard of this before. After making an appointment with the service manager two weeks ago, I get here to find that know one knows about this, they dont have the parts and the service manager is on vacation. Its astonishing that an independent service tech. Knows all about this issue, including what causes it and how to repair it, but know one at bright bay knows about it. The service tech just informed me that the parts they ordered are the wrong ones. So here I sit and wait.Update to earlier post. Its now been 4 hours for a job I was told would take about 2. Still waiting.New update. It is now 1:58 and I just got home from 8:30 a.m.. They replaced the parts and immediately came to me and said now the brake peddle is hard and breaks not working at all. Said I must have driven it to them like that and now that the warranty repair has been done and it didnt fix the issue I dont want to pay for further repairs they feel are needed. They wanted to charge me to replace the entire powerbrake booster. I went to the dealer manager Jim Jaeger and explained what was going on. He said there records show that Ive never come to them for service before and now I expect them to fix the problem for free. I produced 4 service print outs on there letter head totaling in excess of 1,500. As the conversation continued the service rep came in and said everything is ok, it just needed to build up pressure. Manager Jim says well there you go, everything is ok. I guess you can say that and overlook all that went on today. I do not like being accused of lying about the condition of the vehicle when I dropped it off in order to weasel a free repair out of them. If I hadnt had past experiences like this with them I probably would have just paid them god knows what to replace the booster.

Good morning. Since you’re asking me to share. These are my thoughts. The Lincoln navigator on more than one occasion since having it has slipped in the transmission. Doesn’t matter the location in which I am driving, highway or in local traffic in the community.I have brought it in and complained about it twice now. Personally I would like to get out of the car, is there anything that we can do.Thank youHugh Brown

Very accommodating for my schedule, car ready when promised, and cleaned so well I didnt recognize my own car!

Salesman John and the General Manager Mr. Jagger were very helpful and quite knowledgeable about the different Lincoln model cars. They were fair with my trade in and took extra care about my concerns with the previously owned Lincoln I purchased. I would definitely come back to Bright Bay again. Guy

Bright Bay Lincoln optimizes excellence which is the same excellence that the Lincoln automobile brand represented over the decades.

Easy to book appointment. Turnaround time is great. Staff is pleasant.

Friendly sales staff, including Howard, who took care of me. Also no real high pressure tactics, but a reasonable approach to negotiation. Howard has also proved attentive in follow-up questions. I love the Nautilus so far, but time must pass before a definitive judgement on that. A plus is a really excellent coffee machine in the waiting area.

This dealership I would recommend to everyone I know. They are professional, courteous, knowledgeable and make for a very pleasant experience. Our salesman Jason was extremely helpful,and honest. I love my new Lincoln and will recommend anyone who is interested in buying or leasing a vehicle to go here. Very satisfied!

I worked with John and he made my purchase of my dream car an elegant experience. Even though i was 150 miles away he was patient with me and executed his great customer service skills to perfection.

It wa a great pleasure to deal with the sales people at Bright BAY Lincoln They worked with me all day and I found the car that I wanted, traded my old car in and due to their great effort, I drove home my MKS home on the same day.. They pushed through my loan, changed my insurance to my new car. setup my Sirius 3 month trial, had my car registered. and they put on my plates on the new car and away I drove my car home all in one day. My thanks to all the people at Bright Bay Lincoln that made my dream a reality.Merry Christmas and Happy New Year, Dan Devlin

Very personable and easy transaction. They did everything for me and everything was ready when I got there for pick up.

Was considering a Navigator L for the family, went to a local Lincoln dealer near my home (not Bright Bay) and completely hated their approach to selling & lack of help. I told some friends how abysmal the experience was, and I was highly recommended to Bright Bay. Bright Bay is on the opposite side of the island from me, however, I took some time to visit them.The moment I stepped foot in the showroom I was warmly greeted, and thanked for coming in. The salesman I started to work with, John Fariello, was fantastic from the start. I was interested in a couple different Navigators due to options so John pulled them up front without me asking, and allowed me the time to “play” around with the options.Further meeting and dealing with the owner Carl, sales manager Jim, and finance manager Lou I felt comfortable with making a purchase which I do not regret. I will purchase from them again, and have also recommended them to friends & family.

The service was excellent. I was treated very well and with respect. The service dept. did a wonderful job checking my car for its first service. They took me right in at my appointment time. The manager was really nice. He explained everything patiently and carefully. They were very prompt and didnt keep me waiting long. They washed and cleaned the car perfectly -great!

Overall service consultants were excellent and very friendly. I had my 45000 miles service this time but for some reason since after service my truck isnt driving the same as before, it take longer to pick up speed and there is some noise on idle position.. Since the buying process I have no luck with this dealer. Sales man Mr.Dominic lied to me about few things on my face then gave me commitment to fix the issues but never been fixed nor I ever get a call from him about the fix its almost going to be a year now.During my this visit I asked him and he lied again I choose to drive all the way from The Bronx to Bay shore paying tolls considering better help where as there is Lincoln dealers right here in Yonkers.. Its a real bad luck. I dont recommend this place for now

The guys at Bright Bay took great care of me when I recently bought a truck from them. They walked me through the process, took care of everything, were great to deal with and very professional. My salesman Howard was particularly excellent in answering any questions I had about the vehicle, test driving and negotiating. I would recommend.

Great sales people and management and service is top notice really best Lincoln dealership around the tristate

I have been going to Bright Bay for years! Great showroom, pleasant non pressuring salesman, true professionalism. Ask for Dominick Babbo, Bright Bay Lincoln, Bay Shore NY, he will put you in the car of your dreams!

It was excellent...they took care of every detail. Great dealership

Amazing service!Always a pleasure to deal with when I bring our MKX for scheduled service.

Bright Bay Lincoln has done it again! I’m a repeat customer and everyone I dealt with especially Jason the salesman, Jim the manager and Dennis in financing have exceeded my expectations. Truly a comfortable experience and highly recommended

What a great dealership The Bright Bay Auto group is amazing from the exterior to interior. The staff are all incredibly friendly and helpful they serviced my car and I couldn’t believe how thorough they were completing the job and getting my car back on the road. Thank you Bright Bay and stay lit 🔥

Great dealership and service. Was looking for a MKC and Jason at Bright Bay found the perfect one. Jason is extremely professional and even after we purchased he followed up on a question I had. Very happy with our purchase and the people at Bright Bay. Would recommend if you are looking for new or used car.

Pleasant, easy to deal with, especially comfortable with Dennis, the financial guy and his squeaky clean office!

I worked with Domenick B. He was absolutely amazing. He didn’t make me feel pressured to buy a car that day but was more than willing to discuss price and work out a deal. As a result I am now a proud owner of a Lincoln Corsair and couldn’t be happier

Great experience from start to finish. Tom and Joe true gentleman, never had to step in dealership except to pick up ordered truck. Seamless experience,

Went to Bright Bay even though it was a little bit out of my way and was not disappointed. My salesperson Howard was great as was the rest of the staff i encountered during my sale.I went in at about 7 pm and they had me test driving a car in minutes. I made my purchase and had my car by the next day. Smooth transaction great professional staff.I hope I enjoy my 1st. Lincoln car my MKC and the rest of the years dealing with Bright Bay dealership.M. Santiago

Very professional and informative at the parts department

Janice, Sue, Antonio were all amazing. Had airbag recall done on a 2011. Work was done in three hours and they provided mall shuttle free of charge. Highly recommended.

John was very knowledgeable in the cars he showed my wife and I making it real easy to select one. Bright Bay worked out a great deal for me, drove out of the show room with a new carFinalizing the deal with Dennis was hassle free all paperwork was completed before I picked the car up making the process a breezeI’ll be back to see John again for the next new Lincoln

Kudos to the service Dept. I was having problems with my 2016 MKZ and the service manager got me scheduled promptly. Sooner than I expected! When I arrived, I was greeted at my car and they took me in immediately. The service manager, quickly went over what services they would perform and what to expect. While I waited the staff was helpful, courteous, and eager to please. Even the receptionist up in the sales department saw to it that I had coffee and snacks while waiting. Upon completion of my repair, they washed my car and I was on my way. Class act. Thank you to everyone.

Excellent service by Bright Bay Lincoln. They gave me an appointment within a couple days of my call and provided a loaner vehicle. The service was quick and thorough. All the people I dealt with were awesome!!

Bob and Dennis were a pleasure to work with!!!

Bright Bay Lincoln Service Center again was extremely accommodating on my recent visit for scheduled maintenance on my MKX. Janice Allen greeted me as I arrived and quickly handled my paperwork to get the car serviced. She knew I intended to sit and wait for the car so she expedited the maintenance and kept me informed of the progress. I was extremely satisfied with the service, especially when they handed me the keys to my freshly cleaned car!

Great people and great service

I have always been very pleased with the service I receive from Bright Bay Lincoln of Bay shore. Every person that works there is friendly, respectful and have shown they can be trusted. I will never take my car any where else; regardless of what kind of service my car is in need of.

I recently had the need to have my car serviced. As usual, I placed a phone call to Darrin at Bright Bay. Darrin told me to bring the car in the next day and he would take care of it. My daughter would be taking the car to college out of state and I wanted to make sure it was running properly and that I wanted to be sure she wouldnt have any issues with car while she was away. I explained this to Darrin and he assured me that he would make certain that everything was in order. I was greeted by Antonio when I arrived. He is a very friendly guy and always has a smile. I briefly spoke with Darrin and he explained that he would treat the car as if it were his kids car. Larry did the work on my car, He has worked on my cars in the past and I have full confidence in his abilities. I know that my car was serviced by a very qualified mechanic and I was treated exceptionally well by everyone at Bright Bay. This is why Bright Bay is the only shop for me.

The Ford technician really helped us to see the different needs of our car without being pushy. Our service manager Janice also helped us in seeing our future needs and we felt no pressure. I will be back to have my cars serviced at Brightbay!

I used the concierge service pick-up & drop-off. Driver was very professional. My car was picked-up from my place of work & returned before I had to leave work! It was wonderful!

My experience is that I have a 1997 Ford F250 and every time I have a problem that I cant find a part I go straight to you and if they dont have it they order for me and they have it and I also appreciate the service from the guys one guys name is David and the other one is Joseph and I think theyre the best cuz they know what they talking about when it comes about Ford.

John was the salesman. He was not only prompt with each appointment, but communicative, knowledgeable, patient especially with my list of questions, not aggressive, no pressure and a gentleman .Unlike other dealers, there was no pressure with contracts when closing the deal with Dina. which really impressed me (so much that there was one I did sign up withThe Manager gave me a Bright Bay bottle of wine when leaving.As a woman buying a car alone, John made me feel comfortable and confident about purchasing this awesome MKZ

They are always very courteous and professional. When they had to keep my car to order a part they immediately gave me a loaner car.

I purchased a 2011 Lincoln MKS from Bright Bay. Nick Divone and the staff who assisted were a great help throughout the entire process. They addressed questions and concerns honestly and made for a smooth dealership experience. At no point did I feel overwhelmed or pressured, we were all on the same page with the purchasing price and warranty options. Years down the road when I may be in the market for a new car, Bright Bay Lincoln will be at the top of the list!

Automobile was as described since this was an internet out of state sale and buyer did not view car. Car was a popular model and consequently not a great discount price. Communication was just average. If sales associate and/or general manager were off there was no one to carry the ball. Waited for a return call on a Friday that never came. Waited the weekend to get answers. The car business is a balance between sales and communication. I would recommend this dealership.

Very good service. JANICE WAS GREAT.

Professional staff. Quick service. Comfortable waiting area.

I made an appointment for 10:30 and I was taking in at 10:30. The estimated the time at 1 hour and a half for my service and exactly at 11:30 my car was ready washed vacuumed and spotless. Thank you Bright Bay.

Came to dealership bc of the reviews, I had high expectations that this was going to be a good experience. Unfortunately it did not go well. Domenick Babbo is who helped me, very arrogant, typical car sales man. Was not listening to what we wanted, When we tried to test drive the car I was denied because my kid was with me. I left the dealership, I am now the owner of a 2020 Navigator. Thank you Huntington Lincoln for making it an easy experience.