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Bright Bay Mazda
1200 Sunrise Hwy, Bay Shore, NY 11706, United States
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Bright Bay Mazda
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Mi
Review №1

I recently purchased a new vehicle from this dealership and had a GREAT experience. The model I was interested in was in high demand but we agreed on an acceptable price. Negotiations were polite and respectful. I was given a fair value for my trade.Henry was my salesperson. He generously offered multiple test drives (one with him, another with my wife - in the car by ourselves so we could really evaluate the car). I felt that he was straight-up and honest as we went through the purchase process. He expertly took care of all the tasks that are required when you trade-in and purchase a new vehicle.The pickup process was very pleasant - Manny in finance did a great job - no surprise extra charges or tricks. I felt like my business was important to them. The final price and financing costs for the new vehicle were as we agreed. I was offered additional products but was NOT pressured to purchase them. Henry helped me connect my phone to the new car and familiarized me with the features of my new car. An EXCELLENT delivery experience!After the purchase, I contacted Henry regarding some personal items that I left in my trade. He responded immediately and addressed my request.I would highly recommend this dealership!

Ci
Review №2

I was in dire need of a new car. I had been shopping for about a week and the first experience I had at another Mazda dealership was so horrible that I was really turned off by them. My husband was able to find the car I was looking for at Bright Bay Mazda. Their website was so easy to navigate and we liked seeing the prices right away instead of a “contact the dealer” price. When we got there, Chris Liso was awesome! He made the whole experience super easy and he was so friendly. We have two little boys and the dealership was great with them. Very patient. When we decided to get the car, Manny, who did our financing was also so awesome and friendly. Right from the start, we felt so comfortable and they wanted us to feel good about our decision! I would highly recommend Bright Bay and the people there treat you with respect.

Ro
Review №3

Went in to look at the used cars. They had quite a few cars of the model that we wanted they were all in amazing shape. The sales man that helped us was very helpful and we ended up driving home in a new to us Mazda.

Je
Review №4

Overall great experience at Bright Bay Mazda. Chris Lido was a very helpful and knowledgeable salesman. He was able to get me a car with all the features I wanted plus more. He was patient and explained everything carefully about the car and helped to put together all of the paperwork for me. Manny in financing was also great. He was very professional and explained all of my financing options without being pushy about any of it.

K2
Review №5

Amazing service. Love that they show you what was done via video. Dealership is so clean, organized and well run. The technicians are very knowledgeable, friendlyand helpful. Everyone goes above and beyond at this dealership. Highly recommend !

mi
Review №6

Everything was fantastic, I was only a little upset that I didn’t get a car wash at the dealership and they gave me a voucher for a couple of places in the area. I 100% will never take my brand new car to a car wash to risk scratching or any damage. I wish the dealership had a car wash with clean safe and amazing equipment to guarantee a damage-free wash :)

Ed
Review №7

Overall good, I would of left 5 stars but they did forget to wash my car and clean the interior. These extras was supposed to be included in my service today but they forgot to do it. I notice when I was ready to pick my car up, it wasn’t washed and cleaned. I know it’s a free courtesy service that they’re providing but at least honor what’s advertised.

Ma
Review №8

Thomas Banville was terrific!!!!! He made it so Easy along with Manager Manny. All my questions were answered and they went above and beyond to get me the right vehicle for me!!

Ci
Review №9

This dealership was great. Very friendly sales employees. Tom was awesome as well as his friend Dennis who helped. I really appreciate both their time and helping me and my family get this car. Very happy for coming here.

ci
Review №10

Absolutely fantastic service.. met with Henry on Sunday, what a great guy, he is so genuine and honest and chill, offers no bs, went for a test Drive, loved the car. Henry didn’t hover over us or try to talk us into buying it, he left us alone with the car, to make out minds up. He then went over all the details of financing etc..went back Tuesday and met with Henry again and Manny (finance guy), also a great guy, not pushy or trying to rush us, very laid back, we did what we had to do, and drove off in our new car, which is fabulous 😀

Me
Review №11

Chris L. was my sales person and he was incredibly patient and flexible with me. He wasn’t pushy and felt very genuine. He also was ok with me test driving a manual while I was super rusty! Everyone at Bright Bay that I interacted with was super friendly and professional and it was a joy to buy a car from them!

Je
Review №12

This dealership was honest and followed through on everything they said they would. We asked for no run around with all the crazy financing pricing that is so misleading these days, and they complied without missing a beat. Its rare to find a used car dealership with this much integrity. If youre looking for honest people to give a fair deal with no BS, go to Bright Bay Mazda. You wont go wrong.

Ge
Review №13

CHRIS LICO gets 5 stars ! He undoubtedly went above and beyond his job duties when he came to my rescue. I called Mazda to get some answers to an issue i was having with my 2017 Mazda. Chris answered the phone and without hesitation proceeded to leave the dealership and come help me where i was stuck with my car. Unbelievable! You certainly dont find this kind of help anymore. I am grateful to Chris. Thank you

Ma
Review №14

When I decided to change the car I put on mazda. Initially I was looking for a used one, I called from 15 dealers and only 3 were helpful, including bright bay. In the end they offered me a new car at a very good price and that tempted me. They were very helpful in the whole buying process and didnt play any stupid games which I hate. I am already after the first inspection and I am also satisfied. Bright bay surprised me very positively and if they keep this level, they will have many satisfied customers.

MA
Review №15

I cannot say enough about the wonderful staff at this dealership, I wanted certain features and a certain color interior for my new CX 30. Chris from this dealership was super fantastic in finding me the car that I wanted 😊. He made sure that everything went smoothly as I was traveling from Queens to pick up my new car. Manny in finance was equally helpful and did everything in his power to get all paperwork done quickly. I highly recommend this dealership to anyone looking for a Mazda. Thank you again Bright Bay Mazda

Jo
Review №16

Mazda is by far my favorite car brand. Not just because of the cars that they make and how they drive but because of the service team. I always go and feel welcomed, between Ricky greeting making sure I have an appointment or Garf explaining the work that he has done. The service guy who I always talk to is Glenn he is the best! He always fits in my appointment based off of my schedule and he is great with small talk as I wait for my car. Not only that but he lets me know before and after what was done to my car and what is the best to do.Bright Bay Mazda has a great service team!

Jo
Review №17

I recently leased a Mazda CX-5 from Bright Bay Mazda. My experience was excellent from start to finish. I obtained an online quote in advance using TrueCar. Bright Bays quote was significantly less than all other online and in person quotes I received. Bright Bay honored the quote without issue. Further, everyone I dealt with at Bright Bay was pleasant to work with and made what is typically an unpleasant experience a very easy and pleasant one. I love my new car and will return to Bright Bay in the future without question.

Pa
Review №18

Henry helped immensely in managing the car buying experience, working internally with the dealership team and walking me through car set up experience to drive off with my Mazda. Highly recommend this team!

Al
Review №19

I had a great experience buying my first car at bright bay Mazda. Chris was my salesman and he did an excellent job of explaining everything and being patient and respectful of all my decisions. By the end of my experience, it felt like I was buying a car from a friend as opposed to a dealership. I worked with Manny for finance and he did an excellent job explaining all my finance options to me while not overly pushing anything that I didn’t want. Overall, I had an excellent experience at Bright Bay Mazda.

ca
Review №20

Great visit recently! Bright Bays technicians provide a video to you outlining the requested service and then recommendations. Full explanations are provided and you can make a decision from there. Longtime customer and definitely recommend purchasing/leasing cars from Bright Bay.

Br
Review №21

Everyone was great! We had to wait a minute for someone to come help us, but after that the experience was fantastic. Chris was an excellent salesman and Manny was really helpful on the finance side.

En
Review №22

Walter is very kind and he explains everything well.. I am not sure about the new video explaining what services the car needs. I guess its a good idea, but I need to get use to it.

Am
Review №23

I came in to explore my options for leasing for my first car and as soon as I walked in I found the perfect car for me. Henry Villafuerte was so kind and informative from the beginning. He greeted us and offered his helped as soon as we walked in. He give me all the information I needed and assisted me with my decision as well getting set up with my first car insurance. As a new car owner, the process can be intimidating but Henry made me feel relaxed throughout. He was honest and transparent but not pushy like other sales reps. I drove out the lot with my very first Mazda and he gave me a call a few days later to check in on me. My experience at Bright Bay was so pleasant. Highly recommend!

su
Review №24

I was extremely pleased with the service at Bright Bay Mazda. When I parked my car in parking lot, I was met by an employee who was extremely nice. He brought me in to the service area where I confirmed my concerns with gentleman in service office.I sat in waiting area and watched Tv until car completed. I was there approx 1 hour. I then received video of work being done and then man came in to say car finished..From start to finish they were attentive and efficient. I am extremely happy with the service I received and from those who work there. From my first experience with salesman (Thomas) to the men in service area months later, they were all top notch.. I highly recommend Bright Bay Mazda.

Ia
Review №25

10/10 service. Henry is the best. Gave us a solid, transparent deal. No tricks or games with the payment. It was exactly as he stated. Love the car and was a surprisingly easy car buying experience.

Ja
Review №26

Great experience all around.The salesmen Henry was straightforward and no BS. We were able to pick up the new car on the same day as well. Most work was done by phone and email

Yu
Review №27

I went to this location to get my car serviced. It was a great customer experience good customer service and professionalism. Also the service on my car was completed in a timely manner.

Cr
Review №28

Chris and Manny are awesome! They made the process smooth and I walked out with my lease the same day. Chris was easy to talk to and Manny made it happen! I hate car shopping but this was by far the best experience I’ve ever had! I highly recommend!!

M
Review №29

Had an awesome awesome experience here buying my CX5 GTR!!! Highly recommend this dealership! Ask for James!!! He is patient and kind. No haggling, tricks or hassle. He was absolutely straight forward, which made me feel infinitely more comfortable than at other Mazda dealerships on the Island that shall remain nameless. Likewise, Manny, the business manager who we dealt with when picking up the car, was super patient, trustworthy and upbeat. Hands down one of the best car buying experiences that I have had!!!

To
Review №30

James, our salesperson was terrific, he answered all our questions and leased me a car that fit my needs. This is my second Mazda and i can’t see myself getting any other make. The cars are great and you get so much food the price, I will recommend to all my friends.

Th
Review №31

So glad I discovered Bright Bay Mazda. This is my 5th Mazda. Walter and Glen always very accommodating. Excellent service. Would highly recommend this dealer.

fa
Review №32

This review of mine is LONG overdue, but I’ve been coming to this Mazda location for some time now ( probably 2 years or so) and whenever I come in to get my car serviced I always have a good experience. I never had any problem whatsoever, the mechanics really know what they’re doing and take good care of your car. ( For me this is something that’s really importantbecause In the past I’ve had dealt with many car issues constantly). Customer service has always been great as well, ESPECIALLY Glen Chery! He’s a really great guy and he makes you feel comfortable going in and making sure everything is good from the moment you leave your keys to coming back and getting your car . They keep you updated on everything, I definitely wouldn’t go to any other place to get my car serviced except here.

Jo
Review №33

I have appreciated the service and friendliness witnessed all times I have had to deal with your dealership. The service employees are top notch. I find Mr. MIRANDA to be exceptual. Has always been. Thanks to your dealership.

Al
Review №34

I have been buying and more recently, leasing cars for many years and I have to say that this, by far, has been the very best experience I’ve ever had. I was at one dealership that was quoting me a price higher than where I wanted to be and they were pressuring me to take the car that day. While he went to get the CX-5 I wanted to test drive, I stepped out and called James at Bright Bay. I told him everything I wanted and the price I was currently quoted and he called me back in 10 minutes with a quote $70 less! I kid you not. Needless to say, I went there to see the cars they had and sign the paperwork. He was so accommodating and laid back. They even had more stock with a color I ended up liking more. The finance guy, Manny, also a great no pressure guy, just gave us the info about extended protection plans, which I ended up taking and the payment was still lower than the one from the other dealer! You won’t go wrong buying or leasing from James. This dealership knows how to treat people.

Ma
Review №35

My fiancé and I walked into Bright Bay Mazda on a whim because my lease was up with another car company. We worked with Chris and Manny and they were great. The process was quick and they helped work out a great deal for me. Highly recommend!

t
Review №36

James was great. He is very knowledgeable about the cx 9, answered my emails texts and messages in a timely manner without me having to follow up with another request. Finalizing the sale was not stressful as the finance manager put no pressure on after explaining what was available as add ins. I would whole hardly recommend this dealership.

Wi
Review №37

Great buying experience at Bright Bay. James is a fantastic salesman and did a thorough job clearly explaining all of the functions of my new CX-5. He knows those vehicles inside and out. Will definitely be back when it’s time for a new vehicle.

Mi
Review №38

Just stopped in at 4:20 PM, they are open until 5:00 PM. We were chased off the premises saying they were closing. We were outside looking at a camaro for our son.Not a great first shopping experience for him.Meanwhile another couple who pulled in after us are being shown a Subaru by a nicer salesman.I will never return to this dealer.Maybe learn to treat your customers better- this young customer was paying cash!It’s ok- we will go elsewhere!

Ca
Review №39

From the minute I walked into this dealership, Henry was very accommodating. He took the time to explain everything I needed to know about the different options with the CX-5s. Manny was very thorough explaining the documents to be signed, it was a very smooth and quick process, better than any other Ive had when purchasing a car. Henry was there every step of the way. Just as I was ready to drive it off the lot, Henrys finale of going thru all the options and how to program and use them was phenomenal! So happy about my purchase! Thank you!

Un
Review №40

Had an excellent time purchasing a new vehicle, the wait was shorter than any other dealer I’ve been at. The staff is very friendly and eager to help out their customers. Will definitely do business here for the next years to come!

Da
Review №41

Bright Bay Mazda provides very professional service and consultation. Unlike many dealerships, you feel like a valued customer. You receive a video of the work being done which explains any recommendations, making the process transparent and seamless.

Ka
Review №42

I did the entire quote process online and via text. I already knew the model that I wanted, so this worked well for me. The pickup was easy and the car is exactly what I expected. The showroom and waiting area were very comfortable.

La
Review №43

I love Bright Bay Mazda. From the sales team to the service team, they are all wonderful. Wouldnt buy or service my car anywhere else!!!!

Ga
Review №44

EVERYTHING went as scheduled. The staff greeted & took my car promptly after I arrived. I was texted, emailed & called with updates. My care needed new filters, which the manager/technician explained clearly to me.

Na
Review №45

I’m always pleased with having my car serviced at BrightBay Mazda. The service advisors are personable, as are the mechanics. I usually wait, and the waiting area is lovely, clean, and bright. They are honest about the price of the work, and the length of time I’ll be waiting. Since I’m local, I’ve been given a ride home if necessary. I highly recommend the service department at BrightBay.

Sp
Review №46

Bright Bay Mazda so far has been the best dealership I’ve had to work with. They are always kind and polite. They are always accommodating and they are quick. I was told to come here by my friend and I was glad I did.

Ba
Review №47

Went for my first 5000 mile check up and I was in and out in 5 minutes. I was called when it was finished and another couple of minutes of My time to pick it up. Service with a smile plus they even washed it and vacuumed the mats. Thanks guys.

Ji
Review №48

Excellent service. All work was reviewed and approved before it was performed. The process was very easy. My car was ready earlier than I expected. No complaints, I was very impressed.

gl
Review №49

I bought my Mazda Cx9 from this dealer. They are very nice and professional. Ive dealt with so many dealerships service dept and this mazda service is one of my top places to go to. Especially Walter in the service department, he is great, he works with you and accommodate your needs. I would recommend going here for your car services.

St
Review №50

Bright Bay Mazda has always been a place we stop by when buying a car. We do our research and shop around, but the team at Bright Bay really is the best. Chris Lico helped me buy my new car and I couldn’t be happier. He was friendly, informative and not pushy at all. If you’re ever in the market to buy, Bright Bay is a must.

St
Review №51

Excellent mechanics and great work done . Having my cars serviced here for yrs.

St
Review №52

Went for my first service appointment. Was a good experience. Tech was very helpful and pleasant to speak with.

Mi
Review №53

Disappointed with the service department would be an understatement. I have leased, financed, purchased or facilitated for other family members the lease/purchase of 6 cars from this specific dealership over the past five years. On my last car, I purchased a 10yr/100k “bumper to bumper” warranty. Four years in, I attempted to use that warranty to fix the command center housing which broke through normal use. First, I was told I didn’t even have a warranty. Then I was told that issue wouldn’t be covered even though I had been assured that everything would be covered short of normal wear and tear issues like oil changes, breaks, tires, light bulbs, etc. This is a plastic clip that obviously snapped from the pressure of being pressed. It’s designed to be pressed, so I’m not sure how I could have avoided this situation. I can guarantee you this though, when it comes time to purchase our next car, even if it is going to be a Mazda, it won’t be from Bright Bay. That’s sad for me to say, but this was a chance for this dealership to cut us a little bit of a break considering the tens of thousands of dollars our family has spent here. They didn’t. You live and you learn I guess.

Pa
Review №54

What a pleasure to do business with this dealership and our salesman Chris Lico. No pressure tactics. Clean dealership with great Covid precautions. They had a cleaner wiping down there surfaces after each buyer. Service area looked nice. Very happy with the new CX5.

Ad
Review №55

My experience with Bright Bay Mazda was incredible. All the employees were very accommodating and helpful (especially Chris Lico), and they made car shopping a breeze. This dealer is outstanding, it has great service, great cars, and great prices!

Da
Review №56

I just purchased my third Mazda from Bright Bay Mazda with this being my second purchase from Rich. Rich is the man, he is upfront and does not waste your time. I picked a CX-5 AWD Carbon Edition on Wednesday, left a security deposit and when I returned on Thursday everything was set (insurance, plate transfer, etc.). All I had to do was meet with Manny to sign off on some digital documents and I was on my way after Rich helped me register my new car to the MyMazda app.

J
Review №57

We just leased a new Mazda with Chris at Bright Bay, and the whole experience was wonderful! Honestly such a stunning surprise to me, since every car-buying/leasing experience Ive ever had in my life before this was awful. I was prepared for the worst (and procrastinated until my prior lease had nearly expired) and in the end, drove away in my new car, elated and amazed how smooth it all went. I didnt have great credit; Manny and Bright Bay worked with me on that. And unlike other dealers, the price quoted was essentially the price paid. They took care of everything (registration, plates, etc) and I was in and out in 2 quick visits. Everyone was friendly and nice, even after the purchase when I had to call back in with a few questions. I cant say enough good things. This is how car buying should be.

Jo
Review №58

Always great and courteous service. The new way they video show you what the mechanic is finding during the standard service procedure was not only a surprise, but very informative.

Ji
Review №59

Chris Lico is seriously the BEST salesman. Hands down. I leased my car from him twice - but just had an issue not receiving my registration. Thats not even his department and he helped me out & helped solve the issue. If you go to bright bay, seriously dont see anyone else. Hes amazing & knows how to help his customers! Wouldnt recommend anyone else!

zx
Review №60

This is the first time I have a problem with this dealership. My car wont start. I called up and ask for service. The guy Glenn tells my I have to wait until Thursday and I explained, well tried to explain that I need to get to work I cant be a week without transportation. He stops me an tells me there is nothing he can do. I ask to speak with a manager and he tells me he is the only one there. He gives me the mazda corp number to make a complain. I asked to get hin full name and he refused. He said my name is Glen. This place was nice when it came to sell me the car, but this particular guy, just did not care at all.

ph
Review №61

Outstanding dealership, equally outstanding customer service .Searching for a car, I visited a half dozen establishments over the past month . All had me disappointed, or disgruntled. That is, until I talked with an associate at BRIGHT BAY . From my first phone call, to visiting the showroom, viewing cars - even to closing deal, the team was considerate, knowledgeable AND NEVER COERCED . A pleasurable experience, have you ever heard that about an auto dealership ?? I highly recommend this showroom, including Chris is sales . He has my trust, the entire crew actually .Thank you Bright Bay !

de
Review №62

Rich is the best to do business with, bought my second car from him. I would not recommend the service department. They are always backed up or trying to sell you unnecessary things. Go for an oil change, be prepared to wait 2 hours..

Te
Review №63

Very easy and quick. I brought the car in for my free inspection. I went to the Waiting room, which is nice with tv, refrigerator and coffee. They were done in 20 minutes. Very pleasant people.

To
Review №64

I went in for an oil change with an appointment and it took 1 1/2 hrs. That is an extremely long time!I am also not happy with the new way the Customer Service agent communicates with waiting customers. They will send you a txt with recommendations and want you to respond via that method rather then walking 50 ft. to talk to the customer in person.This is not good customer service and not a good customer experience.

Ji
Review №65

Just picked up my second Mazda from Bright Bay! My second time working with Chris Lico who is hands down the BEST salesman. Chris called me up, told me he could get me the newer version of my car with a package in my price range. How could I say no?! This was all done over a few days! He is knowledgeable & cares about his customers! No one else I would rather work with there! Bright Bay Mazda is awesome, so glad to be leasing a second vehicle from them. Thank you Chris!!!!

pa
Review №66

To start this is the fifth Mazda I have owned, I came to Brightbay Mazda with my 2018 GT, I was over my miles but the car was in very good shape, well kept. The Mgr said he would pay off the last three payment and he set me up with a CX-5 signature, that I am overly impressed with. I just had my first service and I have to say I am more then impressed, when I received the video that was taken while my car was being serviced could not have impressed me more. I show my friends with Range Rovers, Volvo and Mercedes/BMWs, do you guys get Videos

Ka
Review №67

I’ve had such a great experience with this dealer, from leasing my car with Manny to the service center. I had an issue with the cover hanging off the bottom of my car after hitting a puddle with a bit too much speed. I drove it right to the dealer after work and Kevin, one of the mechanics actually stayed late to check it out and remove the piece that was dragging on the ground. The gentleman behind the desk (unfortunately I can’t remember his name) took care of everything for the repair, got me a great price, and even had the car inspected while it was there. Everyone was so nice on top of it, and the facility is so clean and even feels a little fancy. I can’t say enough about this place and will always be returning here!

蓝图
Review №68

Great experience! I bought a certified pre-owned CX-5 here. My sales consultant Chris was very patient and kind to me and offered a lot of help during the purchasing process, Most of which was done in a single day, pretty fast. The car is in good condition as well. Great! Thanks

ba
Review №69

Best experience purchasing a vehicle! Chris was fantastic he knew what I was looking for and their was no pressure to purchase.. The whole process took about 2 hours

Sh
Review №70

Great service. This is the second car I’ve purchased from them. Chris Lico is very knowledgeable and helped me find a deal that worked for me. I would definitely recommend this dealership.

St
Review №71

Excellent Experience - Chris Lico is a wonderful sale rep and the entire process couldnt have been easier. If you want a Mazda in the NY area, this is the place to go.

MI
Review №72

Tom was professional from the second we walked in, awesome salesman. Service was prompt as well. Highly recommend!

Do
Review №73

I have been leasing cars for over 30 years now. I recently leased a Mazda from Bright Bay. I had the most amazing experience. Starting from the time I walked in the door. My salesman Chris Lico was a pleasure to deal with. He worked hard to get me into my Miata. He was professional and very knowledgeable and was always available. I would highly recommend this dealership to all my friends and family. Keep up the great work!!

B
Review №74

Great service especially from William. Understanding on trade in process. Only disappointing aspect was lack of negotiation process.

DR
Review №75

Chris was amazing, the dealership is A1 and there was absolutely no monkey business, picked up a great car in a day with the best price

as
Review №76

Very helpful and professional.Mr. Walter service advisor tookCare if car issues Very professionallyManner.Thanks for care.

Pr
Review №77

The staff was knowledgeable and helpful. Explained what I could expect and took the time to ask questions.I felt a little rushed to make the decision to get the work done on the car. But overall it was a painless and effortless experience.

Je
Review №78

I would highly recommend Bright Bay Mazda. I bought a car for my son and we’re happy with our purchase.Thanks again!!

Jo
Review №79

Always a pleasure dealing with the Staff at Brightbay Mazda. Professional and Seamless Process. Our 5th Vehicle Purchase at Brightbay.

Do
Review №80

I recently bought my new 2021 Mazda CX-5 in soul red. My husband and I dealt with Edward and Manny, they were extremely professional as well as pleasant. We had an incredible experience at the Bay Shore location and would highly recommend anyone to do their business here.

pa
Review №81

Best dealership I’ve had the pleasure of going to and the best mechanics ever.

Ma
Review №82

I had a great experience with the staff and service at Bright Bay Mazda. The process was fast, and easy. Our sales rep. Chris Lico was very helpful and knowledgeable about my vehicle. He provided me with a variety of options, and made sure I knew about all of the cars available, so that I may make an informed choice. I recommend this dealership.

Sa
Review №83

Best car buying experience I’ve ever had. Not only is the establishment beautiful, with complimentary coffee, but the customer service is above and beyond. Friendly and helpful is an understatement. If you’re considering purchasing or leasing a Mazda look no further! Thank you again!!

E
Review №84

Best car buying experience Ive ever had! James is the man. Working with him was a breath of fresh air. He is honest, professional, and on point. From start to finish everything was smooth and seamless. I couldnt be happier with my new car! Lou in finance was also a pleasure to work with. Thanks Bright Bay!

Jh
Review №85

Just bought a car from there. What I experienced was great service, Professional and polite salesperson (cris remember the name), No-pressure, didnt feel rushed, No games. Final price was exactly as negotiated (no last-minute surprises)

Ma
Review №86

Chris Lico made this experience easy and quick! We completed the deal over the phone and when I got there... signed some papers and off we went! Go see him for a great car buying experience.

Do
Review №87

Bought a used car from them, had a great experience. Unfortunately, the engine spun a bearing 2 days before the Lemon Law warranty expired. I was dreading the nightmare of having to battle with the dealership over the repair. After they determined the engine was a loss, John, the sales manager, was very helpful and went above and beyond to fix the car. John was in constant contact with us to let us know the status of the repair and at no point did I feel we were being ignored or forgotten. Although Brightbay did source a new engine, they were unable to get the car running. The issue was with the engine supplier and the engine block. After four and a half weeks of trying to resolve their issue with engine, to my surprise, Brightbay honorable offered to refund all of our money. Brightbay did the right thing without having to be asked. Although we were bummed we didnt get our car back, we were impressed with how John and Brightbay handled the whole situation. Thanks Brightbay,

Ty
Review №88

Manny Rattu and Chris Lico are the ABSOLUTE BEST!!! They made my buying experience at Bright Bay a pleasure. Quick and painless. They were very patient answered all my questions without pressuring me to buy and I walked away with a new vehicle at a great price and I am very Happy. Highly recommend Bright Bay Mazda!!!!

Su
Review №89

What happened to this place? Weve been buying cars here for a long time. They were supposed to fix a rim ...they fixed the rim but didnt bother to take the time to balance the tire! The service here has steadily gone downhill... How sad & disappointing!

Si
Review №90

Finance Manager Manny and Salesman Richard were extremely helpful and friendly throughout the process of buying and financing the car.Everything was so transparent and straightforward.I was skeptical about purchasing a used car from a dealer but I have been highly satisfied with my experience in Bright Bay Mazda.

Mi
Review №91

Great experience. Everyone was so nice & made everything so easy.

An
Review №92

Richard and the rest of the team made my new Lease experience quick and easy. True professionals.

Ja
Review №93

Chris was great to work with - the process was simple and easy and the new car is great!! Thank you!!

Ri
Review №94

This is my first time owning a Mazda and I could not have been more pleased with the customer services of Christopher Lico and Financial manager Manny Rattu. I went in to just inquire about a car and they made me so at ease that I actually drove off with a new Mazda. They were both patient, caring and non pressuring representatives that are there to help and assist. I am extremely pleased with the purchase of my new car but I can not praise these two gentlemen more. If you are looking for a new Mazda please ask for them by name (although I am sure the other representatives are kind as well) and they will take very good care of you.

Da
Review №95

Had nothing but a positive experience here! Everyone was polite and welcoming and made you feel comfortable. I left with a beautiful CX-5 Carbon I’m already in love with. Ask for Christopher Lico he was phenomenal!

Ch
Review №96

Great experience from start to finish. During my research, I spoke with two other dealerships and the team at Bright Bay Mazda was by farther the most helpful and attentive. Most of our communication was done over e-mail and I was in and out of the dealership with my new car in an hour. Thanks to Chris L. and Manny for a smooth and seamless experience.

Ju
Review №97

Service department has great communication

Ei
Review №98

Been leasing with them since 2011 and always a pleasant experience! They make it easy and NOT your typical high pressure dealership. Tom is awesome to work with. Cristian runs a great dealership and just genuine great people to work with.

Ma
Review №99

Never been anything but awesome!! They are efficient and couldn’t be more accommodating!!!

Di
Review №100

I have nothing but amazing things to say about the team here at Bright Bay. From my first interaction with Henry, an absolute pleasure to work with to Walter in service. Your definitely in great hands

Information
100 Photos
100 Comments
4.5 Rating
  • Address:1200 Sunrise Hwy, Bay Shore, NY 11706, United States
  • Site:https://brightbaymazda.com/
  • Phone:+1 631-666-6100
Categories
  • Mazda dealer
  • Auto parts market
  • Auto parts store
  • Car dealer
  • Oil change service
  • Repair service
  • Used car dealer
Working hours
  • Monday:11AM–5PM
  • Tuesday:8AM–8PM
  • Wednesday:8AM–8PM
  • Thursday:8AM–8PM
  • Friday:Closed
  • Saturday:8AM–8PM
  • Sunday:8AM–6PM
Offerings
  • Oil change:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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