We could not repair my Shark Rotary Vaccuum hose without replacing the head so I browsed new vacuums with the owner. Showed me several Vaccuum cleaners explaining the features of each. Decided to go with the Titan T3200 Cloth Bag with Hepa filter. We needed something and I support small local businesses. The color and attachments were ideal. Been to long without a Vaccuum performing 100% and the Titan performed well. Also the cord and hose have good lengths to them. They service what they sell. They put it together quickly and put their company sticker on the Vaccuum. Out the door I went $299.99, + 6 bags for $29.99.Will return when I need toStore has a bunch of brands: Titan, Miel, oreck, hoover, dyson, etc.

It took the young fellow less than 3 min. to get a piece of paper out of the metal pipe. I was charged $35+ tax.An expert needed to blow out a piece of paper towel?? 😆😆

I have been going to this place for many years. If they dont have what Im looking for, they direct me to a store that does. I love privately owned stores, even if it costs a little more once in a while. It beats having only the big boxes who dont care a whit about u. They have repaired vacuums & sewing machine wonderfully. Thank you.

Only go here if you want to be completely disrespected. Complete waste of time. The person there would not introduce himself, did not understand what i was saying. When I tried to explain and show him what on the vacuum what I meant, he said Its not necessaryI think it was considering his answers began, you need a new brush roll to It could be the upper base then your vacuum is garbage, time for a new vacuum. Seems to me he is the one who does not not know what the problem is. I guess its too bad he also did not know I am a mechanic working with a hoover manager because of bad customer service. I will be sending a copy of this post with my next recap email suggesting the company no longer refer this store.

Does nice work but doesnt wear a mask.

Excellent appliance place to get stuff worked on. Owner was very helpful on repairing our pots. Give him 5 stars

Super helpful staff. I needed a simple electrical piece that neither big box stores had in stock. The salesman knew what I was describing and had the price in stock. Thank you.

Phenomenal service. Large variety of equipment and services.

If you own a vacuum cleaner, a carpet shampooer,need supplies for both, find incredible other items for sale at a price anyone can afford,turnpike appliances is IT.BUT-------if your vacuum,shampooer,any other product like this,,--NEEDS REPAIR---WARRANTY RELATED THINGS--Turnpike Appliance Service of Suffolk, NY;IS THE ONLY PLACE YOU NEED TO GO TO AND MUST GO TO,FOR EXPERT REPAIR, OR YOU WILL REGRET IT.Mike & Mike, Owners here,will have you.up and running in no time, at the most reasonable, pricing in New York State---guaranteed .I have been using a vacuum-all brand names, also,shampooers-all brand names,and when repair is needed,id have to get them fixed.finally being totally discouraged---- with any where i went,,,for repair or to buy a new product, or a refurbished product,at prices so high,and repairs that were bad,or the fast way-------------I FOUND TURNPIKE AND MIKE.---------I BEEN GOING THERE FOR OVER 5 YEARS NOW AND WILL HAVE NO OTHERREPAIR SHOP DO THE WORK----WHY?#1--mikes incredible prices on anything.#2--mikes expertise in this field, is top of the top shelf.#3--mike--really cares about his customers in every way possible,and guarantees satisfaction..signed Joe T.,,N.Babylon,ny

They’ve fixed our vacuum twice already and its always in such great shape! Quick and east

I dont go there often but over the years Ive been there maybe 10 times. Always friendly and helpful. I went there today for a dryer part. They didnt stock parts for my brand but offered to order it and have it the next day or suggested I try a competing store down the road. Since my dryer was apart, I went down the road. I really appreciated their willingness to sacrifice a sale- but help a customer. Thank you!!

They had just what I needed! No runaround!

Very expensive on all products. Went in for a replacement filter for my vacuum. Immediately started to try and sell me a new vacuum. Charged me 21.00 for a Hoover windtunnel filter. Other products on the shelves way over priced.

The guys fixed my stick blenders right the first time.

Good deal they ordered a filter for me and it only took one day

I purchased a part for my vacuum cleaner a month ago, it was a roller brush assembly for the power head. For some reason it burnt up and ceased of course I did not have the register receipt. I brought it back to the store and they replaced it with out blinking. That is customer service! Guess where Im getting my next vacuum cleaner from. Anybody looking for vacuum cleaner service, or parts, should use these guys. They know how to treat people.

STAY FAR AWAY from this business because they are very overpriced and and not straight forward with customers. They will overcharged you by at least double.Dont know how they survived this long. In their response they write they dont know who I am.Well let me clarify that I was a customer and they sell older products and mark up their prices to redicoulous levels on both parts and products on shelf items.

Stay away from those guys. At least if you need service for Saeco coffee machine. I brought it there and regret I didnt check out previous reviews. Not only they couldnt fix it, but they also tried to convince me that what theyd done is normal. Zero professional dignity. I ended up bringing my machine to Cerini in the Bronx and have it fixed there.

Unfortunately this was a very bad experience, what rude and unhelpful people, from the women with the horrible purple eye shadow who originally helped me when I first brought the vacuum there, to the other employees that lied about parts being ordered and werent. The lady at the counter was argumentative and nasty like I was bothering her bringing the vacuum in. I told her I called eureka and did the trouble shooting on the phone and we couldnt figure out what was wrong. which is why I was bringing it into the store. She was bothered by that and stated the obvious that is had to be clogged, well obviously! thats why Im bringing it. Then they had the vacuum over two weeks for filters.. I understand things get back ordered but dont lie about it, only going to discredit your store more later on. Never contacted me on their own to give me an update about the vacuum, I had to call to find out everything and the second person that I got on the phone admitted that the first person lied to me about the filters being ordered, like really thats how you run your business. Never return to this store for any future appliance issues.

I found Turnpike to be quite unhelpful. My battery on a Braun 7540 is in need of replacement. I went on line and saw several battery sellers offering replacement batteries for $12 US. Turnpike told me that they were unable to repair the device because in the past when they attempted battery replacements often there were other things wrong with the devices. I told them that when plugged in the device works fine but does not hold a charge. They told me that no one fixes the batteries they buy new ones. On the shelf they had an older 7 series which they were selling for $329 dollars. I told them I had been online and saw them for as little as $169 and while I expected them to be more given they are a store front that a $160 mark up was over the top. In addition the top of the line 9 series lists at around that number. He further added that if he were to fix my shaver it would be $70, but then backed away and said he wouldnt do the work anyway. I assumed that the $70 repair bill for $12 in batteries and 20 minutes on their part was intended to discourage me from having it fixed and move me toward the new one. In short they are ripping people off by selling old model equipment for astronomical cost while misleading people. I wouldnt shop here ever again. As I walked to he door he then told me about a facility that is authorized to do the repair in a store 20 miles away. Turns out the store 20 miles away has the same name - Turnpike Appliance.... Eyeroll. A little effort n their part would have gotten them a $50 profit and a little honest pricing would have gotten them a sale... I wonder how people like this stay in business.... I feel bad for the poor fools who get suckered in to doing business with them. SATY AWAY!!!!

Took a Saeco coffee machine here for repair and they couldnt fix it. They worked on it twice with no success and told me that I was the problem because I was using dark roast beans. Of course I had been using dark roast beans since the day I bought the machine about 18 months ago, so that was an unacceptable answer. I actually think their repair technician is pretty good, and I believe they couldnt diagnose the problem because Saeco doesnt provide good troubleshooting instructions and tools to their repair centers.But, I was still unhappy with Turnpike because I think their Repair Guarantee is bogus. In my case, they didnt guarantee that they fixed the machine. They just guaranteed that they did indeed spend the labor that they charged me for on the first attempt - and that they wouldnt charge for additional labor.When they decided that the processor board was the next most likely culprit (which turned out to be wrong) they wanted to sell me the part at double the price of the same part on the web. Seemed to me that they should sell me the part at the same price as I could buy it myself - especially since the first repair I paid for didnt solve the problem.So I bought the processor board on the web at half the price they wanted, found the service manual on the web, and replaced it myself. When that didnt fix the problem, I went to the next most likely culprit - the grinder motor - bought it on the web and replaced it myself. And now finally my coffee machine is working again.Bottom line: Their Repair Guarantee doesnt mean that they guarantee that they fixed your appliance, so be prepared to spend more if their first repair attempt isnt successful.And, Id stay away from Saeco coffee machines that have the Saeco Adapting System feature for automatically adjusting the coffee dose. That feature is very sensitive to changes in the current draw from the grinder motor. My grinder motor started using more current and caused my machine to frequently abort the brew cycle. So even though the motor sounded fine and was stll grinding coffee just fine, I had to replace it to get the current usage back within the specs that the processor board expected.

Very nice people

Nice people with great products and personal service

Good attention to clients and honest estimates on repairs

Visited this place is a freaking snowstorm and the guy was still there! Now thats service!

Outstanding personal service!!!