They had the highly rated dehumidifier we wanted at a good price. The website had the correct number in-stock, which is enormously helpful. The checkout only had two active cashiers mid-day and we were forced to use self service. Overall good experience. Recommend.
Put in a pick up order for 6 pm and the order wasn’t ready until 7:47 pm and they stop doing pickup orders at 8pm. They refused to give me the order that I paid for and told me that I had to come back tomorrow. Never received an apology, just a “sorry for you”. I know Battle Creek is a trash city but it wouldn’t be if the people here (that includes the people at Walmart) were nicer..
Truly an absolute nightmare of a store. I have done pick up 4 times and each time something has gone wrong. The wait is no less than 30 minutes, typically more. The one time I decided to go in the store it was gross. Most recently picked up an order after waiting 30 minutes to have no receipt. Worst walmart out there, I would rather spend 100 dollars more at any store than return here again. Truly the worst walmart customer service I have ever seen.
Dont spend too much time wandering or in one area, the security people have nothing better to do than follow people around. Plus they suck at their job, theyre extremely obvious when trying to be inconspicuous. Prefer Meijer over Walmart everyday. My daughter and I spent an hour looking at different printers and researched on our phones before we made a decision and bought one. Harassed by security, 3 times, but yet couldnt find a single associate to help us. Every time I go here theres always some sort of drama. Found a 4 year old boy wandering the parking lot looking for his mom. Walked him in and went to the customer service counter, they made 4 calls before mom wandered up to get him. 10 minutes later I again saw him wandering around by himself. Some people shouldnt have kids.
Walmart must have a good deal with their suppliers because their shelves are never as bare as some of the other major supermarkets and they always have my cats favorite food Sheba
This would be a wonderful place to get all you need in one stop if they had staff that cared about their customers. The lines are supper ling so be ready to wait in check out forever. They limit the you scans to card only wich is an inconvenience to a lot!!
I actually usually always regret coming to this Walmart. Every single time Ive been to this location over the past... 8 years? There has NEVER been an employee in the electronics section to help customers. I usually only ever come this Walmart if I absolutely have no other choices.
The bottle returns werent working well and the Greeter was very rude when told about it. Our cashier was very pleasant and efficient. Shelves were still bare.
Horrible as always. Only two of the self serve lanes would accept cash. Only two actual cashier-operated lanes open. The woman supervising the self serve lanes was rude and not helpful at all. This place is a joke. Meijer is much cleaner, the employees are polite and professional and their customers dont all shop in pajamas and slippers.
Ordered groceries on line, was able to pick them up earlier than the time I requested. Everyone was so friendly.
Needs to re-order/re-stock home goods area. Grocery shelves always seem not stocked either. 1 cashier, 9 self checks, took forever to get out of there. Only 3 carts available at the door. Seem to be short workers, or short employees who are actually doing their jobs.
It was the only place after 8 stores to find clear cups, the party tablecloths, and tableware that I needed for granddaughters birthday. It was more stocked than the Walmart in jonesville or coldwater.. did have long lines and I was forced to either stand in a long line or check myself out. I had bout 20 items so that was fine with me. I didnt have any interaction with staff, the store is cleaner than many I have been in over the last month or so.
Very few registers open. Self checkout dont take cash. Good place to start a descent store.
I was highly disappointed with the service here and doubt very seriously if I would ever return! I waited over 20 minutes at the sporting goods counter, I then walked to the electronic department and asked the young man there to page someone for me which he did, I waited another 10-15 minutes and no one still came. I again walked back to the electronic department again and had the same young man page someone again, and once again no one showed up, I then used my own phone and called the store and got the customer service representative and asked her to please page someone and I also informed her that I was inside the store. Again I heard her page someone to the sporting goods department after another 5 minutes I asked the same young man to please get me the store manager, of course there where none in the store ( which I highly doubt) but a assistant manager did come and again walked back to the sporting goods department with me she then paged again and finally a associate showed up and swore that she had been there, which 3 other employees knew that this was false! After going through all of that she wasn’t even sure if they had the item that I wanted, so to cap off this misadventure I didn’t even get the one item that I came in for.
Very helpful while looking to buy a cell phone. Unfortunately they could not complete the sale because sprint and t mobile have not completely merged their systems in store to help current customers.
We love our Walmart wish they would build one in Marshall so it was closer! :)
Its freaking walmart they are literally the same everywhere.. tho the girl in electronics deserves a raise.. and i think my gf was into her
Usually pretty good but lately you cant find much there
Location is armed to teeth in security and considers all its shoppers thieves. Did self check out. Computer scanner froze so called attendant over. She entered code and computer accused me of being a thief. Exact wording was potential masked scan. I laughed in absolute disdain but put up with the one by one bag checking until the point became clear that the attendant couldnt see wrong. But that wasnt enough... she took a bag and decided a particular scan was wrong to which I had already entered in many other goods from that point without being called a thief. To this, I simply indicated the error and cancelled the entire order. Its shameful that Walmart which is in fact the biggest crooked cheats in the entire industry now considers their patrons the thieves.
I dont go into the store much, but I have been super impressed with the grocery pickup. Th app is easy to use, there are plenty of pickup windows, and the delivery of groceries to my car is timely. This has been a huge time saver and its great to have a pickup option with the same prices as in-store.
This place is a good place to find some good deals and all the employees are nice and friendly and great u but there is 1 i dont like to well
The WORST SHOPPING EXPERIENCE EVER! After ordering an electric moped online that was posted as available to pick up TODAY, I drove from Lansing to pickup the bike. Upon arrival I spoke with multiple people who indicated that it could take an additional 2 hours before they pick the order. I was introduced to Larry who was introduced as a manager for curbside pickup...he was confused and after several trips to the stock room told me the item was not here and they had been out of stock for 5 weeks. At that time I asked to speak to a store manager and things went from bad to worse....Nicholas was identified as a coach and was totally devoid of any communication skills or customer advocacy. when asked if any other store might have the bike he seemed irritated and said he had no way to know.. These two employees need customer service training if they are to continue interacting with the public.....your customers deserve better
Definitely wouldnt want to be in a hurry. Only a couple of cashiers during what I would consider a very busy time! I always have better luck with target. I would consider this Walmart a very typical Walmart. Cleaning is definitely not their Forte!
Unkempt dirty. Fresh food veggies looked old and beyond any fresh any date. Never to shop this Wal-Mart again.
They only open a few lanes and try to force everyone to use the u-scans which results in long lines and wait times. I havent shopped here in almost a year and now i remember why.
The place out in the parking lot was not kept up well and looked like a deserted place for litter. Inside the store was fine and the service was polite and helpful. Nothing much else to add, just clean up the parking lot a little better is all I would suggest.
Busy place, well stocked, but not enough staffing. With what staff is there, though, very helpful and friendly.
Wow! Nice store! Friendly helpful staff. Found everything I needed.
What can i say its walmart my expirence has always been a good one
I love Walmart.I love there cheap prices.They got a big dvd blue ray selection and video game
Horibal customer service, call after 8 and nobody answers at all like its a Ghost town there. Called every department and no answer was on the phone 30 mins with it just ringing.
Bathrooms seem to be dirty trash overflowing they never seem to have anything in stock this is not the place to get shoes. And their barcodes for the pop bottles never work always have to go to Meijer Meijer is my store now.
They usually have most of what Im looking for. Good for grocery shoppibg.
An ideal system for online pickup orders. I wish more places had their act together like walmart and target.
Id be happier if there were food on the shelves
Bobby Holley playing music out front .. workers helpful amd friendly
Went for a tire patch it took 3 hours. Then the tech didn’t even fix it. The tire blew out on me and left me stranded for a tow truck for 2 hours. The tire associate greeted me with a “yo”. Then was complaining about only making $12.00. He left the counter for his 15 minute break after telling me my car was done. He just walked off and I had to wait another 15 minutes to just pay. The manager couldn’t of cared less. Worse Walmart!! I will never shop for anything here, i would rather pay more some place else
Every time I place a delivery order after delivery I find they stated they were out of at least 5-6 items... such as orange juice, bagels etc. With no substitutions. At least Meijer contacts you during the shop and communicates with you. When I asked an employee during a pick up, I was actually told it depends on who does the shop...😳 like they dont want to bother getting the items. Nice. Do better Walmart!
I have no choice but to give one star, to have the ability to leave a review. ABSOLUTE WORST CUSTOMER SERVICE AT THE SERVICE DESK I HAVE EVER EXPERIENCED! THE CUSTOMER SERVICE MANAGER SHOULD BE FIRED.
Not enough cashiers and No Management here pays any attention to how efficient the cashiers. I would not keep slow moving cashiers running the register. Only efficient cashiers during peak hours.
Stopped in for a quick purchase and use restrooms. Restrooms were pretty clean and purchase was quick.
Love this place. 5 star rated for sales and service
Great prices when you can find what your looking for. Wish websites coordinated with store on products availability sand prices.
Was easy finding what I needed but if you need help good luck with that hard to find someone to help you
It is the B.C. Wal-Mart. What you wanna do when you enter, is hit up the clearance aisle in between toys and electronics. That is where its happening, and the good stuff moves fast. Then you want to go and check the clearance bakery stuff in the back by the milk and eggs. Save room in yer freezer, puts some breads in there!If you arent sick, tell Evelyn in the clothing department she is awesome.Because she is.
Only one checker in store this am at speedy check out for 20 items or less. I had a large order so let one woman go ahead of me. Then a man with one item had to wait for me.
Not my preferred place to shop. Most mostly unkept and untidy. Prices not all that comparable to other venues.
Packed but not bad, decent prices, helpful staff
Always a good selection at this location.One rare thing that sets this location apart from many other walmarts, is their staff.They excel in not just a friendly presence, but are honestly HELPFUL!!! And actually have some knowledge base in their departments.Not just backyard mechanic they hire, just to throw in the pharmacy, etc.
I needed help getting Bai flavored water from top shelf. The associate nearby was shorter than me, didnt have a step stool and had no interest in finding someone to help.
Great service talk to a couple people they were very helpful and I was in and out in no time great time
It was very pleasant and well maintained and stocked
Great store good staff pretty clean
Ryan, the store Manager at Walmart solved a problem that I have been trying to get solved since July 5th!!! Talked to 8 CSRS on line and couldnt get help. Talked to Ryan 1 time and miracle of miracles my problem was solved. THANK YOU SO MUCH RYAN😊😊😊😊😊😊
In and out as usual. Staff was helpful in finding a hard to locate item
Very polite and helpful staff, one of the bigger walmarts Ive been in. Very clean
Walmart Super center...Not Bad..Had some great stuff...
So tired of self service scan lines.But was very happy to get my covid shot done without an appointment and the technician was so friendly and helpful that it made up for the check out. (This time)
Love the prices cant find alot of the things at a better price. However things I dont like is the lack of available lines the judgmental workers that obviously think that you must look fully disabled to be disabled. News flash disability comes in many shapes and sizes and all colors as well. Some are not seen and that doesnt mean they are not there.
The Wal Mart in Coldwater Michigan was clean. Associates were helpful. Most shelves were stocked. Milk section needed to be restocked.
I was at checkout. I scanned the items. I put them in bags. An worker stopped me and told me I could scan but not bag my items. She left to talk to another employee. After waiting to figure how this new way of juggling my way out ( because you cant bag your purchase). It was at that point I decided your store obviously didnt need nor want me there. Thanks for making me feel inferior. Signed, a disabled American Veteran.
Wasnt real crowded, didnt have to wait at self service. I was in and out in no time.
Very friendly staff and they keep this location very nice and clean.
Very hard to use cash. Stand in line for ridiculous amount of time!
Walmart is Walmart you see somethings you dont want to see and others things are to expensive lol
The customer service here is absolutely abysmal. To make matters worse they never have enough staff and the lines are out of control. Ten plus people in line at customer service and only one person is working. Get it together Walmart.
Not crowded. Shelves stocked. Staff helpful.
Didnt chase me with a mask or demand that my service animal be on the floor, at least. Workers are not helpful in finding anything.
Never, ever, willI wait in Walmart for assistance at the fabric counter again. More than a half hour wait and still no assistance. Finally measured the fabric myself and took it to a staffed checkout and then to customer assistance counter and still was unable to purchase the fabric. After more than an hour, I left without the fabric. I will never shop for ANYTHING again, at Wal-Mart.
Usually stocked up with great deals, associates and management are kind and always very helpful.
Was in line for the service desk for 20+ minutes just to be told I need a physical copy of my drivers license. The police would accept the digital copy of it if I got pulled over but Walmart can’t? Horrible service.
Just because Im black dont mean Im always stealin leave me alone
Dont eat there, the salad bar wasnt good. The steak was good
Ilove coming to walmart because I find everything I need
The employees were not friendly nor welcoming.
It was very pleasant now. Walmart is just not what he needs to be but it was very pleasant
Going downhill quality wise, workers that are in attentive to your needs.Bad visit.
This place is pretty good, their prices are really reasonable and its normal very clean 👌
Love to shop here always have what I really want and need
Had really good selections. Better than Im used to seeing at other Walmarts
Not to much to choose from and to high now prices on baby item are ridiculous..
Of course all of the shopping carts are covered in disinfectant because we are a nation afraid of our own immune systems. My hands now have chemical burn.
Needed LOreal makeup for older women. Target didnt carry it!
Really nice people that great you
Dirty store, rude employees, empty shelves, and only 1 cashier everything lese was selfservice.
Went to Walmarts customer service counter. Just to cash a check. The clerk was short, rude and told me she didnt know if she could cash a check for me or not. Id never cashed a check there before. She acted as though I was bothering her. I was very uncomfortable even having to deal with her. This clerk should be doing any job but customer service!
Nice store good options on a variety of everything
There is no reason to have 15 lines to check out and only have 2 open. Need more workers and motivation. This location has a huge lack of customer service and care. Shiuodnt have to wait over 30 mins for someone to open the propane cage after I already paid for the exchange. Needs new or better management selections and operational procedures. 1 star is still to high for this location.
Quick in and out. All good.
This is one of the biggest Walmart I have ever been too. It was clean, plenty of products and employees oh and by the way it was in Battle Creek Michigan. Keep up the awesome job BC Michigan.
I just love this store.,if I cant find something I can always ask and someone is always there to help
Everytime i go here its either a mess or theres not enough people working. Only a few here have great customer service. Money center has been closed for awhile now..they never have the doors open on time. Theres never enough registers open. The only thing they got going for them is the prices. Everything else sucks.
Fourth oil change, management helped me figure out a problem, fantastic prices.
I know that during these times we all have to be patient but the cashier I had while there with my mother did not know how to do her job AT ALL but all the other staff were kind and knowledgeable.
Please continue to mask...saw a lot of ppl doing nasty touchy things.
I went to purchase a TV that had on their shelve marked down to $111.00. I went to the electronic desk to acquire one but that check couldnt assist me and called another sales clerk over. That clerk told me there were no more in stock and that one cant be sold until a action in the Wal-Mart inventory system occurs. I would recommend Wal-Mart when an item in sitting on the shelves marked clearance and there are no more in stock that a notice in place over the clearence label stating Item out of stock/display model not for sale. Or better yet take it off the shelve, store it somewhere until it can be sold. I dont consider this overall good customer system. Just reaffirms why it best not to shop at Wal-Mart. Like dangling a carrot in front of a horse and not letting him eat it.