We bought a door from Old South for our new home under construction. The bronze coating on the door is peeling off and our house is not even completed. Our experience with Old South has been horrible. The door is of poor quality and now we are going to have to pay another company to fix it.

Wonderful Experience! Old South did all of our Lighting as well as our Iron Railings and beautiful hand forged iron doors. Great Experience! Super family run business! They care about their customers and will work until your happy. They did scale drawings on all of our custom work so we had no problems and got exactly what we wanted the first time.Much better experience in comparison to the last house we built and used some back yard welder that didnt know the codes, no drawings, etc. (that was a nightmare)

What ever you do, please, please be careful when buying windows from Old South, the company owned by Robby Turner. I ordered over $30,000.00 worth of custom made windows from this guy and not only did it take close to 6 months before they were delivered, but they were built to the wrong specifications. I had ordered Low E glass and the glass was not Low E verified by 2 window experts. Robby even sent me a bogus spec sheet saying the windows were Low E, which he randomly pulled off the internet. I asked him the name of the glass manufacturer that made the windows and he said he wasnt even sure. He said he wasnt a glass expert. I told him when you sell someone $30,000 woth of windows you need to be a glass expert. I had ordered flat mullions on the windows and the mullions were raised on the exterior of windows. Even though, the spec sheet specified flat mullions, he tried to convince me that he never promised flat mullions. The window finish that he delivered looked like mirrored commercial window. It did not even comply with the code of the subdivision in which I live. After, I complained to Robby Turner, he sent me an email saying he would not fix the windows because he claimed that I bereated him and that he had never been talked to by a customer, the way that I had talked with him, in his 20 years of business. Little did he know that I recorded the whole conversation and not once did I raise my voice to this guy. Also, to put icing on the cake, the double pane windows started leaking within a few months of installation. Moisture formed between four of the the panes and eventually Im sure that all of the windows would have failed. If you, have bought windows that were specified to be Low E from Old South, be sure to have a window expert test them as I did. There is a meter that is used to detect Low E coating. CHANCES ARE YOUR WINDOWS ARE NOT LOW E. PLEASE BE CAREFUL IN DEALING WITH THIS GUY. Overall, the quality of the windows was beyond terrible, very low quality and the customer service was horrible. HE MADE MY WINDOWS IN CHINA! Please contact me if you have any questions. I would be happy to discusss. My email is brads1960@gmail.