Racheal was absolutely amazing! I came in last minute because of my tires and she still made me feel welcomed and did everything she could to help me! Her customer service is always great!!
DO NOT bring your vehicle here if it is foreign. I have a Volkswagen Passat I went in for a quick oil change on September 5 2021 Sunday because they were the only people open and my car has spent this month driving there and back. The oil change was a decent price she even threw in a discount but two days later I have no oil in my car. I hadn’t noticed it been slowly leaking oil. I had to bring it back 3 times to be repaired. The second time I brought it back the the store assistant said it would be ready in 30 min I came back in 2 hrs and it was still in the air. She went to the back and I’m guessing told them to lower it because from the second I left the store a big pool of oil is on the side of the store. I brought it back immediately. I finally got the oil fixed properly for the fourth time by the manager (hopefully) but I was driving on the interstate yesterday and my under hood flew off!!!!! It was so dangerous and I couldn’t find it. I’m bringing my vehicle back once more to request for them to pay for it and bringing it elsewhere to be properly put back on. I wouldn’t suggest bringing a Volkswagen there. Good customer service but very poor repair services.
If I could give this place 10 stars I would! They were so helpful in answering my questions and looking at my car right away. While other places told me it would take hours for them to even look.Daniel fixed my car way quicker than I could have imagined, and on a Saturday!Ill definitely continue to go there.
Rachael was very helpful in assisting me, during my store visit! Employees like her are greatly appreciated
Racheal was wonderful she helped me so much good employee s doesnt get recognized very much but she should get be recognized
Great experience! I always get nervous when dealing with car repair, but this place really helped me out. The staff was awesome!!! They got my tire fix super fast!!!!! Chase was beyond nice and I dont know how name but he was nice as well!!! He had blonde hair and tattoos. I felt so welcome and not rushed!!!! Wonderful job everyone!!!!
Most courteous and quick service. Reasonably priced and highly skilled. Thank you to all the staff! Most comfortable clean waiting area but didnt have to wait long!
Daniel was great! He gave great service and was very respectful. Racheal also gave great service. I would definitely recommend this place to anyone that needs work done on their vehicle.
Today I came in to get a brake light checked. The process was speedy and the staff was greet. I was shown great hospitality and the the customer service was immaculate. I would definitely recommend.
What an incredible business with even more incredible employees. My tire pressure light came on around 5:45 pm and I was about 1/2 mile away from the nearest tire place. I wheel in in a panic and ask if they have time to look at my tire, that I may have something in it. Long story short, I had managed to run over a drill bit. Rayna (Manager) couldn’t have been nicer. We chatted while her mechanic promptly fixed my tire. Rayna insisted that it be patched the right way instead of the typical way of fixing a hole. I was in awe of their kindness and that although it was after their closing time, neither were bothered to help me. There was no attitude or anxiousness, just good people helping a customer. I am forever grateful for their kindness and knowledge and I will be back!!! If you need anything at all done to your vehicle, please consider stopping by and using their service. I think you will be very happy you did.
Great Service Great Prices definitely will come back
Had a wonderful experience buying a new set as a of tires and getting my car serviced here. The store manager, Daniel was very accommodating and helpful. Was able to get the work done on my vehicle on short notice just in time for my road trip! Will definitely give them my business again!
Rachel was very personable and knowledgeable. The experience was very positive. I will return for additional service.
Racheal provides great customer service!!! She is the best!! She needs a raise!
Went to Mavis tire on Highland to have a tire repaired. The staff was fast and very courteous. I highly recommend them
I would 100% recommend Mavis Discount Tire to anyone who asks! I have been here multiple times and I’ve only ever received excellent customer service. The staff is incredibly helpful and friendly. Not to mention, they have incredible deals!!
One of the best and efficient places I’ve ever been. I brought my wife SUV there for a oil change and tire rotation. MIKE the manager on duty assisted me and was done sooner than expected. When I tell you under promise and over deliver was exactly what happen. We will return with all of our cars.Thank mike we will be back.
Customer service was great from the front desk to the mechanics. Rachel was super nice & made sure I was in and out in a hurry.
Racheal is legit, super friendly, nice…wholesome individual and got me in and out in no time. Favorite experience buying tires. Give her a promotion if not a raise!
Merris was a very nice front desk clerk at the Mavis on Highland. Got my situation with my tire fixed very fast. Excellent service!
Rachel, was very friendly and have great customer service. If you want any service done to your vehicle please go to her.
Shane and Rachel were both very helpful fitting me in the busy schedule!
Great service Rachael and the service guys were very accommodating
Noland of Mavis - Highland location is the man with the plan. I came in a couple days ago for a tire mount, and Noland was able to ring me up for the service AND mount the tire himself all under 45 minutes. Noland is the type of guy that great teams and businesses are made of. I think many other businesses can learn from the professionalism he displayed. Thanks Noland!
Great place! Everyone was professional.
Incorrectly balanced my tires. They stuck weights on top of weights which is a bad practice imo. Theyre starting to come off after a few weeks so Im starting to feel the effects when Im driving.This type of wheel is supposed to have hammer on weights anyways and this could have been easily avoided.On the bright side they informed me they didnt know how to give my vehicle a Alignment so at least they didnt mess that up.
Love the Highland location because their rack is big enough for my truck. Rachel was the best in locating a set of tires asap for me and I will continue to do business at this location
Racheal and Doddie were amazing! Answered all of my questions and were quick and efficient.Wonderful service!! Highly recommend!
One of the best tire places yet. Nolan the service manger and the young sales lady was very polite. They helped me find the tire I needed and got me in and out with no problem. There customer service was outstanding I will be back with my other vehicles to get service by them and them only. Thanks for having a fantastic team working for you all.
The Highland location has serviced my vehicle several times. They always have gone above and beyond my expectations. The staff is always courteous and have provided excellent service and price every time. I highly recommend this location for any tire service needs.
Mike and his team at Mavis Tires made my not so great morning turn into a blessed day.Thankful for good people on this world. Excellent customer service!
Racheal, thanks for the excellent service today. Freest attitude and very professional. Will always use this location due to your service and attitude.
Rachel was such a great help I would highly recommend coming back .
Daniel was great, I pulled up my wait time was less than 5min before my car was being pulled in. I got a computerized alignment and was in and out in less than an hour.
I was on my way to my daughters dance review. We stopped for breakfast at a nearby business on highland when i noticed my tire was flat on my truck. A good samaritan helped me remove the tire and brought me to Mavis. When I explained my situation to an employee named Slim he stopped what he was doing and told me that he had my back so I would not disappoint my daughter. And that is exactly what he did!! Not only did he diagnose and repair the tire, but he gave me a ride back to my truck AND installed the tire!! These days service like this is hard to find, we made it to my daughters dance on time. I will be back for sure!! Thank You Mr. Slim!!!!!
Mike and the team were great to work with and very efficient. I came in for an alignment and the Mavis guys went above and beyond and resolved a couple of other issues as well.
I would definitely recommend coming here. They were amazing!!!
Rachel was very professional and positive attitude handle me and my wife in a timely manner!!!
Rachel helped me out and was amazing and very knowledgeable about all my questions.
Racheal I went to get a balance and rotation was in and out in less than 45 minutes. Great serviceAnd a pleasant hostess in Racheal.
The workers are kind and great workers. Also quick service.
The Management here is absolutely wonderful! They are very helpful! Detail oriented
Rachel and Daniel were great! They got me in and out so quickly and were easy to work with!
I was highly surprised how knowledgeable the young lady at the counter was. She answered all of my questions and they got me in and out quickly.
Great customer service, fast an very friendly!Very knowledgeable staff!
Excellent customer service. All of my questions were answered in detail. Thanks Daniel!!
Racheal was very helpful, open minded and displayed great energy and customer service. It was pleasure visiting
Terrible experience. Charged me $20 for a pair of windshield wipers I didn’t request. When questioned about it, claimed it was part of an oil change discount. Also filled tire up to 50 psi (32 psi is recommended). Hopefully they managed the oil change correctly. Stay away.
Merris was the sweetest ever! Super helpful :)
Hands down the best place for tires brakes or any of your automotive needs, Shane is always willing no matter how busy he may be, him and his entire team ready at all times to assist !! Never seen a better team
I had the joy of dealing with two flats within 2 months, and both times Rachael and the team at Mavis got me back on the road. They were friendly and helpful and squeezed me in despite their busy work load.
Rayna the manager was great! She greeted me with a calming attitude. I was a reck. Jaylin took my car put a floor mat down and fixed the tire in a jiffy. I was back on the road in no time.. This place was great. I’m so glad they were able to help. I’ll be getting all of my tires here from now on.
The best place to come! Environment is always welcoming and the workers do an amazing job! Ask for Mr. Nolan, he is the best and hell get you right!
Nolan was super awesome at this location!My car took a little longer than expected and he was great communicating everything as I waited. The guys in the back took great care getting my car ready to go after I had to get 2 new tires that were quite a pain for everyone. Highly recommend if you need to get tires checked, patched or replaced!
I went to Mavis Tire to check on some tires for my girlfriends car. The young man who serve me was knowledgeable and smart and he helped get set for some new tires. We thought the service very good and fast. Its good to have place where you can go and get treated well. Thanks so much Mavis Tire Store.
Shane has helped me a lot and was very good to me I appreciate it !!!!💪🏽💯💯
I came in one afternoon and visited this place for my tire light, a recurring issue I had been dealing with for months. I had been back and forth to Price Leblanc Nissan in Gonzales, because this is the manufacturer for my vehicle. Very first time I asked could they check my sensors on my tire as well as the tire itself, I was told nothing was wrong with either. A few days later my tire light was back on, so I called in and scheduled an appointment and went back. I sat for nearly 3 hours before they told me there was a nail in my tire and they were working on getting this patched. By then I had been there quite a while before anyone got to me or patched my tire. That was my second time there for the same issues with this tire. I had to continue to put air in this tire even after I left and they charged me 50 dollars!!! For a patch? I ended up going to mavis and Ran into Rayna & Darian! They were amazing and had great customer service, I would advise anyone to give them their business. Darian checked my tire and found the nail still in the tire ! Royal Nissan in Gonzales had never patched my tire, in fact they aired it up, after I sat for hours and paid my money to get a service that was never provided. Darian checked all my tires and in fact none had patches or was even plugged. He replaced it and apologized for a mistake he didn’t even make. If I could give this place more than 5 stars I would. Thank you my fellow EMT Rayna & keep up the good work Darian!!! Exceptional Service, Rayna even typed a letter so that I could get my money back from Nissan! How great is she?
Great people very family oriented and great prices!They actually care about their customers.Would definitely recommend
Racheal is the best customer service representative
Rachael Celestine Was a very helping with all my needs
Ron took care of the St. George Fire Dept by quickly repairing a tire with a nail and getting us back in services
Ryan and the staff were just awesome. I highly recommend them for your tire needs.
Great Customer service from Mr Shane.Highly recommended
Great service from Megan at the front desk! Very reliable!
Fast & friendlyInstead of buying what they had to fit my car I got choose. Selection, price,Will buy there again!!
Excellent service, did my tires, brakes, and a oil change. Customer service was great 👍🏾 my fav place to come when something is wrong
Daniel, Rachel, Marris where awesome would recommend highly 🤩🤩
Great service and courteous staff especially the mangers as well as the manager helping out from the Denham Springs location! She drove out herself to pick up the tire I needed.
I brought my car in for a new set of tires; Nolan at the front desk got me all set up and my car drives like new! He and the rest of the crew are real stand up guys. Recommended this location to my peers! Keep up the good work!
The car I rented had a leaky tire. Went to get an exchange but none were available and was told the easiest thing to do was patch it. Called around to a few different stores that had long waits for a Saturday morning. But called this store and was able to be seen immediately. The fix took only 20 minutes and they did an excellent job. Make sure to press 2 to speak directly with the shop.
Nolan provided excellent service when I needed to get the tire fixed on my daughter’s car. Highly recommend this store.
They were all super friendly when we stopped in the way home to Texas with a flat. They were quick & have a nice, kid friendly waiting area with toys.
The manager was great, very professional and knowledgeable regarding the services for my car and even made a better recommendation for work done than I originally planned on. Great knowledgeable prices and the tech was great as well. I believe the names were Rob and Chad for the manager and tech, but nonetheless over A+ service, speed and customer service.
I called Wednesday and ordered tires, the manager Rayna was very nice and scheduled an appointment for 11am Thursday. I showed up Thursday at 11, the weather was terrible, they were slammed with customers and Nolan was able to make sure I was taken care of in a timely manner. In and out in just over an hour.
Service was fast. Great customer service!
9 oclock on a Sunday morning and you have a half flat tire (or half full if you are an optimist)! Go to Mavis Discount Tires - they have thousands of stores, nearby warehouses and superb service. Jeff, the manager at the Mavis store I went to at 9:15 on a cold, rainy morning, was great. I was in and out in less than an hour.I also bought a super windshield wiper blade.Great service. Great products like the Michelin tires I have used since 1964.This one went on my 1984 Mercedes Benz that i bought at the German factory.Mercedes. Michelin. Mavis. They all say quality.
Nolan was very nice and welcoming. I arrived a few minutes before they opened and he was kind enough to let me inside while waiting for the store to open. Good service.
Visited there this morning when a competitor couldn’t take me early for some tire work. Mike at the front desk greeted me and took my car as soon as I pulled up. Roy was the technician that took car of the rotation and tire inspection exactly as I had asked for - criss cross pattern. I appreciate it and will be returning as this was my first time trying out the shop.
I love this place of business. It’s very clean and the employers there are professional. I recommend anyone to come shop here, you won’t be sorry.
I received great service here. Highly recommended for repair, tire.
The best service ever. Everyone was very professional and informative and I didnt feel cheated when I left.
Amazing customer service. Fast, friendly, and very helpful. Stopped here to get my tire checked out for low tire pressure and they took care of it for me quickly. Would definitely recommend!
Very helpful service and welcoming staff. We had a flat 7 hrs from home and they took care of our car in 10 min
Wow. Great experience. Super friendly staff and manager. Good customer service is hard to come by. Glad i found it here.
The store was very clean. I didn’t have to wait long for my service.It was done right and professional. Nolan was very helpful and knowledgable.I will come back to Mavis again!!
Quick in and out service at affordable prices and friendly service!
This location is such a clean facility and has a nice and friendly staff. They always do a good job on my vehicles!
Customer service was awesome, they were efficient and thorough in inspecting my vehicle and recommending the correct services. Mr. Jeff was very courteous and knowledgeable in assisting me. I will have my vehicle serviced here again.
My car broke down on the way to work and shane hooked me up, got it fixed by the time I was out! New belt, compressor, oil change, etc all before the time it took me to get there after work 10/10
The Best tires in the world
They are very friendly, helpful, and honest. I am a repeat customer and the quality of the service is excellent.
Jeff and the team at Mavis were wonderful. They were super helpful and went over and above to get me back on the road in a timely manner. I would highly recommend Mavis to anyone who is in the market for new tires.
Daniel & Shane were great! Always recommend!
Very fast great service. Amazing prices and very great kind people. It was very fast and great experience. I would recommend to all my friends.
Ryan’s the man. Great crew great service
Brought my car in for an oil change, excellent work. Mr mike helped me out accordingly a d his assistant manager Nolan was outstanding with the service. Will tell my son and daughter about your company.
Great service the staff was friendly and knowledgeable the tire look and ride great
Great experience! Very knowledgeable! Not a long wait time and they truly care about their customers. I would Recommend this place to anyone who needs service on their car.
I can’t say how much I appreciate Nick Mascoli at this location. I have a fleet of trucks and equipment, and he gets me fixed up And back on the road extremely fast. Hands down the best tire guy I have done business with. The front staff is very helpful too. Trumaine is able to help and assist when Nick isn’t available, which allows for good, continued service. Five stars is well deserved.
Racheal nice jobs