I purchased a new H20B in April 2021. It was a good experience. Their service department is also quick and thorough.

Great place to buy a boat.Good people no hassle.Good price.Had exactly the boat I wanted.Finance was quick and very helpful.Would definitely recommend this place.

Had a great experience with the service department here in Baton Rouge. I had an issue that I brought to their attention and it was handled immediately. Also I would like to thank Mike and Shane for doing an exceptional job to make things rite as well.

I purchased a 22ft Xpress CC a few months back. 3rd saltwater trip using trolling motor it sheared the pin for the prop. SS lock nutt on trolling motor was way over tightened causing the flat head portion to hold shaft to be stripped out.. after removal of nut noticed they had installed a carbon steel shear pin in my saltwater addition trolling motor... needs new shaft... inspect prior to purchase especially if you see the carbon red carbon steel washer... Spoke With owner and he took action and remedied the issue quickly....

Bought a new motor that took a month longer to put on then quoted... which would not have been a problem but they kept our boat the whole time. The whole staff is rude AF including the owner (which by the way us the salesman) everyone seems like they hate their job and you are putting them out when you ask questions!!! They will not get anymore of our money!!

Kind of high in price and not a lot of boats but bought one. The selection was small and the parking lot is extremely small but they have fiberglass and aluminum boats. Many accessories for your boat and people were not to push about buying a boat.

Nice friendly service group eat price beat other boat dealers prices sales staff very professional would deal thier again Thanks to David and the ladies there a good buying experience

Requested 3 times for a quote---NEVER got ONE--must be a rich place and dont want to reply

Great service salesman Adam went above and Beyond to help me. Very pleased picking up new 22 foot boat this week.

The older lady behind the service desk is not friendly at all and acts like she hates her job. Now Boats unlimited is not selling 2 stroke yamalube because they say it is to expensive. Really.. What about the people that still have 2 strokes we still need oil. Thats ok I will never buy anything from yall again.

Never called before starting work to discuss what was found and what was to be done. Replaced spark plugs that were less than a month/one use old. Charged over $100 more than quoted price. Said they were not capable of changing the charge in their computer system. One and done.

Great folks to deal with, I need to stop by and say hello the next time Im in the area

The story is too long to tell. Bottom line is that customer service is terrible. Kristin, in service, seems willing to help but is completely disorganized and makes excuses as to why maintenance is not done correctly, components of the boat are missing, why their local welder can’t do the job correctly, why the manufacturer took decals off the boat and didn’t put them back on, why the boat isn’t transferred to the customer with its windshield, why the customer has to spend hours and hours and days of his life with out his boat and driving an hour and a half to the dealership to resolve issues. I mean, the list goes on and on. Excuse after excuse with no action.Do yourself a favor, go somewhere else to buy a boat. Boats Unlimited is awful.

A friend of mine bought a motor from this place. All was good until he picked it up. The cover for the controls was not tightened so that was lost on the drive home. Then got in the water to try it out and the motor alarms came on. Both Throdel cables where not even hand tightened (laziness)! Wonder what would have happened if we lost one?! And the motor was not taking in any oil. Then couple weeks later he lost 2 out of 6 cylinders. Wtf? I would not recommend this place. Do not buy a motor from these guys! The mechanics seemed lazy and from my friends motor that just proved they are!

We bought our first boat here and had a great experience!

No pictures online, you have to go there to see the boats in person.

Great friendly staff

Wandered around, and after finally finding someone they just pointed in a direction. No salesman around to help at all

Friendly and professional

Seemed very rude when asked to help with boats to help rescue flood victims ..They chose not to help, so texans remember this next buying a boat

Need staff that knows things and wants to sell

Rude no prices on boats not going to go looking for someone . They should come ask me if I need !

Excellent Service