Purchased five tires which one of the five ended up being defective. Not a big deal the guys took quick care of it quickly. The replacement was also defective which was noticed at the shop by the service dept before I picked the vehicle back up. I’m assuming they were out of the same brand/price point tires so instead of calling me to explain this they just put the more expensive tire on which I never even noticed. These tires were for one of my box trucks so I didn’t inspect after the service. Two weeks later I get multiple calls to my office saying that I need to pay for the more expensive tire which I still knew nothing about. Mr.Willie informed me that he thought Adam explained this to me and would get with him and give me a call back. The next day which I happened to be out of town I had multiple calls at my office again I paid the money which I shouldn’t have but I will NEVER do business with simple Simon again or get any of my commercial trucks and private vehicles serviced. I tried to stay local instead of using the bigger shops but they completely dropped the ball. If I would have known on the front end it wouldn’t have been an issue and I would have most likely agreed to the more expensive tires. What else also upset me is being called multiple times at my office when I’m out of town which makes it look as though I’m not paying my bills.

Came in 30 minutes to closing. I needed tires real bad. Mr Willie, so very polite quoted me my price and said we can take care of you. I am so very very grateful for him and Mt Derek for doing this at their time of closing. I will recommend any and everyone to stop by and see Mr. Willie. He was heaven sent for me. Thank you Mr Willie!!! May God bless you all!!

Bought a new tire here in December, had to replace the tire now because it was separating. The mechanic showed me that the tire had fix a flat in it, Ive never used fix a flat with this car. This place sold me a used tire as new for full price. They put my family at risk and charged me extra for it. I will never return to this place and I hope nobody else ever goes here either. Dishonest places like this make all other mechanics look bad.

Showed up, was taken in immediately, maybe waited 30 minutes at the most for an alignment. It was definitely appreciated during this cold weather. Lots of space, everyone following covid protocols. Snacks and drinks available. We were comfortable. Customer service was excellent too. I will be back! Car is running great too!

I needed help during the hurricane 🌀 and grateful for their parking lot

It is always a pleasure to bring my truck to Simple Simon. I feel like I can trust what the staff is telling me and they dont try to sell me unnecessary parts/service. Excellent experience! Thanks as always!

Always a great experience doing business with Simple Simon. My Sales Rep, Willie is always outstanding with his customer service.

Great customer service. Have been a customer since 1977. No hassles. Will keep going there to get car serviced.

Adam was excellent I couldn’t catch everyone’s name today but the lady and front staff was absolutely professional, nice and was very kind and helpful Adam made sure to check in on customers around the clock as I sat there waiting . I noticed a very well ran business with a great team . No lie my car is a 2012 and since I purchased it And had it worked on multiple times . This is by far the best service I’ve had and my car drives 100% better !!!! THANK YALL ...I WILL COME AGAIN p.s I don’t know the guys name who checked me out but he was excellent!!!

The service was great. I was quoted a price over the phone that they couldnt find in the system when I arrived. They still honored the price anyway! Very nice staff also!

I brought my SUV to the shop for Engine light on, I spoke with Mr. Anthony on this matter, upon completion of service Mr Anthony advice me that there maybe some problems that shop was not equipped to handle, over all Mr Anthony was very professional & courteous, & I very much appreciate the above. I do intend to return to Simple Simon for future Associated matters if needed. Thank you & have an awesome week Mr Anthony & other staff. Yours Truly.

This was the worst place ever. They had my 2002 jeep grand Cherokee there for 8 weeks and charged me 425 for nothing. I still had to get my truck towed back home. These people had no clue whatsoever of what was wrong with my truck and had it for 8 weeks. I got so many lies from over 3 people every time I called to check on my truck. Please dont take your vehicle there unless youre getting tired or an oil change because they dont know nothing about anything else. I give this place a 0

Really great service and Technicians I recommend them for all your tires and suspension needs👍

The food and service was the best that Ive had in a long time

Always top notch customer care. In a world where customer service is rapidly disappearing they put it at the forefront of their business! Highly recommend!

Mr. Willie was nice and they take good care of my daughters car. They checked the tire pressure and alignment.

7777 Airline Hwy, Baton Rouge, La 70815 Simple SimonNot to be ugly, but this is the worst experience I have ever had. I had a bad stroke of luck and my truck needed a tune up. I have never had any trouble for as long as I have had this truck (339282 miles). Once I brought the truck to them they initially charged me $1014.64 and I agreed to that, then before I picked the truck up the bill was lowered $200. Once I drove the truck 2 blocks it went into limp mode and wouldn’t accelerate over 10 miles an hour. I was almost rear-ended. I called them immediately and returned and they inspected it and found the wires into the transmission were burnt and I needed a cable gage. They also said my odometer wasn’t working and that it wasn’t working when they received the truck, but were able to put the exact mileage on the invoice. They agreed to fix the truck with no charge but after 6 weeks, they never found any parts nor attempted to reimburse me for the 814.64. I was understanding until they said that it was my fault for the burnt wires. I missed 2 weeks of work and I had to go out and buy another vehicle. I wanted to have my vehicle back but after 6+ weeks I wanted to atleast be offered to only pay for the material cost on the bill, not the labor, I understand that it’s expensive and am willing to work with Simple simon. I will never come here again because every week they gave me the run around. This was a very expensive mistake and hope people read this and take this into consideration when bringing their vehicle for service here. Pit Stop Zachary off of hwy19 has always been better customer service and vehicle service. I wish I would have stuck with them.

Simple Simon Tire and Car Care was very nice and welcoming they took the time to hear my complaint and got on a solution right away and that is what makes a great business

Always great service no matter which location I visit🧡🧡

Great customer service!

Very helpful employees

Great service awesome customer service.

SERVICE VERY GOOD.

They have nice people

Went in to have inspection and new tires. Adam was helpful and willing to go out his way to build rapport and he had genuine concern about every step of my vehicle issues and status. He did not nickel and dime me on every little item I needed. Great visit. Excellent service. Price was worth every penny just from service and short wait.

Slow and overpriced

Today’s service was pretty awesome. This is my first time here. The pricing, the customer service and the attention to detail were very impressive. Everyone was positive and friendly and I’ll definitely be back.Came for new tires and a brake fluid change.Thanks Mr Willie and Roger!

Very nice workers, great customer service. I went for an oil change also had my tires rotated. Very reasonable prices and quick service.

I paid 3600.00 $$ for work that wasnt done on my vehicle. Adam Simon my serviceadvisor lied about services that wasntperformed .Mr. Robert and Adam very unprofessional .Why would fraud be an issue when I have money the only fraud is simple Simon and grandson

Free diagnostics and you can apply for a credit card or they will refer you to someone that can help financially. Mr. Willie will help you out the best he can

Hard working staff I recommend Simple Simon to anybody in need of speeding tire service

Good customer service. Thank you Russ.

Excellent customer service. Fast and neat service. I will be back for more service to my jeep. Love it

Not very professional and very slow, left car at 7:00 am still wasn’t ready at 1:00 pm. The only other work to be done was a alignment and I didn’t need so that was money I would have been charged for that I didn’t need. It still shouldn’t have taken until 1:00 pm. I’m sorry that you feel that I’m wrong in my review but I’m actually not.

I have to say they were pretty friendly. However, it took them 2 hours to install 2 tires. They told me it shouldn’t take no more than an hour...Definitely not going back.😏

Came in just a bit before closing. They still serviced me and I was ever grateful. Polite courteous service. Loved my visit.

Rip off! The heater hose on my SUV busted, my vehicle ran hot. I took it to Simple Simon where they wanted to charge me $495 bucks, including labor and parts to fix it. I bought a heater hose and a few other pieces, costing me under 25 bucks. Had my nephew fix it and I was back up and running in no time. Do not waste your time going to Simple Simon! They are full of BS with their prices! You will regret it, I guarantee it!

Honest people. Mr Mark Jones, general manager, is an honest, down to earth, hard working guy. Trust him and recommend him highly

Will was exceptional. His knowledge of products, as well as his concern for the customers experience, was second to none!

Good work, prices a lil high but u get same day service

Hands-down the most honest, thorough, and professional tire and service place in Baton Rouge!

Had them install and balance some 275/65r20 cooper stt pros I purchased from the Internet. They were a little expensive but they balanced out great and the staff was very helpful and and a pretty good timely manner. What consider using them again wish it would have been a little bit cheaper.

Good services and good job thay.did on my wife car

Had the right tire(s) in stock. Beat competitor pricing by 35% (for a high performance tire). Customer service was great.

I dont know, they said they didnt have my brakes there yet would have to get them from the dealership, so my little brother ( Clifton Bordelon) did my brake job and I was very happy. ⭐⭐⭐⭐⭐🌟 For my mechanic !!

If you need something fixed involving tires, brakes, or suspension then you cant beat simple simon. They really know shah they are doing. They were also very kind and courteous.

Service always has been good. Great team

Best in town for your car they do everything.

Prices are ridiculous

Prompt service when able. I like to come in early. Salespersons are kind and polite and suggestive to safety concerns for your vehicle. Roger is my regular person.

I have felt with this store in particular only twice but every time the help me get the best bargain and gives the best customer service. Would definately recommend to anyone.

This place is a joke charged me $200 dollars to change 1 spark plug and i took them 3 hours what a rip off lost my business for life!What a lie i was the FIRST costumer in the store for 7 am!

Great experts advice great prices and friendly atmosphere

They are always so helpful & courteous.

Several visits for both tires and services (brakes) . Most impressive tthat twice they sent me away saying theres nothing wrong (it was cold and the air pressure system sent a signal).

The only way to describe this place is that it sucks sucks sucks. Dont go here. Took forever. Got the balance wrong. Guys in the back on cell phones. The price was right but I would not send my worst enemy there.

They are great. Total time about an hour, no charge with road hazard.

The worst car service Ive ever gotten. I brought my car to them after work (around 8 am) to get my air conditioner checked for a leak. I sat there for hours, while several people had came and left. I would go to the counter to ask them about my car and they would say that they are going to begin working on it. Id check outside...and it would still be in the same place. When they found the problem, close to the closing time (around 1 pm), they told me the price to get it fixed and I scheduled an appointment. Before I scheduled my appointment, I told the guy that my class for school began at 11 am for that day. He told me that it would be fixed before then.I returned for my appointment before they opened (7 am), and the guy almost acted confused about it. I sat there for 30 minutes after they opened and my car had been sitting in the same spot I left it. It was about 9 am and they realized that I needed another part. The mechanic said that I would be out on time to make it to my class. It was 10:15 and I went up and told them that I had to leave. The guy at the counter took my money and seemed to be stalling. I went to sit down because they hadnt finished. I finally left at about 11:10. It would have taken about 30 minutes to get to my school from there. I missed my Pathophysiology class and received a 0% for my quiz.On my way to school, my tire was making a noise. As if something was rubbing against it. When I pulled over, the rubber flap over my tire had burned off from rubbing against the wheel.On top of all of this, the workers walked around listening to music, playing on their cell phones, and conversing instead of working on the cars. ALSO, one of the workers at the counter ( an older, medium sized, Caucasian male) WAS DRUNK AND HAD THE SMELL OF ALCOHOL ON HIS BREATH ON BOTH DAYS. Even my mom pointed it out to him. Very unprofessional. I witnessed another worker at the counter arguing with an upset customer about her service (missing a new tire she had just bought?).FIND SOMEWHERE ELSE TO GO!

They were very hospitable, very honest and got me out asap.

I had a great experience at simple simon.

Took 3 hours to have 4 tires installed. Called they had the tires there. When get there they wrong tires after 2 hours they tell me that..Had to go across town to find some. Still didnt get my white letter tires I wanted. Will not go back there for anything......BAD place to go

Adam, steven, patrick, and Will took great care of me when the repaired my tire. Coffee was fresh.

These people sell me some tires and it will be ready in an hr then I come back in 40 min they tell me I gotta let my own spare tire down. Then fifteen min later they tell me they dont even have the tires. So now Ive been here for and hour and 15 min and these guys just left to get my tire not to mention they got my truck up on jacks and a cant leave. Wasted half my day. Incompetent slow tire shop if I ask me

Great customer and they really nice and explained everything in detail.

Great service, my wait time was only an hour.

Got there at 11:50 and left at 2:30. These guys are very friendly but either not too knowledgeable about tire pressure or just guessed how much air they took. Had to inflate my tires myself to get tha lights to go off in my dash. That irritated me. Thanks.

I had very good service and very good price

Great service and great staff.

Very honest. Asked them to check my brakes after I was told by firestone that my brakes were bad (over a year ago). They looked at my brakes and showed me that I still had plenty of life left in my brakes (after a year...... Yeah....). Thumbs up for simple simon, thumbs down to firestone. Always get a second opinion after visiting firestone, this has happened to me more than once with them!!

Very knowledgeable about tires, great service, friendly people

Roger is a great guy and works hard to please the customers.

Great ppl

Fair prices, had a minor problem with the service, but Russ did his best to make it up.

Good selection of tires at fair prices. Had tires for my truck in stock.

Friendly and Fast Service!! Knowledgeable Helpful Staff!

Went in for a 10 minute oil change as advertised by the flyer I received in the mail. Was told it would be at least and hour and a half (which probably meant 2-3 hrs). I asked why it would be so long when advertised for 10 min, the employee told me they were busy. I assume this is very common here, because they did not look very busy and had quite a few people standing around not working very efficiently.Total waste of time.

Very reasonable and very professional.

Very good service

These guys are workers put them to work

Great customer service

The service was good.

Best place for tires in baton rouge

Excellent service!

Quick turn around

Bad customer service

Great services high prices

Great service.

Excellent service and outstanding customer service

Good work

WORST PLACE EVER DO NOT GO THERE ..!!!Everytime i give a chance to this guys they screw up my car and worst customer service and car service . They make you stand there and wait without assisting and even the basic repairs takes hours, they told me to wait 1 hour for inspection ticket !!!! I got alignment for front tires and when they told me its done my direction wheel wasnt straight anymore !!!! So beware this place is a ripoff place and no respect to their customers .

Very good service.

Very friendly Great service

Always friendly and professional.

Great service

Too expensive!

These people are rip offs.Go elsewhere and save your time and money.They do not honor their warranty.

Very very slow and lied to me about a inspection sticker situation

Fast service

Horrible service!! Had to bring back my truck to be fixed 3 times. My tire was constantly leaking from the air stem. Very poor service.

Great service