HIGHLY Recommend this business. From checking for a windshield replacement quote, handling insurance to literally scheduling the appointment the very next day, Capital Glass made the experience PAINLESS. They are extremely responsive, and those that came out were personable, professional, and highly efficient. This is my first time having to replace my windshield, and I would HIGHLY recommend this business. They had the cheapest quote, and I could not have asked for a better experience. Plus my windshield looks AMAZING!!! Thank you Capital Glass!!!
My best friends dad owns the company, Todd Newbill is the way to go!!
5 stars! Excellent job on our residential glass shower, mirrors and glass cabinet doors! Bethany worked hard to get us what we needed within our budget. From quote to installation, super professional job. Thank you so much!
I have tried to get a quote for months now. They have come to measure multiple times and never send the quote. I call no one answers and when they do they say they will call back but never call back. They have the worse customer service I have dealt with from a company for my property.
The shower in our bathroom came from Capital Glass. Three years later I had a small request related to this shower. I mattered to them, I was treated like family even though my request was small. These folks will pass any litmus test because when youre good, youre good! Thanks, Capital Glass!
They were soooo amazing. Mr. Kevin came to my job (Tiger Honda) and installed my windshield. He was super nice and he finished in 30 minutes! Ms. Vicky was also very nice as she took my payment over the phone. Thank you for referring me Ms. Dawn & thank you to the whole staff for being so awesome and having excellent customer service skills. I will tell all of my friends and customers about you guys!
Beth did a great job coordinating with our office once their technician had to reschedule. Aaron did a fantastic job with installation, clean up, etc. Would highly recommend!
Called and had my 2013 F150 windshield replaced.They came and replaced the windshield but after a day found my windshield was not put on right. My mistake of going to the company and them having the same person check it out. After going to the ford dealer they told me that they dont do these anymore as the glass companies are the experts on these. I just seem to get a new worker. Call the glass company and they sent a gentleman to the house and fixed it in 5 minutes. Turns out. You dont put a mirror on dry to a new windshield. I thank this man. I thought Id have to buy a new electronic mirror. Saved my rear. On a thought. The guy with the long dreads needs to teach all the new guys. Hes a jewel!!!!
Great customer service and excellent craftsmanship. Residential, commercial, and auto glass at one location.
Very professional and reliable! I have used them several times for various reasons. I have had my windshield replaced, my husbands windshield replaced, two windows in my home, and the oval glass in my front door. The guys that came out all times were very courteous and did a great job. The ladies in the office are always helpful! This is a well run and reputable business that I am happy to refer my friends and family!
Capital Glass was recommended by my insurance agent. I called them to schedule an appointment but I had a recall on my truck schedule for the first day. Kayla Scott (Capital Glass) said no problem. They would make repairs at the dealership with no delay. Kayla also set up a call with my agent to make the arraignments. Zero hastle for me and good work. Thanks
Vickie, Kayla, and Beth in the office give great customer serviceWould definitely use again for any glass needs!
My car was broken into via shattering my front passenger side window. (That’s a story for another time. Feel free to check it out on my review of the canes dog park) anyway, capital glass was the most affordable and showed up at my place 10 minutes early. That’s right! They showed up early! Got to work right away, and in about an hours time had fixed my window. They were professional, polite and all around a wonderful company. This is going to sound nuts, but if there was one good thing to come out of this car break-in, it’s getting to see a local company excel. Five stars to these guys!
Worst service ever! Don’t waste your time here. I got my windshield fixed here and just after 6months it started cracking and now they are refusing to fix it! Im going to Safelite they are best in the business! Wish I can give them 0stars for their service.
Very knowledgeable
Great Baton Rouge company. Employees are true professionals. Highly recommend. Absolutely call them.
Can get what you need glass or glass pack (with or without low-E) pricy and the wait is normally a while. However they can fulfill irregular orders which makes them necessary if you are looking for out of stock/hard to find measurements.
Willing to help. Sutible glass cut to size. Carefully packaged.
Showed up and was at my house for one hour. Charged my insurance company for 2.6 hours. When questioned they said thats just, how they do it. Left glass all over my driveway that I had to spend an hour doing cleanup after they left. If I could rate 0 stars I would. They take little pride in their job and did not care about my house at all. That is not how you found it.
I used to come here everytime I needed a windshield repair but I will no longer come here. The employees do not understand how to treat a loyal customer. First of all they made a mistake and did not glue my rear view mirror holder on and it fell off. On my only day off from working out of town they couldn’t apolgize once for not properly finishing the job I paid them to complete. Instead I was given a cold shoulder the entire time. They messed up my inspection sticker and poorly attached it to my windshield and it is peeling off. They refused to replace the sticker. If anyone asks about a windshield repair shop— I will tell them to avoid this place because it has no quality in work or customer service. Instead of repairing my car on my only day off they tried to tell me to come Monday instead of realizing my time is important, too.
We moved into a rental property with a broken window pane. Our landlord told us to use this company to fix the damage and it would be deducted from the previous renters deposit. So, we call, set up an appointment to get a quote on Thurs. 10th of Sept. They come out and tell us they will get back to us with a quote the next day.... We wait until the next Wed. to call b/c we havet heard from them and our landlord is patiently waiting on the quote to deduct it. No apology for not contacting us with a quote when they said they would. So, we then scheduled to have someone come out today in-between 3-5pm, called to check & see if someone was coming since theyve proved theyre unreliability and guess what? I bet you cant guess.... They arent coming... After we scheduled around this and are losing valuable time and money. Again no apology, just attitude. Instead we get something like this, Ill tell them tomorrow and they might be able to make it then. Who runs a business this way? Not us! So, I guess well wait to see what happens...
Great place to work for.
Capital Glass is not located at 5811 McCann Drive. Stop sending customers here.
One stop shop for all your glass needs
Respectful