I am adding more details now. This company replaced the same back windshield FOUR different times and each time they placed in a distorted piece of glass. For a place whose primary purpose is to replace windshields you would think they would do a better job of getting windshields that are not distorted. I also had to drive up there 7 different times to try and get a windshield I could see through because that is what I paid for- a windshield that is not distorted. They said they would fix it and they havent. After the fourth opportunity that I gave them to make it right they said I would have to pay more to get a windshield for my car. When I had already paid for a windshield in the first place. The gas, time and money I have wasted trying to get this fixed is a shame. If you value your time and money you wont waste any of it here.

Windshield barely lasted 10 months and I rarely use the vehicle I bought the new windshield for. I only use it to drive about 20 miles to work 3-4 times a week in that vehicle & somehow with NO impact damage they told me that the lifetime warranty doesnt cover it because it only covers damage from their doing & if it was their fault then there would be evidence in the 1st month.

Auto Glass Noe is the only place Id recommend to anyone especially when a small nick occurs. I completely when it happens but it does, this guys are very quick and efficient combined with also customer service!! 😉👌

Dont coming. Even if you have appointment. After three hours waiting. You still need to wait another hour. Do not trust their mouth. Seriously.

Had a 1pm appointment and was gone for 2:15 on a Saturday!! Great price and great service!

I had a set appointment to replace the windshield of our 2015 Toyota Sienna. It was reasonably priced and I like supporting small business, so I decided to bring the van for the windshield replacement. Upon arrival, I was told it would be 45min-1hr for the replacement, no problem. An hour comes around, Hows the work going? I was then informed that they had the wrong glass was sent and they ordered another one to be delivered within the next 30mins! 30-45mins rolls around, Hows the windshield delivery coming along? It would be there any minute... 30mins later the get the glass there, damage that one during install, luckily had a backup, and rushed to install that one. 3-4 hours later, I had the windshield replaced. Cherry on top, they didnt transfer the obviously visible parking tag, so that cost me an extra $40 to replace. When I called to ask why the technician hadnt transferred the parking tag, the manager said it was our responsibility to request to have anything on the windshield transferred over to the new one. If only I was skilled with windshield replacements and performed them everyday... Man... I probably would ask my customers if they needed X,Y or Z transferred to the new windshield. Second cherry on top bc were not done with this fabulous experience, the windshield gaskets werent adhered properly, so now theres most likely rainwater making its way down into the frame. I say all that to say, beware using Auto Glass Now. Shop your options first. Im not sure how they pulled off so many positive reviews. The installer may have been terrible at his job. Auto Glass Now! Many Headaches! Lots of Problems! Shop Auto Glass Now! Today!!! Dahlin.

Was the worst experience I ever had. I am a repeat customer, I even told a friend about them and she got her Durango done that Monday7/12/21. My story, I went online over the weekend got a quote called them Monday 7/12/21 they had the windshield available made an appointment for Tuesday 2:30 (took off work so I can make the appointment) they confirmed it, even offered to do the windshield the same day (Monday) but I had to work. But they confirmed they had the windshield available and everything was a go for Tuesday 7/13/21. and Tuesday came i was there for 2:30 and they sold it right from under me. Very unprofessional, They honor their appointment just a bad way to do business. I did get corporate involved, they apologize, but my day was wasted and I lost money from taking off the work. I will not be doing business with them again.

Do not go here they left glass all in my door and vehicle and my window will not operate anymore

Very friendly and thorough.Will definitely go back and recommend to family and friends.

The reason im giving 5 stars Brain was a great Manager and was excellent

Courtney and Trevor! Give these two a raise. My experience was flawless with their help and customer service ❤️

Best prices Ive found in baton rouge for replacement auto glass. Sure, its not the best quality (there are visible waves in some of the glass from certain angles) but Baton Rouge is notorious for destroying your windshield with rock damage, so not paying a ton is a bonus as you will undoubtedly be replacing your windshield a few times if you live in Baton Rouge.

It only took about 45 minutes to install. I had an appointment at 11a.m. but did not get me in until after 12 and I was home by 1:30. So far no problems but have not been in the rain yet. It sure does look good though!!

Stay away ! Made appt for 9:30 and left at 10 . They called me at 10:15 . Place is very dirty, shady people hanging out in parking lot and using the restroom, and customer came in while I was waiting complaining about his windshield they replaced 8 months ago . Not with savings

Friendly polite helpful staff,speedy service,installed my rear view mirror, hooked up wires for the light,let me vacuum clean up seats floor from broken glass after.I was very pleased with the view threw my new windshield.Thank you and youre very welcome..PS,your location was easy yo find see and access.;)

4.5 stars with 255 reviews and I can see why. Let’s start with price...the best in town. Period. Customer service was great. They were very accommodating when I needed to change my appointment due to a change in my plans. Drop was a breeze and I received a call as soon as my vehicle was ready. Pick up was easy as well. I was in and out in less than 5 minutes. This is really a no brainer. If you need a new windshield, give these guys a call and ask for Courtney. She’ll take care of you.

The quoted price i received over the phone was not honored. The waiting room is a open bay in a garage with the door open. Absolute horrible place to go. I would not recommend to anyone

Kind dudes an go above an beyond was very satisfied.

I have to give 5 stars now because Courtney at auto glass now Baton Rouge took my concerns into consideration she went above and beyond to make sure the problem was correct and they did a super job.... 👍👍

My car got broken into and window glass was shattered everywhere. Auto Glass Now took my phone call first thing in the morning and had my car looking brand new in less than two hours. They cleaned all the glass out, tinted my window, were very friendly, and most importantly, they were very fast! Thanks y’all, I will definitely use your services again.

Dont waste your time going to this shop. Youll be dealing with unprofessional people. Do what i did, take your business elsewhere.

Drove down from Lafayette,La by far the best price & the staff was very professional. They even had a place to sit in the shade while I waited. Definitely will make this place my First choice for windshield replacement, worth the short drive from Lafayette.

They fixed my CRV front windshield 5 years ago Since I was completely satisfied, I brought my friends car after the winter storm The ice shattered her rear windshield They fixed it the next day in 2 hours PLUS THEY VACUUMED ALL THE BROKEN GLASS I was so pleased bc I was wondering what kind of gloves I was going to use before vacuuming Kudos to them!!!! I’ll use them and recommend them again !

Always comes through with your specific needs from windshields to glass to tint.Im a pleased customer.

Searched all over Baton Rouge for good prices on windshield repair on my Toyota Corolla. Called auto glass now up and talk to them about their windshield replacement were very on point gave me a great price quote. Brought my car by got done for less than an hour I was in an out great customer service while I was waiting great service after the repair thanks guys for a job well Done. As a matter of fact I brought my second car in for windshield replacement. Great service.Patricia Irving.

They replaced two of my vehicles windshields

It took about an hour to install and the work was very professional. Technician was very friendly and knowledgeable. The cost was very affordable and the front office staff were nice. The only thing was the wait time...it mustve been 94 degrees outdoors and you have to wait in your car until the tech comes. I waited 48 minutes before my appointment that was at 10:00. I was quoted an hour Customers could not wait inside while the install was being performed. We had to wait in an auto bay with one lil fan blowing hot air. If it had not been for wait, I would give them 5 stars. Would I use them again? Maybe ...

They were very courteous and and was willing to accommodate my special needs. (Handicapped) I arrived 15 minutes early I waited at the most 20 minutes before going back. It was only 30-45 minutes to do the windshield instillation. The price was great I saved 100.00 by driving to Baton Rouge. I will be glad to refer a friend.

After getting an estimate from a business in my hometown for over $600 I decided to call auto glass now. I called Tuesday afternoon and I was able to get an appointment for Wednesday at 2pm. The lady at the front desk was very professional and sweet. Very Affordable and my car was ready in 2 hours. I will definitely be returning if I ever need a glass replacement.

Service was very good.The problem I had was having to wait outside in the hot sun. All the waiting room chairs were moved outside due to COVID 19.Replacement of my windshield took about an hour and Jennifer was very helpful and professional.Also, I had a problem with housekeeping outside. A metal pole in the parking lot has a protective barrier around the base that needs replacing. It has been hit and someone tried to duct tape it back together. Trash; Plastic plates and fork in the waiting area.Couple suggestions to consider:*Install a cover over the waiting area for the HOT Louisiana summer.*Install some type of air mover(fan) for customers in the outdoor waiting area.*A nice gesture would be to have cold bottled water for the customers who are waiting in the hot outdoor waiting room.*Have a trash container available in the waiting area.Dave R.

Courtney and her team are awesome! They took care of me from beginning to end. I recommend them, I am satisfied with their service.

Worse place ever, they broke my car door

I called and got an instant quote and was able to set up an appointment for the next day to get my windshield replaced. The staff was friendly and helpful. I dropped off my vehicle to be picked up later and it took a little bit longer than quoted but it was a Saturday and there were many customers in the waiting room before I arrived, so it was understandable. The windshield is of good quality and the price was reasonable. I would definitely recommend to others and will return if I ever need glass service again.

My appointment was scheduled for 300pm. I got there and was told to wait in my car until someone came out and got me. I waited in my car until 340pm and then someone told me to go pull into one of their garage bays. from 340 pm until 540 pm, I waited for them to work on my windshield replacement. I really dont know what the delay was, It looked like there was only one or two other cars that were ahead of me. a 2 hour wait plus 40 minutes in the car is a little too much in my opinion. the price was affordable ( I paid 200$ for a 2010 acura mdx front windshield). the worksmanship seems great but I just had it done today so its too early to tell. Bottom line is if you have the time to wait, then this place is on the cheaper end but at a cost of 3 hours is too much for me.

Quick and friendly. Great service and a great deal. Thanks!

Needed to get my windshield replaced. I called and was able to get an appointment for the same day. The staff was very friendly and helpful. Car was ready for pickup in about 1.5 to 2 hours. I’m glad I don’t need my windshield replaced every other week. If I did, they’d definitely see me walk in every single week. Oh... and the price was reasonable and the glass was of good quality.

My rate is zero star.I had to wait for more than an hour to hear they do not have right glass.They just left a scratch on my new car.Highly unprofessional!!!!

Was completely satisfied with my experience. They had my glass available when I called and gave me a great quote. I was able to come in and get it replaced right away. The ladies in the office were very nice and the shop guys were quick, efficient and funny! Will definitely come back if needed and send friends and family their way!

Always our windshield business to used! Fast and prompt! Thanks again!

I had a windshield replaced today at this business and the paint was damaged!!!! Nickel sized or larger at top obvious part of vehicle. The manager tried to explain it away and said its not their fault.. The windshield was not properly put in altogether to a perfect fit like it supposed to. The edges on BOTH SIDES of the Vehicle looks Luke poor poor quality work. Now I have to go through more time and wasting effort to call their CORPORATE OFFICE to follow up with a complaint. I will NEVER GO HERE AGAIN!! This is the NEW ORLEANS AIRLINE HWY LOCATON!

Once again excellent work. I small delay but always keep me informed .

Waited for a hour and 45 minutes after appointment was scheduled and was never told anything!!!! Atleast let people know your running late!!!!!

Just left the place and it was amazing. The respond time is quick. They take customer service very seriously. Got my windshield and drivers window did and it only took an hour and 30 minutes maybe less. My window was so clear, I thought it was still down. On top of that, they fixed the power to the same window

Called several places around Baton Rouge and Auto Glass Now had the best price and customer service by far! It took a little longer to have my windshield replaced because my windshield arrived with a chip in it. Auto Glass had a new windshield delivered, replaced and had me out of there in time to get to my next appointment!

Auto glass now is the best! They are professional and timely! My windshield is was cracked from a rock two days after they replaced my windshield and fixed my crack for free!! I recommend them to everyone. ! Thanks auto glass !

We have used Auto Glass Now for several years for all of our vehicles. They are always prompt and courteous. Their prices are also the best in town. I highly recommend their services.

My windshield came out really nice. I had an issue with being told that I could stay or leave & when I chose to stay at 11 am. I got told my windshield was not delivered and it wouldnt be delivered until after 3. This was after sitting there for 2 hours. When I questioned them about this the lady did what she had to do to get my windshield taken care of but had the audacity to have a bad attitude about it. Long story short make sure your windshield is at the site if you decide to stay otherwise you will be sitting outside in the heat and dealing with bad attitudes from the front office.AFTER THEY RUSHING YOU TO GET THERE.

Original post uldated!!Sold a windshield with sensor for rain (extra) and it doesnt work. Was not told that if you have a backup camera they do not recalibrate. Would not recommend or go back.Originally 1 star^ Store manager reached out to me, and we discussed the issues. She asked that we bring the car in so they could look into it and clear things up. I highly recommend them AND if you have any issues call and ask to speak with the manager. Thank you again Courtney for going above and beyond for customer satisfaction.

I really liked the service here, had to replace my wranglers windshield after a small chip expanded to a bigger crack due to how hot it was, they had the right windshield for me with the jeep grill and everything with a good price, service was fast, friendly and great, I recommend it

Easy process and I was out of there in an hour

The reception was great here. They beat out all other competitors prices when I called for a quote. I scheduled an appointment and after I arrived there, I was out in under an hour. All of the staff was very friendly and answered all of my questions.

Called day ahead to make sure they could change my Windsheild. Made an appointment. The next morning received a confirmation call about my appointment. Showed up 15 min early and checked in. Waited 1 hour and checked back to be told they were getting my paper work together. I left 15 min later with still no Windsheild. People make appointments because of their valuable time. This place can care less about the value of other people’s time. Not once did anyone tell me they are backed up, short staffed, no kind of excuse just silence. Not a way to run a business. Will not return, I’ll take my business elsewhere for much better service. Then they have posted to where a mask and you enter and none of the employees are wearing a mask. Come on people, very unprofessional.....

These people did a really good job. No wait. My appt was right on schedule too. Friendly environment. Fun employees with happy personalities. I would go back to this place because they did their job getting my new windshield in a timely manner.

I use Auto Glass Now for all of my glass needs. I recommend them often to my family and friends. Courtney is always very helpful. She is extremely courteous and friendly. I have never had any company beat their prices!

They were so fast and friendly. I would definitely recommend this company to anyone who is looking for someone that is fast, friendly, and low cost. I wish I would have came here sooner.

This place was awesome. Friendly and polite staff. I was in and out in no time.

I’m so thankful I found them online. Courtney is very professional. Knowledgeable and very nice. They have the best prices in town and the guys did a wonderful job on replacing my windshield. Thank you guys. I am going to tell my friends sbouy y’all. Thank you.

This place is awesome a extremely friendly staff. Professional work at a good price. Not only are the ladies that work up have great personalities their also beautiful. I wouldnt take my business to anyone else.

They took me in even though I was 4 hours early for my appointment. I got my front windshield replaced in less than 30 minutes. Staff was courteous and price was better than most competitors. I will tell all my friends and family to come here to Auto Glass Now for sure!

Great work, cheap prices, and extremely nice staff! This place is very busy BUT they work quickly and efficiently!

I was able to get a same day appointment. The front staff was very nice and courteous. The appointment it self took less than 45 minutes. I highly recommend auto glass now.

Fantastic, Friendly Service at a Great Price.

Had to have my windshield repaired on my SUV, called on Wed morning to get a estimate, price sounded reasonable and was told they can do it that evening, Jennifer and the staff were very friendly and helpful, only hiccup I had was it was almost closing time when I picked my truck up and after leaving I noticed my rearview mirror was shaking as I drove, and a wire for my backup camera was falling down, called back the next morning and spoke with Jennifer she told me to bring it back and the Technician Mike was so pleasant and got the job straightened out in little time, I would recommend this place

I took my car to AutoGlass Now because they were the most cost effective in Baton Rouge. I had excellent service and the wait time to have my windshield replaced was minimal. Two days later, a rock chips the brand new windshield. I take it back on a Sat and they give me a great price on having the chip repaired. I will definitely be back and would recommend them to anyone needing a windshield repaired or replaced. Thanks again!!!

Fantastic experience with this business, 2 hrs. after finding out my granddaughters car was broken into at her apartment complex they were able to have the glass hot shotted to the store & the job completed.

I was there 10 minutes before the appointment, work was started timely and for the agreed price. 50 minutes later I was on the road again happy as can be. I reccomend Auto Glass Now.

Great place to get a windshield. Very fast and friendly Service and exceptional work. Would recommend them if youre looking to get your windshield replaced

I am very pleased with Auto Glass Now. Courtney and Mike are very helpful, polite, and friendly. Their service is great and they did an excellent job on my vehicle. I recommend everybody to this company!

I was in and out for a windshield replacement in a little over an hour on what appeared to be a fairly busy Saturday morning. They were very clear about the dos and donts following the replacement. However, the true test for me was that night when I woke up and heard heavy rain falling. Id be lying if I didnt have a twinge of anxiety....but, I awoke the next morning to find my interior perfectly dry. All in all...PROFESSIONAL AND QUALITY WORK. Their work rivals their competition for 1/2 the price!

Everyone was courteous and the technician explained the repair procedure which he did very quickly. There was no wait time and I was in and out in less than 30 minutes. Highly recommended

I had two windshields replaced this week for my son and daughter-in-law. Both done in less than an hour but I made appointment so they took me promptly. Courtney and Kelly (Reggie) in the office were delightful to work with. Prices and quality were very good. I seldom write reviews but these folks deserve a great one. Thanks.

Fast, friendly service ; called at 8:30am inquiring, got an apt. for 10:30 and was finished for 11:10. The receptionist was very professional and detailed .

Arrived around 4pm to get windshield repair for 2 vehicles and the service guy was prompt on giving us info on the chip windshields, but the girl inside was not helpful at all. We sat outside for an hour and went back in just to be told that she forgot about us being there and that the insurance PROBABLY wont cover it...wow what a disappointment that one staff unwilling to do her job messed up 3 window replacements on our 2 trucks and jeep that we were going to get. Never use them again and definitely will not refer anyone else anymore.

Absolutely the best! You wont find the quality I got for low price. I have gone to them 3 times with my previous truck and now once with my new vehichle. Trust when I tell you I searched and searched for a good price for a new windshield.Every single time their price beat everyone elses by at least $60 and even up to almost $100. Call them first!!!!

Husband took my car there and was in and out in a hour. Fast, reliable, service. Id recommend them to anyone!

A real person answered the phone — at 7:50 AM, no less (10 minutes before they open — what business does that anymore??) and arranged to have our kid’s windshield replaced by noon this morning before he drives back to Shreveport this afternoon (damage happened last night, so we were in a bind!). Very happy!!

The service was excellent. I had a minor issue after the initial windshield install, and it was handled quickly. I would totally recommend them to anyone.

Cheapest company in the metro area! Customer Service is superb! Courtney and Kelly are so sweet! Waiting room, bathroom is clean, air conditioned and have a TV. Super fast service! Only glass company I will ever use again! Love!

Just called like 3 places and they told me over $350 and I called Auto Glass Now and they Beat Everyone Price Thanks So Much

Very disappointed in the service. Improperly installed my windshield, allowing water to get into my electrical system. They re-sealed the windshield after I reported the issue. The warranty on my receipt clearly states that they are responsible for damage as a result of the installation, but Auto Glass Now has not answered the phone since I got the quote for the repairs to my truck. No manager will accept or return my call. I should not have to pay for the repairs; I only want what’s fair. I would not recommend them.

I took my car to get the Front Windshield replaced due to too many cracks. I was pleased to receive great customer service by Courtney and Kelly. I showed up early and my car was worked on immediately. I was out of their shop in 45 minutes. Exactly a week later a rock cracked my windshield. They were able to drill and glue the crack quickly. Thank you Auto Glass Now!

Wonderful customer service. Courtney and Kelly are awesome! My windshield replacement was done in a reasonable amount of time. The price for the windshield replacement was very reasonable. Thank you guys!

Reasonable prices great services I was in and out within 1 hr I will be back next time Im in need of a windshield.

Second time getting a windshield from this business and each time the service has been affordable and exceptional. Thank you for being a valuable asset in the Baton Rouge area.

Excellent customer service on the phone in setting up appointment day-of. Very pleasant staff when I got there as well. Was told it would take an hour and 15 min but ended up being faster. Great pricing!

Very professional and cheapest prices in town. I arrived 30 minutes before scheduled appt and was taken back in less than 2 minutes. They definitely have a lifetime customer. Thanks!

Service great too expensive labor though

They did a very good job.and I can see clear now 🤗

I’ve already brought two cars here within the last two weeks. They do their best to quote you with the best price possible. They also allowed me to get my windshield replaced the same day that I called. The windshields also look flawless and haven’t had any problems.Some things that especially stood out:-I paid for two windshields (labor, tax, windshield) for the price of what I was quoted for one windshield at other places. && being a broke college kid, this is especially helpful(!!!!)-It only takes an hour maybe less.-Ms. Kelly is a god send. She is extremely sweet and very helpful.Definitely will be coming back and letting my friends know that this is the spott

I had 3 windshields replaced in a bout a years time on two different vehicles. Every time I was very satisfied with the Job Auto Glass did. They are very professional and efficient. They take the time to address all your questions. I would highly recommend them for glass repair / replacements.

Service was fast and staff was friendly.

I had a pretty bad chip in my windshield. Courtney not only fixed it up for me, she even fixed some of the messed up existing repairs Id gotten done at other places. She was very friendly, knowledgeable, and quick. Id definitely recommend Courtney at Auto Glass Now to anyone I know who has a chip they need fixed.

They broke a pice on my car and then lied and said that they didnt and refused to take care of it. Lucky for me i have dated before and after photos of my car to prove that its there fault. they will be hearing from my lawyer very soon and probablly the news crew also. They will not get away with breaking my car and then Calling me a liar on top of it.

Best place with the best prices hands down and very organized abs professional.

Called, got a same day appointment, they took me promptly and finished in an hour as promised. AND they were $100 cheaper than the other quote I received. No complaints. Definitely will use again if I need another windshield.

Courtney was awesome!! I had a very long crack and you can hardly even see it was there anymore. She was very efficient and caring. She went the extra mile to make it look good. I would definitely recommend them and use them again

Excellent service. I shopped around and they had the best price in town. Ive been several times and they have got me in and out quickly every time.

I was in and out in a timely manner and their price was the best i dound for my windshield replacement

The service was very friendly and quick! Was finished in about 45 minutes! Highly recommend!!

Friendly service. On time completion. Very competitive pricing.